Dear Mr. Jeong, Thank you for the brilliant endorsement of your stay with us and I am elated to receive your glowing review of our hotel’s facilities and service. We now look forward to welcoming you back for another perfect stay. Kind regards,

Dear Guest,Thank-you for taking the time to leave us this lovely review. We are delighted to know that you had a memorable time.We hope to welcome you back soon again.Warm Regards,Satish KumarGeneral Manager

Dear Ian,Thank-you for taking the time to leave us this lovely review. We are delighted to know that you had a memorable time.We hope to welcome you back soon again.Warm Regards,Satish KumarGeneral Manager

Dear Anshika,Thank you for choosing to stay with us at The St. Regis Goa Resort. We hope to welcome you back soon for another memorable experience.Warm Regards,Satish KumarGeneral Manager

Dear Avinash,Thank-you for taking the time to leave us this review. It seems that your entire stay experience was not as per the expectations and we apologize for that. Yes, the resort was under months-long renovation, with a view to enhance guest experience in the long term. It hasn’t been easy for the teams too, as they have continued to brave the odds while they take care of guests. We are happy to let you know that the renovations are now complete and we have a gorgeous new pool, guestrooms, refurbished event spaces and 2 new restaurants. We were sorry to learn about the experience with transport, and as you rightly mentioned, this is part of our third-party services, We have noted your points regarding the Spa experience, though, and have addressed this directly with the teams. We would like to welcome you back for a much more elevated experience the next time. With our new spaces and engaged teams, we hope we will be able to offer an authentic St. Regis experience. Warm Regards,Satish KumarGeneral Manager

Dear Tejal,Thank-you for taking the time to leave us this review. We are delighted to share with you that our renovations are now concluding and we are unveiling two brand new outlets for you to try on your next visit. Miri is our All Day Dining and Oliveto, opening in mid-January will serve the most delicious Italian cuisine. Look forward to welcoming you back. Warm Regards,Satish KumarGeneral Manager

Dear Kiran,Thank-you for the note about our teams….they have enjoyed taking care of you. We are happy to note you enjoyed our breakfast spread. We do hope to welcome you back for a much more enhanced stay experience in the near future. Our new All day dining restaurant Miri is ready to open soon with buffet lunch and dinner, along with outstanding Sunday Brunches. Warm Regards,Satish KumarGeneral Manager

Dear Swatee,Thank you for taking the time to leave us this lovely review. We are so glad that you enjoyed your time with us and our hosts were able to enhance your holiday experience with their warm service. Our butler service is one that we, as a St. Regis brand take pride in. It is intuitive and attentive and is always appreciated by guests. We can’t wait to welcome you back and hope you are Goa bound soon againWarm Regards,Satish KumarGeneral Manager

Dear Rajesh, We greatly appreciate your positive rating and are delighted to know that you had an enjoyable stay with us. We now look forward to welcoming you back. With kind regards,Satish Kumar

Dear Guest,Thank you for taking the time to review our resort and we are glad to hear you had a wonderful stay experience. We look forward to the opportunity of welcoming you back to The St. Regis Goa Resort.Best regards,Satish KumarGeneral Manager

Dear Breena,Thank you for this glowing review.We are so glad that you enjoyed your time with us and decided to have a family vacation here in pristine South Goa.We can’t wait to welcome you back and hope you will visit us soon again. Warm Regards,Satish KumarGeneral Manager

Dear Sandipan,Thank you for taking the time to review our resort and giving us a perfect 10/10 rating. We look forward to the opportunity of welcoming you back to The St. Regis Goa Resort.Warm Regards,Satish KumarGeneral Manager

Dear Roger,Thank you for leaving us this helpful review. Our resort is going through a phased renovation shortly with an aim to enhance the guest experience. We are grateful for the three decades of legacy and heritage that our hotel comes with, but we also understand that there is a need for a few retouches in order for it to reflect the essence of our brand. As an esteemed St. Regis guest, you have every right to expect it. Looking forward to welcoming you back soon again for a much more revitalized look and feel towards the end of this year. Warm Regards, Satish Kumar General Manager

Dear Guest,Thank you for taking the time to review our resort. We look forward to the opportunity of welcoming you back to The St. Regis Goa Resort.Best regards,Satish KumarGeneral Manager

Dear Guest, Thank you for your excellent review of The St. Regis Goa Resort and we are delighted to know that you had a comfortable and enjoyable stay with us. Thank you once again and we now look forward to welcoming you back.Kind regards, Satish Kumar General Manager

Dear Mr. Anubhav,Thank you for choosing to stay with us at The St. Regis Goa Resort.My team and I are delighted with the exquisite review that you have taken the time to write. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We are glad to hear that you and your family enjoyed the activities and experiences of our St. Regis Family Traditions which are tailored to younger guests and their families.We are proud of having guests such as yourself who are ambassadors of the resort and shower us with so much appreciation.We would be pleased to serve you again should you visit Goa again.Sincerely, Satish Kumar General Manager

Dear Mr. Philip M, Thank you for choosing to stay with us at The St. Regis Goa Resort.My team and I are delighted with the exquisite review that you have taken the time to write. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Our hosts are definitely our biggest assets, and I am delighted to see your appreciation for them. It is always a source of encouragement for the team when a guest recognizes them and their efforts. I am glad that you got to experience so many aspects of the resorts and got to experience our signature rituals firsthand.We are proud of having guests such as yourself who are ambassadors of the resort and shower us with so much appreciation.It would be our pleasure to serve you again should you visit Goa again.Sincerely, Satish KumarGeneral Manager

Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.We apologize for the inconvenience caused to you during your stay and we have shared the feedback with our leadership team.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Guest,Thank you for taking the time to review our resort.We look forward to the opportunity of welcoming you back to The St. Regis Goa Resort.Best regards,Satish KumarGeneral Manager

Dear Mr. Ajay, Thank you for taking the time to review our resort. We look forward to the opportunity of welcoming you back to The St. Regis Goa Resort.Sincerely, Satish Kumar General Manager

Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Mr. Binu, Thank you for your excellent review of The St. Regis Goa Resort and we are delighted to know that you had a comfortable and enjoyable stay with us. Thank you once again and we now look forward to welcoming you back.Kind regards, Satish Kumar General Manager

Dear Swati, Thank you for the top score review! It brings us so much joy to know that you had an enjoyable stay and that our services and facilities met your expectations. Thank you once again and we cannot wait to welcome you back. Kind regards, Satish Kumar General Manager

Dear Dev, Thank you so much for your perfect score review! It is an absolute pleasure to see what a great experience you had with us and we cannot wait to welcome you back. Kind regards, Satish Kumar General Manager

Dear Radha, Thank you so much for your perfect score review! It is an absolute pleasure to see what a great experience you had with us and we cannot wait to welcome you back. Kind regards, Satish Kumar General Manager

Dear Riyaz, Thank you for taking the time to review The Leela Goa and for your lavish praises. We are delighted to read that your experience at our resort was an extraordinary one and that our services and facilities exceeded your expectations. We are truly appreciative of your showers of praise which will be shared with our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best. Thank you and we look forward to welcoming you back for many more wonderful stays. Kind regards, Satish Kumar General Manager

Dear Anushree, Thank you for your positive rating of The Leela Goa and we are happy to know that you had a comfortable stay with us. We now look forward to welcoming you back. Kind regards, Satish Kumar General Manager

Dear Vinit, Thank you for the brilliant endorsement of your stay with us and I am elated to receive your glowing review of our hotel’s facilities and service. We now look forward to welcoming you back for another perfect stay. Kind regards, Satish Kumar General Manager

Dear Mr. Ruturaj, Thank you for your positive review of The Leela Goa and we are delighted to know that you had a comfortable and enjoyable stay with us. We now look forward to welcoming you back. With kind regards, Satish Kumar General Manager

Dear Mr. Sambhu, Thank you for taking the time to share your feedback and for having stayed at The Leela Goa. I am certainly disappointed to read that your experience at our resort did not meet your expectations. Your comments have already been taken up with my team for necessary corrective measures and will also be addressed in our staff training sessions. With regard to the upgrade, please allow us to explain that the eligible room category for upgrade as per Expedia entitlement was not available. The Club is not part of the upgrade program and hence we offered you this category at a nominal surcharge. Thank you once again for your understanding and we do hope that you will give us another opportunity to provide you with a more positive impression. Yours sincerely, Satish Kumar General Manager

Dear Mr. Sambhu, Thank you for taking the time to share your feedback and for having stayed at The Leela Goa. I am certainly disappointed to read that your experience at our resort did not meet your expectations. Your comments have already been taken up with my team for necessary corrective measures and will also be addressed in our staff training sessions. With regard to the upgrade, please allow us to explain that the eligible room category for upgrade as per Expedia entitlement was not available. The Club is not part of the upgrade program and hence we offered you this category at a nominal surcharge. Thank you once again for your understanding and we do hope that you will give us another opportunity to provide you with a more positive impression. Yours sincerely, Satish Kumar General Manager

Dear Guest, We are happy to know that you overall had a comfortable stay with us. Thank you for taking the time to review our hotel and we look forward to the opportunity of welcoming you back to The Leela Goa. Kind regards,

Dear Mr. Saurabh, Thank you for your positive review of The Leela Goa and we are delighted to know that you had a comfortable and enjoyable stay with us. We now look forward to welcoming you back. Kind regards,

Dear Vinita, Thank you so much for your lovely words! It is a delight to hear about your amazing time with us and thank you for your review. We now look forward to welcoming you back. Kind regards,

Dear Vijay, We greatly appreciate your positive rating and are delighted to know that you had an enjoyable stay with us. We now look forward to welcoming you back. With kind regards,

Dear Guest, Thank you for your positive review of The Leela Goa and we are delighted to know that you had a comfortable and enjoyable stay with us. We now look forward to welcoming you back. With kind regards,

Dear Mr. Kumar, Thank you for choosing to stay at The Leela Goa and for taking the time to review our resort. We are pleased to know that you overall had a comfortable stay and that the team, especially Vimal, was able to provide you with an exemplary service. Your feedback has been a very good learning for us and your constructive suggestions have been noted. Thank you once again for your valuable feedback and we look forward to the opportunity of welcoming you back. Kind regards,

Dear Guest, Thank you for choosing to stay at The Leela Goa and we are delighted to know that you had a memorable stay with us. We are very happy that our services and facilities were to your satisfaction and look forward to the opportunity of welcoming you back to The Leela Goa. Kind regards,

Dear Mr. Sanjay, We are very happy to know that you had a pleasant and enjoyable stay with us. Thank you for taking the time to review our hotel and we look forward to the opportunity of welcoming you back to The Leela Goa. Kind regards,

Dear Mr. Vijay, Thank you for choosing to stay at The Leela Goa and we are delighted to know that all our services and facilities were to your satisfaction. We now look forward to the opportunity of welcoming you back to our resort. Kind regards, Shridhar Nair

Dear Guest, Thank you for reviewing The Leela Goa. We are delighted to know that you had a comfortable stay with us and that our services and facilities were to your satisfaction. We now look forward to welcoming you back. Kind regards,