외관
예약 가능 여부 확인

햄프턴 인 & 스위트 피전 포지 온 더 파크웨이 여행 후기

2.5 out of 5
햄프턴 인 & 스위트 피전 포지 온 더 파크웨이
2025 Parkway, Pigeon Forge, TN

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 594개" "
평점 8 - 좋아요. 1000개 이용 후기 중 271개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 81개" "
평점 4 - 별로예요. 1000개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 21개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

GYOUNGRAE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

tree 님, Washington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are big and very clean. The staff is very friendly and helpful.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Crystal

가족 여행
The area directly across from the hotel was run down. Compared to other Hampton Inn stays, the complimentary breakfast was not very appetizing. The beds were uncomfortable, as well.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Tosha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this place and everything and everyone was very nice. We loved that they served hot apple cider and cookies for their guest. We will definitely will be staying again.
2024년 3월에 2박 숙박함
답변 제공: AGM 님, 2024년 3월 17일
Thank you for your feedback! I'm happy to hear you enjoyed your stay with us and we look forward to seeing you again!

2/10 - 너무 별로예요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2 night stay at this hotel. Upon arrival the room was 65 degrees. Turned heat up to 70, seemed to slowly get up to 67 after a couple hours. Went out for the evening and came back to a 64 degree room. Staff was great, switched us to another room but it had a barking dog next door. Finally switched to the third room and the A/C barely worked in that room plus shower rod was loose and wouldn’t hold up the curtain. Complained at breakfast, all of a sudden after returning to the room the A/C worked full blast. I guess a magic button was pressed to enable it. The shower rod was fixed that later that day while out. But later while asleep the second night, A/C stopped working and room heated up again. 2 nights and not one good nights rest. The staff was very accommodating, but the property needs major renovations for a Hilton property.
2024년 2월에 2박 숙박함
답변 제공: AGM 님, 2024년 3월 17일
Thank you for your feedback. We will be doing renovations in the coming year which will include all new ac units. We hope to see you back!

6/10 - 괜찮아요

brenda

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
Spent the weekend to celebrate my sons bday. Across the street from wonderworks which was our destination. Really close to everything so the location is great! Lobby was super cute! Lemonade, cookies and dog treats available in the lobby. Breakfast was good. Staff was friendly. Rooms could use an upgrade. Restroom door looked like it was on its last life lol carpet is outdated which made the room smell muggy. Comforter had make up stains on it. So prob won’t be staying there again but overall wasn’t a bad trip.
2024년 1월에 2박 숙박함
답변 제공: AGM 님, 2024년 3월 17일
Thank you for your feedback, we greatly appreciate it. I had addressed your concerns with the laundry department.

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There are many things I'd like to rave about. Our room and all the common areas we visited were exceptionally clean and convenient. The breakfast bar was filled with hot and tasty cooked food choices. The coffee was VERY hot which is an absolute requirement for my husband! The staff was eager to make our stay very enjoyable and each of them was very polite. We typically stay in Hampton Inns (or other Hilton properties) when we travel, and this one ranks among the top!
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

RAYMUNDO

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall enjoyed my stay
2023년 12월에 1박 숙박함

8/10 - 좋아요

Albert

좋아요: 청결 상태, 직원 및 서비스
I like the breakfast, interior design, beddiing condition. The two things i dont like are: 1) the air conditioner is a bit noisy. 2) the room is a bit small compared to other hotels of the same level i haved lived.
2023년 10월에 1박 숙박함
답변 제공: AGM 님, 2023년 11월 10일
Thank you for your feedback! We will be doing a major renovation next year so we have all new rooms and amenities. We do hope to see you back!

8/10 - 좋아요

Janice

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location!
2023년 10월에 3박 숙박함
답변 제공: AGM 님, 2023년 11월 10일
Thank you for your feedback! We look forward to seeing you again!

6/10 - 괜찮아요

Tammy

가족 여행
I did not like the breakfast options. The eggs were dry and tasteless, The oatmeal was thick and goopy, sausage was dry and overcooked, butter packets were too small and hard. The only thing that was halfway decent were biscuits and gravy
2023년 10월에 2박 숙박함
답변 제공: AGM 님, 2023년 11월 10일
Thank you for your feedback! We are trying some different options in breakfast and we appreciate you letting us know your thoughts! We will absolutely keep looking for the best products!

2/10 - 너무 별로예요

Dotti

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No service when the toilet got stopped up! Housekeeping did not clean our room! Toilet paper holder fell apart! Nasty disgusting worn out desk chair! Not like any Hampton Inn i ever stayed in before! In no way worth the price!!!!
2023년 10월에 2박 숙박함
답변 제공: AGM 님, 2023년 11월 10일
Thank you for your feedback. I'm saddened to hear that your stay with us was unpleasant. I will absolutely address the issue of no service with housekeeping and maintenance.

2/10 - 너무 별로예요

Rosemary

2023년 10월에 1박 숙박함
답변 제공: AGM 님, 2023년 11월 10일
Hello, please call the hotel for further assistance, 865-428-1600, thank you.

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel clean comfortable breakfast added bonus breakfast staff very attentive but desk staff not very helpful on departure I asked about Hampton Inns in Nashville hoping to book ahead and staff member said she did not know of any in that area . My husband and I left I said wrong answer to question in route I booked a Marriott in Nashville
2023년 9월에 1박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 9월 28일
Thanks for the feedback! I apologize for the confusion about the potential Nashville property... I believe she meant that she was unable to look it up for you. We're looking forward to your next visit!

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was easy to get to all the places we wanted to go to in pigeon forge
2023년 9월에 2박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 9월 25일
Thanks for the nice review! We're looking forward to your next visit!

10/10 - 훌륭해요

Tom

가족 여행
Hampton Inns are our favorite hotels to stay in. Always clean and well maintained.
2023년 9월에 1박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge. TN 님, 2023년 9월 16일
Thanks for the kind review. We're looking forward to you r next visit!!!

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wedding Weekend
Came to town for a wedding. Brought my little 7 lb dog with me. Everything I used was great
2023년 9월에 2박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge. TN 님, 2023년 9월 16일
Thanks for the kind review. We're looking forward to you r next visit!!!

6/10 - 괜찮아요

Darren

가족 여행
별로예요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge. TN 님, 2023년 9월 16일
Thanks for the feedback. We hope to have an opportunity to serve you again in the future!

6/10 - 괜찮아요

Gail

답변 제공: Hampton Inn & Suites, Pigeon Forge. TN 님, 2023년 9월 16일
Thanks for the feedback. We hope to have an opportunity to serve you again in the future!

4/10 - 별로예요

David

2023년 8월에 1박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 9월 2일
Thank you for your feedback! We will be sure to notify the appropriate departments(s) of your concerns.

8/10 - 좋아요

Myra

연인과의 여행
There was a leak above the toilet and we reported it. It constantly left the toilet and seat wet and I had to dry it off each time we used it. The internet was very poor. Connection was not good to the Honors network. On the positive side, the breakfast buffet was well stocked and staffed each morning. The front desk staff was courteous, friendly and willing to solve our issues.
2023년 8월에 2박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 9월 2일
Thank you for your feedback! We will be sure to notify the appropriate departments(s) of your concerns.

8/10 - 좋아요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Property was nice
2023년 7월에 6박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 9월 2일
Thank you for your feedback! We're looking forward to your next visit.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Place is looking a bit worn. Breakfast was excellent.
2023년 7월에 2박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 9월 2일
Thanks for the feedback! We're looking forward to your next visit.

4/10 - 별로예요

Sandra C.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 9월 2일
Thank you for your feedback! We will be sure to notify the appropriate departments(s) of your concerns.

6/10 - 괜찮아요

Anita

2023년 7월에 2박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 9월 2일
Thank you for your feedback! We will be sure to notify the appropriate departments(s) of your concerns.

10/10 - 훌륭해요

Jesse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
The staff was amazing super friendly best hotel i have ever stayed at
2023년 7월에 2박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 9월 2일
Thanks for the kind review! We're looking forward to your next visit!!!!

8/10 - 좋아요

Randy

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had water leak in room above me and water dripped in floor last two days I was there in the bathroom
2023년 7월에 3박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 9월 2일
Thank you for your feedback! We will be sure to notify the appropriate departments(s) of your concerns.

8/10 - 좋아요

Erica

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Upon arriving, the first thing that I noticed is that it was a smaller hotel, and it was pushed back off of the main highway a little bit to give it a little bit of quiet on such a busy main strip. Loved that. My kids and husband absolutely loved the breakfast each day. It was a little bit different with the main staple of waffles, eggs, in some sort of fashion, and meat it was always really good and offered a wide variety. Of course a free breakfast is always good, but this one would’ve been worth paying for. My main dislike was that the hotel was a little bit dated and of course, you never really see that in the pictures online. It look like they had tried to update certain parts of the hotel, and may even be in the process of doing more. But if you’re looking for a top-of-the-line state of the art new hotel, this is not it. This is the reason for my four-star review.
2023년 7월에 3박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 9월 2일
Thank you for your feedback! We will be sure to notify the appropriate departments(s) of your concerns.

8/10 - 좋아요

Richard

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Nice stay, but not secure in the evening
Overall, the stay was ok. The beds are super comfortable. The staff is very friendly, though when I went to check in, I was told I must be booked at the other close by Hampton. I went there, and was promptly sent back to this hotel, where they ended up finding my reservation. One thing that did bother me was that the side door to the hotel was not locked, even after the time it said it would be locked (11:00 pm). I would rethink ever staying there again just for that reason.
2023년 6월에 1박 숙박함

4/10 - 별로예요

Debbie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Thomas 님, Palm Coast

연인과의 여행
좋아요: 직원 및 서비스
there was a dog barking all night for 2 nights and then there were people with their dogs 4 people in total eating breakfast with the dogs ....staff did not ask them to get the dogs out of there.... and then I could not get compensated for at least a stay because I booked through expedia... will not be back
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Glenn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 6박 숙박함

10/10 - 훌륭해요

Paige

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick getaway!
We came to Pigeon Forge for a quick getaway and the hotel was amazing! Such a great room and ALL the staff were fantastic! Efficient and effective while being super friendly and very helpful! The wonderful young man who checked me in was handing me keys before I could blink! And the dogs loved walking through the grounds and the next door neighborhood. Very nice!
2023년 5월에 2박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 5월 20일
Thanks for the feedback! We're looking forward to your next visit!

8/10 - 좋아요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The pool wasn’t open they kept saying it was closed for cleaning yet their didn’t seem to any attempt to clean it
2023년 5월에 3박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 5월 18일
Thanks for the feedback! We're looking forward to your next visit!

8/10 - 좋아요

Neil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was great and the staff was very friendly. Not walkable to many attractions but the transit stop is very close.
2023년 5월에 1박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 5월 18일
Thanks for the feedback! We're looking forward to your next visit!

4/10 - 별로예요

phyllis

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The room and furnishings were very old and outdated but clean enough. It was also listed as accessible. I needed a minimum of bar/s close to the commode and several shower bars. The only assistance I i saw in the whole room was a small bar above the tub on the far wall. If someone had to lean across the tub to use the bar, as i did, they would be risking a fall. We ask for another room but the clerk said that was rated as accessible and there were no other rooms available. I ended up having to clean up in the sink for two nights.
2023년 5월에 3박 숙박함

8/10 - 좋아요

Margaret

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
I have to say the people at the front desk were just professional but so so for friendliness. We got to our room which was very clean but as soon as we opened the door the toilet was running. Had to call to get the maintaince man to replace parts. Then we had to call 2 more times due to cable (which is antiquated).
2023년 4월에 1박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 4월 28일
Thank you for the feedback!

10/10 - 훌륭해요

Ronald D

2023년 4월에 1박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 5월 11일
Thanks for the feedback! We're looking forward to your next visit!

10/10 - 훌륭해요

Breana

2023년 4월에 2박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 5월 6일
Thanks for the feedback! We're looking forward to your next visit!

4/10 - 별로예요

Anthony

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room was next to the exercise room and was not insulated well enough to block the noise kids were making playing in the exercise room. Also, the room smelled like the carpet and fabrics were mildew laden or dog pallets and needed to be cleaned. I asked for another room on another floor but was denied.
2023년 3월에 2박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 4월 28일
I apologize for your recent stay. Please know that your concerns are our concerns, and that the appropriate departments will be notified. Thanks for the feedback!

6/10 - 괜찮아요

Myeisha

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Good for last minute
If you booking at the last minute, then absolutely a good choice.to pick, but if you have other options and booking in advance dont stay here. Most uncomfortable stay i have had at a Hilton in a while. Sleep and relaxation dont exist and it is very outdated.
2023년 4월에 2박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 4월 28일
Thanks for the feedback!

10/10 - 훌륭해요

Deonna

2023년 4월에 1박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 4월 9일
Thank you for the nice review! We're looking forward to your next visit!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location but needs an upgrade
Location was great - right next to many attractions. Breakfast selection was okay. Hotel is dated and definitely needs an upgrade. Kitchen needs a makeover (old stove and lighting was minimal - so felt a bit dingy) but on the flip side, it was functional. But for the rates, definitely needs a modern upgrade. TV works fine but is not a smart TV or wifi accessible. Would have been good to have known ahead of time, so could have taken our own Firestick or Roku. Kids were disappointed in not able to view their shows or movies.
2023년 4월에 3박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 4월 7일
Thanks for the feedback! We're looking forward to your next visit!

6/10 - 괜찮아요

Niya

좋아요: 직원 및 서비스
2023년 3월에 2박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 4월 7일
Thanks for the review! We're looking forward to your next visit!

8/10 - 좋아요

Rosonia

아이를 동반한 가족 여행
좋아요: 청결 상태
Great breaksfast
2023년 3월에 2박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 3월 19일
Thanks for the nice review! We're looking forward to your next visit!!!

8/10 - 좋아요

Hollis

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check in and nice facilities.
2023년 3월에 3박 숙박함
답변 제공: Hampton Inn & Suites, Pigeon Forge, TN 님, 2023년 3월 17일
Thank you for the nice review! We're looking forward to your next visit!!!