게시일: 2017. 1. 10. , Expedia
We had a very disappointing experience right from day one.
- We had a booking for 2 superior rooms. When we arrived we were told that we will be given 2 rooms on separate floors. After a long discussion of how this is unfair to us, they agreed to giving us 1 room and 1 cottage next to each other. the cottage SMELLED LIKE A ROTTEN CARCASS. I am assuming the room is built on top of the septic/sewage tank of the hotel. They used room freshener to make it better but it just solved the problem temporarily.
- On the second day, we left the keys with the hotel so then can clean the room. When we arrived in the evening, we saw that the back door was left open and when we informed them about it all they had to say was a miser "Sorry".
- A staff member was cleaning our room and was extremely careless while moving stuff around. He hurt one of my friends toes with a chair while trying to move the chair for cleaning. Worse, he kept arguing on how my friend should complain about it since he was not bleeding.
- The breakfast for its price is extremely poor.
Overall, highly overpriced hotel