로비
예약 가능 여부 확인

베스트 웨스턴 플러스 애플 밸리 로지 피전 포지 여행 후기

2.5 out of 5
베스트 웨스턴 플러스 애플 밸리 로지 피전 포지
1949 Parkway, Apple Valley, Pigeon Forge, TN

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 808개 이용 후기 중 599개" "
평점 8 - 좋아요. 808개 이용 후기 중 150개" "
평점 6 - 괜찮아요. 808개 이용 후기 중 35개" "
평점 4 - 별로예요. 808개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 808개 이용 후기 중 12개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

6/10 - 괜찮아요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Weird lighting room.
2024년 4월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 21일
Charles thank you for taking the time to complete the review on your recent stay with us. We apologize for not meeting your expectations.

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Able to walk to many attractions.
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 20일
Thank you, James, for taking the time to complete the review on your recent stay with us. We are so happy we exceeded your expectations. We look forward to seeing you again.

10/10 - 훌륭해요

Jamal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is stay was excellent. We will be staying here again
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 19일
Thank you, Jamal, for taking the time to complete the review on your recent stay with us. We are so happy we exceeded your expectations. We look forward to seeing you again

10/10 - 훌륭해요

Lidia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La propiedad muy bonita muy limpio y el personal súper amable súper recomendado
2024년 4월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 18일
Thank you Lidia for taking the time to complete the review on your recent stay with us. We are so happy we exceeded your expectations. We look forward to seeing you again.

10/10 - 훌륭해요

Tonya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will stay here again. Loved the loft style rooms with kids.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 15일
Thank you for your review! We are glad to hear that you enjoyed your stay with us and hope to see you again soon!

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Stacey D 님, 2024년 4월 15일
Tracy, thank you for completing the review on your recent stay with us. We are so happy to have met your expectations. We look forward to seeing you again.

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really liked this place! Very cleaned! Great location! Great breakfast!
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 14일
Thank you for your review! We are glad to hear that you enjoyed your stay with us and hope to see you again soon!

10/10 - 훌륭해요

Gloria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in staff was friendly. Room was very clean. I was a little surprised that when housekeeping cleaned our room they did not make the bed. I did not expect them to change sheets but did think they would make the bed. Breakfast was great. Overall it was a very pleasant stay. View from room was nothing to brag about. It overlooked a run down house. Would stay here again and recommend.
2024년 4월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 13일
Thank you for your review! We are glad to hear that you enjoyed your stay with us and hope to see you again soon!

6/10 - 괜찮아요

Gemielyn

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 13일
Thank you for your review! May I ask for more information regarding your 3 out of 5 review?

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was amazing! Staff was super friendly and helpful. Right off the road, and close to so many options.
2024년 4월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 7일
Thank you Melissa for taking the time to complete the review on your stay with us. We all are so happy we exceeded your expectations. We look forward to seeing you on your next visit.

10/10 - 훌륭해요

Trisha Pauline

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was so perfect
2024년 4월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 7일
Thank you Trisha Pauline for taking the time to complete the survey on your recent stay with us. We all are so happy we exceeded your expectations. We look forward to your next visit with us.

8/10 - 좋아요

Arvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice little lodge in the main thoroughfare of Pigeon Forge. Convenience location and close to many attractions (Titanic museum, upside down house, etc) and great restaurants (i.e. Local Goat). Staff is friendly and breakfast is decent. However, the room can be a little bit more clean. We noticed a candy wrapper on the carpet and one of pillow cases has stains when we checked in.
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 7일
Arvin thank you for taking the time to complete the survey on your recent stay with us. We apologize for the candy wrapper and stained pillowcase. This was brought to the attention of our Executive Housekeeper to ensure this does not happen again. We hope you will give us another chance to exceed your expectations.

10/10 - 훌륭해요

Nakita

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 7일
Thank you Nakita for taking the time to complete the survey on you recent stay with us. We are all so glad we could exceed your expectations. We look forward to your next visit with us.

10/10 - 훌륭해요

Alexus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was absolutely perfect, front desk customer service was top notch and the room were great! Definitely staying here next time I return!
2024년 3월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 7일
Thank you Alexus for taking the time to complete the survey on your recent visit with us. We all are so happy we exceeded your expectations. We look forward to seeing you again.

10/10 - 훌륭해요

Greg

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

alaina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice.Neat..And Affordable not to high or too low... Beautiful...
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 5일
Alaina thank you for taking the time to complete the survey on your recent visit with us. On behalf of the entire staff, we are so glad we could exceed your expectations. We look forward to seeing you again.

4/10 - 별로예요

Clive

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel was close to everything. Wish the room was a little bigger.
2024년 3월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 3일
Clive thank you for taking time to complete the survey on your recent stay. We apologize for not meeting your expectations. Any feedback on your stay would help ensure the issues are taken care of. Please advise of what warranted a two for review. Room size is standard hotel size.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very helpful and friendly staff, clean hotel, comfortable, delicious breakfast, and convenient to major attractions in Pigeon Forge. We’ll be back! Thanks.
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 2일
Thank you Susan for taking the time to complete the survey on your recent stay with us. We all are so happy we could exceed your expectations. We look forward to seeing you on your next visit with us.

8/10 - 좋아요

SALLY 님, Philadelphia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked the place. Did not expect the whole town is the vacation spot. Very busy and crowded!!
2024년 3월에 4박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 2일
Sally, thank you for taking the time to complete the survey on your recent stay with us. We are so happy we could meet your expectations. We look forward to your next stay with us.

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Way happy about our stay close to everything friendly staff. Room was very nice .
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 1일
Thank you, Barbara, for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

2/10 - 너무 별로예요

Quinatta

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst stay I have ever had In Pigeon forge and we come all the time but decided to not stay in a cabin instead we chose this property not only did they have the air restricted we stayed in a loft where heat rises and we were hot the entire trip my daughters nose bleed the whole time we were there because it was got an stuffy very difficult to sleep when I called the front desk they informed me that they restrict air during the winter it is not winter it’s spring and was 70 degrees that weekend but we only had heat when I called the front desk they said they could offer me a fan to plug up I said I spent over 600 to have to use a fan it’s hot but I noticed the hotel itself was cool air blowing in lobby and halls . the whole weekend was miserable and the worst stay ever I would not recommend this hotel to anyone unless you check to see if the air is being offered to the guest
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 1일
Quinatta, thank you for taking the time to complete the review on your recent stay with us. We do apologize for not meeting your expectations. A/C in the top loft areas are turned back on the first part of April. When the manager on duty reached out, the lower level area had the heat on full blast and heat was rising to the loft area. There was also use of strong profanity directed at the manager on duty and staff.

10/10 - 훌륭해요

Katie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 31일
Katie, thank you for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location minutes from the Island and hiking. Room was clean and spacious with usb charging ports. The breakfast was great, my only complaint would be that there was only 1 waffle maker, but my daughter liked the different waffle flavors each day.
2024년 3월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 27일
Thank you Sarah for taking the time to complete the survey on your recent stay with us. We all are so glad we were able to meet your expectations. We have now upgraded to 2 waffle makers. We look forward to your next visit with us.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was hesitant about staying at a Best Western, but this place was super nice! Will definitely stay here again!!!
답변 제공: Assistant General Manager 님, 2024년 3월 28일
Jessica, thank you for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Updated, clean and nice
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 24일
Thank you Tracy for taking the time to complete the survey on your recent visit with us. The entire staff is very happy we could meet your expectations. We look forward to seeing you on your next stay.

10/10 - 훌륭해요

Krupa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 24일
Thank you, Krupa, for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jennifer at the front desk is fantastic!! Helped me when I double booked. The room was a great surprise. Large spacious, and loved the hot tub (used almost every night). I can't complain. A noisy neighbor @2am, 1 night but it wasn't the hotels fault. Area is super tourist but felt safer in this hotel's location than others right by the Island. You think BW and you're like it's going to be hit or miss right? .. well this one is a hit!! Will def return!?
2024년 3월에 4박 숙박함
답변 제공: Stacey D 님, 2024년 3월 20일
Heather, thank you so much for taking the time to complete the survey on your recent visit with us. Our entire staff is so happy we met your expectations. I definitely will pass on the kudos to Jennifer. We are looking forward to your next visit with us.

10/10 - 훌륭해요

Johnny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very clean and modern. The staff is super friendly and helpful. We stayed 3 nights and had no problems. We will definitely stay there again.
2024년 3월에 3박 숙박함
답변 제공: Stacey D 님, 2024년 3월 19일
Johnny, thank you for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to seeing you again on your next visit.

10/10 - 훌륭해요

Barbara

2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 8일
Thank you Barbara for taking the time to complete the survey on your recent visit with us. We all are so happy we exceeded your expectations. We look forward to your next visit with us.

10/10 - 훌륭해요

Michael

연인과의 여행
Very nice!
2024년 3월에 4박 숙박함
답변 제공: Stacey D 님, 2024년 3월 17일
Thank you Michael for taking the time to complete the survey on your recent stay with us. We are happy we could meet/exceed your expectations. We look forward to your next visit with us.

10/10 - 훌륭해요

Glenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Stacey D 님, 2024년 3월 18일
Glenda, thank you for taking the time to complete the survey on your recent visit with us. We are so glad we could meet your expectations. We look forward to your next visit with us.

10/10 - 훌륭해요

Edgar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Location and Beautiful Place
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Thank you for your review! We greatly appreciate it and hope to see you again soon!

10/10 - 훌륭해요

Erik

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and customer service friendly
2024년 3월에 1박 숙박함
답변 제공: Stacey D 님, 2024년 3월 13일
Erik, thank you for taking the time to complete the survey on your recent stay with us. On behalf of the entire staff, we are so glad we could meet/exceed your expectations. We look forward to your next stay with us.

8/10 - 좋아요

Crystal

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
.
2024년 3월에 3박 숙박함
답변 제공: Stacey D 님, 2024년 3월 13일
Thank you Crystal for taking the time to complete the survey on your recent stay with us. We are so glad we met/exceeded your expectations. We look forward to your next visit with us.

10/10 - 훌륭해요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was spectacular, super clean and nice!
2024년 1월에 1박 숙박함
답변 제공: Stacey D 님, 2024년 3월 12일
Alicia, Thank you for taking the time to complete the survey regarding your recent stay with us. On behalf of the entire time we are so glad we met/exceeded your expectations. We look forward to your next visit.

8/10 - 좋아요

Adam

2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 31일
Adam, thank you for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

8/10 - 좋아요

shaun

연인과의 여행
Been here many times and is a great hotel
2024년 3월에 2박 숙박함
답변 제공: Stacey D 님, 2024년 3월 10일
Thank you Shaun for taking the time to complete the survey on your recent stay with us. We are so glad that we met your expectations. We look forward to your next stay with us.

2/10 - 너무 별로예요

David

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I had no issues with the property. I did however have issues with Expedia. You didn’t get my reservation to them, I waited an hour and a half for the situation to get fixed by Expedia. Then set me up in a room I didn’t want. I asked for a room with a King bed and got 2 twins. This is absolutely a ruined experience, and it was because of Expedia. I want a full refund.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 15일
We are sorry for your inconvenience.

10/10 - 훌륭해요

Lorraine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the loft room!
2024년 2월에 1박 숙박함
답변 제공: Stacey D 님, 2024년 2월 26일
Lorraine, thank you for completing the survey regarding your recent visit with us. We are so glad you love the loft room. We look forward to your next visit with us.

10/10 - 훌륭해요

Tracy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at this hotel twice. It's in a great location and very clean. Excellent breakfast and staff. The only draw back is the doors slam shut which makes for a lot of noise. It's is hard to sleep pass 7 or 8 once the hotel staff and other hotel guests start getting up. Other than that this is a very nice hotel.
2024년 2월에 2박 숙박함
답변 제공: Stacey D 님, 2024년 2월 26일
Tracy thank you for taking the time to complete the survey on you recent visit with us. We apologize about the doors slamming and the noise. We hope you will visit again so we may exceed your expectations.

10/10 - 훌륭해요

Glen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great called to make sure our room was in proper order. The hotel was clean. The water could have been a little hotter but it wasn’t at all an issue. We would stay again
2024년 2월에 4박 숙박함
답변 제공: Stacey D 님, 2024년 2월 26일
Glen thank you so much for completing the survey on your recent stay with us. I will have maintenance check on the hot water in that particular room. We look forward to your next visit.

10/10 - 훌륭해요

Melissa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was super amazing and comforting after my horrible experience beforehand (checked into a hotel and put with in 10 mins because it was so disgusting). Room is so spacious and clean, balcony is really nice size, quiet and very safe feeling.
2024년 2월에 1박 숙박함
답변 제공: Stacey D 님, 2024년 2월 19일
Thank you Melissa for taking time to complete the survey on your recent stay with us. We are so happy we could turn your bad experience into a much better experience. We are looking forward to your next visit to the area.

10/10 - 훌륭해요

Varhonda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and courteous
2024년 2월에 1박 숙박함
답변 제공: Stacey D 님, 2024년 2월 26일
Thank you so much Varhonda for completing the survey on your recent stay with us. We are so happy we meet your expectations. We look forward to seeing you again.

10/10 - 훌륭해요

Jessica

2024년 1월에 4박 숙박함
답변 제공: Stacey D 님, 2024년 3월 20일
Jessica, thank you for taking the time to complete the survey on your recent stay with us. We all are so happy we met/exceeded your expectations. We look forward to your next visit with us.

10/10 - 훌륭해요

Zachary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were exceptional. Very polite, welcoming, and helpful. Room and facilities were very clean. Will definitely book here again for future trips.
답변 제공: Stacey D. 님, 2024년 2월 4일
Thank you for taking the time to complete the survey. On behalf of the staff we are so glad we exceeded your expectations. We look forward to your next visit with us.

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Stacey D. 님, 2024년 2월 4일
Thank you Theresa for taking the time to complete this survey. We look forward to your next visit with us.

6/10 - 괜찮아요

Janet

좋아요: 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Stacey D. 님, 2024년 2월 4일
Thank you Janet for taking the time to complete the survey. We apologize for not meeting your expectations. We hope you will give us another opportunity to exceed your expectations.

10/10 - 훌륭해요

LaTrelja

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy check in nice stay in the loft room no complaints
2024년 1월에 2박 숙박함
답변 제공: Stacey D. 님, 2024년 2월 4일
Thank you LaTrelja for taking the time to complete the survey. We look forward to seeing you on your next visit.

10/10 - 훌륭해요

Kenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great other than the shower.
The hot water in our shower wasn’t very hot , definitely a negative. Coffee pot wasn’t working right, so the brew went all over the dresser top. Other than that , we love staying here. Room 110 . So if u book here beware of 110 if u like a hot shower.
2024년 1월에 2박 숙박함
답변 제공: Stacey D. 님, 2024년 1월 15일
Thank you for taking the time to respond to the survey. We apologize that your stay did not meet your expectations. We have forwarded the issues to our maintenance and housekeeping staff to fix them.We hope your next visit with us will exceed your expectations.

10/10 - 훌륭해요

Anissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Stacey D. 님, 2024년 2월 4일
Thank you for taking the time to complete this survey. We look forward to your next visit with us.