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포춘 디스트릭트 센터 가지아바드- 멤버 ITC 호텔 그룹 여행 후기

3.5 out of 5
포춘 디스트릭트 센터 가지아바드- 멤버 ITC 호텔 그룹
Plot 1, Sector-23, Sanjay Nagar District Centre, Ghaziabad, Delhi N.C.R

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 15개 이용 후기 중 4개" "
평점 8 - 좋아요. 15개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 15개 이용 후기 중 1개" "
평점 4 - 별로예요. 15개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 15개 이용 후기 중 1개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

JU-SUK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
..........
조식이 맘에 들었고, 직원들이 친절함
답변 제공: Ravinder Punia 님, 2021년 5월 20일
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again

2/10 - 너무 별로예요

Premanand

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was not maintained. Very dirty.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 9일
Dear Premanand, We are genuinely concerned to hear about your experience regarding the cleanliness and maintenance of our property. It is always our top priority to ensure that our guests stay in a well-kept and hygienic environment, and it seems we fell short of that goal in your instance. We have taken immediate action to address this feedback with our housekeeping and maintenance teams to prevent such issues from occurring in the future. Rest assured, we are committed to thorough inspections and improvements to deliver the high standards our guests expect and deserve. We would be grateful for the opportunity to restore your faith in our establishment should you choose to give us another chance in the future. Your feedback is invaluable to us, and we are dedicated to enhancing our guest experience. RegardsFaiz Rehman

8/10 - 좋아요

Ankit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 4박 숙박함

8/10 - 좋아요

Pankaj

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, very good service and good amenities but more can be done up keeping and cleanliness.
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 1일
Dear Pankaj, We appreciate your feedback and it's great to hear you enjoyed our staff's service and the amenities. We're always looking to better our services, and your point regarding cleanliness and upkeep has been noted. Please know we will work diligently to address these aspects. Your satisfaction remains our top priority. Again, your constructive critique is valuable to us and we look forward to providing an improved experience during your next stay. Regards,Faiz Rehman

8/10 - 좋아요

Andy

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Good Service but not there yet…
All of the hotel was okay but the cleanliness and condition of the hotel needs to be improved. Also, the service was very friendly and polite. One thing about the good service BUT, I was a little shocked and upset about the “over service”. On 15th OCT Saturday, I clearly put my room on do not disturb via the room button, and I was in the other part of the room doing some stuff my on laptop, away from the main door view. The staff came in after a few knocks and I could hear someone coming into my room. To deliver fruits. I was too shocked to even say a word and I said no, I am going to check out later. He went off and did not even fully close my door. That was a very big red flag for me. What if my partner was in the room naked? I reckon the service staff did not check the service status of my room and came in just to deliver the fruits on his routine. Service staff needs to be very mindful of the privacy of hotel guests.
2022년 10월에 3박 숙박함
답변 제공: Faiz Rehman 님, 2022년 11월 26일
Dear Guest,Greetings from Fortune Inn Grazia, Ghaziabad!!Thank you for your recent visit and taking the time to give us your valuable feedback.It’s extremely pleasing to note that you had a pleasant and comfortable stay with us.I am grateful for your comments and we will look into the different subjects you have been referring to. I can already reassure you that your feedback will be very helpful to us. We value your patronage and look forward to welcoming you back soon...With Kind Regards,Faiz Rehman

10/10 - 훌륭해요

prasad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay. Need to bit improve on facilities. Other than that it is awesome.
2020년 1월에 6박 숙박함
답변 제공: Ravinder Punia 님, 2021년 5월 20일
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again

6/10 - 괜찮아요

Keeda 님, Bareilly

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the money
Long Check-in. In room Dine-in has very few options. In room Menu in dilapidated conditions. Breakfast cold and stale. Took 40 minutes to make Scrambled eggs. Muffins and breads were stable. Biryani was tasteless
2018년 1월에 1박 숙박함
답변 제공: Ravinder Punia 님, 2021년 5월 20일
Dear Guest, greetings from fortune inn grazia, ghaziabad! at the outset i would like thank you for taking out valuable time and sharing a feedback, it was unfortunate that you have faced inconvenience during your stay. Request you to please give us a chance to serve you we will be more than happy to serve you again. I once again thank you for giving us your valuable feedback to improve the services

8/10 - 좋아요

urmil 님, UK

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and easy for us Family lives close by
Staff very well trained Very polite Breakfast good WiFi much improved from previous stay
답변 제공: Ravinder Punia 님, 2021년 5월 20일
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again

10/10 - 훌륭해요

Shubham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Ravinder Punia 님, 2021년 5월 20일
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again

10/10 - 훌륭해요

Anchit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Ravinder Punia 님, 2021년 5월 20일
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again

8/10 - 좋아요

Aman 님, Delhi

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Bad House keeping
I faced issue related with Room sercice and house keeping i told them in the evng to clean the room but no one fromhotel staff took initiative to get the things done till morning so i didnt like the house keeping service.
답변 제공: Ravinder Punia 님, 2021년 5월 20일
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Ravinder Punia 님, 2021년 5월 20일
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Connexion internet
Connexion internet pas stable et débit très faible.
답변 제공: Ravinder Punia 님, 2021년 5월 20일
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again