6/10 - 괜찮아요
Neil
출장 여행
2024년 3월 26일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in excellent condition and the staff were generally professional and helpful. Two things marred my stay:
1. I stayed for 2 nights and when I returned to my room on the second evening, at about 5:30pm, I found it had not been serviced - bed unmade, bathroom as I had left it etc. I reported this to reception and was promised that someone would come in to refresh the room but no-one did.
2. I paid £119.01 for the first night when I booked the room and another £15.00 for breakfast on the first morning (my company paid for the 2nd night and 2nd breakfast). My invoice/receipt says that I paid £102.22 on check-in and another £15.00 for breakfast. The £16.79 difference is not a big deal but awkward when it comes to claiming expenses.
Neil
2024년 3월에 1박 숙박함