각각 다르게 가구 비치, 책상, 암막 커튼, 다리미/다리미판

앨라모 인 앤드 스위트 여행 후기

2.5 out of 5
앨라모 인 앤드 스위트
608 East 2nd Street, Gillette, WY

이용 후기

6.2
평점 10 - 훌륭해요. 251개 이용 후기 중 46개" "
평점 8 - 좋아요. 251개 이용 후기 중 61개" "
평점 6 - 괜찮아요. 251개 이용 후기 중 49개" "
평점 4 - 별로예요. 251개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 251개 이용 후기 중 57개" "

6.0/10

청결 상태

7.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Chantel

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property manager is crazy rude and the front desk person was in the bathroom shooting up for almost an hour. You also need a 250 cash deposit to stay in this dump… wow
2024년 2월에 7박 숙박함
답변 제공: Carrie Brown,General Manager 님, 2024년 3월 12일
Hotel policy is that every guest's name has to match the valid photo ID. The reservation was in a man's name. This man had contacted the hotel in the day, screaming at me saying it was fraud, and that he never made a reservation and that he was contacting law enforcement. So I passed on the phone call message to my evening front desk. Then a lady came to check in and I contacted law enforcement. Told law enforcement about the phone call. Also told guest I wouldn't be renting them a room due to the entire situation. I apologize for any inconvenience.

2/10 - 너무 별로예요

Tammy

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked this through a travel agent. I booked 1 room with 2 double beds. The room I was given was 1 king bed. There were only 2 outlets in the entire room and they were not in a convenient location.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Brandy

2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Lillian

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Was accidentally placed in wrong room. Both rooms we stayed in reeked of smoke so badly I could barely breathe. The first room floor was not cleaned, it had leaves all over the carpet and there was no over head lighting near the entry way and the light for the bathroom area did not work. When moved to the correct room the smell of smoke was increased largely the lamp for the main source of light had cigarette stains and other dirt and grime on it. We decided to leave and not stay the night there as I am very asthmatic and have some other issues involving breathing so this was a dangerous situation for me to be in over night.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Lester

출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The management was horrible there they would not honor a reservation because it was in my fiancé’s name not in mine. I beat my fiancée to Wyoming a day early so they refused to rent me the room.. I was out in parking lot calling Expedia to change reservation and the male that was behind the counter came out and told me if I didn’t leave the property he would call the cops to have me arrested. I will never recommend this place to anyone or stay there myself on the way through Gillette Wyoming again this is the worst place to ever rent from.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Roxi

2023년 11월에 1박 숙박함

4/10 - 별로예요

Linda

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Front desk was very pleasant. When we checked into the room, we came back later that night, none of the lamps worked, apparently they were unplugged from the wall. That's the second time this has happened to us at this facility. They told us the previous guest must have done it. Then the second day we came back to the unit and our keys didn't work. Instead of bringing us new ones they had us come get them after we have already unloaded our items. Facilities need improvement. The beds and the cost to stay are excellent.
2023년 10월에 2박 숙박함

4/10 - 별로예요

Warren

좋아요: 숙박 시설 상태 및 시설
Easy to find, moderately priced. Room was fairly clean, but from what ever cover up smell used in room was strong. Gave me somewhat respiratory distress and headache.
2023년 10월에 1박 숙박함
답변 제공: Zee 님, 2023년 10월 13일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

4/10 - 별로예요

Benjamin

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Chambre avec lit king size, mais avec forte odeur de cigarette, et salle de bain pas propre. Changement de chambre avec la réception demandé. Petit déjeuner sympa.
2023년 9월에 1박 숙박함
답변 제공: Zee 님, 2023년 10월 13일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

8/10 - 좋아요

Jose

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mixed feelings
The staff was great, very friendly for the most part. The rates were very good that I found on the internet. However, the room could use some updating. The room was kind of smelly, carpet had some rips and lots of hard water deposits on the shower fixture with a huge hole in the shower waterspout, did not take away from function just bad visually.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Iva

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The check in people were friendly and helpful. The room had soiled carpet, was not cleaned well and was missing the stopper so the bath couldn't be used. The noise was terrible.
2023년 9월에 2박 숙박함
답변 제공: james 님, 2023년 10월 13일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

2/10 - 너무 별로예요

Anna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire hotel had four or five guests. When we checked in we were told only room available was a room with two double beds. Not what we booked and obviously not true. I think we were discriminated against because we used your app to book.
2023년 9월에 1박 숙박함
답변 제공: James 님, 2023년 10월 13일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

10/10 - 훌륭해요

Salvador

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Deena 님, Sandy

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Great water pressure in the shower!
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

lisa

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Penni

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My daughters left and would not stay there And they still charged me !!
2023년 7월에 9박 숙박함
답변 제공: Carrie 님, 2023년 8월 23일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

2/10 - 너무 별로예요

Joseph

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First Room the bathroom lights didn’t work asked for a new room and in that one the bedside lights didn’t work. Also room service didn’t come and bring new towels or clean up.
2023년 7월에 2박 숙박함
답변 제공: James 님, 2023년 8월 23일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
Helt ok boende
2023년 7월에 1박 숙박함
답변 제공: carrie 님, 2023년 8월 23일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

4/10 - 별로예요

John

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs Work
The front desk staff was very nice and accommodating but the condition of the property was disappointing. The room was not well cleaned, There were electrical outlets that didn't work. The plumbing fixtures were old and loose. And the area was noisy. The price was good but I don't think I'd stay here again. Many other options to choose from.
2023년 7월에 1박 숙박함
답변 제공: James 님, 2023년 8월 23일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

4/10 - 별로예요

Kay

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay away. Save your money
2023년 7월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 8월 23일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

2/10 - 너무 별로예요

Robin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was run down to the point of unsafe. My room door would not shut. After checking in, I came back to a door that was ajar. Electrical was poor, flourescent lights buzzed. NOT clean, shower did not work. Carpet stained and filthy. Staff unresponsive. I asked for an iron for three days. Had ironing board, no iron. Finally went down and bought one. Asked for the shower to be fixed (would not work). Was told that I just didn't know how to work it. Staff is slovenly. Look like they just came in from a bender. I would have checked out, but was there for an event and the towns hotels were at capacity. I was definitely overcharged for this dump. Rubber eggs and freezer burned sausage for breakfast. Truly an awful place to stay. Should be removed from Expedia's list of options.
2023년 7월에 7박 숙박함
답변 제공: james 님, 2023년 8월 23일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

6/10 - 괜찮아요

Brad 님, Lacombe

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
-
2023년 7월에 8박 숙박함

2/10 - 너무 별로예요

Barbara

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Monica

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I tried to find a good point for this motel...
The room was in disrepair and not clean. Carpet torn at entry, iron quit working during 1st use, microwave doesn't work, in room coffee maker so dirty we didn't use it during the stay, it was never addressed. Pillows were stained, blankets had burn marks/holes. Not sure what kept showing up at the shower drain, appeared to be from under a shower mat which never got cleaned I disinfectant wiped the mat daily. Clean towels were brought almost daily, room was vacuumed once after 6 days at my request, nothing else ever done. Cleaning staff stood and smoked at the doors of rooms while another associate cleaned. Daily breakfast...toaster only worked on one side, cups not thick enough to carry coffee without burning, lids did not fit cups. Food was sparce, bagles were stale on a couple of occasions, coffee ran out and had to be requested. It's as though it was sat out at 6 ish and then you were on your own. There was a strong rotten meat smell coming from the trash or bbq area. I did not open anything to find the source, but it did make me move to the other side of the pool. The staff were friendly.
2023년 7월에 8박 숙박함
답변 제공: kathy 님, 2023년 8월 23일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

4/10 - 별로예요

Eddie

2023년 7월에 6박 숙박함

2/10 - 너무 별로예요

JoAnn

가족 여행
I was beyond dissatisfied it was horrible it was dirty, old, unkept, the sheets were stained even after getting new ones twice. I changed them myself only to find a huge stain on the mattress yuck! I would not recommend staying here at all! Oh the moths had also eaten holes in the curtains and there was daylight coming under the door.
2023년 7월에 3박 숙박함
답변 제공: kathy 님, 2023년 8월 23일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

8/10 - 좋아요

Marlene

2023년 7월에 3박 숙박함

4/10 - 별로예요

Danielle

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Theresa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I could hardly open the door because the carpet was so delapitated all through the room...definitely a previous smoker, molding comming off at bathroom door exposing nails. limited lighting no place to hang towels on bathroom door. Room 107 definitely needs some tender ,loving care and upgrade to the carpet! The staff was friendly and helpful.
2023년 7월에 2박 숙박함
답변 제공: james 님, 2023년 8월 23일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

6/10 - 괜찮아요

Gilbert

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Sandra

가족 여행
좋아요: 직원 및 서비스
Rooms were clean. Staff nice. Needs better upkeep. Had to get odor eliminator fabric freshener due to smell of old smoking room. Needs some updating. Pillows lumpy and bed old and sagged.
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Gary

별로예요: 숙박 시설 상태 및 시설
Needs work
This location was once a quality location, but no more. Carpets had holes and things were generally run down.
2023년 6월에 1박 숙박함
답변 제공: carrie 님, 2023년 8월 23일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

6/10 - 괜찮아요

Donny

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Low quality, good price
Adequate for the price though the room was not in good shape. The door was hard to open, the shower was clogged, the carpet was ripped and stained, and the AC/heating unit sounded like it was about to lift off.
2023년 6월에 5박 숙박함
답변 제공: carrie 님, 2023년 8월 23일
Thank you for sending this feedback. I will make sure the appropriate departments are notified of what needs to be rectified in the room. I apologize we did not meet your expectations, and we will work harder to achieve this in the future.

8/10 - 좋아요

John

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Robert

No room at the inn
2023년 6월에 1박 숙박함

8/10 - 좋아요

Mark

2023년 6월에 1박 숙박함

8/10 - 좋아요

Antony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a good stop on our way to Billings nice facilities and spacious n clean with a morning breakfast as well
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Susan

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Filthy carpet, disgusting!
The room seemed clean except for the carpet. It had frayed seams, was extremely dirty which made my stay very unpleasant! New carpet goes a long way in older motels!
2023년 6월에 1박 숙박함

4/10 - 별로예요

Mark

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

gillian

2023년 5월에 1박 숙박함

8/10 - 좋아요

Jack

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
clean
Very clean and quiet. Door would not open with key card, immediate attention provided by mgr.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

kevin 님, Natick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value and clean.
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Manuel

2023년 3월에 3박 숙박함

2/10 - 너무 별로예요

Brittnay

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very run down and dirty. So bad that we only step foot into our room for a few minutes before we booked another hotel in the area
2023년 3월에 1박 숙박함
답변 제공: khan 님, 2023년 5월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

6/10 - 괜찮아요

Donald

2023년 3월에 1박 숙박함

8/10 - 좋아요

Jack

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Cleaner than most.
Very clean room, off the main road and quiet. I've stayed in other motels in Gillette, for more $$, and none have been as clean as this one. Parking is very easy. Room showed signs of wear in the carpet but otherwise all is well.
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Crystal

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Filthiest motel I've ever stayed in.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Jerod

2023년 2월에 1박 숙박함

4/10 - 별로예요

Austin

출장 여행
별로예요: 숙박 시설 상태 및 시설
Most of the lights and wall outlets did not work.
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Gordon

2023년 1월에 1박 숙박함