외관

리버 벤드 인 여행 후기

2.5 out of 5
리버 벤드 인
2350 Parkway, Pigeon Forge, TN

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 338개" "
평점 8 - 좋아요. 1000개 이용 후기 중 371개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 170개" "
평점 4 - 별로예요. 1000개 이용 후기 중 75개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 46개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
average stay at an average hotel. Nice people. Older property
2024년 4월에 1박 숙박함

8/10 - 좋아요

Kayla

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The staff was kind. The place was fairly clean. But pool was tiny. The environment was a bit stuffy. But very close to everything for a good price.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Rachel 님, Evarts

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ideal location. Convenient. A variety of things to do
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Tiffany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for anniversary getaway. Breakfast was good and everything was clean.
2024년 3월에 2박 숙박함

4/10 - 별로예요

Edward

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room was fine. Loud air system at the room stayed in and night desk service attendant was rude and u welcoming and encouraged not to stay there once asked her reason for being rude so I will not be staying here again
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

LISA

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable, and great location
2024년 2월에 1박 숙박함

8/10 - 좋아요

Chrysa

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
nice stay with a 2&4 y/o. unfortunately the pool was very very cold even though it was indoors. the price was good for our trip to gatlinburg and it was nice to be able to walk to get a meal. breakfast at the hotel was very underwhelming. staff was friendly. pretty balconies and river.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Edward

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Great property. Arrival desk agent was nice but not very informative and charged for room twice even tho booked through Expedia had to wait for my card to be returned fees and a deductible so 220 hold on my card for no reason
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Josh

별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My lower expectations from the bargain price were pleasantly surprised with the cleanliness and quality, and room was even preheated in the winter. Extensive hot breakfast was great! Very good value and I will stay again.
2024년 1월에 3박 숙박함

2/10 - 너무 별로예요

Jennifer

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was an Arctic blast that close the road getting into Pigeon Forge. I tried repeatedly to contact the manager and was always put off. Expedia contacted this hotel three times, and they did agree that the roads had been closed, but they would not give a cancellation or let me change the reservation. The agent agreed with me that they were very unprofessional, and I would never ever consider staying at this hotel. Unprofessional. No Customer Service. No communication. And one of the front desk clerks did admit to Expedia that the roads had been closed. Money grab from you nowhere!
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Marcela

좋아요: 청결 상태, 직원 및 서비스
Very clean and bed very comfortable
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Marissa

2024년 1월에 2박 숙박함

6/10 - 괜찮아요

David

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the river my son fed ducks and couldnt get enough of the scenery
2023년 12월에 1박 숙박함

4/10 - 별로예요

Josh

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

andrea

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

rebecca and chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed being on the Little Pigeon River, and the parking ramp was nice to have since it was raining. Perfect for walking to many places and the room was pleasant and clean. For being an older hotel, it was a nice place to stay for the night.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Patsy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
The staff was super friendly and very helpful. The room was very comfortable and clean. Will definitely stay there again. Close enough to walk to some events
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Karen

가족 여행
The desk staff was extremely helpful and the whole place was very clean … will be going back in a few days !!! I don’t plan on using another place to stay ….
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Stacey

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jane

2023년 12월에 2박 숙박함

8/10 - 좋아요

Jeff

2023년 12월에 2박 숙박함

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was quiet and clean. Bed was very comfortable. Nice view from 5th floor. Close to places to eat and shop. Will stay there again.
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

anne

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Dewayne

2023년 10월에 4박 숙박함

8/10 - 좋아요

Crystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was great! The guy at check in was very friendly, free hot breakfast was nice and the big porch overlooking the river was very relaxing! The reason I didn’t give a 5 star review is because the bed definitely needs a better mattress, it was not comfortable at all. It was hard to get any rest. If the beds were more comfortable, I would stay here every visit!
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

melody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasantly suprised very nice !!
2023년 9월에 1박 숙박함

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Felicia

별로예요: 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Alisa

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Crystal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property and rooms, very quiet and conveniently located right on the main pigeon forge strip. Love the indoor and outdoor pool. The balconies were a great addition as well. Can even swim in the creek behind the property lol. Have stayed here many times and will stay again.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was very clean and checking in was prompt. The continental breakfast was ok however nothing overly exciting.
2023년 9월에 1박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Right next to the little creek. Peaceful, clean and convenient
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Miranda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Dorothyann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet! Only down side was person checking in was very rude. Will definitely stay there again
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

gary

가족 여행
좋아요: 숙박 시설 상태 및 시설
Very clean and quiet
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Storm

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함

2/10 - 너무 별로예요

Siddarth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 18일
Dear Guest, We apologize for not meeting your expectations during your stay. We take your feedback seriously and will work to improve our services. If there are any specific concerns you'd like to share, please feel free to reach out to us directly. Thank you for your feedback, and we regret that we couldn't provide a more satisfactory experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean. good breakfast. Comfy beds peaceful river in back of property to sit in rockers and relax
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 18일
Dear Guest,Thank you for your positive feedback! We're delighted you enjoyed your stay with us, and we appreciate your kind comments about the cleanliness, good breakfast, and comfortable beds. It's wonderful to know that you had a peaceful and relaxing experience by the river. We look forward to welcoming you back for another enjoyable stay in the future. Thank you for choosing to stay with us.Sincerely, Hotel Manager

8/10 - 좋아요

Jaron Clifford 님, Burnsville

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 18일
Dear Guest, Thank you for your rating. We appreciate your stay with us and are glad to see you had a positive experience. If there's anything specific you'd like to share or if there's anything we can do to make your future stays even better, please don't hesitate to reach out to us. Thank you for your feedback, and we hope to welcome you back again soon.Sincerely, Hotel Manager

8/10 - 좋아요

Lane

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The location, rooms were quiet, fairly clean, offered breakfast. Didn't like parking was a bit challenging at times, the grounds at the riverside wasn't as nice as the pictures showed, the room felt very humid, like the A/C wasn't working right. Had to put it on coldest setting and it still felt humid.
2023년 6월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 18일
Dear Guest,Thank you for your feedback. We're glad you liked the location, quiet rooms, and breakfast offerings. However, we apologize for the challenges with parking and the riverside grounds not meeting expectations. We'll address these issues and make improvements. We also apologize for the humidity issue in the room and will check the A/C system. Your comments are important to us, and we hope to provide you with a more enjoyable stay in the future. Thank you for staying with us.Sincerely, Hotel Manager

10/10 - 훌륭해요

Darlene

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 18일
Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful stay with us. Your satisfaction is our top priority, and we're grateful for your positive feedback. If there's anything else you'd like to share or if there's anything we can do to make your future stays even more enjoyable, please don't hesitate to reach out to us. Thank you for staying with us, and we can't wait to welcome you back!Sincerely,Hotel Manager

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to everything I wanted to go to.
2023년 6월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 18일
Dear Guest, Thank you for your feedback! We're glad to hear that our location was convenient for your needs and close to everything you wanted to visit. Providing a convenient and accessible stay for our guests is important to us. If there's anything else you'd like to share or if there's anything we can do to make your future stays even more enjoyable, please don't hesitate to reach out to us. Thank you for staying with us, and we hope to welcome you back again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 6일
Hello Megan,We are delighted to have provided you with suitable accommodations for your trip here. We are pleased to see this awesome 10-star rating, and we hope to welcome you back again before long.Sincerely,Hotel Manager

8/10 - 좋아요

Pam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 6일
Hello Pam,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again.Sincerely,Hotel Manager.

8/10 - 좋아요

Ewelina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
River view is beautiful nice view from balcony . Everything was good accept breakfast.. we had to go out to buy a breakfast we couldnt eat that! Work on breakfast plese and people will go back here. Thanks.
2023년 5월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 6일
Dear Ewelina,Thanks for the stay and the positive feedback.We will definitely address your concerns about the breakfast.Guest feedback is essential for us to improve our services.You can expect a further improved stay next time. Looking forward to welcoming you again.Sincerely,Hotel Manager.

8/10 - 좋아요

Justin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beds where firm it help my back and it is very clean
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 6일
Hello Justin,I appreciate your positive comments about our facilities and services. We are so inspired to see your great review of your stay. We promise to remain committed to our hard work to provide every guest with the finest accommodations.I look forward to welcoming you again.Sincerely,Hotel Manager

8/10 - 좋아요

Dianne

연인과의 여행
좋아요: 청결 상태
Cleanliness and friendly!! Servoce
2023년 5월에 9박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 6일
Hello Dianne,Thank you for the stay and the nice comments.It is good to know that you had a satisfactory experience.It is a privilege for us to have guests like you.We are looking forward to your next visit.Sincerely,Hotel Manager.