책상, 다리미/다리미판, 무료 WiFi, 휠체어로 이용 가능

길로이 인 여행 후기

2 out of 5
길로이 인
611 Leavesley Rd, Gilroy, CA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 775개 이용 후기 중 186개" "
평점 8 - 좋아요. 775개 이용 후기 중 222개" "
평점 6 - 괜찮아요. 775개 이용 후기 중 193개" "
평점 4 - 별로예요. 775개 이용 후기 중 92개" "
평점 2 - 너무 별로예요. 775개 이용 후기 중 82개" "

7.4/10

청결 상태

7.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Gyuin

좋아요: 청결 상태
수질이 정말 좋은 가성비 높은 호텔
물이 너무 좋았다. 지하수인지 온천수인지 모르겠지만 너무도 매끄러운 수질로 여행의 피로가 싹 가셨다. 길로이 프리미엄아웃렛이 바로 옆에 포진해 있는 것도 마음에 든다.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bab
So bad

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrived just before midnight, yet the greeting and service was friendly, efficient, and quick. Rates are extremely reasonable. Some road noise but the hotel is so convenient to get to plus access to the outlet shopping is easy. Beds need updating; creaky and not firm enough… but we slept well. Overall, a pleasant and convenient stop off Hwy 101
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 15일
Hi Patricia,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a friendly and efficient check-in experience, despite your late arrival. It's great to know that you found our rates reasonable and our location convenient for accessing outlet shopping and Highway 101. We apologize for any inconvenience caused by road noise and the condition of the beds. Your comments are valuable to us, and we will take them into consideration for future improvements. We're glad to hear that you slept well overall and that your stay was pleasant. Should your travels bring you back to the area, we'd be honored to host you again and provide you with an even better experience.Best Regards, Customer Care Team

10/10 - 훌륭해요

Terry

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Shelley

연인과의 여행
Good value for the price and conveniently located to shoppping, restaurants and freeway.
2024년 3월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 2일
Hi Shelley,We're delighted to hear that you found our hotel to offer good value for the price and that our location provided convenient access to shopping, restaurants, and the freeway. Ensuring our guests have a convenient and enjoyable stay is our top priority, and we're pleased that we met your expectations in this regard. Thank you for choosing our hotel, and we look forward to welcoming you back for another pleasant stay in the future!Best Regards, Customer Care Team

10/10 - 훌륭해요

Loretta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service!
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 8일
Hi Loretta,Thank you for your kind words! We're delighted to hear that you received great service during your stay with us. Providing exceptional service to our guests is our top priority, and we're thrilled that we succeeded in making your experience memorable. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Best Regards, Customer Care Team

6/10 - 괜찮아요

Luis

2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 21일
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Jazmine

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The gentlemen at check in seemed to be on a mission to misunderstand what I was saying. Probably the RUDEST manager I’ve ever had the misfortune of dealing with. You’re better off paying an extra $10/night for the comfort in that’s literally across the street. Manager here lied straight to my face and refused to tell me his name until I whipped out my camera and asked him why. No fire alarms in the rooms or escape route procedures posted, which is against fire code in California. This place is a dump as well, the paint is ripped off the bathroom door, the floors and walls were scuffed and dirty, the desks were in busted condition and so were the side tables. Housekeeping woke me up promptly in the morning offering linens I didn’t ask for.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 30일
Hi Jazmine,We sincerely apologize for the experience you had during your stay, and we deeply regret the lapses in service and accommodations you encountered. Your feedback is taken seriously, and we are addressing these issues with urgency. We hold ourselves to a higher standard, and the behavior you described is unacceptable. Rest assured, we are conducting a thorough investigation to rectify these situations and ensure proper training for our staff. Your safety is paramount, and we will promptly address the fire code concerns you raised. This falls short of the experience we aim to provide, and we appreciate your patience as we work to make amends. If you would be willing to discuss your concerns further, we would appreciate the opportunity to personally apologize and address your experience in more detail.Best Regards, Customer Care Team

10/10 - 훌륭해요

Alexis

2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 12일
Hi Alexis,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Best Regards, Customer Care Team

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 10일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Lucerito

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 10일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 - 괜찮아요

Shangra

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 26일
Dear Shangra, we sincerely apologize for the dissatisfaction you experienced during your stay with us. Your feedback regarding the amenities and property conditions is crucial as it helps us identify areas for improvement. Understanding and meeting our guests' expectations is of paramount importance to us, and it's clear we fell short of providing the experience you deserved. We will be reviewing your comments closely with our management and operational teams to handle the concerns you've raised. Please know that we are committed to enhancing our facilities and ensuring our guests' comfort and satisfaction. We hope you might consider giving us another opportunity in the future to provide a more positive experience. If you would like to discuss your stay in more detail or have any further feedback, please don't hesitate to reach out to our team directly. Your insights are invaluable as we strive to improve. Once again, we apologize for any inconvenience and appreciate your understanding.Best Regards, Customer Care Team

10/10 - 훌륭해요

Raul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 13일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Nina 님, Coarsegold

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a handicap room which had the best bathroom I have ever seen for accessibility. The hotel is small and is nesteled among restaurants and outlet shopping. For the price you can't beat it.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 14일
Dear Guest,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Customer Care Team

8/10 - 좋아요

Celeste

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Customer Care Team 님, 2024년 2월 8일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Markiesha

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice clean and quiet
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 14일
Hi Markiesha,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Customer Care Team

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjpy Gilroy Inn's convenience to the highway and its quietness as well as its cleaness.
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 3일
Dear Maria, thank you for taking the time to share your thoughts on your recent stay at Gilroy Inn. We are delighted to hear that you appreciated our convenient location, peaceful environment, and the cleanliness of our property. Your satisfaction is important to us, and we strive to provide all our guests with a comfortable and enjoyable experience. We hope to have the opportunity to welcome you back in the future and continue to meet your expectations. If you have any other feedback or suggestions for us, please don't hesitate to let us know. We value your input as it helps us enhance our guests' experiences.Best Regards, Customer Care Team

8/10 - 좋아요

Olga

별로예요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 31일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

masumi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 31일
Hi masumi,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Best Regards, Customer Care Team

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was an overall a pleasant stay; the man at the front desk was very friendly, the area is very quiet and the bed was super clean and comfortable, and I enjoyed the toiletries as.well! Yes, I highly rcommend this place and yes, I will stay again!
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 26일
Dear Maria,We're thrilled to hear that you had an overall pleasant stay with us. Your positive comments about the friendly front desk staff, the quiet area, the clean and comfortable bed, and the toiletries are greatly appreciated. Thank you for your recommendation, and we look forward to hosting you again in the future.Best Regards, Customer Care Team

2/10 - 너무 별로예요

ZF

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 24일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, friendly staff,right by multiple food options right next door. Great water pressure. Great place to stay for the ren faire
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 24일
Hi Carrie,We're thrilled to hear that you had a very clean and enjoyable stay at our hotel. It's great that you found the staff friendly and the location convenient, with multiple food options nearby. We're also pleased that you had good water pressure in the shower. We hope you had a wonderful time at the Renaissance Faire and look forward to welcoming you back in the future.Best Regards, Customer Care Team

8/10 - 좋아요

Jacobo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La limpieza podría ser mejor, pero en general y por el costo me parece una opción en la que me alojaría nuevamente en el futuro.
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Dear Jacobo, thank you for sharing your feedback about your stay. We appreciate your input on the cleanliness, and we'll use it to make improvements. It's good to know that despite the cleanliness concern, you found the overall experience to be a cost-effective option that you'd consider staying at again in the future. Guest feedback helps us refine and enhance our accommodations, and we hope to host you once more on your next visit.Best Regards, Customer Care Team

6/10 - 괜찮아요

Jose

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 31일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

ROLAND

2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 11일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 31일
Hi Maria,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Best Regards, Customer Care Team

10/10 - 훌륭해요

Janice

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, friendly staff, clean, quiet room. Had everything that was needed-fridge, microwave, coffee maker. Nice and reasonably priced.
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 9일
Hi Janice,We're thrilled to hear that you had a pleasant stay with us! It's fantastic that you found our staff friendly and the room clean, quiet, and well-equipped with essential amenities. We aim to provide great value for our guests, and we're delighted that you found our hotel nice and reasonably priced. If you have any specific preferences or suggestions for your next stay, please feel free to share them. Your feedback is valuable, and we look forward to serving you again in the future. Best Regards, Customer Care Team

10/10 - 훌륭해요

Amanda 님, San Francisco

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I work weekends in the area through September and October. Its been hard to find a clean, affordable, and most of all quiet hotel. I'm so impressed with Gilroy Inn. Not only did we get full nights of sleep (able to crash at 9pm and be up by 5:30am without interruptions) We have plans to stay here for the remaining 2 weekends and will certainly choose this hotel next year. The man at the front desk was very kind as well... I don't understand the hateful reviews others have left! Thanks Gilroy Inn!!
2023년 9월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 4일
Dear Guest,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Gilroy Inn has met your needs for a clean, affordable, and quiet stay, which is especially important when you're working weekends in the area. We appreciate your kind words about our staff as well. Your feedback is truly valuable, and we look forward to welcoming you back for your remaining weekends and in the future. Safe travels, and thank you for choosing Gilroy Inn!Best Regards, Customer Care Team

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 3일
Hi Jose,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Customer Care Team

10/10 - 훌륭해요

anita

2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 24일
Dear anita,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Customer Care Team

10/10 - 훌륭해요

Shirley

2023년 9월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 3일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Jason 님, Marina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No problems , love the front desk staff…
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 27일
Dear Guest,We're delighted to hear that you had a great experience with our front desk staff during your stay. Your comfort and satisfaction are important to us, and we appreciate your positive feedback. We look forward to welcoming you back in the future!Best Regards, Customer Care Team

10/10 - 훌륭해요

Leticia

가족 여행
Very clean and close to food and shopping. The staff were very friendly.
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 27일
Hi Leticia,We're pleased to hear that you found the hotel very clean and conveniently located near food and shopping options. It's also great to know that you had a positive experience with the friendly staff. If you have any more comments or suggestions in the future, please feel free to share. We look forward to welcoming you back for another enjoyable stay. Best Regards, Customer Care Team

8/10 - 좋아요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 26일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Victoria 님, Redwood City

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s an older inn. They have done work to refurbish the room. The property is clean. The only issues I had was there are no outlets in the bathroom and no iron.
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 19일
Dear Guest,Thank you for sharing your feedback about your stay. We're glad to hear that you found the refurbished room clean and the property well-maintained. We apologize for the inconvenience regarding the lack of outlets in the bathroom and the absence of an iron. Your comments are important to us, and we will take them into consideration as we continue to improve our amenities and services. If you have any further comments or requests, please feel free to let us know how we can make your next visit even more enjoyable. We appreciate your choice to stay with us.Best Regards, Customer Care Team

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 5박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 31일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 - 괜찮아요

Tricia

2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 12일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 - 괜찮아요

Barbara

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 5일
Hi Barbara,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Best Regards, Customer Care Team

8/10 - 좋아요

Elizabeth

좋아요: 객실의 편안함
별로예요: 청결 상태
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 31일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

christine

가족 여행
The property is a bit run down with a need for a good deep cleaning. The front desk staff is brusque. The location is convenient right off the freeway with many food options close by and right next to the outlets. Nice to have a microwave and mini frig but only seating for one person in the room and only one tiny trash can and microwave could use cleaning
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 31일
Hi christine,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take your comments seriously and will address the concerns you've raised regarding the property's condition and cleanliness. Additionally, we'll work on improving the interaction with our front desk staff to ensure a more welcoming experience. It's great to hear that our location provided convenience and access to various dining options and outlets. Thank you for highlighting the amenities you appreciated, and we'll take note of your suggestions regarding room seating, trash disposal, and microwave cleanliness to enhance our guests' comfort. We hope to have the chance to provide you with a better experience in the future.Best Regards, Customer Care Team

4/10 - 별로예요

Gail

2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 19일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Manuel

2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 19일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 - 좋아요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for a night
Close to the outlets, gas station and quite a few food places.
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 25일
Hi Valerie,We're pleased to know that our location near the outlets, gas station, and a variety of food options was convenient for you. We hope you had a great stay, and if there's anything else we can assist you with in the future, please feel free to reach out to us. We hope that you will continue to choose us!Best Regards, Customer Care Team

8/10 - 좋아요

Maurice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Straightforward staff, no chitchatting, just the way we like it. Rooms are clean but has some noticeable wear and tear. Motel is close to shops, restaurants, and gas station.
2023년 8월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 23일
Hi Maurice,Thank you for your feedback. We're pleased to know that our straightforward staff approach suited your preferences. It's great that you found our location convenient and our rooms clean. We appreciate your observation about wear and tear, and we'll continue to maintain our facilities to provide a better experience. We look forward to welcoming you back for another comfortable stay.Best Regards, Customer Care Team

8/10 - 좋아요

Sam

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
Ok
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 23일
Hi Sam,Thank you for your feedback. We're glad you took the time to share your thoughts. If there's anything specific you'd like to share or discuss, please feel free to let us know. We value your input and hope to serve you better in the future.Best Regards, Customer Care Team

8/10 - 좋아요

Jeff

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
T.v. remote was broken.
2023년 8월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 11일
Hi Jeff,We appreciate your feedback regarding the TV remote. We apologize for any inconvenience this may have caused during your stay. Your satisfaction is important to us, and we'll make sure to address this issue promptly to ensure a better experience for our future guests. If you have any further concerns or suggestions, please feel free to reach out. We hope you'll consider staying with us again in the future.Best Regards, Customer Care Team

6/10 - 괜찮아요

Ralph

좋아요: 청결 상태
This motel needs an update
Although it was clean and the air conditioning worked well, this motel needs an update.
2023년 7월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 11일
Hi Ralph,Thank you for taking the time to share your feedback. We appreciate your comments and understand the importance of maintaining a comfortable and modern environment for our guests. We are continuously working on improvements and renovations to provide a better experience for our guests. Your input is valuable to us, and we hope you consider staying with us again in the future to experience the positive changes we are making.Best Regards, Customer Care Team

8/10 - 좋아요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel near center of Gilroy
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 11일
Hi Steven,I'm glad to hear you had a positive experience with our hotel's convenient location in Gilroy. If you have any more feedback or if there's anything specific you enjoyed during your stay, feel free to let us know. We value your feedback and hope to welcome you back again in the future!Best Regards, Customer Care Team

8/10 - 좋아요

Jose

Falta más limpieza en los cuartos
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 31일
Hi Jose,Thank you for bringing this to our attention. We apologize for any cleanliness issues you encountered during your stay. Please know that we take cleanliness very seriously, and we are committed to providing a comfortable and hygienic environment for all our guests. We have shared your feedback with our housekeeping team to address the matter and ensure that our standards are met. If you decide to give us another chance, we'd be more than happy to welcome you back and ensure a better experience!Best Regards, Customer Care Team

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nothing really special, nice staff
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 25일
Dear Mark, thank you for choosing to stay with us, and we appreciate your feedback. We're glad to hear that our staff made your stay enjoyable. While we strive to provide exceptional experiences for all our guests, we understand that there may be areas where we can improve. If you have any specific suggestions on how we can make your future stays more special and memorable, please feel free to share them with us. Your input is valuable to us, and we'll use it to enhance our services and amenities. We hope to have the opportunity to welcome you back and exceed your expectations in the future. Thank you again for your visit.Best Regards, Customer Care Team