외관

라 퀸타 인 & 스위트 바이 윈덤 피전 포지 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 피전 포지
125 Community Center Drive, Pigeon Forge, TN

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1009개 이용 후기 중 615개" "
평점 8 - 좋아요. 1009개 이용 후기 중 244개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 83개" "
평점 4 - 별로예요. 1009개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 26개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Kathy A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The perfect place to stay. Staff was very nice and friendly. Quiet and felt safe. The pool was wonderful. We did not have our dogs with us this time but will definitely be back with them Thank you for a great stay!!
2024년 3월에 4박 숙박함
답변 제공: Keith 님, 2024년 3월 27일
Thank you so much for your positive review of our property. We are glad that you enjoyed your stay with us and look forwards to seeing you and your family again.

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2024년 3월에 6박 숙박함
답변 제공: Christina B. 님, 2024년 3월 22일
Thank you for the perfect 5/5 rating! We're thrilled to hear that you had a great experience with us. We look forward to seeing you again on your next trip to Pigeon Forge!

6/10 - 괜찮아요

Samantha Kay

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Christina B. 님, 2024년 3월 20일
Thank you for sharing your feedback on your recent stay with us. Thank you for choosing us, and we hope to welcome you back soon.

10/10 - 훌륭해요

Charity

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, helpful staff
2024년 3월에 3박 숙박함
답변 제공: Christina B. 님, 2024년 3월 19일
Thank you for the perfect score and your positive feedback! We're thrilled to hear you had a great experience with our hotel and found our staff helpful. We appreciate your support and hope to welcome you back soon.

10/10 - 훌륭해요

Judith 님, Knoxville

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Met our needs for family of four.
2024년 3월에 2박 숙박함
답변 제공: Keith 님, 2024년 3월 18일
Thank you for the positive review. We love hearing feedback from our guests. We do hope to get to see you and your family again.

8/10 - 좋아요

Jessica

반려동물 동반 여행, 가족 여행
Beds were really comfy!
2024년 3월에 1박 숙박함
답변 제공: Keith 님, 2024년 3월 16일
Thank you for loving our property. We are happy to have you and your family stay with us. We hope to get to see you again.

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2024년 3월에 6박 숙박함
답변 제공: Keith 님, 2024년 3월 16일
Thank you for loving our property. We are happy to have you and your family stay with us. We hope to get to see you again.

10/10 - 훌륭해요

Kathrin 님, Irving

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great stay. Nice breakfast, room and pool.
2024년 3월에 3박 숙박함
답변 제공: Shanna 님, 2024년 3월 14일
We're delighted to hear that you had a great stay with us! Thank you for your positive feedback regarding our breakfast, rooms, and pool. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were promptly checked in and given our room card as soon as we arrived. The suite is very nice and clean.
2024년 3월에 1박 숙박함
답변 제공: Christina B. 님, 2024년 3월 14일
We deeply appreciate your choice to stay with us and for giving us a flawless 5/5 rating. Your swift check-in experience and positive remarks about the cleanliness and quality of your suite mean a lot to us.Your feedback is invaluable, and we can't wait to welcome you back for another exceptional stay.

8/10 - 좋아요

Donna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was nice
2024년 3월에 3박 숙박함
답변 제공: Christina B 님, 2024년 3월 12일
Thank you for your feedback! We're delighted to hear that you enjoyed your stay and found the room to your liking. We appreciate your support and hope to welcome you back soon!

10/10 - 훌륭해요

Keith

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the fact that this property had flexibility to accept larger size dogs. Many hotels limit the size to 25-30 lbs. I have two Golden Retrievers, and it was a nice treat to be able to bring my dogs to their first ever vacation. Thanks La Quinta.
2024년 3월에 4박 숙박함
답변 제공: Christina B. 님, 2024년 3월 11일
Thank you very much for choosing to stay with us at La Quinta and for taking the time to share your wonderful feedback! We are delighted to hear that you thoroughly enjoyed your recent stay with us and that our accommodations exceeded your expectations.It brings us immense joy to know that you appreciated our pet-friendly policy, especially in accommodating larger size dogs like your two beloved Golden Retrievers. We understand that pets are an integral part of the family, and we strive to ensure that all guests, including their furry companions, feel welcome and comfortable during their stay.We are thrilled to have been a part of your dogs' first-ever vacation, and we hope they enjoyed their time as much as you did. Providing a memorable and enjoyable experience for both you and your pets is always our top priority, and we are thrilled to hear that we succeeded in doing so.Once again, thank you for choosing La Quinta, and we look forward to welcoming you and your furry friends back for another fantastic stay in the near future.

10/10 - 훌륭해요

Jeffery

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was an Amazing place for myself and children to stay
2024년 2월에 4박 숙박함
답변 제공: Christina B. 님, 2024년 3월 6일
Thank you for your kind words! We're delighted to hear that you and your children had an amazing stay with us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

michael

2024년 3월에 1박 숙박함
답변 제공: Christina B 님, 2024년 3월 22일
Thank you for taking the time to share your feedback with us. Your satisfaction is our priority, and we're delighted to have met your expectations. We're here whenever you need assistance for another great stay!

6/10 - 괜찮아요

Lourdes

Nothing unique. La Quinta needs an overhall. From the reception area to the rooms with the rugs and furnitures needs update. Their suites is not impressive compared from years back I stayed in one.
2024년 2월에 2박 숙박함
답변 제공: Christina B. 님, 2024년 3월 3일
Thank you for taking the time to share your feedback regarding your recent stay at La Quinta. We genuinely appreciate your insights and opinions, as they play a crucial role in helping us identify areas for improvement.We understand your concerns regarding the overall appearance and ambiance of our property, including the reception area, rooms, and furnishings. Please know that enhancing the guest experience is always a top priority for us, and we are working with our management and owners to update our accommodations in the coming year.We apologize if your recent experience did not meet your expectations, especially compared to your previous stays with us.We value your loyalty and hope to have the opportunity to welcome you back in the future to demonstrate the positive changes and improvements we have implemented based on valuable feedback such as yours.Thank you again for sharing your thoughts with us. Should you have any further concerns or suggestions, please do not hesitate to contact us directly.

10/10 - 훌륭해요

Landon

My stay was an overall wonderful experience
2024년 2월에 2박 숙박함
답변 제공: Shanna 님, 2024년 3월 1일
We're thrilled to hear that your stay was a wonderful experience! Thank you Landon for choosing us, and we look forward to welcoming you back to Pigeon Forge in the future.

10/10 - 훌륭해요

Renee

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. Breakfast was nice with several options. Coffee, teas, hot chocolate, and infused water was offered 24 hours in lobby. Pool was nice but the chlorine smell was strong considering it was indoors. Common areas were nice, clean, and welcoming. There was a nice walking trail by the river across the street along with several restaurants within walking distance.
2024년 2월에 2박 숙박함
답변 제공: Shanna 님, 2024년 3월 1일
Thank you Renee for your positive feedback! We're delighted to hear you found our staff friendly and helpful, enjoyed our breakfast offerings, and appreciated the 24-hour beverage options in the lobby. We appreciate your observation about the indoor pool and will address the chlorine smell. It's great to know you enjoyed our clean and welcoming common areas, as well as the nearby walking trail and restaurants. We look forward to welcoming you again!

8/10 - 좋아요

Donna

2024년 2월에 1박 숙박함
답변 제공: Shanna 님, 2024년 3월 1일
Thank you Donna for taking the time to leave us a positive review. Your high score is greatly appreciated, and we are thrilled to know that you had a satisfactory experience. If you ever have any specific feedback or suggestions in the future, please don't hesitate to share them with us. We look forward to serving you again soon.

10/10 - 훌륭해요

Olga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff very attentive, friendly and funny. Breakfast was delicious
2024년 2월에 2박 숙박함
답변 제공: Libbie C. 님, 2024년 2월 27일
Thank you for your kind words! We're thrilled you enjoyed our attentive and friendly staff as well as our delicious breakfast. Hope to see you again soon!

8/10 - 좋아요

Ashley 님, New Madison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Christina B. 님, 2024년 2월 28일
Thank you for your recent stay and leaving us feedback. We're delighted to hear you had a positive experience. If there's anything specific you feel we could improve upon, we'd love to hear from you.

6/10 - 괜찮아요

LORI

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property is clean and located in a great location. That being said, it is very congested in the area/roads around the hotel and takes a long time to get through traffic. The hotel room was a good size and clean. The breakfast area is clean but a limited variety of items. The biggest inconvenience is the fact that there is only 1 elevator for the entire hotel and it takes FOREVER. When travelling with dogs which need to go out several times a day, it is not good. If travelling with a dog I would only stay here if I was guaranteed a first floor room. But the first floor would be quite loud given that the dining area and pool area and lobby are very near to all the first floor rooms. If travelling with children they would probably love the pool area (indoor and heated). The hotel was nice but I would probably choose to stay somewhere further from the main road as it is extremely congested with traffic.
2024년 2월에 2박 숙박함
답변 제공: Christina B. 님, 2024년 2월 19일
Thank you for providing your detailed feedback about your recent stay with us. We're glad to hear that you found our property clean and well-located, and that you were satisfied with the size and cleanliness of your room.We apologize for any inconvenience you experienced with traffic congestion in the area surrounding the hotel. We understand that this can be frustrating and impact the overall experience. Additionally, we appreciate your feedback regarding the limited variety of items in the breakfast area. We will take this into consideration as we continuously strive to enhance our offerings.Regarding the elevator situation, we apologize for any inconvenience this caused, especially for guests traveling with dogs who require frequent outdoor breaks. We understand the importance of accessibility and will explore potential solutions to improve the situation.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. If there's anything specific we can do to accommodate your needs better, please don't hesitate to let us know.

4/10 - 별로예요

Emmalee

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our bathroom door looked loke a dog chewed the door all up, the neighbors dog woke up us everyday at 5:30! Never had any pool towels available, asked for an extra blanket and pillow case for the pull out sofa. I was told if I wanted one to walk down and get it if they even had any available?! What kind of remark that was from Keith. Also bring an extra blanket you moreless are just sleeping with sheets on you. Extremely rude man at check in and a girl with long dark hair that barely would speak up or look at you while checking in. Extremely disappointed in this place we love staying here and it has went way down hill since last year and oh yeah dont hang your foot over the chipped elevator floor and fall like my 8 year old did.
2024년 2월에 2박 숙박함
답변 제공: Libbie C. 님, 2024년 2월 19일
I'm truly sorry to hear about your disappointing experience at our establishment. Your feedback is invaluable to us as it helps us address areas that need improvement.First and foremost, I apologize for the condition of the bathroom door and the inconvenience caused by the noise from the neighboring dog. We understand how crucial a peaceful environment is for our guests and we will take steps to mitigate such disturbances in the future.Regarding the availability of pool towels and the request for an extra blanket and pillowcase, the response you received from Keith is not reflective of our usual standard of service. I assure you that we will address this with our staff to ensure that all guests' requests are handled promptly and courteously.The behavior you described of our check-in staff, particularly the rudeness exhibited by the individual you encountered, is completely unacceptable and we will be looking into this further. We will also be conducting further training and reiterating the importance of professionalism and hospitality with our team members.Furthermore, the safety of our guests, especially children, is of utmost importance to us. We will promptly address any hazards such as chipped elevator floors to prevent accidents in the future.We genuinely appreciate your loyalty and regret that your recent experience fell short of your expectations. Please be assured that we are taking your feedback seriously and will do everything in our power to regain your trust and provide you with the excellent service and accommodations you deserve and are accustomed to. We hope to see you all again soon.

8/10 - 좋아요

Nick

연인과의 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
First the pro's. Clean, friendly staff, breakfast was better than others I have stayed. Overall an excellent experience except for one thing. The first night arriving there was a foul odor coming from the bathroom. When I went down stairs that evening I reported it. The desk clerk told my report and said she would have maintenance check into it. We stayed a total of three nights. No one ever came.
2024년 2월에 3박 숙박함
답변 제공: Shanna 님, 2024년 2월 16일
Thank you for your positive feedback regarding our cleanliness, friendly staff, and improved breakfast experience. We sincerely apologize for the inconvenience you faced with the foul odor in the bathroom. Your report was noted, and we regret that it was not promptly addressed. Please be assured that we are addressing this issue to prevent any recurrence. We appreciate your understanding and hope to have the opportunity to provide you with an even better experience in the future.

6/10 - 괜찮아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Long waits at the elevator. No night light in the bathroom. Had to turn on bright lights when using bathroom in the middle of the night. Shower door was not installed properly. No clothes hangers in closet.
2024년 2월에 5박 숙박함
답변 제공: Libbie C. 님, 2024년 2월 15일
Thank you for your recent stay and feedback. We apologize we did not meet your expectations for your stay. Our team is available 24hours a day to assist with all guests needs as we truly wish the best experience for all our guests. We hope you give us another try on your next visit to the Smokies.

10/10 - 훌륭해요

Juanita

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the friendly staff and the breakfast was really good. I also was happy with the pet friendly atmosphere.
2024년 2월에 2박 숙박함
답변 제공: Shanna 님, 2024년 2월 13일
Thank you Juanita for your positive feedback! We're delighted you enjoyed our friendly staff, delicious breakfast, and our pet-friendly atmosphere. We appreciate your kind words and look forward to welcoming you back on your next visit to Pigeon Forge.

10/10 - 훌륭해요

Ericka

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Shanna 님, 2024년 2월 13일
Thank you Ericka for taking the time to leave us a positive review. Your high score is greatly appreciated, and we are thrilled to know that you had a satisfactory experience. If you ever have any specific feedback or suggestions in the future, please don't hesitate to share them with us. We look forward to serving you again soon.

10/10 - 훌륭해요

Sheris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super relaxing stay
2024년 2월에 1박 숙박함
답변 제공: Christina B. 님, 2024년 2월 12일
Thank you for your feedback! We're delighted to hear that you had a super relaxing stay with us. We hope to welcome you back soon for another peaceful experience.

8/10 - 좋아요

danford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Christina B. 님, 2024년 2월 11일
Thank you for taking the time to leave us a review. If there was anything you would like to mention that could have made your stay better please feel free to reach out to us. Hope to see you again on your next stay in Pigeon Forge.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a very clean hotel with a nice room. The breakfast and coffee were some of the best of any hotel I’ve stayed in. Will be back.
2024년 2월에 2박 숙박함
답변 제공: Christina B. 님, 2024년 2월 8일
Thank you so much for the great feedback. We are happy that you enjoyed our breakfast and coffee bar. Can't wait to see you again.

8/10 - 좋아요

jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It just needs more parking space . Other than that everything was pretty good . Slow elevator, the staff is very friendly . The hot tub and pool was great too ! I can’t wait to come back again .
2024년 2월에 3박 숙박함
답변 제공: Shanna 님, 2024년 2월 4일
Thank you Jessica for sharing your feedback with us! We appreciate your positive comments about our friendly staff and excellent amenities like the hot tub and pool. We have noted your concern regarding parking space and are actively exploring options to enhance this aspect of our service. We look forward to welcoming you back soon and hope to provide an even more enjoyable experience on your next visit.

10/10 - 훌륭해요

April

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All of the staff we talked to were very nice. The accommodations were excellent. The location was perfect for our short trip. My family of 4 absolutely loved our stay and hope to stay there again in the future.
2024년 2월에 1박 숙박함
답변 제공: Shanna 님, 2024년 2월 4일
Thank you April for your kind words! We're thrilled to hear that you found our staff very nice, enjoyed the excellent accommodations, and that the location was perfect for your short trip. We can't wait to welcome your family back for another wonderful stay in the future.

8/10 - 좋아요

Carmen Pagan

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Christina B. 님, 2024년 2월 1일
We sincerely appreciate you taking the time to leave us a review. Hope to see you on your next adventure.

8/10 - 좋아요

Paula 님, Douglasville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s was a good place for the price
2024년 1월에 1박 숙박함
답변 제공: Christina B. 님, 2024년 2월 1일
Thank you for taking the time to leave us a review. We are happy that you enjoyed your stay with us. We hope to see you again on your next trip.

6/10 - 괜찮아요

Donna

2024년 1월에 4박 숙박함
답변 제공: Christina B. 님, 2024년 2월 1일
Thank you for your feedback. We appreciate the time you took to let us know about your stay. Hope to see you again.

8/10 - 좋아요

Charlena

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff kept me updated about having elevator maintenance being done. Friendly, our room was nice and clean
2024년 1월에 1박 숙박함
답변 제공: Shanna 님, 2024년 2월 4일
Thank you Charlena for taking the time to share your experience. We appreciate your understanding regarding our elevator maintenance and are glad to hear you found our staff friendly. It's wonderful to know you enjoyed a nice and clean room. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Katharine

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Christina B. 님, 2024년 1월 20일
Thank you for the positive feedback. We do appreciate our guests letting us know how we did. Hope to see you in the future.

10/10 - 훌륭해요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access
2024년 1월에 2박 숙박함
답변 제공: Christina B. 님, 2024년 1월 18일
Thank you for the feedback. Hope to see you again on your next adventure.

10/10 - 훌륭해요

scott 님, painesville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Christina B. 님, 2024년 1월 12일
Thank you for your feedback. We are grateful you found your stay to be a great one. Hope to see you again.

10/10 - 훌륭해요

Sharon

가족 여행
I would definitely stay at this hotel again the staff was excellent and if you wanted to know how to get anywhere, they would definitely help you
2024년 1월에 2박 숙박함
답변 제공: Christina B. 님, 2024년 1월 9일
We appreciate the wonderful review and are so happy that you enjoyed your stay with us. The guests are our top priority, and we want them to enjoy as much as they can during their stay. What better way to find out what to do in the area and how to get there than talking with the locals. We look forward to seeing you again.

10/10 - 훌륭해요

Taylor

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in was very easy, the staff VERY friendly, and the kids enjoyed the pool and hot tub.
2024년 1월에 1박 숙박함
답변 제공: Christina B. 님, 2024년 1월 8일
We love that the family was able to enjoy our indoor pool! Thank you for your kind words and hope to see you again on your next adventure.

8/10 - 좋아요

mary

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved that it had a fireplace and that pool and hot tub never closed. Although i did wis the hot tub was biger because people had to take turns in it because its so small. The complimentary breakfast was good as well. And everything was close by
2023년 12월에 5박 숙박함
답변 제공: Christina B. 님, 2024년 1월 8일
Thank you for your positive feedback on your stay with us. We are so happy you enjoyed our amenities like the 24-hour indoor pool and hot breakfast. Hope to see you again.

10/10 - 훌륭해요

jan

가족 여행
Excellent breakfast, service was good and rooms were clean
2023년 12월에 3박 숙박함
답변 제공: Christina B. 님, 2024년 1월 4일
Thank you for the great feedback. We are glad you experienced great service and enjoyed our breakfast while visiting with us. Hope to see you again soon.

8/10 - 좋아요

Herbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location! Friendly and accommodating staff
2023년 12월에 2박 숙박함
답변 제공: Christina B. 님, 2024년 2월 1일
We are so glad that you enjoyed your stay at our property. One of our main objectives is to make sure that everyone feels welcomed. We hope to see you on your next adventure.

10/10 - 훌륭해요

Gisela

좋아요: 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Christina B. 님, 2023년 12월 27일
Thank you for your review and hope to see you again soon.

10/10 - 훌륭해요

ShirAnna

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Christina B. 님, 2023년 12월 26일
Thank you for leaving a great review. Hope to see you again soon.

10/10 - 훌륭해요

Andrea

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love that the property is pet friendly and has an indoor pool for the kids!! It’s convenient to all things in the areas.
2023년 12월에 4박 숙박함
답변 제공: Christina B. 님, 2023년 12월 26일
Thank you for taking the time to leave us a review. We are happy that you had a great stay and got to enjoy some of our amenities. Hope to see you again on your next Smoky Mountain stay!

10/10 - 훌륭해요

Darrell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dog LOVING HOTEL!!! ❤️
If you are a pet family, this is your hotel!! Treats for your fur babies, a place for them to relieve themselves, but still super nice and comfy!! 24 hour pool and beautiful fireplaces inside and out. Front desk was so friendly and nice!! It was a great stay!!! Very satisfied!!
2023년 12월에 1박 숙박함
답변 제공: Christina B. 님, 2023년 12월 26일
Thank you so much for your kind words. We strive to make all our guests feel at home, even the fur babies! We are so glad you enjoyed your stay and look forward to seeing you again!

10/10 - 훌륭해요

Wesley

2023년 12월에 1박 숙박함
답변 제공: Christina B. 님, 2023년 12월 23일
Thank you for taking the time to leave us a review. Hope to see you again soon!

10/10 - 훌륭해요

sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was very clean and the hotel welcomed pets, no smell, no stains, was very pleased with our stay. The desk called up as soon as we got to our room to see if it met our expectations or if we needed anything. Breakfast was also good.
2023년 12월에 2박 숙박함
답변 제공: Christina B. 님, 2023년 12월 22일
We are so glad you enjoyed your stay with us. Our guest's comfort is a top priority here. It makes us happy that you were pleased with your stay and hope to see you again soon!

10/10 - 훌륭해요

KATHRYN R

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Libbie C. 님, 2023년 12월 20일
Thank you so much for your recent stay! We are pleased to know you enjoyed our location and accommodations. We look forward to your next visit.

10/10 - 훌륭해요

Bethany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Room was just an average hotel room. Nothing fancy but it was super clean. The heated pool was great too! 10/10 would stay here again
2023년 12월에 2박 숙박함
답변 제공: Christina B. 님, 2023년 12월 19일
Thank you for taking the time to leave us a review. We are glad you got the time to enjoy our indoor heated pool and relax during your stay. Hope to see you again soon.