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더블트리 바이 힐튼 호텔 구르가온 - 뉴 델리 NCR 여행 후기

5 out of 5
더블트리 바이 힐튼 호텔 구르가온 - 뉴 델리 NCR
Sector -56, Golf Course Road, Gurugram, Delhi N.C.R

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 109개 이용 후기 중 44개" "
평점 8 - 좋아요. 109개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 109개 이용 후기 중 9개" "
평점 4 - 별로예요. 109개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 109개 이용 후기 중 5개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

4/10 - 별로예요

Myunggil

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not recommend..
There was a musty smell in the room. Food is varied but not of high quality. The room card key broke once every two days, so I had to visit the front desk. The refrigerator in the room was broken.
2022년 8월에 10박 숙박함

2/10 - 너무 별로예요

Suk Hwan

2022년 8월에 10박 숙박함

8/10 - 좋아요

JONGEH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Shaleen 님, 2020년 2월 3일
Dear Jongeh, Greetings!! Thank you for your kind ratings. We look forward to see you again. Regards, Shaleen Gambhir Operations Manager

8/10 - 좋아요

Narae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 4박 숙박함
답변 제공: Swati Saini 님, 2019년 6월 7일
Dear Neil, Thank you for taking out time and sharing your positive feedback with us. We are happy to know that you liked our products and services at the hotel. We look forward to welcome you again at the hotel. Warm Regards Hotel Management Team

4/10 - 별로예요

Han Kyung

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
객실에서 곰팡이냄세 심하게 남 다른객실로 교체 요청했으나 3번 프런트 전화후 2시간 뒤에야 처리됨
2018년 8월에 1박 숙박함
답변 제공: DoubleTree By HIlton Gurgaon의 경영진 님, 2018년 10월 22일
친애하는 소중한 손님, 귀하의 답변과 검토에 감사 드리며, 객실 변경에 신속하게 대응하지 않으셔서 죄송합니다. 우리는 방을 많이 예약 한 객실이 발명품 이었기 때문에 그 사건을 언급하고 싶습니다. 빈 방을 사용할 수 없었고 신선한 방을 얻으려면 잠시 시간이 걸렸습니다. 우리는 그러나 당신을 기다리는 당신을 얻는 것을 원하지 않았더라도 제일 방은 저희를 조금 동안 가지고 갔다. 우리는 다시 당신을 섬기고 당신에게 맞는 것을 기대합니다. 우리에게 최선을 다해 봉사하고 최선을 다하는 것보다 더 나은 경험을하도록 기회를주십시오.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: sonam thakur 님, 2024년 1월 30일
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guests and patrons with the best hospitality. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

4/10 - 별로예요

Sarma V N

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked in around midnight on the 23rd and checked out on the 25th. The property was good; the facilities were neat. The staff was very courteous too. I paid for dinner and breakfast in my reservation, and the front desk staff were nice to extend the credit to in-room dining. But! Two aspects (maybe three) of my visit turned the whole experience into something terrible! 1.) The night we checked in, we ordered a meal for in-room dining. One of the curries we ordered was stale! We could easily sense that it had been kept out for a long time and could not be consumed. We returned it and ordered a lentil soup instead. 2.) In the room we stayed in, I noticed a cockroach! The hotel must really revise its disinfestation protocols! 3.) The breakfast spread was very good; varied cuisine representing North Indian and South Indian options, breads, eggs, etc AND quite tasty too! Options to choose from 4-5 drinks - juices, shakes, etc. As I was jet-lagged, when I wanted to have coffee before the breakfast was ready, the staff were gracious. BUT! The drinks in breakfast weren’t chilled! I mention this exceptionally, because The day I checked out, I had a bad case of gastro-infection. I luckily found a good doctor who did a good diagnosis and treatment, but I suffered for two days of my family vacation. This is quite disappointing for a hotel of this standard, and I am certain that the reason for my getting ill was the food at the hotel, because I didn’t consume anything outside
2023년 12월에 1박 숙박함
답변 제공: sonam thakur 님, 2024년 1월 30일
Dear Guest,Thank you for taking time to share your experience about your recent stay at our hotel. please accept our sincere apology for not meeting your expectations and delivering an experience that was not up to par. We have taken note of the feedback and will check with the team and take the necessary measures to ensure our commitment to the best hospitality next time you stay with us. Thankyou.Take Care. Team Hilton.

2/10 - 너무 별로예요

Nipun

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Sonam thakur 님, 2023년 12월 28일
Dear Guest,Thank you for taking time to share your experience about your recent stay at our hotel. May I request you to share your contact details so we can connect with you and understand the concern better. Thankyou Take Care. Team Hilton.

10/10 - 훌륭해요

Lalchand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All employees were great Great place for the price Nirmal in kitchen was very very good But all other employees were very good Every time I had a problem or request they promptly solved it. I am from USA , This place is just great for the price. I will stay here again
2023년 11월에 3박 숙박함
답변 제공: sonam thakur 님, 2024년 1월 5일
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guests and patrons with the best hospitality. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

2/10 - 너무 별로예요

Baljit

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sonam Thakur 님, 2023년 12월 13일
Dear Guest,Thank you for taking time to share your experience about your recent stay at our hotel. May I request you to share your contact details so we can connect with you and understand the concern better. Thankyou Take Care. Team Hilton.

10/10 - 훌륭해요

Shahla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience. Great food, amazing cleanliness.
2023년 11월에 1박 숙박함
답변 제공: Sonam Thakur 님, 2023년 11월 16일
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guest and patrons with best hospitality. Kindly follow us on Instagram @doubletreebyhiltongurgaon to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

10/10 - 훌륭해요

Osama

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sonam Thakur 님, 2023년 11월 16일
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guest and patrons with best hospitality. Kindly follow us on Instagram @doubletreebyhiltongurgaon to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

10/10 - 훌륭해요

Tarun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hospitality
2023년 10월에 3박 숙박함
답변 제공: sonam thakur 님, 2023년 11월 16일
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guest and patrons with best hospitality. Kindly follow us on Instagram @doubletreebyhiltongurgaon to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

10/10 - 훌륭해요

Aurnab

2023년 6월에 8박 숙박함
답변 제공: Sonam 님, 2023년 7월 3일
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guest and patrons with best hospitality. Kindly follow us on Instagram @doubletreebyhiltongurgaon to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

4/10 - 별로예요

Utpala

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The shaft from above fell on my mothers head- she moved out right in time. This could have been a life threatening situation. The hotel has no proper management and is not ready to take responsibility for their mistakes. House keeping department is pathetic.
2023년 6월에 5박 숙박함
답변 제공: Sonam 님, 2023년 7월 3일
Dear Guest,Thank you for taking time to share your experience about your recent stay at our hotel. Please accept our sincere apology for not meeting your expectations and delivering an experience which was not up to the mark. We have taken a note of the feedback and will check with the team and take necessary measure to ensure our commitment of best hospitality next time you stay with us. Thankyou.Take Care. Team Hilton.

2/10 - 너무 별로예요

Avik

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Think thrice before staying here.
Terrible stay- AC food didin’t cool even after repeatedly asking the front desk to fix it, safe didn’t work ( they didn’t even bother to fix it), there was hair on the carpet, towels were old and shredding. No one seems to be responsible for anything. Don’t stay here.
2023년 6월에 1박 숙박함
답변 제공: Sonam 님, 2023년 7월 3일
Dear Guest,Thank you for taking time to share your experience about your recent stay at our hotel. Please accept our sincere apology for not meeting your expectations and delivering an experience which was not up to the mark. We have taken a note of the feedback and will check with the team and take necessary measure to ensure our commitment of best hospitality next time you stay with us. Meanwhile you can write your concern in detail to deepanshu.chaturvedi@hilton.com or call him on 8800895514 or share your number if it's for you. Thankyou.Take Care. Team Hilton.

10/10 - 훌륭해요

Shipra

2023년 4월에 3박 숙박함
답변 제공: Sonam 님, 2023년 5월 4일
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guest and patrons with best hospitality. Kindly follow us on Instagram to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

8/10 - 좋아요

Devendra

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay was okay but not to the standard of a 5star hotel
2023년 4월에 3박 숙박함
답변 제공: Sonam 님, 2023년 5월 3일
Dear Guest,Thank you for taking time to share your experience about your recent stay at our hotel. Please accept our sincere apology for not meeting your expectations and delivering an experience which was not up to the mark. We have taken a note of the feedback and will check with the team and take necessary measure to ensure our commitment of best hospitality next time you stay with us. Thankyou.Take Care. Team Hilton.

8/10 - 좋아요

Marco

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: sonam 님, 2023년 4월 20일
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guest and patrons with best hospitality. Kindly follow us on Instagram @doubletreebyhiltongurgaon to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Sonam 님, 2023년 4월 20일
We are truly heartened to receive your generous review. Thanks for your appreciation, which will inspire our team members to work consistently to serve our guest and patrons with best hospitality. Kindly follow us on Instagram @doubletreebyhiltongurgaon to get the latest updates and offers. We look forward to having you with us again in the near future. Thankyou.Take Care. Team Hilton.

10/10 - 훌륭해요

Veena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was stellar. Rajat and his peers who manage the check-in and front desk processes were attentive, went out of their way to ensure my stay was pleasant and helped me with every ask / request I had. I highly recommend the DT Hilton in Sector 56, Gurgaon. A compact hotel with great service, stellar staff and a great location.
2023년 2월에 9박 숙박함
답변 제공: Reservations 님, 2023년 3월 10일
Dear Guest,We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Team Reservations

8/10 - 좋아요

KAYO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

??

8/10 - 좋아요

Anders

가족 여행
좋아요: 직원 및 서비스
2022년 10월에 1박 숙박함
답변 제공: Double Tree By Hilton Gurgaon 님, 2022년 11월 25일
Dear Guest,We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Double Tree By Hilton Gurgaon

8/10 - 좋아요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Randeep

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

8/10 - 좋아요

Anurodh

2022년 5월에 2박 숙박함
답변 제공: Rajat 님, 2022년 5월 30일
Dear Anurodh , Greetings from Doubletree by Hilton, Gurgaon! Thank you for sharing your positive experience with us . It is such a pleasure to cascade your highly encouraging review among the team which will certainly motivate them further to continue delivering the finest experience to each of our guests. Once again, thank you so much for your feedback. We hope to see you again soon. Warm regards, Rajat Tuli General Manager

4/10 - 별로예요

Prabhjeet

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스
Good location and amenities. However terrible service on numerous occasions over a 5 day stay. Delays/ repeat follow ups needed for all asks including during medical emergency. Most likely hotel is under staffed and staff not incentivised to focus on stay experience
2022년 5월에 2박 숙박함

4/10 - 별로예요

Sumit

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was visiting Gurugram with my family for couple of days.
2022년 4월에 2박 숙박함
답변 제공: Rajat 님, 2022년 5월 16일
Dear Sumit , Greetings from DoubleTree by Hilton Gurgaon New Delhi NCR ! The feedbacks of our guests are very valuable to us. Your comments have been taken up with the respective teams . . Warm Regards, Rajat Tuli General Manager

10/10 - 훌륭해요

pankaj

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함
답변 제공: Rajat 님, 2022년 4월 12일
Dear Pankaj , Greetings from doubletree by Hilton, Gurgaon! Thank you for sharing your positive experience with us . It is such a pleasure to cascade your highly encouraging review among the team which will certainly motivate them further to continue delivering the finest experience to each of our guests. Once again, thank you so much for your feedback. We hope to see you again soon. Warm regards, Rajat Tuli General Manager

10/10 - 훌륭해요

Majbritt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 3박 숙박함
답변 제공: Rajat 님, 2022년 4월 12일
Dear Majbritt, Greetings from doubletree by Hilton, Gurgaon! Thank you for sharing your positive experience with us . It is such a pleasure to cascade your highly encouraging review among the team which will certainly motivate them further to continue delivering the finest experience to each of our guests. Once again, thank you so much for your feedback. We hope to see you again soon. Warm regards, Rajat Tuli General Manager

10/10 - 훌륭해요

Param

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
-
2022년 2월에 2박 숙박함
답변 제공: Rajat Tuli 님, 2022년 2월 21일
Dear Guest, Greetings from DoubleTree by Hilton, Gurgaon - New Delhi NCR ! At DoubleTree by Hilton, Gurgaon we are committed to exceeding guest’s expectations and your feedback motivates us to strive harder. We believe that it is the small details, which makes a big difference and help us to create very special moments for our guests. We look forward to welcoming you back. Warm regards, Rajat Tuli General Manager

10/10 - 훌륭해요

Prince

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anniversary celebration
Food was good and hospitality was awesome by the team thankyou Naman... cheers keep it up.
2022년 1월에 1박 숙박함
답변 제공: Rajat Tuli 님, 2022년 2월 9일
Dear Guest, Greetings from DoubleTree by Hilton, Gurgaon - New Delhi NCR ! At DoubleTree by Hilton, Gurgaon we are committed to exceeding guest’s expectations and your feedback motivates us to strive harder. We believe that it is the small details, which makes a big difference and help us to create very special moments for our guests. Thank you for appreciating my colleague Naman We look forward to welcoming you back. Warm regards, Rajat Tuli General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is centrally located. The luxury suite was well appointed. Bathroom was one of the nicest I have ever seen. The food was excellent and we had lots of it. Service was just the right level!
2021년 12월에 2박 숙박함
답변 제공: Rajat Tuli 님, 2021년 12월 14일
Dear Manish, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

10/10 - 훌륭해요

Vikram Jeet

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a very short and a very comfortable stay
2021년 11월에 1박 숙박함
답변 제공: Rajat 님, 2021년 12월 3일
Dear Manish, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

10/10 - 훌륭해요

j srivatsa

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Rajat 님, 2021년 11월 3일
Dear Mr. Srivatsa , Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

8/10 - 좋아요

manish

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property with convenient location. Awesome friendly staff !!
2021년 9월에 2박 숙박함
답변 제공: Rajat 님, 2021년 9월 22일
Dear Manish, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Rajat 님, 2021년 9월 22일
Dear Guest, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok Ok experience
It was an alright stay
2021년 7월에 1박 숙박함
답변 제공: Rajat 님, 2021년 7월 31일
Dear Guest, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to city’s major attractions, good options nearby to explore.
2021년 6월에 2박 숙박함
답변 제공: Rajat 님, 2021년 7월 31일
Dear Guest, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Customer service needs to improve as it does match the standards of Hilton(5 star) or even any 4 star property.
2021년 2월에 1박 숙박함
답변 제공: Rajat Tuli - General Manager 님, 2021년 2월 16일
Dear Guest, Greetings from DoubleTree by Hilton Gurgaon New Delhi NCR ! I am disappointed to learn that you had a compromised experience and sincerely regret the inconvenience caused to you. Your experience is certainly not representative of the care and service we strive to provide for our guests at DoubleTree by Hilton Gurgaon New Delhi NCR . We value your comments and hope to have the opportunity to show you improvements on your next visit. Regards, Rajat Tuli General Manager

4/10 - 별로예요

Matsuda

별로예요: 직원 및 서비스
5星???
2人での予約の場合はアメニティやガウン、タオルは2組用意しておくのが普通では? 3度催促してやっと持ってきました。 残念です。
2020년 12월에 2박 숙박함
답변 제공: Rajat Tuli - General Manager 님, 2021년 2월 10일
Dear Guest, Greetings from DoubleTree by Hilton Gurgaon. Thank you for taking the time to share your feedback with us. I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. We would like to know more about your concerns regarding our services to understand where we fell short in providing you a wow experience. Regards, Rajat Tuli General Manager

10/10 - 훌륭해요

Sahib

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing view Suites
Really enjoyed the stay and kind of hospitality given by the staff. Really enjoyed Thanks
2020년 12월에 1박 숙박함
답변 제공: Rajat Tuli 님, 2020년 12월 10일
Dear Guest, Greetings!! Thank you for the positive feedback ! We look forward to welcoming you back in the near future. Warm Regards, Rajat Tuli General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 4박 숙박함
답변 제공: Shaleen 님, 2020년 3월 2일
Dear Guest, Greetings!! Thank you for kind rating. We look forward to serve you again. Best Regards, Shaleen Gambhir Operations Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was very nice, polite and helpful. Concierge; Sanjeev
2020년 2월에 12박 숙박함
답변 제공: Shaleen 님, 2020년 2월 24일
Dear Guest, Greetings! Thank you for sharing your experience with us at DoubleTree by Hilton Gurgaon. We look forward to welcome you back again. Warm Regards, Shaleen Gambhir Operations Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
新しいホテルである為、ハード面は非常に綺麗です。
2020년 1월에 1박 숙박함
답변 제공: Shaleen 님, 2020년 1월 27일
Dear Guest, Greetings!! Thank you for your kind rating. We look forward to welcome you back again at DoubleTree by Hilton Gurgaon. Warm Regards, Shaleen Gambhir Operations Manager

8/10 - 좋아요

Neil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: Shaleen 님, 2020년 1월 27일
Dear Neil, Greetings!! Thank you for your kind ratings. We look forward to see you soon. Warm Regards, Shaleen Gambhir Operations Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hilton Gurgoan
Convenient for my work, not much in locality. Restaurant menu choices were limited but would stay again
2020년 1월에 5박 숙박함
답변 제공: Shaleen 님, 2020년 1월 23일
Dear Guest, Greetings!! Thank you for sharing your experience with us at DoubleTree by Hilton Gurgaon. We are please to know that you liked the services and facilities provided by the team. We have also made a note of your feedback and will take care in the future. Thank you for choosing us. We wish to serve you again. Thanks & Regards, Shaleen Gambhir Operations Manager

4/10 - 별로예요

Nikhil

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Decent hotel
Hotel was good and clean. The rooms temperature was uncomfortable and it was not possible to change it. For a five star hotel I would have expected it to be easy to have proper air conditioning. I was given two fans and offered a room late in the night. However they did offer us a free ride to the airport.Over all decent hotel
2019년 12월에 2박 숙박함
답변 제공: Swati 님, 2020년 1월 10일
Dear Nikhil, Greetings!! Thank you very much for taking the time to providing us feedback about the recent stay with us. I am concerned to learn about your experience and I completely understand that your impression of our hotel is tainted by this experience. Please accept my sincere apologies and be rest assured that, your feedback has been taken very seriously. It is only through concerned individuals like yourself we are able to identify areas where we need to enhance our services. We look forward to having you with us again in near future, hoping that you would give us another opportunity to rectify the same. Thank you! Swati Nagar Marketing Manager

8/10 - 좋아요

Deepa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good. Excellent location. Very good staff. Friendly and serviceable.
2019년 12월에 1박 숙박함
답변 제공: Swati 님, 2020년 1월 10일
Dear Deepa, Greetings!! Thank you for your kind rating! We look forward to welcoming you back in the near future. Warm Regards, Swati Nagar Marketing Manager