실내 수영장, 야외 수영장, 일광욕 의자

만트라 크라운 타워스 여행 후기

4.5 out of 5
만트라 크라운 타워스
5-19 Palm Avenue, Surfers Paradise, QLD

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1562개 이용 후기 중 665개" "
평점 8 - 좋아요. 1562개 이용 후기 중 585개" "
평점 6 - 괜찮아요. 1562개 이용 후기 중 182개" "
평점 4 - 별로예요. 1562개 이용 후기 중 95개" "
평점 2 - 너무 별로예요. 1562개 이용 후기 중 35개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 3박 숙박함
답변 제공: Brad 님, 2018년 2월 20일
Dear Lee Thank you for your recent review of your stay at Mantra Crown Towers. We are delighted to read you enjoyed your stay with us and we hope to welcome you back on your next stay in Surfers Paradise. Kind Regards Brad Waugh Reservations Agent – Mantra Crown Towers

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 3박 숙박함

6/10 - 괜찮아요

Junglim 님, 대한민국 경상북도

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
교통편이 아주 좋은 오래된 아파트먼트
객실은 혼자쓰기 큰 편으로 약 20평대 아파트를 생각하시면 되지만 4박하는 동안 단 한번도 룸 청소를 하지 않으며 식기가 그렇게 깨끗하지 않습니다. 그리고 욕실의 욕조와 대체적으로 옛날 인테리어로 오래된 부분에서 개미나 작은 벌레가 나오지 않을까 생각을 했습니다. 그래도 호텔에서 2분 안에 버스, 트램이 있어서 교통편이 무지 편리했으며 식사를 만들어 먹을 수 있어서 편하게 쉬었습니다. 가성비로는 좋으나 정말 괜찮은 시설을 원하시면 다른 호텔을 알아 보시는게 좋습니다.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So..Good
swimming pool spa location Everything is perfect

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
해변에서 도보로 3분 거리...매우 가까워 좋아요...
리조트내 작은 워터 슬라이드는 유아들에게 인기 만점이네요...덕분에 저희 딸은 3일 머무는 동안 새까맣게 탔어요..ㅎㅎ 실내 따뜻한 수영장과 스파도 마음에 들구요...무엇보다 객실은 넓은 공간이 마음에 들어요..가구나 소파가 최신식은 아니었지만,,,깨끗하게 정리되어 있네요.저희 식구는 2 bedroom 객실에 묵었는데, 마스터룸에 연결된 드레스룸이 따로 있어 좋았구요...침실과 연결된 야외 넓은 테라스에서 식사(저희가 숙소 키친에서 준비해서요^^) 를 할 수 있어 좋았답니다. 다음 골드코스트행에 또 묵고 싶은 숙네요...^^

10/10 - 훌륭해요

Becky

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have been coming to this hotel for 18 years, it has never failed us. Always clean and tidy and the amenities are fantastic.
2024년 2월에 6박 숙박함
답변 제공: Adi 님, 2024년 3월 5일
Dear Beckythank you for the lovely feedback. We love that you are such a long time customer for us.We look forward to welcome you again.

6/10 - 괜찮아요

Savka

연인과의 여행
좋아요: 청결 상태
Outside pool good and clean,for kids exselent
2024년 1월에 9박 숙박함
답변 제공: Adi 님, 2024년 2월 26일
Thank you for the feedback

6/10 - 괜찮아요

David Mark

연인과의 여행
The apartment needed some updating for the shower as the grout was dirty and mouldy. The base of the shower was the same as wet the door seal Vacuuming was needed under coffee tables and dining table and chairs No information was available for activities at reception for the area they had run out
2024년 1월에 6박 숙박함
답변 제공: Adi 님, 2024년 2월 26일
Dear David,Thank you for the feedback. We apologise for the cleanliness issue, We will most certainly improve on it.Kind regards

10/10 - 훌륭해요

Veronika

2024년 1월에 7박 숙박함
답변 제공: Adi 님, 2024년 1월 15일
Thank you for the feedback!

6/10 - 괜찮아요

DAVID

2023년 12월에 4박 숙박함
답변 제공: Adi 님, 2024년 1월 15일
Thank you for the feedback !

10/10 - 훌륭해요

Joanne

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I think we have found our perfect place, after staying in so many hotels/apartments over the years. The location is wonderful, it’s quiet, and the apartments are very comfortable. It also has great pools. Overall, the Mantra’s architectural design, combined with the art works and human touch creates a very joyful and peaceful atmosphere.
2023년 12월에 3박 숙박함
답변 제공: Adi 님, 2023년 12월 18일
Dear Joanne,Thank you for the lovely feedback. Glad to know you enjoyed your stay with us. Once again thank you & we look forward to welcome you back at Mantra Crown Towers Surfers paradise.We wish you & your family a Merry Christmas & a Happy new Year!Kind regardsAditya

8/10 - 좋아요

Maulik

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Adi 님, 2023년 12월 10일
Thank you for the feedback

8/10 - 좋아요

Donna

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent pools and facilities.
2023년 12월에 2박 숙박함
답변 제공: Adi 님, 2023년 12월 10일
Thank you for the feedback

10/10 - 훌륭해요

Eamonn

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Adi 님, 2023년 12월 10일
Thank you for the feedback, we trust you enjoyed your stay with us.

4/10 - 별로예요

Jane

별로예요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: Adi 님, 2023년 12월 10일
Thank you for the feedback

8/10 - 좋아요

Lucienne

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had such a lovely stay, the staff were amazing and the pool area was great for kids. Only dislike was the internet offered aaa very weak and we ended uo using a lot of our data for the kids to watch movies or anything of night time
2023년 11월에 7박 숙박함
답변 제공: Adi 님, 2023년 12월 10일
Thank you for the feedback, We trust you enjoyed your stay with us

10/10 - 훌륭해요

Sofia

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The seven day holiday we had was perfect thanks to this property. We will be booking again in the future.
2023년 10월에 7박 숙박함
답변 제공: Adi 님, 2023년 10월 12일
Dear Sofia,Thank you for the lovely feedback. We are glad to hear that you had a perfect holiday. We look forward to welcome you again.

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were able to hire a stroller. The pool area was superb for little ones Staff so helpful and happy greeting you every day. Close to shops Our apartments were very spacious
2023년 10월에 5박 숙박함
답변 제공: Adi 님, 2023년 10월 12일
Dear Denise,Thank you for the lovely feedback. We trust you had a lovely stay & that our team was able to assist you.We look forward to welcome you again.

8/10 - 좋아요

Patricia

2023년 9월에 3박 숙박함
답변 제공: Adi 님, 2023년 12월 10일
Thank you for the feedback

4/10 - 별로예요

Michael

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Old and run down
2023년 9월에 4박 숙박함
답변 제공: Adi 님, 2023년 10월 6일
Dear Michael,Thank you for the feedback. Sorry we failed to impress you. Some of our rooms certainly do need some upgrades, We will be working with the owners to lift the standards. Kind regards

8/10 - 좋아요

Georgina

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
We had a great stay here, the appartments are exactly what you need for a family holiday. The hotel decor is dated however none of that is an issue overall. The staff were all great to deal with and very helpful. We had a small electrical issue with the rage hood that could have been very dangerous however staff attended to this promptly. Highly recommend the Thai restaurant at ground level of the building! All 3 pools were fantastic for the kids, cash only at the kiosk so be prepared, has all that you need while travelling for food, coffee and kids pool needs! Overall a great affordable apartment complex for a family holiday.
2023년 9월에 8박 숙박함
답변 제공: Adi 님, 2023년 9월 25일
Dear Georgina,Thank you for the lovely feedback. We trust you enjoyed your stay & we look forward to welcome you again at Mantra Crown Towers.

10/10 - 훌륭해요

Watary

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Lianna 님, 2023년 9월 3일
Thank you Watary for your 5 star review. It is great to hear that you enjoyed your stay with us at Mantra Crown Towers and we look forward to welcoming you back again soon. Kind Regards, LiannaFront Office Supervisor

10/10 - 훌륭해요

James

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, facilities, view. Room outdated and utensils were dirty.
2023년 8월에 5박 숙박함
답변 제공: Adi 님, 2023년 8월 20일
Dear James,Thank you for the review. I apologise that the cleaning team misses on a few utensils. I will brief them & ensure that this is not repeated in the future. Otherwise we trust you had a good stay.

6/10 - 괜찮아요

Victoria

가족 여행
좋아요: 편의 시설/서비스
Property situated in central spot, easy to get around, pool area lovely, apartments clean and spacious but becoming dated for the price. Not very happy that returned to room to find tradesman working without any consultation to us.
2023년 8월에 7박 숙박함
답변 제공: Adi 님, 2023년 8월 20일
Dear Victoria,Thank you for the feedback. We trust you enjoyed your stay with us. We agree some of our apartments are now a bit tired. We are working with owners to upgrade them.kind regards

8/10 - 좋아요

Tina

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed the room, I would have thought staying for 5 nights that the cleaners would have come even 1 time and cleaned and given fresh towels. I thought hiring towels for the pool is something new to us. Never have we had to do that before. And the doors are hard to open and close been the sort of doors they are. They really need a handle or something on them. I will say the room was clean and they did go out of their way to make sure the bed was soft due to myself suffering back pain. Will for sure return.
2023년 8월에 5박 숙박함
답변 제공: Adi 님, 2023년 9월 4일
Dear Tina,Thank you for the feedback. We trust you enjoyed your stay with us. We only provide service to rooms that stay 8 nights & more. I am glad the team was able to look after your needs.Kind regards

10/10 - 훌륭해요

Lachlan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Adi 님, 2023년 8월 8일
Thank you for the lovely feedback. We trust you enjoyed your stay.

6/10 - 괜찮아요

Titaha

2023년 7월에 3박 숙박함
답변 제공: Adi 님, 2023년 9월 4일
Thank you for the feedback

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
We loved our stay! The hotel room was a little run down but the cleanliness was great and it was perfect for our family. The service was amazing and the staff were kind and friendly. The only things I would mention for others. *The Wifi is very weak. *There is no Sky or streaming so bring a device that can connect (via cable, Chromecast does not work due to the sign in on the Wifi) to the TV. * Bring your own soap, theirs is gorgeous but locked in place at the sink and in the shower, so if you want to use their big bath you need your own. These are no way deal breakers! We still give the Mantra Crown a 5 star, as it was perfect for us and we had an amazing stay!!
2023년 7월에 5박 숙박함
답변 제공: Adi 님, 2023년 7월 24일
Dear Holly Thank you for the lovely feedback. Glad to know you enjoyed your stay with us & that our team was able to look after you. We apologise for the poor WiFi, it needs an upgrade & we are working towards it. Once again thank you & we look forward to welcoming you again at Mantra Crown Towers.Kind regards

10/10 - 훌륭해요

Alycia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very lovely hotel. Very much enjoyed our stay. The thai food at the resturant is also very tasty 😋
2023년 7월에 3박 숙박함
답변 제공: Adi 님, 2023년 7월 18일
Dear Alycia,Thank you for the lovely feedback. The Thai restaurant is my favourite as well.Kind regards

8/10 - 좋아요

Peter

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good property, clean, quiet, modern amenities, great location for everything in Surfers Paradise. Friendly efficient staff, a no hassle stay. Highly recommend!
2023년 7월에 5박 숙박함
답변 제공: Adi 님, 2023년 7월 18일
Dear PeterThank you for the feedback. We trust you enjoyed your stay.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 6월에 6박 숙박함
답변 제공: Adi 님, 2023년 7월 18일
Dear Paul,Thank you for the feedback

10/10 - 훌륭해요

Debbie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great family property, will be staying again!
2023년 6월에 6박 숙박함
답변 제공: Adi 님, 2023년 6월 28일
Thank you for the feedback. We trust you enjoyed your stay with us.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Nice and central and walkable everywhere
Nice and central. Rooms are large. Water nice and hot in bathroom. Pool extra bonus
2023년 6월에 2박 숙박함
답변 제공: Adi 님, 2023년 6월 28일
Thank you for the feedback. We trust you enjoyed your stay with us.

10/10 - 훌륭해요

Naresh

2023년 6월에 4박 숙박함
답변 제공: Adi 님, 2023년 7월 18일
Dear NareshThank you for the feedback.

10/10 - 훌륭해요

steven

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Great location and pool
2023년 5월에 22박 숙박함
답변 제공: Adi 님, 2023년 6월 28일
Thank you for the feedback. We trust you enjoyed your stay with us.

10/10 - 훌륭해요

Adam

가족 여행
좋아요: 청결 상태, 객실의 편안함
Location perfect
Perfect location with the bus on one side and tram on the other. Surfers Paradise Cavill ave 8 min walk and coles 5 min walk Smokers - no smoking on balconies and no seated smoking area, there is a set of stairs down to the footpath that makes you feel real classy. Thai restaurant on site - beautiful food! Their website doesn’t show take away but they do takeaway!
2023년 6월에 5박 숙박함
답변 제공: Adi 님, 2023년 6월 28일
Thank you for the feedback. We trust you enjoyed your stay with us.

10/10 - 훌륭해요

Aimee

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice big rooms, great location, great amenities
2023년 6월에 2박 숙박함
답변 제공: Ashleigh 님, 2023년 6월 15일
Dear Aimee,We very much appreciate your comments regarding your stay at Mantra Crown Towers Surfers Paradise! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another pleasant and memorable stay.Sincerely,Ashleigh, Front Office Supervisor

10/10 - 훌륭해요

Jon

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in a two bedroom ocean view room - while the room was a little dated it was HUGE for the price and very clean. Nice view and very easy walk to Cavill without being too close. Kids loved the pool and easy walk to patrolled beach.
2023년 6월에 3박 숙박함
답변 제공: Adi 님, 2023년 6월 6일
Thank you for the feedback, we are glad you enjoyed your stay with us.

10/10 - 훌륭해요

Brendan

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay with 2 kids. Unfortunately to cold to use outdoor pool but looked good. Short walk to the beach. 2 bedroom apartment. Ticked all the boxes for us. Good value
2023년 5월에 5박 숙박함
답변 제공: Adi 님, 2023년 6월 6일
Thank you for the feedback, we are glad you enjoyed your stay with us.

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay. The kids enjoyed the pool.
2023년 5월에 2박 숙박함
답변 제공: Adi 님, 2023년 6월 6일
Thank you for the feedback

4/10 - 별로예요

Bradley

연인과의 여행
Did not enjoy my stay no extra towels available couldn’t ring reception off the phone in the room and had to leave the premises to have breakfast
2023년 5월에 3박 숙박함
답변 제공: Adi 님, 2023년 6월 1일
Dear Bradley,Thank you for the feedback. We are sorry we could not meet your expectations. We have not had a restaurant from the day we open so we understand how it would be an inconvenience to leave the premises to have breakfast. We sincerely apologise.Kind regards

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in Great apartment with stunning views north/east and west Good amenities Convenient parking
2023년 5월에 3박 숙박함
답변 제공: Adi 님, 2023년 5월 30일
Dear Kenneth,thank you for the feedback. We trust you enjoyed your stay.

10/10 - 훌륭해요

Nadine

2023년 5월에 2박 숙박함
답변 제공: Adi 님, 2023년 5월 30일
Thank you for the feedback

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 5박 숙박함
답변 제공: Adi 님, 2023년 5월 30일
Thank you for the Feedback

2/10 - 너무 별로예요

Cody

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This accommodation was very expensive for the out dated living. Sheets and towels were changed the only one time we were there for the week.
2023년 5월에 8박 숙박함
답변 제공: Adi 님, 2023년 5월 23일
Dear Cody, sorry we were not able to impress you. I dont think there are many apartment hotels in Australia that will service your rooms daily. Only 5 star hotels provide that facility. However we respect your feedback.

8/10 - 좋아요

Renee

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great location if you dont want to be in the middle of the hussle and bussle. Easy walking distance to restaurants and Cavill Ave. Loved the Thai restaurant located on the ground level next to the magnificent outdoor pool/lagoon. Also has a very large outdoor spa along with indoor pool, spa and gymnasium. 1 block from the esplanade/beach. Amazing lobby area with huge high ceiling and a large water feature. The 2 bedroom, 2 bathroom apartment was spacious with kitchenette overlooking surfers paradise and the main bedroom with king bedand balcony overlooking the beach. The 2nd bedroom had 2 singles overlooking the city with amazing views to the mountains. The lounge room balcony overlooked the city. Better maintenance in the apartment needed. Bathroom taps leaked, shower door would not closed, main light in bathroom wouldnt stay on. The Tv had terrible sound, the volume had to be up loud to hear the talking but turned down when music and action scenes played. Kitchen amenitites were ok with tea and coffee sachets provided however not enough sugar and no pepper or salt to cook with. Had to buy these and throw out what we didnt use or leave in the cupboard in the hope someone else would use them. Staff were polite and helpful. Parking is complimentary but finding a park was frustrating as there were more private parks than guest parks but always found one. There must be alot of residence who live at the property. Overall it was clean and safe and a great place for kids.
2023년 5월에 6박 숙박함
답변 제공: Adi 님, 2023년 5월 23일
Dear Reene,thank you for the detailed review. We trust you enjoye dyour stay with us.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The apartment was spotlessly clean, spacious with an amazing view! Couldn’t have asked for better and the price was incredible!
2023년 4월에 3박 숙박함
답변 제공: Adi 님, 2023년 5월 23일
Thank you for the feedback

10/10 - 훌륭해요

James

2023년 4월에 6박 숙박함
답변 제공: Adi 님, 2023년 5월 23일
Thank you for the feedback

8/10 - 좋아요

Dennis

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Good facilities, but really an apartment with no frills. Can get a proper hotel for same money. Staff were nice. Property was clean although lots of our room was falling apart. Handles and windows and other furnishings were just tired and old. Great for kids and good location.
2023년 4월에 4박 숙박함
답변 제공: Thiago B. 님, 2023년 4월 18일
Dear Dennis,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Shauna

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great for families. Plenty or room.
2023년 4월에 5박 숙박함
답변 제공: Adi 님, 2023년 5월 23일
Thank you for the feedback