When i checked in, they screwed up my debit card by over charging and reimbursing twice,so i could not use my debit card during my vacation.(thank goodness for cash).Lucky the last day as i was checked out(stayed 4 days) the manager fixed my card. The room I was in was clean but had only 2 towels, no toilet paper so we had to ask for them.(that means the room was never checked).The wall plugs were all loose that my charger fell out when i plugged it in. The hotel is a nice place to stay but they do need minor adjustments. The pool and spa pool were nice but could be warmer. Especially the spa pool. Do not deal with the lady named Cindy, she was very ignorant and made very uncalled for statements against me and my guest. She was reported about it. It is very convenient to the mall outlets, food and only 5 minutes from town.