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헤리티지 빌리지 리조트 & 스파 고아 여행 후기

5 out of 5
헤리티지 빌리지 리조트 & 스파 고아
Arossim Beach, Cansaulim, Goa

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 161개 이용 후기 중 73개" "
평점 8 - 좋아요. 161개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 161개 이용 후기 중 14개" "
평점 4 - 별로예요. 161개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 161개 이용 후기 중 4개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Jongwoong

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
아이와 함께 즐거운 시간을 보냈습니다. 직원들의 따뜻한 환대는 그 어떤경험보다 훌륭했으나 시설과 방 컨디션이 노후되었습니다. 숙박동안 냉장고가 고장나서 계속 물이 흐르고 시원한 음료를 마실수 없었습니다.
2022년 10월에 3박 숙박함
답변 제공: Guitry Velho 님, 2023년 4월 6일
Dear Jongwoong,Warm greetings from all of us in Goa!Thank you for taking time to rate your experience at our resort. We are happy that you had a great time at the resort and enjoyed the serves and facilities to your satisfaction. Your feedback on refrigerator has been shared with the concerned department for rectification. Looking forward to welcoming you back to the Heritage Village Resort & Spa, Goa.With Warm Regards, Guitry Velho Vice President Heritage Village Resort & Spa, Goa

8/10 - 좋아요

kwangmo 님, 뭄바이

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
해리테지 빌리지
수영장이 있어 좋았고,저녁식사후 공연이 있어 좋음 단,wifi 잘 안되고, 충전용 콘센트가 일부 안됨

10/10 - 훌륭해요

IAN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So close to beaches and such a relaxing environment
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Shivashree

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

Bharatbhai

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Resort had everything needed, short walk to beach, great dining and drink options. We loved the friendly cats. Kind and helpful staff. Great stay all around!
2023년 12월에 3박 숙박함

8/10 - 좋아요

Sofi

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Nathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay - and reasonably priced.
Nice hospitality by the staff - and we appreciated an upgrade to a bigger room + the late-check-out. Breakfast was good and with a wide range of options Don't expect a 5-star hotel experience, but instead a good stay for the price (compared to other 5* properties in the area)
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2023년 9월에 5박 숙박함

8/10 - 좋아요

Sudhir

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Sharon

2023년 9월에 1박 숙박함

8/10 - 좋아요

Kushal 님, Lenexa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff.
답변 제공: Guitry Velho 님, 2023년 9월 14일
Dear Mr. Kushal,Warm greetings from all of us in Goa!Thank you for taking the time to review your stay with us. My team and I are delighted to know that you enjoyed your holiday and found our services and facilities to your satisfaction. We are happy to know that you liked our cleanliness, service and our team. We once again thank you for your patronage and we look forward to your return and hope to be your preferred resort whenever you travel to Goa again.With Warm Regards, Guitry VelhoDirector & Senior Vice President Heritage Village Resort & Spa Goa

10/10 - 훌륭해요

Nitin

2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property and staff way exceed my expectations. I recommend this facility unreservedly to anyone. I took my mom for her 84th birthday. It is safe, the staff are personable courteous and respectful. This is a very family friendly place and the guests too (during the time i was there Mar 23 to Apr 2) were well behaved folks. I wouldn’t consider myself a world traveller, but have travelled some, and stayed in many upscale hotels for work. Not sure if this facility ranks among the luxury hotels, but I would have to say for price the standards and quality are impeccable. The facility is full of amazing landscaping, blooming flowers. A 5 minute walk to the beach which is super clean and quiet.
2023년 3월에 2박 숙박함
답변 제공: Guitry Velho 님, 2023년 4월 6일
Dear KennethWarm greetings from all of us in Goa!Thank you for reviewing Heritage Village Resort & Spa, Goa on Expedia. We are so happy to hear that we exceeded your expectations. Your review makes a difference to us and it helps motivate us even more to do our best. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence. It was a pleasure serving you at Heritage Village Resort & Spa.We hope to have your family back in the near future and take part in more of your life's celebrations and milestones.With Warm Regards,Guitry VelhoVice President Heritage Village Resort & Spa, Goa

10/10 - 훌륭해요

tishone

2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

Erin

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I hate to write a bad review publicly and tried to take my issues up with management multiple times, but I was ignored both in person and over multiple email threads, so here we are. Staying here was a disaster from the moment we checked in. It took the front desk over an hour to find our reservation and upon checking in to our room, we found the beds and floor covered with dirt and dust. My friend killed 3 bugs in the first hour we were there. The hot water in our room didn't work so we were stuck taking cold showers, at a place that charged us over $200 a night. We ate at the hotel restaurant which had flies around the buffet food and looked very unhygienic. Then we were served lattes with expired milk (it looked like chunky yogurt). Not sure what sort of hotel can claim to be 5 stars with this many issues. The hotel is truly in the middle of nowhere so you can't walk to stores, an ATM, etc and they have an arrangement with the local cab drivers where the cabs have to pay the hotel a hefty kickback of what they earn (um....how is this legal?) so it will cost you a minimum of 3500 rupees to leave the property. The cab drivers explained this to us and I felt bad - someone needs to call out management on this terrible arrangement. I tried to take this up with the manager, Ganesh, who assured me we could have a refund if we left. However, he has ignored my emails and not given us a refund for the 3 nights we didn't stay there. Please, please, don't waste your time here.

10/10 - 훌륭해요

Nitin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.

8/10 - 좋아요

Pranati

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 3박 숙박함

8/10 - 좋아요

Andreas

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Taara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very Green and Clean. Entire ambience , experience and holiday was fantastic. All the staff were serving with a smiling face and were always willing to help. Beach is a small walk away and they have tuk tuk service as well. Mama miso serves authentic Pan Asian food and everything was just delicious My holiday was just perfect and I will be back soon.
2022년 7월에 1박 숙박함
답변 제공: Guitry Velho 님, 2023년 4월 6일
Dear Mr. Taara,Warm greetings from all of us in Goa!Thank you for your kind review. My team and I are delighted to know that you had a fantastic holiday at our resort and enjoyed the services and facilities to your satisfaction.Helping our guests is what we love best. We thank you for your compliments on your our team and on our Mama Miso restaurant.We thank you for your recommendation and we look forward to your return on your next holiday to Goa.With Warm Regards,Guitry VelhoVice President Heritage Village Resort & Spa, Goa

8/10 - 좋아요

Amartya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is very well laid out and family friendly. The staff around the property are incredibly attentive to the needs and requests of guests. The place is quiet but easily accessible. The pool is great with the cordoned off shallow pool especially attractive for little kids and the sanity of their parents. The staff at the check in, while helpful, could be slightly more efficient. All in all, we would visit the resort again. It was a lovely stay.
2022년 6월에 3박 숙박함
답변 제공: Guitry Velho 님, 2023년 2월 8일
Dear Mr. Amartya,Warm greetings from all of us in Goa!Thank you for your kind review. My team and I glad to know that you had a pleasant stay with us and enjoyed the services and facilities to your expectation.Thank you for your kind words about our team. Your positive compliments will go a long way in motivating all of us at the resort to continue in our endeavour to create memorable holiday experiences for all our guests.Thank you once again and we look forward to welcoming you back to Goa and to the Heritage Village Resorts & Spa.With Warm Regards,

10/10 - 훌륭해요

Randeep

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was me and my wife's first trip to Goa and we couldn't have asked for anything better. We stayed 6 nights and the entire experience from check-in to check-out was excellent. We had the garden facing Club room which was a great decision. The balcony opens out to a lovely quiet lawn with deck chairs and coffee tables. Highly recommend it. The food was outstanding and there are plenty of options. The restaurant staff is polite, courteous and very accommodating. The pools, one for adults and a smaller kiddie pool are very clean and well stocked with floats for non-swimmers and kids. They also have a nice activity room that we thoroughly enjoyed - especially carrom and table tennis. The beach is just a couple of minutes walk from the resort. Lovely relaxing massages are a must at the Ayura Health Centre which you have to pay for, but is very cheap compared to home. I apologize i do not have the names but would like to thank the very friendly and professional therapists there. Another positive - only 20 minutes from the airport :) Special thanks to Anne for her impeccable hospitality.
2022년 3월에 6박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 3박 숙박함

10/10 - 훌륭해요

Jones

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 2박 숙박함
답변 제공: Guitry Velho 님, 2022년 2월 25일
Dear Mr. Jones, Warm greetings from all of us in Goa! Thank you for taking the time to review your stay with us. My team and I are delighted to know that you enjoyed your holiday with us and found our services and facilities to your satisfaction. We are happy to know that you liked our cleanliness and service. We once again thank you for your patronage and we look forward to your return and hope to be your preferred resort whenever you travel to Goa again. With Warm Regards, Guitry Velho Vice President Heritage Village Resort & Spa Goa

10/10 - 훌륭해요

priya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb resort
Amazing stay all around. Great rooms, great service, friendly staff, awesome buffet. Extra was the new year's eve gala event which was a fitting conclusion to our stay.
2021년 12월에 5박 숙박함
답변 제공: Guitry Velho 님, 2022년 3월 2일
Dear Ms. Priya, Warm greetings from all of us in Goa! Thank you for 10 out of 10 rating. My team and I are delighted to know that you had an amazing stay at the resort and found accommodation, cuisine, services and facilities to your satisfaction. We are happy that you found our staff friendly. We look forward to your return and hope to be your preferred resort whenever you travel to Goa again. With Warm Regards, Guitry Velho Vice President The Heritage Village Resort & Spa, Goa

10/10 - 훌륭해요

Harshal

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GORGEOUS PROPERTY | AMAZING HOSPITALITY | COMFORT | PET FRIENDLY | AROSSIM BEACH 200 METERS WALKABLE | CLEANEST NICEST AND SAFEST BEACH IN ENTIRE GOA | CLUB ROOM | BALCONY | SWIMMING POOL | Some of the many things I loved about this place - Great rooms, pet-friendly property, near the beach, recently renovated, amenities, and above all - the whole experience right from pre-checkin to post check out. Thank you Mr. Guitry Velho and team for being excellent hosts. I blindly recommend this property for everyone traveling to Goa.
2021년 9월에 3박 숙박함
답변 제공: Guitry Velho 님, 2021년 10월 5일
Dear Mr. Harshal, Warm greetings from all of us in Goa!! Thank you for the five star rating and for the trust in our resort and also for recommending our hotel to other travellers. We are pleased that you enjoyed so much of our establishment, and we would be honoured to have you return to our resort in the future. With Warm Regards, Guitry Velho Vice President Heritage Village Resort & Spa Goa

10/10 - 훌륭해요

Jonathan D

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it was a great week!
we had a wonderful week at the Heritage Village in the first half of August. It was great that the pool was open, especially since the sea was pretty much off limits to us. Staff at the hotel are totally amazing
2021년 8월에 7박 숙박함
답변 제공: Guitry Velho 님, 2021년 8월 27일
Dear Mr. Jonathan, Warm greetings from all of us in Goa!! It was a pleasure to have you stay with us at the resort on your recent vacation to Goa and we thank you for sharing your holiday experience on Expedia. My team and I are delighted to have had you for a week stay at our resort. We are all very happy that you enjoyed your stay with us and found our services and facilities to your satisfaction. Do refer us to your friends and family for their next destination. We will ensure they all enjoy the same quality of service as you have. We look forward to your return and hope to be your preferred resort whenever you travel to Goa again. With Warm Regards, Guitry Velho Vice President Heritage Village Resort & Spa Goa

8/10 - 좋아요

Poongkothai

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 2박 숙박함

8/10 - 좋아요

Raphael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 6박 숙박함

10/10 - 훌륭해요

Nirupama

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay, will come back again..
Very peaceful stay. The staff is very courteous and helpful. A special shout-out to Ganesh and Salome who were very very helpful and made us feel welcome. The beach is just 200 m from the property, The tranquil beach is clean with no crowd.
2021년 1월에 4박 숙박함

10/10 - 훌륭해요

Prami

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best break after covid. We had an excellent holiday, value for money. Starting from airport transfer, check in and all amenities in the resort is well taken care of. Be practical and honest. We were always within the property and never had any issue with food which is cooked fresh and safe. Managers try their best to acommodate all our requests. I heard they are going to celebrate silver jubilee soon, still its looking fresh and colorful Small issues, but they manage and resolve soon. Special thanks to prabhu who was running the show.
2021년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 4박 숙박함

10/10 - 훌륭해요

Bagri 님, goa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a pleasure to come back to Heritage Village Club. The standard has been maintained and improved. The staff are always smiling and helpful. The rooms are comfortable. Drinking water fountains are on every floor. One should visit this resort and you will go back again and again. Special thanks and kudos to Gangesh at Front Manager
2020년 11월에 1박 숙박함

10/10 - 훌륭해요

Jonathan D

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
a very nice hotel close to Arossim Beach
this is not a five-star hotel, but it is very good and reasonably priced...located near a very good beach. Food was fairly mediocre. Omlets at breakfast were good. We were happy we hadn't bought a full food plan since we enjoyed different restaurants in the evenings. We were also happy we did not get a pool view room. They have evening music programs that would have been annoying for us.
2020년 11월에 10박 숙박함

10/10 - 훌륭해요

Deepak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience, very professional front staff and clean room. Beach nearby. Love to visit again.
2020년 11월에 3박 숙박함

10/10 - 훌륭해요

Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Endroit idéal pour"récupérer"
Séjour de 6 nuits après la visite du Karnataka.Hôtel "club"ce que nous ne savions pas. Les animations du soir peuvent perturber des personnes qui recherchent le calme (mais pas de problème après 10h30). Belle piscine, chambre très confortable et spacieuse ( nous donnions côté piscine). Excellente restauration et personnel attentif. la plage est à 300M et elle est très propre (depuis Novembre des poubelles ont été installées tous les 100m, il reste malgré tout beaucoup à faire pour changer les habitudes...) Nombreuses sorties proposées.
2020년 2월에 6박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All inclusive isn’t all inclusive.
This is my second trip back to this hotel because it was so lovely, last year with a friend and this year with my family. Both times I selected the all inclusive package. Unfortunately, the hotel has redefined the meaning of “all inclusive.” The hotels.com app gives several meal options, the highest option being the all inclusive. Last year, all inclusive meant: free airport transportation, free WiFi, free drinks (alcohol and regular beverages), all meals, and snacks - the true meaning of “all inclusive.” This year all inclusive has been stripped and reduced to: breakfast, lunch and dinner. Also in the app, it states that you will be receiving the all inclusive, but after the payment was made, the confirmation number came with the words “full board” rather than “all inclusive.” I am not a fan of the bait and switch/false advertising. If the hotel wants to save money by not offering free alcohol, fine, but how much is it really costing them to let people have a freaking Pepsi with their meal on an “all inclusive” package? The free WiFi was so slow I could hardly send a txt message and ended up having to pay for WiFi anyway. This experience was very off putting. Don’t call something all inclusive when it clearly is not, you stingy cheap buggers. When I click on and pay for all inclusive, it should be all inclusive. After saying that, the property is beautiful, activities throughout the day, live music in the evenings, courteous staff, great food, and a beautiful beach.
2020년 2월에 3박 숙박함

10/10 - 훌륭해요

Jamilhoussen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tres bon acceuil. Service impeccable. Très bonne nourriture. Juste à preciser ayant reserver ts les repas. On a été surpris les boissons n'étaient pas comprises et un petit gouter non inclus. Dommage
2020년 2월에 4박 숙박함

10/10 - 훌륭해요

Agnelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Heritage a real good Experience
Hotel was very convienently located for me, room and service was more than expected. Cleanliness and set up was great. Had good time and room service
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

Deepak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience and peaceful stay!!
Great experience! Good food, nice customer service and peaceful atmosphere! Front desk staff was very helpful. They provided good service, information and helped me plan activities and provided discounts and accommodated extended check out! I will prefer this more than staying at Taj in north goa!
2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
Overall clean and the staff are very friendly to help
2019년 8월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Det er som at komme i paradis! Resortet er renoveret siden sidste år og rigtig godt.
2019년 3월에 19박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 5박 숙박함
답변 제공: Guitry Velho 님, 2019년 6월 25일
Dear guest, Thank you for your review on Expedia. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Resort & Spa, Goa

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Slightly older property needing a little touch of TLC, but very acceptable nevertheless. Breakfast was somewhat "standard" but still acceptable. The pool was good, wifi a little slow but also acceptable. The location was the best thing about it, a short stroll (400 yards) to a beach of surpassing beauty. And very few people on it. This alone was worth the trip.
2019년 3월에 2박 숙박함
답변 제공: Guitry Velho 님, 2019년 6월 25일
Dear guest, Warm greetings from all of us in Goa!! It was a pleasure to have you stay with us at The Heritage Village Resort & Spa during your recent vacation to Goa and we thank you for sharing your experience on Social media. My team and I are delighted to know that you had an enjoyable vacation with us and found our services and facilities to your satisfaction. We thank you for your recommendation and we all look forward to welcoming you back to Goa and to The Heritage Village Resort & Spa. With Warm Regards, Guitry Velho Assistant Vice President & General Manager The Heritage Village Resort & Spa, Goa

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Området runt poolen och trädgården var bra. Negativt med ett boende som inriktas på all inclusive.
2019년 1월에 14박 숙박함

8/10 - 좋아요

Anne-Sophie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charter hotell med många aktiviteter
Högljudd musik på kvällarna för hotellgästerna störde lugnet. Annars ett bra hotell med läge 5 minuter från lång och fin strand. Dock inga stolar eller parasoller men en lite enkel restaurang fanns där. Ett charter hotell (Tui) med internationella gäster i 60-70 årsåldern som gillade kvälls underhållning och andra aktiviteter. Ett bra spa med trevlig personal. Personligen hade jag hellre haft ett lugnare hotell med mer a la carte än bufféerna som serverades 3 ggr per dag. Mycket service inriktad och trevlig personal.
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful. Relaxing.
Beautiful maintained Portuguese style villas, freshly painted, beautiful landscaping surrounding the property. Very comfortable and beautifully updated rooms, only downside was ac unit was extremely loud. This resort doesn’t have its own private beach access, and requires a short walk down a quiet quaint dead end road that leads to the beach. Hardly anyone was on the beach and it was just lovely. Great waves, great sand, and great water temp. There is a small food shack that has umbrellas and sun loungers, just buy something and you can stay there all day. The resort occupants were mostly retired age, and seemed to hail from Great Britain, Russia, and Germany. They were all very nice and mostly sat at the pool all day. Evenings always had some type of entertainment show which was nice. The surrounding area is quaint and quiet, not much to do outside the resort...although I was on the beach all day every day ha! Only about 20 minutes from the airport as well, so that was handy. Our flight out wasn’t until 5, so we asked them for a late check out, and they let us keep the room until we left for the airport. The staff was so kind and accommodating. Over all, this was a great stay and I would definitely come back with my family.
2019년 1월에 3박 숙박함
답변 제공: Guitry Velho 님, 2019년 6월 25일
Dear Mr. Nathan, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay. We are thrilled to hear that your experience matched your expectations. We're happy that you're happy, and we're looking forward to your next visit along with family. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Resort & Spa, Goa

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 16박 숙박함
답변 제공: Guitry Velho 님, 2019년 1월 28일
Dear guest, Warm greetings from the Heritage Village Resort & Spa, Goa! We thank you for choosing to stay with us during your recent vacation to Goa. We have noted your ratings on Hotels.com and we request you to write into us with more details on your experience at the hotel, it will certainly help us to address the issues better. You may e-mail into me at guitry@select hotels.in We thank you for your feedback and we look forward to welcome you back to the Heritage Village Resort & Spa on your next vacation to Goa. We look forward to your return and I would assure you that, my team and I would leave no stone unturned to ensure that you have a wonderful holiday with us. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Resort & Spa, Goa