On arrival I was dismayed that the hotel was a far cry from the smart hotel in the pictures. The foyer/reception was drab & unattractive as were the rooms with peeling paintwork, dreary colour schemes, old furniture. It definitely did not feel four star.
That said, the rooms were clean, serviced daily, there was tea & coffee making facilities in the room with adequate supplies, complimentary bottles of water supplied daily. The bathrooms were modern and clean, with powerful showers and abundant hot water.
The breakfast previously had bad reviews consistently so was not expecting much from it. Pleasant surprise, it was amazing. Predominantly catering for Indians with tasty north & south Indian options varied from day to day. Options to cater for western tastes too.
We ate at the Coastal Curry restaurant in the hotel almost every night and were not disappointed even once . The food was very reasonably priced, had a vast menu, and was very tasty. A big thumbs up to the chef Aditya Mitra.
The things that let this hotel down -
1. Location - not near a good beach. Miramar beach is a less frequented beach. Hotel is 15-20 min walk to Panjim town.
2. Drab reception & foyer - This could easily be smartened up with good lighting and smart furniture.
3. Smarten up the breakfast area & restaurants with fresh modern colours and get rid of the browns and ochres- create some ambience.Same for the rooms.
Our special thanks to Subhomai in the restaurant, Amir & Subrata who cleaned our rooms.