아이코닉 키라 비치 리조트

The property is new and well maintained. It is in a great location across from the beach and is a short walk to the main strip. I found the layout to the entrance of the rooms to be disappointing. Staying in a studio, the doors to two studios are contained in a small laundry area. When one door is opened, it causes the other door to bang and shake (making it constantly sound like someone is coming into your room) and was very disruptive. The communication was also very confusing and the treatment I received from the receptionist was terrible. The booking communication email I was sent stated I was staying in a different room than I paid for. Upon arrival to the organisation I found that I wasn’t staying in the room I had paid for or the one mentioned in the email and when clarifying this with the receptionist she was very rude stating that we got the room we had paid for and accused me of trying to “scam for an upgrade” and that all of the previous correspondence I had gotten was a mistake with no apology.