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서던 크로스 비치프런트 홀리데이 아파트먼트 여행 후기

4 out of 5
서던 크로스 비치프런트 홀리데이 아파트먼트
114 - 124 The Esplanade, Burleigh Heads, QLD

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 272개 이용 후기 중 141개" "
평점 8 - 좋아요. 272개 이용 후기 중 91개" "
평점 6 - 괜찮아요. 272개 이용 후기 중 23개" "
평점 4 - 별로예요. 272개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 272개 이용 후기 중 6개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

Nils

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Apartment was recently renovated (except bathrooms) In good condition with good facilities There was though a lot ot dust on shelves in built ins and draws
2024년 3월에 7박 숙박함

4/10 - 별로예요

Danielle

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked a room with air-conditioning, only to arrive and find out that the bedrooms did not have air-conditioning, only the main living area. The bedrooms were extremely hot, making it difficult for us to sleep, especially with a young child. I felt very deceived at the time of booking as this was not specified in the advertising of this property on expedia. If I had of known I would have booked else where. It definitely made the stay not pleasurable but rather extremely uncomfortable!!
2024년 1월에 8박 숙박함

8/10 - 좋아요

Paul

별로예요: 청결 상태
Great location with amazing views, good facilities, helpful building manager but unfortunately our apartment looked like it hadn’t been cleaned for weeks and the bathrooms were full of mould.
2024년 1월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 9박 숙박함

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Perfect views
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and comfortable accommodation Peter was very welcoming and helpful during our stay. Great location Easy parking Highly recommend
2023년 11월에 2박 숙박함

8/10 - 좋아요

Erika

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
We got a premium ocean view apartment and im glad we did. It was a good size and seemed to have been renovated. It had everything we needed although compared to other places we stayed they didnt provide as much dish soap etc...so we are glad we bought the leftover packets with us from where we stayed previously because it would have been silly to have to buy everything for one week. Although the property itself, entrance , pool area etc could use an upgrade the pool area was perfect for the kids and really nice to swim in. It would have been nice if the people on the front desk had been friendlier, it did feel like they resented being asked simple questions but we didnt let it worry us.
2023년 10월에 7박 숙박함
답변 제공: Heszy 님, 2023년 10월 28일
Dear Erica, I am sorry we came across unfriendly it is not our intention to be unfriendly just that we are under the pump from the get go 24 x 7

10/10 - 훌륭해요

Jessica

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Old property but good condition apart from the shower heads that need replacing. Overall great place
2023년 9월에 6박 숙박함
답변 제공: Heszy 님, 2023년 10월 28일
Dear Jessica, we will replace shower heads when the guest complains and sorry we did not do that for you

4/10 - 별로예요

Kellie

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
No dishwasher. Unit had stale musty smell. Blankets were not folded properly in cupboard (which meant they had not been cleaned. Very basic accommodation. Would not want to stay in this unit again.
2023년 9월에 3박 숙박함
답변 제공: Heszy 님, 2023년 10월 29일
Dear Kellie, appreciate your feedback as we continually try to improve our housekeeping. We have terminated cleaners when we find they are not completing their designated tasks to an acceptable standard.

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Peter got me in at 20 minutes notice after my flight got canned, for one night only. Many thanks, to get me out of bund. Thanks!
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Bernadette

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view was outstanding. Close to beach but still quiet. Room was dated but kitchen very good, bathrooms fairly modern. View outweighed any negatives.
2023년 6월에 6박 숙박함

10/10 - 훌륭해요

Tania

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 4박 숙박함
답변 제공: Peter 님, 2023년 6월 1일
Thanks Tania it is appreciated

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness is second to none and very well maintained. Always felt safe and staff was very accommodating. We really enjoyed our 2 weeks there. Will stay again. Thanks again.
2023년 4월에 12박 숙박함
답변 제공: Peter 님, 2023년 5월 10일
Thanks for your positive review. We do try to make our units as presentable as can be.

6/10 - 괜찮아요

Lisa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
View was amazing and great location. Unfortunately the room looked nothing like photos presented online. Extremely dated and many cosmetic issues with apartment including stained carpets and rust. Nice heated pool but closed by 7 pm which was surprising. Loved the views from the apartment but would never have booked if photos had been remotely accurate. I understand each apartment is different but there has to be some semblance of accurate representation in what you’re selling.
2023년 4월에 2박 숙박함
답변 제공: Peter 님, 2023년 5월 10일
dear Lisa, we do have some standard units that need refurbishment in the bathrooms and laundry. If you go to our website you can view each unit photo's individually. The pool cover is put on @ 7pm to maintain heat loss during the night and allow the heaters to reach 29 deg in the morning.

8/10 - 좋아요

Cassie

좋아요: 청결 상태, 편의 시설/서비스
Friendly staff, helpful, nice amenities
2023년 3월에 2박 숙박함
답변 제공: Peter 님, 2023년 5월 10일
Thanks Cassie

10/10 - 훌륭해요

Karyn

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My unit was clean and modern. There were plenty of untensils and cooking equipment. The pool was clean with heaps of deck chairs around it The grounds were neat and tidy.
2023년 2월에 4박 숙박함

10/10 - 훌륭해요

Maarit

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can open so many windows and balconies.
2023년 2월에 4박 숙박함

8/10 - 좋아요

Pauline Joan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff...nice and clean.. However, quite dated...we had standard room, lovely view from balcony. Bathrooms need updating but still very spacious and comfortable. Well equipped with laundry facilities too...On the whole would definitely book again..

10/10 - 훌륭해요

Carolyn

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice apartments in the perfect location. Can't get much better than Burleigh Heads!
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

fean

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great views and very spacious apartment! Thanks
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Keith

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Staff were very welcoming and very easy to deal with. Great swimming pool. The gym is very good and having a spa and sauna was great. Our apartment was beautifully renovated and furnished.
2022년 3월에 10박 숙박함
답변 제공: Peter 님, 2022년 4월 10일
Thanks for a lovely review

10/10 - 훌륭해요

Christine

단체 여행
좋아요: 청결 상태, 객실의 편안함
Great stay
Property managers Inessa and Peter were exceptional. We arrived a day early for our accommodations and although they had no accommodation available they spent a lot of time helping us to find alternate accommodation. During our stay my husband ran out of his prescription medication so Peter called the local doctor and made an appointment for my husband. Lovely property in a beautiful position.
2022년 3월에 7박 숙박함
답변 제공: Peter 님, 2022년 4월 10일
It was a pleasure to try and help our guests

10/10 - 훌륭해요

Brett

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Excellent location. Manager was fantastic to deal with. Would definitely stay here again.
2022년 3월에 1박 숙박함
답변 제공: Peter 님, 2022년 4월 10일
Thanks for your positive revbiew

10/10 - 훌륭해요

Darren

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2022년 3월에 1박 숙박함
답변 제공: Peter 님, 2022년 4월 10일
We have a great location Darren

4/10 - 별로예요

Adelle

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 2월에 8박 숙박함

10/10 - 훌륭해요

bronwyne

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was in a great location and the apartment was spacious and clean with an excellent view. The caretakers were friendly and helpful.
2022년 2월에 5박 숙박함
답변 제공: Peter 님, 2022년 4월 10일
Thanks for your lovely review Bronwyne

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great facilities and the apartment so was so comfortable with lots of cooking utensils
2022년 1월에 8박 숙박함

4/10 - 별로예요

Paul

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2022년 1월에 2박 숙박함

8/10 - 좋아요

Tanya

가족 여행
좋아요: 편의 시설/서비스
Well layed out apartment. View from the 15th floor was stunning! Furniture could do with a refresh though - dining table n chairs and deck furniture particularly. Walking distance to all Burleigh has to offer and great proximity to beach access.
2021년 12월에 3박 숙박함

8/10 - 좋아요

Kylie

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great position Lovely manager Unit well appointed Only complaint was no sir con and was difficult to sleep
2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Treasa

가족 여행
Close to the beach & friendly hosts. Only drawback was that the unit was outdated and not like the image shown to us.
2021년 12월에 3박 숙박함

6/10 - 괜찮아요

Linda

연인과의 여행
Probably just our apartment but it was so dated. Reminded me of visiting my grandparents house back in the 80's. Desperate need for a refurbishment and the furniture was so old and furnishings dirty. Construction next door of another high rise building which we not told about.
2021년 11월에 2박 숙박함

8/10 - 좋아요

Janet

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view was incredible, the room really comfortable and the managers were friendly and helpful. Fantastic location. Great place for a family beach weekend!
2021년 6월에 2박 숙박함
답변 제공: Peter 님, 2021년 6월 29일
Thanks for your lovely review

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view was beautiful and we were kindly upgraded by the very friendly woman at the front desk. We had a very modern updated room and a stunning view of the water. Beds were comfortable, everything clean and Foxtel provided on the tv with a very comfy pull out lounge 👍 Walking distance to shops and restaurants. Pool, spa and sauna provided as well but we didn’t use them. We would come back for sure!
2021년 6월에 2박 숙박함
답변 제공: Peter 님, 2021년 6월 26일
Thanks for your wonderful review

10/10 - 훌륭해요

C

좋아요: 청결 상태, 객실의 편안함
Amazing
Great view and walking distance to shops and pub and club
2021년 6월에 2박 숙박함
답변 제공: Peter 님, 2021년 6월 26일
Your review is appreciated

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Location was great. We had an excellent view over the water. Staff were very friendly.
2021년 5월에 4박 숙박함
답변 제공: Peter 님, 2021년 6월 26일
We have the perfect location with awesome views thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2021년 5월에 3박 숙박함
답변 제공: Peter 님, 2021년 6월 26일
Thank you

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most beautiful sea view. Spacious apartment, comfy beds and couches, wonderfully friendly managers, warm pool. What more could you ask for!
2021년 4월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Size of rooms. Could be more modernised. Bathrooms and kitchen especially.
2021년 3월에 2박 숙박함

10/10 - 훌륭해요

Stephen

단체 여행
좋아요: 청결 상태, 객실의 편안함
Great weekend at Burleigh
Great accomodation, great staff and great location. Looking forward to going back in the near future, would highly recommend.
2021년 2월에 2박 숙박함

8/10 - 좋아요

Ross

2021년 2월에 2박 숙박함

8/10 - 좋아요

karen

Great location but refurbishment is needed!
I had a standard apartment with 2 beds 2 baths. It was very dated and was nowhere near 4 star. The view and location are awesome but the ancient horrible carpet needs to be replaced ASAP. I would advise ringing and checking if you’ll be in a refurbished unit BEFORE the free cancellation period. On checking in the receptionist made inappropriate (racist) remarks about my address and I felt she was judging me as I booked in as a solo female guest. Thankfully the gentleman in the office jumped in with some appropriate and welcoming remarks but it was a bit of a shock!
2021년 1월에 5박 숙박함
답변 제공: Resident Manager 님, 2021년 1월 25일
Dear Karen, As you noted I speak with a strong accent and English is my second language. To check your correct address and the number of the guest in the unit is a normal procedure during check-in process. It was a discrepancy between the address, provided through Hotels.com, and the address on your driver’s licence. I could not pronounce one of the addresses, that is it. Sorry, for my accent and misunderstanding between us. Kind regards, Inessa

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Absolutely loved my stay, it’s fantastic for the kids, great pool and so close to the beach. Facilities are amazing! Coming back next year and staying longer!
2021년 1월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Fantastic views, close to beach, shops and restaurants Great Pool. Room very comfortable with a full service kitchen A bit more attention to cleaning would have been good
2021년 1월에 2박 숙박함

10/10 - 훌륭해요

April 님, Sunshine Coast

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The views from our apartment was sensational. It was clean and tidy. The managers were lovely. Will be returning.
2021년 1월에 3박 숙박함

6/10 - 괜찮아요

Sharon 님, Blue Mountains

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
Very old. Arrived after driving 6 hours to two men arguing-one a body corporate and the other the manager Did not consider young children when placing us in a room full of glass top furniture although when booking we stated two children under 4. Very basic cleaning. We were also not warned of the construction works of drilling Liling’s for another apartment next door so it was extremely noisy. Would not stay here again. Views and location were the only good thing about this stay unfortunately.
2020년 11월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view, helpful staff and great location.
2020년 10월에 2박 숙박함

4/10 - 별로예요

Glenda 님, Brisbane

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The apartment had many faults. Ice trays were broken and unuseable. Kitchen tongs were broken and we had to go and buy new ones. Switch on the wall that turns on the stovetop cooking elements was split and could have electrocuted someone, We had power go out twice and had to reset the switchboard in the middle of the night. we only knew because I use a Cpap machine and it stopped working. However worst of all was the fact that for 3 days of our 7 day stay we had workman hanging from the floor above us grinding concrete on the balcony above so we could not go onto our balcony because of the dust and had to have our doors and windows closed because of the noise and dust. Complained to the management however they did not seemed interested and just blamed the Body Corporate. We went for a restful week and paid a lot of money. A total waste.
2020년 9월에 7박 숙박함

8/10 - 좋아요

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단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location and facilities. Accomodating and friendly staff.
2020년 8월에 2박 숙박함