실내 수영장, 시즌별로 운영되는 야외 수영장, 수영장 파라솔
예약 가능 여부 확인

리버스톤 콘도 리조트 & 스파 여행 후기

4 out of 5
리버스톤 콘도 리조트 & 스파
212 Dollywood Ln, Pigeon Forge, TN

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1003개 이용 후기 중 751개" "
평점 8 - 좋아요. 1003개 이용 후기 중 176개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 42개" "
평점 4 - 별로예요. 1003개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 11개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Carmen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the comfortability and coziness of our room. It was the perfect end to our trip to relax in the jacuzzi and enjoy a nice fire. We'd absolutely stay here again!
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 24일
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 - 훌륭해요

Hannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 24일
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 - 훌륭해요

Kristin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
24 hour indoor pool and lazy river were great! Condo was clean and well prepared. Staff friendly and helpful. Great for families.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 22일
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very nice location to everything and nice pool area clean
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 20일
Lori, Thanks so much for the review. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 - 좋아요

PATRICK

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The condo was clean , and had plenty of room it had everything needed. The only complaint is that the price of reservation was different on arrival because of an upgrade. Was not asked or notified until we arrived. That being said the price is very reasonable for the area and amenities
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Patrick,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Melinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 18일
Melinda, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 - 훌륭해요

wendy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was so nice and clean. I would definitely stay there again!
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 16일
Wendy,Thanks so much for the review. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Kate

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort was amazing. It is close to everything yet off the path enough to be peaceful and relaxing.
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 16일
Kate,Thanks so much for the review. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 16일
Debra, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 - 훌륭해요

Angie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our first time staying here and it was very clean.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 14일
Angie, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 - 훌륭해요

Candy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First time staying at the Riverstone and all I can say is this is by far the best place in Pigeon Forge we’ve have stayed at. You couldn’t ask for anything better. Great service, clean and spacious rooms, heated pool area. I would give this place a 5 star rating. If you haven’t stayed at Riverstone, try it and I promise you will not be disappointed. We will be back!
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 14일
Candy,Thanks so much for the review. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Chelsha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was easily the best hotel I've ever stayed at. The staff was great, the room was way beyond my expectations, the gym was lovely.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 14일
Chelsha,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything about this property. The cleaness, quiet, and very family oriented. Wonderful stay
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Stephanie,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Michelli

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful cabin, loved the access to the pool and the kids had a blast in the heated lazy river.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Michelli,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Brittany

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Riverstone was a very pleasant place to stay because it was very clean and felt like home. I loved how the gym and pool facilities were 24/7. We arrived late and were still able to enjoy the pool. I will definitely be staying at RiverStone again!
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Brittany,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We’ve stayed in multiple properties in pigeon forge but this facility so far is our favorite. Initially we do not prefer facilities with outside entrances but the amount of openings available for guests to enter and exit makes it all better. The rooms are comfortable and furnished very well. The fireplace and pool certainly makes the stay better as well. We will be back.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Kim,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

María Eugenia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was beautiful, clean, and very convenient for a visit to the smoky mountains with the family. I would definitely come back.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Maria,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place to stay right in the heart of pigeon forge, close to gatlinburg, quiet location and beautiful views. Booked here in a pinch when our cabin didn’t workout for a weekend getaway and it was affordable, clean and the staff was amazing. Highly recommend and definitely will be back!
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Marie,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Roy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very excellent visit
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Roy,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

monika

가족 여행
This place is amazing! We had a view of the mountains and lazy river. 24 hour pool is very nice. Our condo was very clean and so pretty. It was a nice surprise to find this place. The only issue I wish the resort would fix is the price we booked with Expedia wasn’t the price they tried to charge us (only 8$ more at resort). But it shouldn’t be a discrepancy. The resort did refund us the 8$ but for other guests I think it should be noted on check in. People who stay a week that’s 4$ each day and it adds up.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 9일
Monika,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 10일
Adam, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 - 훌륭해요

Kelly

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the pool and lazy river on site
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Kelly,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Danita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was beautiful and clean! The staff was so kind and welcoming. We are looking forward to our next visit!
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 7일
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 - 훌륭해요

Demetrie

Great location
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 7일
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 - 훌륭해요

vickie

가족 여행
좋아요: 편의 시설/서비스
We definitely will stay again. Very impressed with everything. The girls at the front desk were exceptional, polite and very helpful.. Thank you. Vickie Cody.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 4일
Vickie,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Ashleigh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean and quiet. The river view was nice and super close to everything!
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 4일
Ashleigh,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Rami 님, River Forest

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Rami, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 - 훌륭해요

Alexis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our second time staying and we love every part about it!! My boyfriend and I have designated it as our go to resort when we come down from KY!
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean and in such a great area. Close to everything you need. Very convenient to have a full kitchen and washer and dryer in unit. Very quiet couldn’t hear any other unit noises. Staff was extremely helpful and very friendly
2024년 3월에 5박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 - 훌륭해요

Ike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is quiet, peaceful, spacious, and great amenities. The check in process was easy and quick. I love this location.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 - 훌륭해요

lauren

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Choose your facility for a few reasons but it came down to the lazy river and 24 hour pool. We arrived into town late and left earily. Appreciated being able to at least take my kids to the pool after dinner.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 2일
Lauren, Thanks so much for the review. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 - 훌륭해요

Ramona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 30일
Ramona, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 - 훌륭해요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and nicely decorated
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 30일
Tracey, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 - 훌륭해요

Eun

2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 19일
Eun, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Riverstone was amazing. The best part about it is this inflated bounce pillow they had. The unit and facilities were super clean and had everything we needed. I had originally thought they had overcharged me quite a bit. It turned out their invoice is a bit odd. They include taxes in the daily rates and line items and then at the end list the tax again even though it was added in already. I double checked my credit card and it looks like I was charged a few dollars more than I was expecting but not the large amount I had originally thought.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 27일
Laura, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

8/10 - 좋아요

Shannon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice stay. My only concern is the possible future injuries at the indoor pool. When the tile floor around the pool is wet, which would be quite often, it is extremely slippery. My daughter was walking on it slipped and fell on her back and hit her head. Luckily she had her hair in a ponytail so her head did not hit the floor hard. The next day my nephew slipped and fell in a similar way. Luckily they were both fine.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 27일
Shannon, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 - 훌륭해요

Jailin

2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 14일
Jailin, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

4/10 - 별로예요

Amy

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room was infested with cockroaches. We had to be moved to a whole new building. It was uncomfortable knowing no matter how much we kept our things zipped up and off the floor we could easily still have some make it into our luggage. I will not be staying here again. Due to the nature of actual residents living in neighboring rooms, there is no way of getting the infestation under control. Would not recommend staying here. The staff was very kind over a circumstance they did not have control over and did move us to a new building.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 4일
Amy, we're deeply sorry for your experience. We take your feedback very seriously, and we are truly sorry about your negative experience.

10/10 - 훌륭해요

Patti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gorgeous
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 24일
Thank you for the review. We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Lori

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious and very clean. Close to entertainment, yet quiet and nestled away.
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 3월 24일
Thank you for the review. We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 3월 24일
Mary, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

4/10 - 별로예요

Heather 님, Greer

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 24일
Heather, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We thoroughly enjoyed our stay. The staff were very pleasant and the location was great. The condo was very clean and we enjoyed the balcony on our unit. We would certainly book again.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 24일
Thank you for the review. We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Sherrell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and myself will be back . We enjoyed our stay
2024년 3월에 6박 숙박함
답변 제공: Management 님, 2024년 3월 24일
Thank you for the review. We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Belinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful and offered every amenity my family needed. The 24-7 pool access and hot tub were a delight and the accommodations were perfect! We will definitely be staying here again.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 22일
Belinda, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 - 훌륭해요

Chellsie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was amazing!
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 22일
Chellsie, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 - 훌륭해요

Diana

가족 여행
좋아요: 편의 시설/서비스
Melissa made us feel welcome from the very beginning and everything else was wonderful after that. Thank you
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 24일
Thank you for the review. We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 - 훌륭해요

JASON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 22일
Jason, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 - 훌륭해요

Kaly 님, High Springs

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property, in the center of Pigeon Force and near Gatlinburg. Condo was amazing and convenient
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 - 훌륭해요

Andre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accommodating with my service dog
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 19일
Andre, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!