야외 수영장, 일광욕 의자

트릴로지 서퍼스 파라다이스 여행 후기

4.5 out of 5
트릴로지 서퍼스 파라다이스
21-31 Cypress Avenue Surfers Paradise, Gold coast QLD, 4217, Australia, Surfers Paradise, QLD

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 639개 이용 후기 중 344개" "
평점 8 - 좋아요. 639개 이용 후기 중 222개" "
평점 6 - 괜찮아요. 639개 이용 후기 중 55개" "
평점 4 - 별로예요. 639개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 639개 이용 후기 중 6개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

JIN HOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good location
very quite around the hotels. close to beach and coles shopping malls.
2018년 8월에 6박 숙박함

10/10 - 훌륭해요

Jorgelina

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and close to main surfers paradise centre
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Evan 님, Padstow

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is a nice mix of tourist and rental. The pool is awsome and hot tub hot.. Easy place to stay at within easy walk to the beach and downtiwn surfers.
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very pleasant stay. Will be back.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Sarah

2023년 11월에 2박 숙박함

6/10 - 괜찮아요

DONGYOUNG

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

RICKY

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Suellen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Pool was lovely rooms with amazing
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Janette

2023년 10월에 9박 숙박함

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very tidy apartments, great communication, only issue was the milk on the fridge was off but thats all 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

ni

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스
the environment is good but the decro inside the room is not much similar to the picture they posted online. The rate is quite high.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Yee Ki

좋아요: 청결 상태, 객실의 편안함
Excellent
Great location, walkable distance to Gold Coast central district. Spacious room with everything you need inside and parking spot available for hotel guests.will definitely stay again
2023년 9월에 2박 숙박함

8/10 - 좋아요

Lucinda

아이를 동반한 가족 여행
This was a well located property for the price. Ten minutes walk to restaurants and heart of Surfer’s. Good for a small family. Pool and spa were great. Apartment itself was adequate. Carpet a bit rough, part of the dishwasher broken… but overall, a great place to stay. Not fancy but would definitely consider staying at this location again.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Craig

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception staff were extremely accommodating,pleasant and friendly.
2023년 9월에 4박 숙박함

8/10 - 좋아요

Hayley

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함

4/10 - 별로예요

Danuta

단체 여행
별로예요: 청결 상태
No views, long walk to mall, price increase of room due to air show, furniture needs up grade, room was notclean, some lights didnot work. Staff helpfull.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The apartment complex was located an easy walk to Surfers Paradie and provided all the facilities to meet our needs (cooking, very good balcony with table and chairs, washing machine and outdoor Clothes Line). The office staff were very professional, helpfull and were able to provide the answers to all of our questions. One area for improvement is that it would have been useful to have a 'Welcome to Apartments Guide' which should include (1) how to operate the main TV and its assorted channels (I was unable to access any of the Free View TV Channles from this TV) and (2) how to contact the recieption outside of working hours - the sheet of paper provided on check in referred to the phone in the apartment - there was no such phone provided.
2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Lee

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the pool and spa poo..
2023년 7월에 8박 숙박함

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property had everything we required for a weekend away. Close to transport, shopping, dining & entertainment. Trilogy Apartments were very clean & amenities were well maintained.
2023년 6월에 3박 숙박함

8/10 - 좋아요

Paul steven

2023년 6월에 7박 숙박함

10/10 - 훌륭해요

Dielle

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great apartments
Had an amazing stay at this property. Everything was well laid out and the property was clean and well maintained. Good communication too. Good amenities. Quite close to attractions in surfers paradise. Will definitely stay again
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Shu

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
good, will stay again
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great apartments beautiful pool spa and bbq area
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Stewart John

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff at the Trilogy, very happy and helpful,. Thoroughly enjoyed the spacious apartment and the great amenities. Thanks Trilogy
2023년 5월에 7박 숙박함

10/10 - 훌륭해요

Tony

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, good amenities, close to central surfers.
2023년 4월에 3박 숙박함
답변 제공: Manager 님, 2023년 5월 10일
Hi Tony, Thank you for taking the time to review. We're glad you enjoyed your stay.

10/10 - 훌륭해요

Leeanne

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, friendly staff, good value for money
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2023년 3월 27일
Thank you for taking the time to review us Leeanne. We're glad you enjoyed your stay.Regards, Trilogy Team

4/10 - 별로예요

Esref

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Clean. The dryer wasn't working, and they knew it wasn't working, paid for a complete service that I didn't get.
2022년 11월에 8박 숙박함

10/10 - 훌륭해요

Suzy

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are spacious and the pool area is great Some extra in depth cleaning could be done but iverall very nice will stay again
2022년 10월에 5박 숙박함
답변 제공: Manager 님, 2022년 11월 8일
Thank you for your review Suzy. It helps us to know what we are doing right, and what we need to work on. Regards, Olwyn, Trilogy Manager

8/10 - 좋아요

Tim

가족 여행
좋아요: 숙박 시설 상태 및 시설
Good location easy acces to highway and to theme parks. Supermarket close. All in all good value for money.
2022년 9월에 5박 숙박함
답변 제공: Manager 님, 2022년 11월 8일
Hi Tim, Thank you for your Review. We have a great location. Regards, Olwyn, Trilogy Manager

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at Trilogy 3 times now. We love the apartments, love the easy walk & love that it isn't right in the centre of the busy Surfers Paradise strip. Close to tram also.
2022년 8월에 5박 숙박함
답변 제공: Manager 님, 2022년 11월 8일
Hi Rebecca, thank you for sharing this review. We are glad that you are happy with your stay here at Trilogy. Regards, Olwyn, Trilogy Manager

4/10 - 별로예요

Hoiue

가족 여행
별로예요: 청결 상태
Cleanliness need to be improved
The check in was smooth. But the room is not clean. Toilet has poo stain. The kitchen drain is super smelly.
2022년 8월에 2박 숙박함

8/10 - 좋아요

Melinda

좋아요: 청결 상태, 객실의 편안함
Great location
Receptionist was helpful. Wifi didn’t work. Lovely location and fantastic facilities.
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Alexandra

2022년 7월에 2박 숙박함
답변 제공: Manager 님, 2022년 8월 2일
Hi Alexandra, Thank you for your review. We hope to see you again some time. Regards, Olwyn, Trilogy Manager

6/10 - 괜찮아요

Alexander

가족 여행
별로예요: 청결 상태
Good value for money
Location was good. Sunday check in was painful, no staff from 1pm and took about 20 minutes for them to answer after hours phone number. Room was good for the money 2 bedrooms with big balcony. Bathroom was a bit below average with no toilet paper and mould on shower. Overall was a good place and probably come back one day.
2022년 7월에 2박 숙박함
답변 제공: Manager 님, 2022년 8월 2일
Hi Alexander, Thank you for your review. Sorry about the missing toilet paper and mould in the shower. That isn't to our normal standard, and I have spoken to our housekeeping team regarding this. It helps our on-going training when any issues are brought to our attention. Regards, Olwyn, Trilogy Manager

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 객실의 편안함
Good service
Check was easy. Staff very friendly. Room was clean.
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic Location close to everything. Property was in excellent condition. Staff outstanding.
2021년 5월에 8박 숙박함
답변 제공: Manager 님, 2021년 6월 8일
Hi, Thank you for taking the time to reply. Glad you enjoyed your stay. Olwyn, Trilogy Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location, easy check in and great friendly service. We had the double story penthouse which was very spacious and well set out. Fantastic for a family, maybe even two! My only faults would be that it would have been lovely to have a TV in the master suite (I think there is usually one there but was removed for some reason) and that there were no hand weights or mirrors in the gym. Otherwise a fantastic place to stay :)
2021년 5월에 7박 숙박함
답변 제공: Manager 님, 2021년 6월 8일
Thank you for this review. I am discussing the TV in the bedroom with the owner, to see if we can resolve this problem. Regards, Olwyn Trilogy Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious apartment in a quiet pocket of Surfers Paradise. Nice staff at reception!
2021년 5월에 3박 숙박함
답변 제공: Manager 님, 2021년 6월 8일
Hi, we appreciate your comments. Thankyou, Olwyn, Trilogy Manager

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Such a shame as we loved the accommodation but the cleaning let it down big time. I left a message for someone to ring me back and discuss this before I left a review but unfortunately no-one rang me back? Could a Manager get in contact with me please?
2021년 4월에 2박 숙박함
답변 제공: Manager 님, 2021년 6월 8일
Hi, Thank you for your review. We are so sorry to hear that the cleaning was not up to yours or our standard. We did have a new cleaner, who we found needed extra training. That has been done now, and we are back on track. Once again, our sincere apologies. This is extremely important to us. We are a local family-run small business, and we pride ourselves on keeping a high standard. Regards, Olwyn, Trilogy Manager

8/10 - 좋아요

Vanessa

단체 여행
좋아요: 청결 상태, 객실의 편안함
Very good lovely view and I really enjoyed it would stay again
2021년 4월에 3박 숙박함
답변 제공: Manager 님, 2021년 6월 8일
Glad to hear you enjoyed your stay Vanessa. Thanks for the photo. Regards, Olwyn, Trilogy Manager

4/10 - 별로예요

Samira

별로예요: 청결 상태, 객실의 편안함
2021년 3월에 10박 숙박함

8/10 - 좋아요

Evgenios

가족 여행
좋아요: 객실의 편안함
Manager
Had a few hiccups but the manager was great and sorted out all the issues great pool and spa needs a bit of an upgrade but the staff made up for that
2021년 3월에 9박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great apartment located aside from the hustle and bustle of the Gold Coast yet very close to surfers paradise beach and the night life of Cavill Avenue. Apartment was very clean with all the amenities included. Very quiet location with secure parking. This is my second time stay here and will book again next time. Thank you Trilogy.
2021년 3월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
Stayed last week for 5 days with my girlfriends. Location were central, we have been very happy with it. Thank you Trilogy 😊
2021년 1월에 5박 숙박함
답변 제공: Manager 님, 2021년 1월 28일
Hi, thank you for taking the time to write a review. We're glad to hear that you enjoyed your stay. Regards, Olwyn

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Katie the receptionist was so friendly and called me the day I was checking in to welcome me and find out the time of arrival. The property was clean and smelled nice. The place was specious. Very happy from the place.
2020년 12월에 2박 숙박함
답변 제공: Manager 님, 2021년 1월 21일
Hi, thank you for letting us know that you were happy with the customer service provided by one of our staff. glad you enjoyed your stay. Olwyn, Trilogy manager

8/10 - 좋아요

Stephanie 님, Brisbane

가족 여행
좋아요: 청결 상태
A few small things were broken in our room, not a big deal normally, but it was enough to make a difference to our stay.
2020년 12월에 4박 숙박함
답변 제공: Manager 님, 2021년 1월 21일
Hi Stephanie, Thank you for letting us know this. We are then able to work on improving. All the best, Olwyn, Trilogy Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
Central and clean Surfers hotel
This room was booked for a birthday celebration for 6 friends. The location was central check in easy and the room was spotlessly clean and roomy. The hotel staff were great and really polite.
2020년 12월에 2박 숙박함
답변 제공: Manager 님, 2020년 12월 9일
Thank you for your review. We're glad to hear that everything was as you and we expect. Hope you had a great celebration. Regards, Olwyn, Trilogy Manager

10/10 - 훌륭해요

Maret

단체 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
2020년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 편의 시설/서비스
Pool was great, room was ok. Felt disappointed over little things: TV didn’t work, no dishcloth in kitchen or scrubber to do basic wash up, no detergent for dishwasher, only one roll of toilet paper. Simple things that made the stay a little annoying because we had to worry about things I didn’t think I had to. Online booking said we had level 17 but ended up on level 2 which had residents on it and the floor had an awful smell
2020년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 3월에 9박 숙박함