외관

골든 빌리지 로지 여행 후기

2.5 out of 5
골든 빌리지 로지
1439 LaFontaine Road, Golden, BC

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 404개" "
평점 8 - 좋아요. 1002개 이용 후기 중 387개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 119개" "
평점 4 - 별로예요. 1002개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 41개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
그냥그래요
쾌쾌합니다 호텔일찍 들어와서 쉬는데 와이파이가잘안되요 골든자체가 인터넷이 잘안되는것같아요
2021년 9월에 1박 숙박함
답변 제공: Management 님, 2021년 9월 19일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격 대비 훌륭한 숙소라고 생각됩니다~ 다만 겨울에 방 난방이 되는데 시간이 좀 걸렸네요
2020년 12월에 1박 숙박함
답변 제공: Management 님, 2020년 12월 28일
Dear Traveler. Thank you for your review and for choosing our lodge. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our lodge.

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent rooms..all re-done.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Eugene 님, West Kelowna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was super friendly, and kept the office open a bit late, knowing we were coming in late.
2024년 4월에 1박 숙박함
답변 제공: Pavi 님, 2024년 4월 17일
Dear Eugene,Thank you so much for choosing Golden Village Lodge for your recent stay and for taking the time to share your wonderful feedback with us. We're thrilled to hear that you had a fantastic experience during your time with us.It's truly heartening to know that our staff's dedication to providing exceptional service left such a positive impression on you. Ensuring our guests feel welcome and accommodated is a top priority, and we're delighted that our team could extend their warmth and hospitality to you, even during your late arrival.Your kind words mean the world to us, and they serve as a tremendous motivation for our team to continue delivering exceptional service to all our guests. We're incredibly grateful for your praise and appreciation.We hope to have the pleasure of welcoming you back to Golden Village Lodge in the near future for another outstanding stay. If there's anything more we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warmest regards,Golden Village Lodge.

8/10 - 좋아요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean, people nice. A bit too close to highway
2024년 4월에 2박 숙박함
답변 제공: Pavi 님, 2024년 4월 17일
Dear William,Thank you for choosing Golden Village Lodge for your recent stay and for sharing your feedback with us. We're pleased to hear that you found our rooms clean and our staff friendly.We understand that the proximity to the highway may have affected your overall experience, and we sincerely apologise for any inconvenience this may have caused. Guest comfort and satisfaction are paramount to us, and we regret that we fell short of fully meeting your expectations in this regard.Your feedback is incredibly valuable to us, and we'll certainly take your comments into consideration as we continuously strive to improve our guests' experiences. If there are any specific measures you believe we could take to mitigate the noise from the highway or any other suggestions you'd like to share, we'd greatly appreciate hearing from you.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Golden Village Lodge.

8/10 - 좋아요

Lawrence 님, Naramata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Pavi 님, 2024년 4월 17일
Dear LawrenceThank you for choosing Golden Village Lodge for your recent stay and for taking the time to share your feedback with us. We're delighted to hear that you had an enjoyable experience overall.While we're thrilled to have met most of your expectations, we're keen to understand how we could have made your stay even better to earn that elusive fifth star. Your input is invaluable to us, and we're constantly striving to enhance our guests' experiences.If there are any specific areas you feel we could improve upon or any additional feedback you'd like to share, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we're committed to ensuring that each guest leaves with nothing short of a stellar impression.Once again, thank you for choosing Golden Village Lodge. We hope to have the pleasure of welcoming you back soon for an even more memorable stay.Warm regards,Golden Village lodge

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cute and clean. The owner called while we were on the road to explain where the key was incase we arrived after 10pm when the office was closed which I greatly appreciated. I would stay here again if ever in the area.
2024년 4월에 1박 숙박함
답변 제공: Pavi 님, 2024년 4월 17일
Dear Linda,Thank you so much for choosing Golden Village Lodge for your recent stay and for sharing your wonderful feedback with us. We're thrilled to hear that you had a fantastic experience during your time with us.We're delighted that you found our accommodations cute and clean – ensuring a comfortable and pleasant environment for our guests is one of our top priorities. We're also glad to hear that our owner's proactive communication regarding late check-in procedures was appreciated. We understand how important it is to feel welcomed and informed, especially when arriving late, and we're pleased that we could provide you with a seamless experience.Your kind words mean the world to us, and we're honoured that you would choose to stay with us again if you're ever in the area. We look forward to welcoming you back to Golden Village Lodge in the future. If there's anything more we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

MARIA LETICIA

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Alexzander

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfy beds, modern and clean room.
2024년 3월에 2박 숙박함
답변 제공: Pavi 님, 2024년 3월 26일
Dear Alexzander,Thank you very much for choosing to stay at Golden Village Lodge and for sharing your fantastic feedback with us. We're delighted to hear that you found our beds comfortable and appreciated the modern and clean ambiance of your room.Providing a comfortable and welcoming environment for our guests is always our top priority, and it's rewarding to know that we met your expectations during your stay.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back to Golden Village Lodge in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for your wonderful review, and we look forward to hosting you again soon.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Peter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good price, nice beds. Enjoy your stay in the mointains!
2024년 3월에 2박 숙박함
답변 제공: Pavi 님, 2024년 3월 26일
Dear Peter,Thank you so much for choosing Golden Village Lodge for your recent stay and for taking the time to leave us such a wonderful review. We're thrilled to hear that you found our pricing reasonable and that you enjoyed the comfort of our beds.It's always our goal to provide our guests with a pleasant and memorable experience, and we're delighted to know that we could contribute to your enjoyment during your time in the mountains.Your feedback means a lot to us, and we truly appreciate your kind words. If you ever find yourself back in the area, we would be honored to host you again at Golden Village Lodge.Wishing you safe travels and many more enjoyable stays in the mountains!Best regards,Golden Village Lodge

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds and bedding were lovely. I liked the laminate floors. Could use a bit of Spring Time repairs. Faulty flush button of the toilet and broken toilet paper holder.
2024년 3월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 26일
Dear Christine,Thank you for choosing Golden Village Lodge for your recent stay, and for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed the comfort of our beds and bedding, as well as appreciated the laminate floors in your room.Your comments regarding the need for some Spring Time repairs are duly noted, and we apologize for any inconvenience caused by the faulty flush button and broken toilet paper holder. Maintaining the quality of our facilities is of utmost importance to us, and we will ensure that these issues are promptly addressed by our maintenance team to uphold our standards of excellence.We appreciate your valuable feedback, as it helps us to continuously improve and enhance the experience for our guests. If there is anything else we can assist you with or if you plan to visit us again in the future, please do not hesitate to reach out to us directly.Once again, thank you for choosing Golden Village Lodge. We look forward to welcoming you back for another enjoyable stay.Best regards,Golden Village Lodge

2/10 - 너무 별로예요

Tony

Check in time was stated as 4pm to midnight. I arrived at 11:30 PM and the office was closed with a number to call on the door. I called the number and no one answered. Had to stay at a hotel down the street even though I already paid for a room here.
2024년 3월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 26일
Dear Tony,We sincerely apologize for the inconvenience you experienced during your recent visit to Golden Village Lodge. Your feedback is extremely important to us, and we are truly sorry to hear about the issues you encountered with our check-in process.We understand how frustrating it must have been to arrive late and find our office closed despite the stated check-in time. This is certainly not the level of service we aim to provide to our guests. Please accept our deepest apologies for the inconvenience and frustration this situation caused you.Rest assured, we take your feedback seriously and are actively working to ensure that similar incidents do not occur in the future. We are reviewing our procedures to ensure better communication and availability for late check-in situations.Additionally, we are investigating the matter and will get back to you on this.Once again, we apologize for the inconvenience and disappointment you experienced during your visit. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.Warm regards,Golden Village Lodge

8/10 - 좋아요

Ronald

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean rooms.
2024년 3월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 24일
Dear Ronald,Thank you for choosing Golden Village Lodge for your recent stay, and for taking the time to share your feedback with us. We're thrilled to hear that you found our rooms to be nice and clean.Ensuring a comfortable and welcoming environment for our guests is one of our top priorities, so it's truly rewarding to receive such positive feedback about the cleanliness of our rooms. We take great pride in maintaining high standards of cleanliness throughout our property, and we're delighted that it contributed to your overall satisfaction.Your rating of 4 out of 5 stars means a lot to us, and we're grateful for your support. If there's anything else we can do to enhance your experience further or if you have any suggestions for improvement, please feel free to let us know. We're always eager to listen to our guests and make any necessary adjustments to ensure their future stays are even more enjoyable.Once again, thank you for choosing Golden Village Lodge. We look forward to welcoming you back and providing you with another wonderful stay in the near future.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to find, friendly staff, great price.
2024년 3월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 24일
Dear Andrea,Thank you so much for choosing to stay at Golden Village Lodge and for taking the time to share your feedback with us. We're absolutely delighted to hear that you had such a fantastic experience during your recent stay.It's wonderful to know that you found our location easy to find and that our staff were able to provide you with friendly and helpful service. We strive to create a welcoming and accommodating atmosphere for all our guests, and your kind words are a true testament to our team's dedication.Additionally, we're thrilled that you found our pricing to be great value. Providing our guests with affordable rates without compromising on quality is something we take great pride in.Your perfect rating of 5 out of 5 stars means the world to us, and we truly appreciate your support. Should you ever find yourself in the area again, we would be honoured to welcome you back for another memorable stay.Once again, thank you for choosing Golden Village Lodge. We look forward to the opportunity to host you again in the future.Warm regards,Golden Village Lodge

8/10 - 좋아요

Morna

2024년 3월에 1박 숙박함
답변 제공: Pavi 님, 2024년 4월 17일
Dear Morna,Thank you for choosing to stay with us at Golden Village Lodge and for taking the time to provide us with your feedback. We're glad to hear that overall, your stay was a positive experience.Your feedback is incredibly valuable to us as we continuously strive to enhance our guests' experiences. We noticed that you rated your stay as a 4 out of 5, and we would love to learn more about how we can improve to earn that fifth star from you.If there are any specific aspects of your stay that you feel could be improved upon or any additional feedback you'd like to share, please don't hesitate to let us know. Your satisfaction is our top priority, and we're committed to ensuring that each guest leaves with nothing short of a stellar impression.Once again, thank you for choosing Golden Village Lodge. We hope to have the pleasure of welcoming you back soon for an even more enjoyable stay.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Connie 님, Claresholm

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and new. We really liked it.
2024년 3월에 3박 숙박함
답변 제공: Pavi 님, 2024년 3월 20일
Dear Connie,Thank you for taking the time to leave us a perfect 5 out of 5 rating following your recent stay at Golden Village Lodge! We are thrilled to hear that you had such a wonderful experience with us.Your satisfaction is our top priority, and it's incredibly rewarding to know that we were able to meet and exceed your expectations during your time with us. We strive to provide exceptional service and comfortable accommodations to all our guests, and we're delighted that we succeeded in doing so for you.Should your travels bring you back to the area, it would be our pleasure to welcome you back to Golden Village Lodge for another outstanding stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.Thank you once again for choosing to stay with us and for your kind words. We look forward to the opportunity to host you again soon!Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Christine

2024년 3월에 1박 숙박함
답변 제공: Pavi 님, 2024년 4월 17일
Dear Christine,Thank you so much for choosing Golden Village Lodge for your recent stay and for awarding us with a perfect 5 out of 5 rating! We are absolutely thrilled to hear that your experience with us was nothing short of exceptional.Your satisfaction is our top priority, and we're delighted to know that we succeeded in providing you with a memorable and enjoyable stay. Your positive feedback truly means the world to us and serves as a testament to the hard work and dedication of our team.We hope to have the pleasure of welcoming you back to Golden Village Lodge in the near future for another outstanding stay. If there's anything more we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warmest regards,Golden Village Lodge

8/10 - 좋아요

Jeremy

2024년 3월에 1박 숙박함
답변 제공: H 님, 2024년 4월 1일
Dear Jeremy,Thank you for your positive review. We hope to see you again in the near future.Best regards,Golden Village Lodge Staff

4/10 - 별로예요

Grant

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Internet doesn't work. Don't advertise you have free internet it you're not going to provide it. Would not return.
2024년 3월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 9일
Dear Grant,Thank you for sharing your feedback with us regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the internet service during your time with us. Providing reliable internet access is crucial in today's world, and we understand the frustration when expectations are not met.Please rest assured that we take your comments seriously, and we will investigate the issues you encountered to ensure they are promptly addressed. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short in meeting your expectations in this regard.We appreciate your valuable feedback as it helps us to improve and enhance the services we offer. We truly hope you will consider giving us another opportunity to serve you in the future, and we assure you that we will do our utmost to make your next stay a more pleasant one.Thank you once again for bringing this matter to our attention.Best regards,Golden Village Lodge

8/10 - 좋아요

Laura

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The good things: the hotel room decor and furnishings were nicely updated. The bed was very comfortable and clean. The room smelled very clean. The not-so-good: expedia said there was a 24-hour front desk but this was not the case, so my key was left for me in a mailbox outside as I arrived just after 10 pm; the coffee maker in the room didn't work; and the cleaning in the bathroom wasn't great--grubby door where people have touched it repeatedly, dusty surfaces.
2024년 3월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 9일
Dear Laura,Thank you for sharing your feedback with us following your recent stay. We are pleased to hear that you enjoyed the updated decor and furnishings of your hotel room, as well as the comfort and cleanliness of the bed. Providing a comfortable and inviting environment for our guests is always our top priority.However, we are truly sorry to learn of the issues you encountered during your stay. Please accept our sincerest apologies for the inconvenience caused by the discrepancies between the information provided by Expedia regarding our front desk hours and the actual operation. We understand the importance of having a seamless check-in process, especially when arriving late at night, and we will certainly review our communication channels to ensure accuracy in the future.Additionally, we regret to hear about the malfunctioning coffee maker in your room and the cleanliness issues you encountered in the bathroom. Please rest assured that we take your comments seriously, and we will address these matters with our team to prevent similar occurrences in the future. Ensuring the highest standards of cleanliness and functionality throughout our facilities is paramount, and we apologize for falling short of your expectations in this regard.We appreciate your valuable feedback as it helps us to identify areas for improvement and enhance the overall guest experience. We hope that you will give us another opportunity to exceed your expectations on a future visit. If there's anything more we can do to make your next stay more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable stay in a clean room for a great price.
2024년 3월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 9일
Dear Jackie,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you had a comfortable stay in our clean room and that you found our pricing to be great value.Providing a clean and comfortable environment for our guests is one of our top priorities, and it's always gratifying to know when we've succeeded in meeting those expectations.We appreciate your kind words and your decision to award us a perfect rating. Your satisfaction is very important to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Yves

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick overnight stop. Beds were super comfy and room was warm and quiet:)
2024년 3월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 6일
Dear Yves,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your overnight stay at Golden Village Lodge exceeded your expectations.It's wonderful to know that you found our beds to be super comfy and that your room was warm and quiet, providing you with the perfect environment for a restful night's sleep. Our team works hard to ensure that every guest feels comfortable and well-rested during their stay, so it's incredibly rewarding to receive your positive feedback.We appreciate your kind words and hope to welcome you back to Golden Village Lodge in the near future for another enjoyable stay. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Pavi 님, 2024년 3월 6일
Dear Erin,We would like to extend our heartfelt gratitude for your exceptional 5 out of 5 review following your recent stay at Golden Village Lodge.Your feedback is invaluable to us, and we're delighted to learn that your experience with us met your expectations. Ensuring our guests have a memorable and comfortable stay is our top priority, and it brings us great joy to know that we succeeded in providing you with a positive experience.We sincerely appreciate your patronage and the time you took to share your thoughts. Should your travels bring you back to our area, we would be honored to welcome you once again to Golden Village Lodge.Warm regards,Golden Village Lodge

8/10 - 좋아요

Clinton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasantly surprised. Great price. Rooms clean and updated Just at top of hill coming from East and 5 min drive to downtown Would definitely stay again
2024년 3월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 6일
Dear Clinton,Thank you for taking the time to share your feedback regarding your recent stay at Golden Village Lodge. We greatly appreciate your input as it helps us continue to improve and provide the best possible experience for our guests.We're delighted to hear that you were pleasantly surprised by your stay with us, finding our rates agreeable and our rooms clean and updated. Your satisfaction is our utmost priority, and we're pleased to know that we met your expectations in these aspects.We also acknowledge your comment about our location, just at the top of the hill from the East and a short 5-minute drive to downtown. While we're glad this aspect was convenient for you, we're interested in learning how we could further enhance your experience in the future.Please don't hesitate to reach out to us directly with any additional feedback or suggestions you may have. We value your input and are committed to continually improving our services to better serve our guests.Thank you once again for choosing to stay at Golden Village Lodge. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Golden Village Lodge.

2/10 - 너무 별로예요

Chad

2024년 3월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 24일
Dear Chad,Thank you for taking the time to share your feedback regarding your recent stay at Golden Village Lodge. We genuinely appreciate all forms of feedback as they help us to continually improve and enhance the experiences of our guests.We're truly sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience or discomfort you may have encountered during your stay. Your satisfaction is of the utmost importance to us, and we regret that we fell short of delivering the level of service and quality that we strive to provide.We would greatly appreciate the opportunity to learn more about your specific concerns so that we can address them effectively and prevent similar issues from occurring in the future. Please feel free to reach out to us directly at your convenience, to further discuss your experience. Your insights are invaluable to us as we work towards making necessary improvements.Once again, we apologize for any shortcomings you experienced during your time at Golden Village Lodge. We hope to have the opportunity to welcome you back in the future and demonstrate the high standards of hospitality for which we are known.Warm regardsGolden Village Lodge

10/10 - 훌륭해요

Matt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is newly renovated, clean and convenient.
2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 1일
Dear Matt,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you thoroughly enjoyed your stay at Golden Village Lodge.It brings us great joy to know that you found our property to be newly renovated, clean, and convenient. We take pride in maintaining high standards of cleanliness and comfort for our guests, and it's truly rewarding to see that our efforts have been appreciated.Your kind words serve as encouragement for our team to continue delivering exceptional experiences to all our guests. We hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Adrien

2024년 2월에 2박 숙박함
답변 제공: Pavi 님, 2024년 3월 20일
Dear Adrien,Thank you very much for taking the time to leave us a 5 out of 5 rating following your recent stay at Golden Village Lodge. Your feedback is greatly appreciated, and we're delighted to hear that you had a wonderful experience with us.We strive to provide our guests with exceptional service and accommodations, and we're thrilled that we were able to meet your expectations during your time with us. Your satisfaction is our top priority, and we're grateful for your recognition of our efforts.If there's anything specific that you particularly enjoyed or if there are any areas where you believe we can further improve, please don't hesitate to let us know. Your feedback is invaluable to us as we continuously work to enhance the experience of our guests.Once again, thank you for choosing to stay at Golden Village Lodge. We hope to have the pleasure of welcoming you back for another memorable stay in the near future.Warm regards,Golden Village Lodge

8/10 - 좋아요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a decent place for the price. The room was nice looking and beds seemed clean and comfy. The bathroom roll of toilet paper was almost empty upon our arrival and there was no extra roll available. After a very long drive and not much sleep the night before we were too tired to deal with it and just went extremely sparingly and just made due with what was there for the one night. There were also black hairs in the bathroom on the wall and only one extremely tiny bar of soap. This place has paper thin walls. We heard people arrive next door after we had gone to bed and we heard them again in the morning. We could hear their entire conversation as we lay in bed. Thank goodness nothing funky went on. Some more attention to detail such as leaving adequate toilet paper/soap would have made the stay better.
2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 2일
Dear Shannon,Thank you for taking the time to share your feedback regarding your recent stay at Golden Village Lodge. We appreciate your detailed review, as it helps us identify areas where we can improve and ensure that all our guests have a pleasant experience.We're glad to hear that you found our rooms to be nice-looking and our beds comfortable. However, we sincerely apologize for the inconvenience caused by the insufficient supply of toilet paper and soap in your room. Rest assured, we have taken note of your comments and will work diligently to ensure that our housekeeping team pays closer attention to these details in the future.We also apologize for the noise disturbance you experienced due to the thin walls. We understand how important a good night's sleep is, especially after a long drive, and we regret that this aspect of your stay did not meet your expectations. We will explore ways to address this issue to minimize disruptions for our guests.Your feedback is invaluable to us, as it helps us strive for excellence and continually improve our services. We hope that despite these issues, you were still able to enjoy your overall stay with us. If there's anything else we can do to make amends or if you have any further suggestions, please don't hesitate to reach out to us directly.We genuinely hope to have the opportunity to welcome you back to Golden Village Lodge in the future and provide you with a much-improved experience.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Marina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recommend, clean and nice place
2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 2일
Dear Marina,Thank you so much for your glowing review of your recent stay at Golden Village Lodge! We truly appreciate you taking the time to share your experience with us and with other potential guests.We're thrilled to hear that you found our lodge to be recommendable and that you enjoyed the cleanliness and overall ambiance of the place. Providing a clean and comfortable environment for our guests is one of our top priorities, so it's incredibly rewarding to receive feedback like yours.Your satisfaction is our ultimate goal, and it's wonderful to know that we were able to meet your expectations during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back to Golden Village Lodge in the future. Until then, safe travels!Warm regards,Golden Village Lodge

10/10 - 훌륭해요

gloria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Underated
답변 제공: Pavi 님, 2024년 3월 2일
Dear Gloria,Thank you very much for your wonderful review of Golden Village Lodge! We greatly appreciate your kind words and are delighted to hear that you found your stay to be underrated.Ensuring that our guests have a memorable and enjoyable experience is always our top priority, and it's incredibly rewarding to receive such positive feedback. We're thrilled that we were able to exceed your expectations and provide you with a fantastic stay.If there's anything else we can do to further enhance your experience during your next visit, please don't hesitate to reach out. We can't wait to welcome you back to Golden Village Lodge again soon!Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay!!
2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 2일
Dear Joseph,Thank you so much for your fantastic review of your recent stay at Golden Village Lodge! We are thrilled to hear that you had an excellent experience with us.Providing exceptional service and ensuring our guests have a wonderful stay is our top priority, so it's incredibly rewarding to receive such positive feedback. We're delighted that we were able to meet and exceed your expectations during your time with us.If there's anything else we can do to make your next visit even more memorable, please do not hesitate to let us know. We can't wait to welcome you back to Golden Village Lodge in the future!Warm regards,Golden Village Lodge

8/10 - 좋아요

Kenny

What I liked was the Indian Kitchen restaurant attached to hotel, it was excellent
2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 2월 23일
Dear Kenny,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you enjoyed your dining experience at the Indian Kitchen restaurant attached to the hotel.At Golden Village Lodge, we strive to provide our guests with exceptional service and amenities, including diverse dining options that cater to various tastes. It's wonderful to know that you found the food at Indian Kitchen excellent. We'll be sure to pass along your compliments to the restaurant team.Your feedback is invaluable to us as it helps us understand what we're doing well and where we have opportunities to improve. If there's anything specific you think we could do to enhance your overall experience and earn that extra star next time, please don't hesitate to let us know.Once again, thank you for your review, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable rooms, conveniently located by highway. Outstanding Indian restaurant on site. Perfect as a stopover when travelling.
2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 2월 23일
Dear Andrew,Thank you so much for taking the time to share your glowing review of your recent stay with us. We're absolutely delighted to hear that you found our rooms to be very clean and comfortable. Ensuring our guests have a comfortable and pleasant stay is always our top priority, and it's fantastic to know that we succeeded in providing you with a positive experience.We're also thrilled that you enjoyed the convenience of our location near the highway. We understand the importance of easy accessibility, especially for travelers like yourself, and we're pleased that our location met your needs.Furthermore, we're thrilled that you had the opportunity to dine at our Indian restaurant on-site and that you found it outstanding. Our culinary team takes great pride in delivering delicious and authentic cuisine, and your feedback serves as a wonderful validation of their hard work and dedication.It's wonderful to hear that our hotel served as the perfect stopover for you during your travels. We truly appreciate your kind words and recommendation.We look forward to welcoming you back in the future for another exceptional stay.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Andrew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Stay for the price
2024년 2월에 3박 숙박함
답변 제공: Pavi 님, 2024년 3월 2일
Dear Andrew,Thank you very much for taking the time to share your experience at Golden Village Lodge! We're thrilled to hear that you had a great stay with us and that you found our accommodations to be excellent value for the price.Providing exceptional value to our guests is something we take great pride in, so it's incredibly rewarding to receive feedback like yours. We're delighted that you enjoyed your time with us and that we were able to meet your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to Golden Village Lodge in the future!Warm regards,Golden Village Lodge

8/10 - 좋아요

Dyana

2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 21일
Dear Dyana,Thank you for taking the time to review your recent stay at Golden Village Lodge. We appreciate your feedback and are glad to hear that overall, your experience was positive.While we're pleased that you rated your stay a 4 out of 5, we are also interested in learning more about how we can improve and potentially earn a perfect score from you in the future. If there are any specific areas where you believe we could enhance our services or accommodations, please do not hesitate to share your insights with us. Your feedback is invaluable as we strive to provide the best possible experience for all our guests.We're committed to addressing any areas for improvement and ensuring that your next visit with us exceeds your expectations. Thank you once again for choosing to stay at Golden Village Lodge, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Golden Village Lodge

4/10 - 별로예요

Mark

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was fun for kids. Hot tub temp was always very low. We continually had to ask them to turn it on/up.
2024년 2월에 3박 숙박함
답변 제공: Pavi 님, 2024년 2월 23일
Dear Mark,Thank you for taking the time to share your feedback regarding your recent stay at Golden Village Lodge. We sincerely apologize for any inconvenience you experienced during your visit.We're glad to hear that the pool provided some enjoyment for your kids. However, we're disappointed to learn that you encountered issues with the hot tub temperature. Please accept our apologies for the inconvenience and frustration this caused. Maintaining a comfortable and enjoyable experience for all of our guests is our top priority, and we regret that we fell short in this instance.We appreciate you bringing this matter to our attention, as it helps us identify areas for improvement. Rest assured, we will address the issue with our team to ensure that proper measures are taken to maintain the hot tub temperature at an appropriate level consistently.Once again, we apologize for any inconvenience you experienced, and we hope that this isolated incident does not deter you from considering a future stay with us. If you do choose to visit us again, please don't hesitate to reach out to our team directly, and we will do everything we can to ensure a more enjoyable experience.Thank you for your understanding, and we hope to have the opportunity to welcome you back to Golden Village Lodge in the future.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the value , very nicely maintained, friendly and accommodating staff. Rooms are comfortable, very clean and quality linens. We actually booked an extra night , as quiet and relaxing after ski day .we will book again
2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 2월 23일
Dear Emma,Thank you so much for your wonderful review and for choosing to stay at Golden Village Lodge. We're thrilled to hear that you had such a positive experience with us.It's fantastic to know that you found our lodge to be a great value and that you appreciated the efforts of our staff to maintain a friendly and accommodating atmosphere. Providing a comfortable and clean environment for our guests is incredibly important to us, and we're delighted that you found the rooms to be comfortable, clean, and well-equipped with quality linens.We're also pleased to hear that you enjoyed the tranquility and relaxation that our lodge offers after a day of skiing. There's nothing quite like unwinding in a peaceful environment, and we're glad that you found it to be the perfect retreat.Thank you for choosing to extend your stay with us. It's always a pleasure to know that our guests have had such a positive experience that they decide to stay longer. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Golden Village Lodge

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 2월 23일
Dear John,Thank you for choosing Golden Village Lodge for your recent stay, and for taking the time to share your feedback with us.We're glad to hear that you found your stay to be nice. Your satisfaction is important to us, and we appreciate your positive comments.If there were any specific aspects of your stay that you particularly enjoyed or any areas where you believe we could improve, we would love to hear more details from you. Your feedback helps us to better understand our guests' experiences and ensures that we can continue to provide exceptional service.Thank you again for your review, and we hope to have the opportunity to welcome you back to Golden Village Lodge in the future.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good. Nice beds
2024년 2월에 4박 숙박함
답변 제공: Pavi 님, 2024년 2월 23일
Dear Samuel,Thank you for choosing to stay at Golden Village Lodge and for sharing your positive feedback with us.We're thrilled to hear that you had a great experience during your stay with us and that you found the beds to be comfortable. Providing a comfortable and restful night's sleep is one of our top priorities, and we're delighted that you enjoyed your rest on our beds.If there's anything else you particularly enjoyed about your stay or any suggestions you have for us to further enhance our guests' experiences, please feel free to let us know. Your feedback is invaluable to us as we continuously strive to provide excellent service to our guests.Once again, thank you for your kind words, and we look forward to welcoming you back to Golden Village Lodge in the future.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

ken

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Cozy quiet and CLEAN!
2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 2월 23일
Dear Ken,Thank you so much for your glowing review and for choosing to stay at Golden Village Lodge. We're delighted to hear that you had such a positive experience with us.It's wonderful to know that you found our lodge to be cozy, quiet, and clean. Providing a comfortable and serene environment for our guests is always our top priority, and we're thrilled that we were able to meet your expectations in these aspects.Your feedback is greatly appreciated and serves as motivation for our team to continue delivering exceptional service to all of our guests. If there's anything else we can do to further enhance your experience or if you have any suggestions for us, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back to Golden Village Lodge in the future for another enjoyable stay.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Ann

Very clean and newly renovated. Good stay.
2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 2월 23일
Dear Ann,Thank you for choosing to stay at Golden Village Lodge and for taking the time to share your feedback with us.We're delighted to hear that you had a wonderful stay and that you found our facilities to be very clean and newly renovated. Providing a fresh and welcoming environment for our guests is a top priority, and we're thrilled that you appreciated our efforts in this regard.Your positive comments are greatly appreciated and will be shared with our team, as they serve as motivation for us to continue delivering exceptional service to all of our guests.If there's anything else we can do to further enhance your experience or if you have any suggestions for us, please don't hesitate to let us know.We look forward to welcoming you back to Golden Village Lodge for another enjoyable stay in the future.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfy beds, quit at night, good water pressure for the shower.
2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 2월 23일
Dear Mark,Thank you for choosing to stay at Golden Village Lodge and for sharing your positive feedback with us.We're thrilled to hear that you had a great experience during your stay and that you found our beds to be comfy, the nights quiet, and the water pressure in the shower to be good. Ensuring our guests have a comfortable and restful stay is always our top priority, and we're delighted that we succeeded in providing you with a pleasant experience in these aspects.Your feedback is greatly appreciated and will be shared with our team, as it serves as motivation for us to continue delivering exceptional service to all of our guests.If there's anything else we can do to further enhance your experience or if you have any suggestions for us, please don't hesitate to let us know.We look forward to welcoming you back to Golden Village Lodge for another enjoyable stay in the future.Warm regards,Golden Village Lodge

2/10 - 너무 별로예요

Dayne

2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 21일
Dear Dayne,Thank you for taking the time to provide feedback regarding your recent stay at Golden Village Lodge. We're deeply sorry to learn that your experience fell short of your expectations, and we sincerely apologies for any inconvenience or dissatisfaction you may have encountered during your time with us.Your feedback is invaluable to us, and we would greatly appreciate the opportunity to understand the specific issues you faced so that we can address them effectively. If you could kindly provide more details about your stay, it would assist us in identifying areas for improvement and ensuring that similar issues do not occur in the future.Please rest assured that providing our guests with a comfortable and enjoyable experience is our top priority, and we take your feedback very seriously. We are committed to making necessary changes and improvements based on your comments to ensure that all our guests have a positive experience at Golden Village Lodge.Once again, we apologies for any inconvenience you experienced during your stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warm regards,Golden Village Lodge

6/10 - 괜찮아요

miss maureen 님, Edmonton

가족 여행
Room is good 👍
2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 2월 5일
Dear Maureen,Thank you for taking the time to share your feedback on your recent stay at Golden Village Lodge. We appreciate your input, and we're delighted to hear that you found the room to be good – that's fantastic to know!While we're pleased that the room met your expectations, we also noticed your overall rating was 3 out of 5. We would love to gain further insights into your experience and understand if there are specific areas we can improve upon to make your next stay even more enjoyable.If you have any additional comments or suggestions, please feel free to share them with us. Your feedback is invaluable, and we are committed to continuously enhancing our services to provide the best possible experience for our guests.Thank you once again for choosing Golden Village Lodge. We hope to have the pleasure of welcoming you back and exceeding your expectations in the future.If there's anything more we can do for you, please don't hesitate to reach out.Best regards,Golden Village Lodge

10/10 - 훌륭해요

marcel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable bed, clean, good price. We will be back
2024년 2월에 1박 숙박함
답변 제공: Pavi 님, 2024년 2월 3일
Dear Marcel,Thank you so much for taking the time to share your positive experience at Golden Village Lodge! We are delighted to hear that you found our beds comfortable, appreciated the cleanliness, and found the pricing to be reasonable.It's wonderful to know that you had a great stay, and we're thrilled to hear that you plan to return. Our team works hard to ensure a comfortable and welcoming environment for our guests, and your feedback is truly rewarding.We can't wait to have you back at Golden Village Lodge. If there's anything specific you would like us to prepare or improve for your next visit, please feel free to share your suggestions. We want to make each of your stays with us as enjoyable as possible.Thank you once again for choosing Golden Village Lodge . We look forward to welcoming you back soon!Best regards,

8/10 - 좋아요

Georgina

2024년 1월에 1박 숙박함
답변 제공: Pavi 님, 2024년 3월 20일
Dear Georgina,Thank you for sharing your feedback following your recent stay at Golden Village Lodge. We greatly appreciate your honest rating and the time you took to provide us with your insights.While we're pleased to see that overall, your stay was enjoyable, we also take note of the areas where we may have fallen short. Your feedback is incredibly valuable to us as it helps us identify areas for improvement and ensures that we continue to provide the best possible experience for all our guests.If there are specific aspects of your stay that you believe could have been better or areas where we can enhance our services, we would be grateful if you could share them with us. Your input allows us to address any concerns and make the necessary adjustments to better meet the needs and expectations of our guests.Once again, thank you for choosing to stay at Golden Village Lodge. We hope to have the opportunity to welcome you back in the future and provide you with an even more exceptional experience.Warm regards,Golden Village Lodge

10/10 - 훌륭해요

Loveleen 님, Nanaimo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good staff, clean
2024년 1월에 1박 숙박함
답변 제공: Pavi 님, 2024년 2월 3일
Dear Loveleen,Thank you so much for taking the time to share your positive experience at Golden Village Lodge. We are thrilled to receive your 5-star rating and appreciate your kind comments about our staff and the cleanliness of our property.It's heartening to hear that our team's efforts to provide excellent service and maintain a clean environment have contributed to your enjoyable stay. Your feedback is truly motivating for all of us.We look forward to the pleasure of hosting you again in the future. If there are any specific aspects you would like us to focus on or any preferences you have for your next visit, please feel free to share them with us. Your satisfaction is our top priority, and we want to ensure that every stay with us is memorable.Once again, thank you for choosing Golden Village Lodge. We can't wait to welcome you back for another wonderful experience.Best regards,Golden Village Lodge

8/10 - 좋아요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice newly renovated room. Very quiet time of year so staffing seemed minimal, but not a problem.
2024년 1월에 1박 숙박함
답변 제공: Pavi 님, 2024년 1월 29일
Dear Carol,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay in our newly renovated room and that the atmosphere was quiet during your visit.Your positive comments are greatly appreciated, and we're pleased to know that the renovations met your expectations. We understand that the staffing levels may have seemed minimal during your stay due to the quiet time of the year. Your understanding is valued, and we are constantly working to ensure our guests receive the best service possible, even during periods of lower occupancy.If you have any further suggestions or specific feedback on how we can enhance your experience in the future, please don't hesitate to share. Your insights are crucial to our ongoing efforts to improve our services.Thank you again for choosing to stay with us. We look forward to welcoming you back and providing another enjoyable experience during your next visit.Best regards,Golden Village Lodge

8/10 - 좋아요

Deanne

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Pavi 님, 2024년 1월 30일
Dear Deanne,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your positive rating of 4 out of 5, and we're delighted to hear that you had an overall enjoyable experience.We're always striving to make our guests' stays as pleasant as possible, and your feedback is instrumental in helping us achieve that goal. If there are specific areas where you feel we can improve or if there are any suggestions you'd like to share, please don't hesitate to reach out. Your insights are invaluable to us.We hope to have the pleasure of hosting you again in the future and providing you with an even more exceptional stay.Thank you for choosing Golden Village Lodge, and we look forward to welcoming you back.Best regards,Golden Village Lodge.

4/10 - 별로예요

Seema

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I called this property to confirm if their pool was functional so that kids could carry their bathing suits. The guy who answered the phone did confirm that it was. But the next-day when we arrived we were told that it is under maintenance. When I went and looked at the state there was tarp laid out and was not functional at all. The receptionist says that it was functional, till yesterday but not today. They had to shut it down !
답변 제공: Pavi 님, 2024년 1월 29일
Dear Seema,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and disappointment you faced during your stay, particularly regarding the conflicting information about the pool's functionality.We understand the frustration this must have caused, especially after receiving confirmation that the pool was operational when you called. We are genuinely sorry for any miscommunication, and we acknowledge the importance of accurate information for our guests' plans.The discrepancy between what was conveyed over the phone and the actual state of the pool is concerning, and we will investigate this matter to prevent similar situations in the future. We appreciate your understanding and patience in dealing with this issue.If there is anything we can do to make amends or if you have further details to share about your experience, please don't hesitate to reach out to our customer service team directly.We value your feedback, and we hope to have the opportunity to welcome you back in the future, providing you with a more accurate and enjoyable stay.Best regards,Golden Village Lodge