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얼스 코트 모터 인 여행 후기

3.5 out of 5
얼스 코트 모터 인
131-133 Nerang Street, Southport, QLD

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 643개 이용 후기 중 280개" "
평점 8 - 좋아요. 643개 이용 후기 중 260개" "
평점 6 - 괜찮아요. 643개 이용 후기 중 67개" "
평점 4 - 별로예요. 643개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 643개 이용 후기 중 10개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
No locking device
There is no locking device in the window.. it was a little bit scary.
2019년 1월에 2박 숙박함
답변 제공: Kind Regards Jamie & Ash 님, 2019년 1월 19일
Thank you for choosing Earls Motel & Apartments, our team would like to thank you for taking the time to leave a review on Expedia, we would love to have stay back with us in the future.

10/10 - 훌륭해요

Yuk Nam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
lovely stay in this motel and will recommend to everyone.
2024년 3월에 3박 숙박함
답변 제공: Kind Regards Jamie 님, 2024년 3월 26일
Hey Yuk, Thank you for your kind words and fantastic score, we look forward to your next visit. Please let me know if you need any information sent to you about the motel and the area.

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Simple, clean and affordable.
2024년 2월에 1박 숙박함
답변 제공: Jamie 님, 2024년 2월 4일
Hey Ian, Thank you for your kind words, our team and I really appreciate your feedback. Look forward to having you back with us in the future.

10/10 - 훌륭해요

Chevagh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic little getaway we had here
2024년 1월에 2박 숙박함
답변 제공: Jamie 님, 2024년 1월 30일
Hey Chevagh, Thank you for giving us a great score of 5/5. Our team and I do our best to deliver a great service for our guests.

6/10 - 괜찮아요

Fabiene

좋아요: 직원 및 서비스
We had three of us to stay, two single beds with no blankets only a sheet and a double sofa bed with no pillows to use Blankets that were in the room were smelly Corridor smelt like cigarette smoke
2024년 1월에 1박 숙박함
답변 제공: Stevo 님, 2024년 1월 18일
Hi Fabiene,Thank you for reviewing your recent stay with us. Due to the warm weather we keep our blankets stored in the cupboard. We sincerely apologize for the cigarette smoke smell in the corridor, this is something we will address immediately. We hope to welcome you back in the future.Kind Regards,Stevo.Earls Court Motel & Apartments

2/10 - 너무 별로예요

Yvonne

2024년 1월에 2박 숙박함
답변 제공: Stevo 님, 2024년 1월 17일
Hi Yvonne.Thank you for taking the time to share your experience with us. We're sorry to hear that your stay fell short of expectations, and we would like to sincerely apologize for any inconvenience you may have encountered.To better understand your concerns and address them promptly, we kindly ask you to reach out to our team. Your feedback is invaluable, and we are committed to making things right for you. Please contact us directly.Your satisfaction is our top priority, and we appreciate your assistance in helping us improve. We look forward to the opportunity to make amends and provide you with the exceptional experience we strive to deliver.Thank you for choosing Earls Court Motel & Apartments.Warm regards,Stevo

8/10 - 좋아요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Jamie 님, 2024년 1월 14일
Hey Leslie,Thank you for choosing Earls Court Motel & Apartments and for a great rating. We wish you and your family a great New Year.

6/10 - 괜찮아요

James

연인과의 여행
좋아요: 직원 및 서비스
OK for the price
2024년 1월에 3박 숙박함
답변 제공: Jamie 님, 2024년 1월 14일
Hey James, Our team and I appreciate you taking the time out to leave us a review and we look forward to seeing you again.

8/10 - 좋아요

kostas

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Stevo 님, 2024년 1월 9일
Good afternoon,Thank you for taking the time to review your recent stay with us. We hope to welcome you back in the near future.Kind Regards,The Earls Court Motel & Apartments Team

4/10 - 별로예요

Hamish

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was clean. Very noisy property every sound echos across the internal courtyard....babies crying, schoolies drinking. Shower was hopeless, I have more water pressure in my drink bottle.
2023년 11월에 2박 숙박함
답변 제공: Stevo 님, 2023년 11월 19일
Hi Hamish,Thank you so much for taking the time to review your stay with us. We are pleased to see you are happy with the cleanliness of our motel, our housekeeping team do an amazing job. We do apologise for the noise you endured during your stay our after hours manager did attend to both of these issues and reported the noise stopped pretty quick. Our focus at Earls Court is the comfort of all our guests. We are currently in the planning process of upgrading our motel rooms soon after completion of our apartment block (almost complete). We do hope that you will return in the near future.Kind Regards,Earls Court Motel & Apartments Team

6/10 - 괜찮아요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Undercover parking good
2023년 11월에 2박 숙박함
답변 제공: Stevo 님, 2023년 11월 19일
Good afternoon Peter,Thank you so much for taking the time to review your most recent stay. We are happy to see that you took advantage of our free undercover parking during your stay. We hope to see you again in the near future.Kind Regards,Earls Court Motel & Apartments Team.

4/10 - 별로예요

Lesley

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It might close to everything but had no cleaning in the four days. No I wouldn’t stay there again. Staff at front desk very friendly.
2023년 10월에 4박 숙박함
답변 제공: Stevo 님, 2023년 10월 29일
Good evening Lesley,Thank you for taking the time to provide us with feedback about your stay. I am very pleased to see that our staff are providing the best customer service. I am very sorry that you are disappointed about the room cleaning schedule. We do offer a weekly service to our guests staying longer then 7 days. We also happily provide any fresh linen and amenities as requested. If you would like to chat with us further regarding your recent stay, please contact us directly.Kind Regards,The Earls Court Motel & Apartments team,

6/10 - 괜찮아요

Simon

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Stevo 님, 2023년 10월 28일
Good afternoon Simon,Thank you for taking the time to review your recent stay. If there is any feedback you can provide us about your stay please contact us directly here at Earls Court our focus is to provide the best guest experience possible. We hope to welcome you back in the future.Kind Regards,The Earls Court Motel & Apartments Team

10/10 - 훌륭해요

Shani

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed a week at the Earls Court Motor Inn and the room had all the essentials needed (I was out most days so I wasn’t needing anything too flash, a bed and bathroom was all I needed lol) The staff are very friendly and helpful. Underground parking was great and away from the public. The location of the Motel was great too and close to all the shops and restaurants.
답변 제공: Stevo 님, 2023년 10월 26일
Good morning Shani,Thank you for the 5 star rating. We are pleased to see that the room you booked met your needs and the staff have looked after you. We hope to see you again in the near future.Kind Regards,Earls Court Motel & Apartments team.

8/10 - 좋아요

Andrew

Staff were helpful when I needed some documentation printed on their office printer, was generous of them. Nice people, nice place.
2023년 10월에 5박 숙박함
답변 제공: Qualen 님, 2023년 10월 20일
Hey Andrew, Thank you for taking the time to leave us a great review, we are happy that you enjoyed your stay and we look forward to your next visit here at Earls Court Motel & Apartments. Kind Regards

6/10 - 괜찮아요

Kirtsey

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 6박 숙박함
답변 제공: Stevo 님, 2023년 11월 2일
Good afternoon Kirtsey,Thank you for taking the time to review your recent stay with us here at Earls Court Motel & Apartments. We hope to see you again in the near future.Kind Regards,Earls Court Motel & Apartments team.

8/10 - 좋아요

Helen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place to stay but nothing really nearby. Tram right out front but reluctant to use at night.
답변 제공: Jamie 님, 2023년 9월 24일
Hey Helen, Thank you for choosing Earls Court Motel & Apartments and leaving us a great review. G link has been fantastic here on the GC for getting around. We look forward to your next trip.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was renovations going on but I didn’t find that a problem. Will look good when complete soon. Cleanliness & friendly staff made up for any minor inconveniences.
2023년 8월에 4박 숙박함
답변 제공: Jamie 님, 2023년 8월 22일
Hey Janet, Thank you for your kind words, our staff and I always like to get great feedback and 5/5. Our new apartments will be up and running soon. Kind Regards Jamie

4/10 - 별로예요

Pradeep

2023년 8월에 1박 숙박함
답변 제공: Jamie 님, 2023년 9월 3일
Hey Pradeep, Thank you for taking the time out to rate your stay, hope to see you again soon. Kind Regards Jamie

10/10 - 훌륭해요

Brett

2023년 7월에 1박 숙박함
답변 제공: Jamie 님, 2023년 8월 2일
Hey Brett, Thank you for giving us 10/10, our team and i are really grateful.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 5박 숙박함
답변 제공: Jamie 님, 2023년 7월 28일
Hey Kevin, Thank you for taking the time out to leave us a great review, thank you for choosing Earls Court Motel & Apartments.

8/10 - 좋아요

Carolina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
might not be the most fancy motel, but the room was clean ,staff very friendly and undercover parking.. short walk to tram station and a fantastic IGA..
2023년 7월에 4박 숙박함
답변 제공: Jamie 님, 2023년 7월 20일
Hey Carolina, Thank you for your great feedback, we are very lucky to be so close to everything. Look forward to seeing you again soon.Kind Regards Jamie

10/10 - 훌륭해요

DAVID

2023년 7월에 3박 숙박함
답변 제공: Jamie 님, 2023년 8월 2일
Hey David, thank you for giving us 5/5 rating. We look forward to your next trip here.

2/10 - 너무 별로예요

Kevin

별로예요: 숙박 시설 상태 및 시설
No facilities for elderly and disabled patrons. Getting luggage moved up stairs whilst balancing on a walking stick is not easy or safe. The room door had a bad lock, and no secondary lock to make you feel secure. The shower soap dish had fallen off. There was a wall light above the bed which flickered all night, even though the power was switched off! The TV needed to work better, with no HD channels available but many, many incomprehensible ethnic radio channels. This place was not worth the tariff.
2023년 6월에 1박 숙박함
답변 제공: Jamie 님, 2023년 6월 23일
Dear Kevin, Sorry to hear you had some issues with your room, i have been and checked your room you stayed in and have fixed the following soap dish and light. All the tv's we have our digital and plan to renovate and upgrade all the motel rooms soon. At the moment we our half way through our newly renovated apartments. Thank you for taking the time out to leave us feedback. If you would like to discuss further please contact me.

6/10 - 괜찮아요

Dionicio

좋아요: 청결 상태
2023년 6월에 7박 숙박함
답변 제공: Jamie 님, 2023년 6월 23일
Hey Dionicio, Thank you for taking the time out to leave us a great review, we look forward to our next visit here at Earls Court Motel & Apartments.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Basic Accommodation near Doctors and Tram Station
Basic accommodation, needs renovation/updating, but close to doctors, tram station, cinema and small shopping village. No lift from underground carpark to the 2 levels of rooms above. Internal corridor is echoey and noisy if people are talking. Bathroom is very small. Check-in was easy and pleasant.
2023년 6월에 1박 숙박함
답변 제공: Jamie 님, 2023년 6월 10일
Hey,Thank you for your feedback we appreciate your time to to this. In our back building we have started to renovate our 1 bedroom Executive rooms. Our plan is to bring this next to our motel side. Kind Regards Jamie

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cost
2023년 5월에 2박 숙박함
답변 제공: Jamie 님, 2023년 5월 24일
Hey Robert, Thank you for your 5/5 review our team and I really appreciate you taking the time out to leave us a great rating.

8/10 - 좋아요

Jatinder

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet place to stay away from rush.
2023년 4월에 1박 숙박함
답변 제공: Kind Regards Jamie 님, 2023년 4월 27일
Hey Jatinder, Thank you for leaving us great feedback we look forward to your next visit here at Earls Court Motel & Apartments.

10/10 - 훌륭해요

Wendy

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely one bed apartment, very clean and had everything we needed.
2023년 4월에 3박 숙박함
답변 제공: Kind Regards jamie 님, 2023년 4월 27일
Hey Wendy, Thank you for taking the time out to leave us a review, really nice to meet you both. Our vision is to have have all our rooms renovated in the next couple of years.

10/10 - 훌륭해요

Ricky

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness & new inside.Walkable.
2023년 4월에 7박 숙박함
답변 제공: Jamie 님, 2023년 4월 20일
Hey Ricky, Thank you for your feedback our team and i really appreciate your review. Look forward to your next visit here at Earls Court Motel & Apartments. Kind Regards

10/10 - 훌륭해요

Barry

2023년 4월에 1박 숙박함
답변 제공: Kind Regards Jamie 님, 2023년 4월 27일
Hey Barry, Thank you for leaving us a 5/5 review our team and i really appreciate your feedback.

8/10 - 좋아요

KEDAR

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly reception staff and smooth check-in/out. Clean and fresh air and convenient location .
2023년 3월에 2박 숙박함
답변 제공: Jamie 님, 2023년 3월 29일
Hey Kedar, Thank you for your kind words our team and i appreciate your feedback. Look forward to your next visit to Earls Court Motel & Apartments.Kind Regards Jamie

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet area but easy access to Light rail & supermarket.
2023년 3월에 3박 숙박함
답변 제공: Jamie 님, 2023년 3월 19일
Hey Anthony, Thank you for your 5 out of 5 rating. Location has been very good to us with transport to get around the Gold Coast and New Shopping centre Queens street Mall. Hope to see you again soon

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location of Earls Court together with the tram so close by made it an ideal place to stay. We were a family of 4, I only wish we could have stayed in a larger room as it did get a little cramped. However, the size of our room did not take away the overall positives of this place.
2023년 1월에 7박 숙박함
답변 제공: Jamie 님, 2023년 2월 12일
Hey Steven, Thank you for your feedback we really appreciate you taking the time out to write this. We have started to renovate all our rooms we will look at this thank you.

10/10 - 훌륭해요

LELE

2023년 1월에 4박 숙박함
답변 제공: Jamie 님, 2023년 1월 30일
Hey Lele, Thank you for giving us 10/10 this means a lot to our team. We are now going through renovations to our 1 bedroom Executive rooms.Kind Regards Jamie

8/10 - 좋아요

Kylie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was clean
답변 제공: Earls Court Team :) 님, 2023년 1월 18일
Thanks for taking the time to leave your 4 star review Kylie.

10/10 - 훌륭해요

Nancy

10/10 - 훌륭해요

Kaylene

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We can not fault the newly renovated apartment they put us into overlooking the pool. We had a lovely stay. The building front is an older style but the inside of the apartment was very modern and very comfortable.
답변 제공: Earls Court Team :) 님, 2023년 1월 18일
Thanks so much Kaylene for taking the time to leave your wonderful 5 star review. We are so pleased you like the newly renovated apartments. They are proving very popular! We hope to see you again soon!

8/10 - 좋아요

Curtis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 3박 숙박함
답변 제공: Jamie 님, 2022년 12월 27일
Hey Curtis, Thank you for taking the time out to leave us feedback, from all the team here at Earls court Motel and Apartments we wish you a happy New Year.

8/10 - 좋아요

Ian

10/10 - 훌륭해요

Yumiko

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
外に共同の洗濯干し場があったので助かりました。 周りは静かでしたが朝、鳥の鳴き声で起きるのがとても良かったです。 ショッピングセンターがホテルのすぐ前にできて、滞在中とても便利でした。 スタッフもとても親切で、良い滞在ができました。
2022년 11월에 10박 숙박함
답변 제공: Jamie 님, 2022년 12월 8일
Hey Yumiko,Thank you for your kind words, yes we are very lucky to have such unique shopping centre open up 2 mins from us. Kind Regards Jamie

8/10 - 좋아요

Vladimir

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good.Thanks
2022년 11월에 5박 숙박함
답변 제공: Jamie 님, 2022년 12월 8일
Hey Vladimir, Thank you for a great review, look forward to your next visit here at earls court motel & Apartments.Kind Regards Jamie

10/10 - 훌륭해요

Mack

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Julia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 4박 숙박함

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Paper thin walls, didn't seem like any noise insulation at all, could hear just normal conversation between neighbours. Beds need replaced, they're like worn out tramplolines, saggy and you can feel the springs. Furniture all very dated looking, paint blistering in many places. No usable power points at all near beds, seems completely inadequate given the amount of mobile devices people have these days.
2022년 10월에 4박 숙박함
답변 제공: Jamie 님, 2022년 10월 30일
Hey James, Sorry you had a bad stay, i have been into your room this bed you have slept on is brand new. We have started to renovate our apartments and then onto our motel rooms next. Thanks for your feedback

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were lovely and hopeful. The room was spotless and super comfy bed
2022년 9월에 2박 숙박함
답변 제공: Jamie 님, 2022년 10월 20일
Hey Danielle, Thank you for your kind words our team and i try our best to deliver a good service from when you arrive to check out. Kind Regards Jamie

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value, reception staff very friendly and helpful, quiet room with very comfortable bed.
2022년 8월에 2박 숙박함

8/10 - 좋아요

Karaline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Tram
2022년 7월에 5박 숙박함

8/10 - 좋아요

RAJESHWAR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
we really liked our stay at Earls, it was convient as the light rail was just next to it.
2022년 6월에 3박 숙박함
답변 제공: Jamie 님, 2022년 7월 30일
Hey Rajeshwar, Thank you for your kind words and look forward to your next trip here to Earls Court Motel & Apartments. Kind Regards Jamie

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The noise, loud music, swearing and banging from other guests was continual and frightening. I had to leave and find other accommodation - no apology or refund was forthcoming from management.
2022년 5월에 3박 숙박함
답변 제공: Jamie 님, 2022년 7월 30일
Hey David, You didn't give us a chance to talk to you. Came sat the key down and said you were leaving. We got rid of the people who made noise in the room beside you.