TV
예약 가능 여부 확인

산타 앤 바이 더 시 여행 후기

4 out of 5
산타 앤 바이 더 시
15 Anne Avenue, Broadbeach, QLD

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 188개 이용 후기 중 73개" "
평점 8 - 좋아요. 188개 이용 후기 중 71개" "
평점 6 - 괜찮아요. 188개 이용 후기 중 29개" "
평점 4 - 별로예요. 188개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 188개 이용 후기 중 7개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

6/10 - 괜찮아요

Helen

좋아요: 청결 상태
Great location, basic room, clean but could use an update. Lift out of action atm so we got some steps in. Reception only open on the last day and he seemed lovely. We were sent communication via email for all our needs re check in and check out.
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Matthew

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First, a warning... They take a photo of the front and back of your credit card when you check in. The place was absolutely disgusting. I stay in the Gold Coast quite a bit and thought that this time I would just stay in an ok place and nothing fancy. Stayed on the first of March for 2 nights. Had to leave after the first night and book a different place because of a strong smell of urine and a solid chunk of human waste that was left on a spare blanket. Advised that they should be in contact with me about compensation. they never called. I got Expedia to contact them about a refund. They refused. The place is gross. So gross that I had to book another place to leave this place for my second night. It was actually that bad. And they clearly accept this as standard because they wouldn't even entertain even a partial refund. There's a group of about 5000 people all around Australia that travel to the Gold Coast several times every year to attend business events. I'm going to make sure they stay clear of this dumpster fire.
답변 제공: Jean-Luc 님, 2024년 3월 16일
Hi Matthew,Thank you for taking the time to leave us a review, feedback is greatly appreciated.Please allow me to address your review. When you sent us a message regarding the smell and the problems with the sheets and blankets we changed these for you and we ourselves did not detect any urine odour in the apartment.Unfortunately in regard to your early departure, we understand this and would have been happy to facilitate providing you with at least a partial refund. However, you did not inform us that you had checked-out and found another place to stay. We only found this out after having been called by Expedia.I apologise for the issues we had in communicating and properly resolving your issues. We will strive to do better in the future.

2/10 - 너무 별로예요

Paul

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived we had an apartment allocated that was very dirty but absolutely stank of long term cigarette smoke it permeated everything and in fact the whole complex stank. They offered another apartment and this one had not even been cleaned. One lady from another one of their resorts came and did her best but the kitchen was flithy, the drawers were flithy and had food scraps in them. The cooktop was in such bad condition did not use it. This is room stank as well just not as bad. A drawer under the bed was out and broken on the floor and one window by the bed had no curtain so you could see straight into the bed. On further review the air con unit on the deck had rubbish under it clearly no one had even bothered to check it and had not done so for a while. Management sorted the drawer and curtain but took some of the deck rubbish but clearly did not really care. We spent the 1st 2 days cleaning and had to buy air freshners to get the atmosphere right. Old facility needing major maintenance including the slowest lift ever experienced, extremely dissatisfied with accomodation and have asked them what they are going to do about it was not up to standard for money paid and we are chasing for a partial refund. Summary terrible and apart from lady first day complacent staff. They said would review refund request never came back. We have been to the Gold Coast frequently much better options, avoid this property.
2024년 1월에 6박 숙박함

8/10 - 좋아요

Catia Marlene Da Silva Monteiro Dos 님, Sydney

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 7박 숙박함

6/10 - 괜찮아요

Jaxon

2023년 11월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Very basic old style accommodation. Too much outdoor lighting at night. Blockout drapes did not fully fit the openings. Thrre was no natursl light during the day due to the tall builing next door. Barbeque had been out of order for sometime but there wss no mention about it. Web info says to contact using given numbers, but they did not work at any time. Had to look up their website for email. Reception was never open.
2023년 8월에 8박 숙박함

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, with comfortable until layout. A very quick walk to the beach and many local dining options, including the local surf club.
2023년 7월에 2박 숙박함

4/10 - 별로예요

Lisa

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Would not recommend for the price. Very old .. poor facilities in comparison to others for price. No staff ever at reception.. smell of smoke from tenants everywhere ..

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value, excellent off street parking, perfect location , very sleek check in !
2023년 2월에 6박 숙박함

6/10 - 괜찮아요

Jing

아이를 동반한 가족 여행
좋아요: 청결 상태
It was what I was looking for: close to the sea and shopping. Great place!
2023년 1월에 4박 숙박함

8/10 - 좋아요

Emma

연인과의 여행
좋아요: 청결 상태
Pleasant stay

4/10 - 별로예요

Paul

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The location was handy enough - a 10 minute walk to shops, restaurants and beach. The place offered everything it said but was terribly tired eg gnarled toilet seat, corroded shower, grotty floor tiles. A thick layer of dust at the back of the bed. TV screen was really grotty - making it look unclean. The kitchen supplies were scarce eg 3 coffee and 3 tea bags for 3 people over 3 days and a price list of 50c and $3 for a toilet roll for additional (if you could get to the front desk when it was open. It seemed rather mean-spirited. Parking was tight requiring a 20-point turn to park. Worse of all we booked for 3 adults and the unit was only suitable for a double - only a double bed and and worse of all an extremely uncomfortable sofa bed plonked right in front of the TV (I had to take ibuprofen every night to get at least some sleep). Overall a disappointing stay and I could not recommend this place.
2022년 9월에 3박 숙박함

8/10 - 좋아요

Bernard

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
would be nice if there are tissue paper. I couldn't find any.
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

kapene

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean property, close to pacific fair and oasis shopping Center.
2022년 7월에 3박 숙박함
답변 제공: Sunny 님, 2022년 7월 19일
Thank you for your stay and appreciate your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2022년 4월에 10박 숙박함

6/10 - 괜찮아요

Anthony

2022년 4월에 5박 숙박함

6/10 - 괜찮아요

Shirley

별로예요: 청결 상태
Walking distance to beach, restaurants, shopping
2022년 3월에 3박 숙박함

8/10 - 좋아요

Anna

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Loved it was central to beach & shops Needs to be renovated
2022년 3월에 4박 숙박함

6/10 - 괜찮아요

michael

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property is next door to a massive high rise developement site with high noise levels day and night from the construction works. Had i known this i would not have booked this apart,i asked the manager to change rooms and was told impossible as full. do not stay at this place !!!
2022년 2월에 21박 숙박함

2/10 - 너무 별로예요

Henry

2022년 1월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 6월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2021년 3월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great stay close to everything.
2020년 9월에 6박 숙박함
답변 제공: Sunny 님, 2020년 11월 3일
Thank you for your feedback.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good size unit and bed: however washing machine and dryer didn’t work well.
2020년 3월에 8박 숙박함
답변 제공: Sunny 님, 2020년 3월 14일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Was attending conference at the Gold Coast Conference centre. Close to beach & restaurants
2020년 2월에 7박 숙박함
답변 제공: Sunny 님, 2020년 3월 6일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함
답변 제공: Sunny 님, 2020년 2월 26일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 12월에 19박 숙박함
답변 제공: Mei Lin 님, 2020년 2월 26일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient to everywhere. Spacious apartment. Onsite undercover parking was a bonus.
2019년 12월에 4박 숙박함
답변 제공: Sunny 님, 2019년 12월 18일
Thank you for your feedback

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 6박 숙박함
답변 제공: Sunny 님, 2019년 11월 26일
Thank you for your feedback

8/10 - 좋아요

실제 이용하신 고객

2019년 9월에 3박 숙박함
답변 제공: Sunny 님, 2019년 10월 2일
Thank you for your feedback

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean & tidy, accommodation was close to shops & restaurants, only down side to it was the construction noise early in the mornings
2019년 7월에 5박 숙박함
답변 제공: Sunny 님, 2019년 7월 28일
Thank you for your feedback

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet private place near the beach, tram station and restaurants. Would like to stay there again
2019년 5월에 3박 숙박함
답변 제공: Sunny 님, 2019년 5월 29일
thank you for your feedback

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, proximity to beach and restaurants and excellent value
2019년 4월에 2박 숙박함
답변 제공: Sunny 님, 2019년 4월 24일
Thank you for your feedback, we looking forward to see you again

6/10 - 괜찮아요

Deb 님, Albury

연인과의 여행
좋아요: 직원 및 서비스
Location was great, unit was clean enough. It was budget accommodation and reasonable value for money. It was however a bit run down and tired and needed some attention. Overall no complaints and would recommend to anyone on a budget.
2019년 3월에 3박 숙박함
답변 제공: Sunny 님, 2019년 4월 24일
Thank you for your feedback, we really appreciate it.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and well presented and very well located close to shopping, nightlife and beaches
2019년 2월에 4박 숙박함
답변 제공: Sunny 님, 2019년 2월 12일
We thank you for your feedback, looking forward to see you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very nice apartment in a handy location Close to beach and shops and restaurants
2019년 1월에 7박 숙박함
답변 제공: Sunny 님, 2019년 1월 22일
Thank you so much, we looking forward to see you again

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best thing about the property was definitely its location. It was only a short walk to the beach, Pacific Fair shopping centre and a wide range of restaurants. The room itself was clean and comfortable and had all the necessities
2019년 1월에 10박 숙박함
답변 제공: Sunny 님, 2019년 1월 22일
Thank you so much

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good location, but our room was very noisy. Also the room was unsafe, because the ground floor location.
2018년 12월에 10박 숙박함
답변 제공: Sunny 님, 2019년 1월 8일
Thank you for your feedback, please let us know you prefer higher level next time when you stay with us.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great service by sunny! excellent location gives our toddler plenty of opportunities to play at the beach!
2018년 12월에 4박 숙박함
답변 제공: Sunny 님, 2019년 1월 1일
Thank you for your feedback, we are looking forward to see you again

8/10 - 좋아요

Honor 님, Sydney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location ,beach,cafes ,bars and restaurants nearby. Only downside was demolition at back of apartment,out of control of property
2018년 11월에 2박 숙박함
답변 제공: Sunny 님, 2019년 1월 8일
Thank you for your feedback, we will improve us better and better.

8/10 - 좋아요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the apartment was great...clean and spacious. Location was convenience, walking distance to beach and shops
2018년 9월에 3박 숙박함

8/10 - 좋아요

Bruce 님, Moruya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Self contained unit 2 mins from excellent beach
Fully self contained. Receptionist May very helpful. Spa not operating, they supply 1 toilet roll, you pay for extra, bit mean. Overall we would be happy to return.
2018년 9월에 2박 숙박함

6/10 - 괜찮아요

Chris 님, Melbourne

좋아요: 청결 상태
Dated but comfortable.
The fit out was worn and dated but immaculately clean. The receptionist was veery pleasant and did what she could, however, I was driven out of my room by excessive noise from mulch being pumped onto the garden. I appreciate that maintenance needs to be done but during school holidays when I am paying premium prices this was totally unacceptable having gone on for hours before I gave up and left. Be aware that reception is not staffed outside of business hours and if you leave your key in the room there is a fifty dollar charge to be let back in. The impression left is that the priority of this facility is dollars and not guests. I would not go back.
2018년 7월에 3박 숙박함

10/10 - 훌륭해요

ROBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great place to stay, close to all attractions
great one bedroom suite with morning and afternoon sun. Reception very friendly and welcoming. Suite was very comfortable and quiet. Facilities were very good and only a short walk to the beach, mall shops and dining and Pacific Fair Centre.
2018년 5월에 9박 숙박함

8/10 - 좋아요

Kerry

좋아요: 청결 상태, 객실의 편안함
Functional and spacious unit
This is a great area, with easy access to the beach, shops, light rail, casino etc. This complex has a great pool, spa, BBQ, parking and the units are functional and comfortable, although a little tired. I think the name suggests that they will lead directly onto the beach or at least an ocean view, so it is probably a little disappointing that they really have no outlook at all. However, it is only a stroll to everything Broadbeach has to offer.

10/10 - 훌륭해요

Beata 님, Sydney, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent, we have already recommended to few people. Thanks Beata
2018년 3월에 10박 숙박함

8/10 - 좋아요

Leonie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A comfortable studio unit ideal for a couple. Good sized kitchen for breakfast preparation. Easy walk to light rail, Pacific Fair, Broadbeach restaurant precinct and beach.
2018년 3월에 3박 숙박함

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable and roomy one bedroom apartment.
Very Good Accommodation. Clean and very spacious for a one bedroom apartment. Close to shops, cafes, etc. and Pacific Fair and Bus interchange. Would definately stay there again. Also good price.
2018년 3월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice quite area
Pillow not comfortable and the sofa could be better.
2018년 3월에 3박 숙박함

8/10 - 좋아요

John

좋아요: 직원 및 서비스, 객실의 편안함
Handy andy
Easy access from the gc airport to apart. Short walk to broadbeach and pacific fair. Had a 2 level superior apartment with tv up and down. Quiet location but in need of refurb. No oven. Pool and spa clean. Tip - bus outside gc airport finishes run 300mtrs from apart - save $40 or 50 each way.
2018년 2월에 10박 숙박함