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호텔 오페라 여행 후기

3 out of 5
호텔 오페라
st. Moniuszko 10, Sopot, Pomerania

이용 후기

6.8
평점 10 - 훌륭해요. 24개 이용 후기 중 6개" "
평점 8 - 좋아요. 24개 이용 후기 중 8개" "
평점 6 - 괜찮아요. 24개 이용 후기 중 3개" "
평점 4 - 별로예요. 24개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 24개 이용 후기 중 4개" "

7.0/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

Selcuk

2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Stephen

좋아요: 청결 상태
Opera prove poor operators!
Poor. The ad on Trivago said £45 per night but I was overcharged for no obvious reason! I paid £56 having already paid for 4 nights on arrival... (Bookings.com) this represented an overcharge of around £15-20 per night The tv had been converted so as not to allow USB usage by me & the shower door nearly collapsed on me. The receptionist was very rude to me ,,, Stephen
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Arkadiusz

2020년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Wifi is impossibel to reach many places in the hotel. If you need wifi, dont book this hotel. Staff not smiling. It seems the are forced to be there. I lack of customer service end management. I booked this hotel, because it was the last possibel in the area. Now I know why...
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

Monika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
Die Unterkunft war an sich ganz OK, aber die Matratzen waren schon ein wenig durchgelegen. Das Frühstück würde von mir eine 3- bekommen
2019년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2018년 12월에 6박 숙박함

10/10 - 훌륭해요

Alistair 님, Birmingham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel within walking distance of main sq
Fantastic hotel within walking distance of main square, set in lush forest. The staff went out of their way to help us and set aside a room for our bikes. There were flexible with breakfast, opening up early so we could get to our bike races and opened up the bar late so we could have a drink!
2018년 5월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
Rozczarowanie
Straszna niespodzianka: bezsenna noc bo dyskoteka w restauracji. Zły wybór gdy szukam spokoju a sen lekki. Pokojowe codziennie- ale nie zwracają uwagi czy może coś się zabrudziło. B słaba moc żarówek. Brak dzbanka w pokoju, niemożność wypożyczenia. Bdb catering.
2017년 12월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Ikke bra
Jeg bodde 5 dager på hotel opera i august .Spa: var kaldt, boblebad i ustand, mye av behandling de sier de har, hadde de ikke. Bar: var stengt hele uka. Resturant: dårlig mat og stengte kl 22, over alt i sopot var det nydelig mat, bare ikke på dette hotellet. Fikk ikke sitte i bakgården hvorr det var hagemøbler etter kl 22. Renhold: tja greit nok. Beklager jeg pleier aldrig å være kritisk, men kan desverre ikke anbefale dette hotellet.
2017년 8월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
piękne położenie
Pobyt zyskałby na jakości, gdyby panie pokojowe przygotowały pokój dokładnym sprzątnięciem, starciem kurzu itp., PRZED przybyciem gościa. Tymczasem - po wejściu od razu przykre wrażenie. Drewniane elementy wystroju - w tym drewniana rama łóżka - wymagają większej uwagi. W łazience - nieświeży zapach Brak dzbanka w wyposażeniu. Co miłe - usłużność na innych frontach. Bardzo miła obsługa bufetowa.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Emilia 님, Łódź

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Gdyby nie powierzchowne sprzątanie byłaby 5+

8/10 - 좋아요

PAUL IULIAN 님, Norge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Har bodd 5 netter på Hotel Opera,føste natt fikk jeg ett rom ,rommmet nummer 3 og det var veldig høy bråk,hele nata,pga vaskerommet eller noe sån og neste dag fikk jeg nytt romm,,store med badekar og dobbelt seng,da var jeg fornøyd,behjelpelige folk,snille jenter på ristorang,lytt dyr synes jeg med sauna,40 zloti per time,og man kan få også massasje ,det er en mann som er massør,han spørte meg flere ganger men jeg ville ikke ,hehe.Generelt fornøyd,god mat på ristorang,vil bo der igjen.

10/10 - 훌륭해요

Paula 님, Stockholm

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trevligt hotell , nära stadens centrum.

8/10 - 좋아요

Jarl

Sentralt hotell i skogen.
Ok hotell beliggende i en stille skog men ikke langt fra Monte Casino og stranden. Meget god mat i restauranten.

2/10 - 너무 별로예요

MIGUEL 님, New York

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Needs improve customer service - awful experience
I was traveling with my wife for a romantic get-away, but unfortunately we found our worst hotel experience ever, we now think we would have been better in a hostel. First of all, the room was prepared only for one person, when I had specified we were 2 people when made the reservation. We received 2 small separate beds, one of them, with no sheets or pillows at all; also, only one towel - everything for one person only. When asked for the additional sheets and pillows, the problem was not solved immediately, they told me they didn't have any. Later at 12AM the person at the lobby brought a sheet with semi-washed blood stains, and a dirty pillow. in addition, we experienced extreme noise all night long. There was a ceremony at the hotel, which we were not aware of, or even advised from them. All the music and noise could be heard from our room. To make things worst, until 3 AM people were drinking, smoking, and talking loudly just outside of our window, we had to sleep with headphones and music on to cope with these. We complained at the lobby when this was happening, but the personal barely spoke english. We complained the next day during check out, we called a few days later, we sent emails to the hotel's manager trying to get a refund and so far we haven hear even an apology. Unfortunately this hotel really didn't show a sense of service or caring for its customers. We wish we had stayed in any other place to avoid this awful experience.

8/10 - 좋아요

Joshz 님, NRW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ruhiges Haus etwas abseits des Stadtkerns.
Es ist etwa einen Kilometer bis zur Strandpromenade; immer bergab. Der Rückweg kann also mitunter sportlich sein. Aber per Taxi (ab Stadtkernmitte runde 15 Zloty) ist das nie ein Problem. Wir können die Massage während der Sommermonate sehr empfehlen! Gutes Frühstücksbüfett. Empfehlenswert: Die Oper oberhalb des Hauses besichtigen. Sind nur wenige Meter. Eine große Freilichtbühne auf der schon Weltstars standen.

2/10 - 너무 별로예요

MIGUEL 님, New York

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel experience - A HOSTEL is better
My worst experience ever in a hotel! I went to Sopot with my wife to celebrate our anniversary. Hotel room had two tiny single beds, and only one was made - the room in general was accommodated for only one person, when clearly I had booked it for 2. They didn't solve this immediately, but until 12AM, when they brought a sheet with a blood stain on it and a dirty pillow. Additionally, there was a party (wedding it seems) inside of the hotel, so all the noise was unbearable, people were outside of our window smoking, drinking, and chatting. We had to sleep with our headphones on. The hotel staff did NOTHING. I had emailed the manager to complain about this, and after two weeks of our stay there is still no answer or apology. Shame on this hotel, don't go here. It doesn't deserve 3 stars, you are better off in any of the cheap hostels in Chinatown, or at any other place.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in peaceful setting, though close enough to the town and beach to walk there. Lots of variety at breakfast and it was all fresh. Room was large and comfortable and bathroom was very good. Housekeeping was limited but not a problem on a three night stay. Staff helpful, especially as we didn't speak any Polish!

10/10 - 훌륭해요

Elaine 님, Stockport

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in lovely setting. Breakfast is fresh and plentiful, with lots of variety. Other meals were excellent but a little expensive though to be fair, the restaurant (a steak house) seemed to be independent from the hotel business. It is close enough to walk into the town and beach though, where you are spoilt for choice for places to eat. We were there for my son's wedding and the whole day was wonderful, staff were friendly and attentive and helped make the day go so well.

2/10 - 너무 별로예요

Holger 님, Hannover

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Gute location
Im Zimmer 3 könnten wir nicht schlafen bis 2:30 wegen einer sehr lauten Party darunter. .Ersatzimmer wurde uns nicht gegeben.Wir haben unseren Aufenthalt ohne Fruhstuck abgebrochen. Personal überfordert. Managerin wolte am Telefon Geld zurück erstatten, siehe Nachtprotokol an der Reception.Bis heute vergeblich um ein Kontakt und eine Klärung bemüht.

6/10 - 괜찮아요

실제 이용하신 고객

Godt 3 stjernet hotel.
Godt 3 stjernet hotel - ligger fredeligt med 10 min. gang til gågaden i Sopot. God restaurant på hotellet.