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데이즈 인 바이 윈덤 구스 크리크 여행 후기

2 out of 5
데이즈 인 바이 윈덤 구스 크리크
1430 Redbank Rd, Off I-26, Exit 205B, Goose Creek, SC

이용 후기

6.6
평점 10 - 훌륭해요. 1000개 이용 후기 중 211개" "
평점 8 - 좋아요. 1000개 이용 후기 중 272개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 221개" "
평점 4 - 별로예요. 1000개 이용 후기 중 144개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 152개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
체크인 시간이 오래걸렸고 체크아웃시 영수증은 prepaid라는 이유로 주지 않음
양호함

10/10 - 훌륭해요

Oyuki

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 15일
Dear Guest,Thank you for the feedback. I’m very glad that our hotel impressed you in so many ways. We take great pride in it and believe that is what sets us apart from other hotels. We hope to see you again soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Aviral

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms, close to airport , only thing is they didnt have basic items like toothpaste available.carry your own.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 30일
Dear Guest,Thank you for the review. We are absolutely delighted to hear that you had a nice stay and found our rooms to be clean and our location to be convenient. Your positive feedback encourages us to continue delivering exceptional experiences to our valued guests. We hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager.

4/10 - 별로예요

Lawrence

좋아요: 청결 상태
별로예요: 직원 및 서비스
Staff
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 25일
Dear Guest,Thank you for the review. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will visit us again.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Amy

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 4일
Dear Amy,Thank you for the review. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will visit us again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Danielle

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Took the pets to visit son who is at the Naval Base - excellent location to get to the base. Lots of pets staying in the back building, so we fit right in. Great value - while this wasn't a luxury hotel, it was a clean, quiet place to sleep, which is what we were looking for. Staff was neither friendly, nor unfriendly- ever-present, but didnt talk much. Would definitely stay here again.
답변 제공: Hotel Manager. 님, 2024년 2월 27일
Dear Guest,Thank you for choosing our hotel for your stay. We're gratified to learn that you found friendly staff service, a clean room, and a good location. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to serving you the next time you’re through our area.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 8일
Dear Guest,Thank you for the review. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time. Sincerely,Hotel Manager.

8/10 - 좋아요

Jacob

가족 여행
좋아요: 청결 상태, 직원 및 서비스
They have made lots of improvements to the property. Staff was friendly. The surrounding had major construction going on which made it difficult to get around.
2024년 2월에 5박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 7일
Dear Guest,Thank you for the review. We're delighted to hear that you had a positive experience with our friendly staff, clean rooms, and nice location. Our goal and aim is to make your next visit with us overwhelmingly positive. I hope you will have the opportunity to stay with us again very soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Jerri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front staff was kind and patient, as I demagnetized the room key 3 different times and they had to rekey it for me.
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 29일
Dear Jerri,Thank you for the review. We're delighted to hear that our front staff provided kind and patient assistance to you during your stay. Guests who choose our hotel are mostly happy and satisfied. We are committed to being the best hotel in the area. We're committed wholeheartedly to exceeding your expectations next time. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Charleshia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 15일
Dear Charleshia,Thank you for your feedback. I am pleased that you found a generally nice experience. We regret if we let you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will stay with us again.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Laurie 님, Burlington

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Breakfast was basically non existent. Just coffee, juice, toast and cereal. There was alot of construction around motel
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 11일
Dear Laurie,Thank you for the comments. We hope that you had an overall good experience. However, we apologize for any inconvenience you experienced regarding the breakfast options. We will use your comments as we change and improve. We guarantee that your next visit will be awesome. I hope that we can serve you again in the future.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Michael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 11일
Dear Michael,Thank you for your feedback. We are glad that you had a great experience with us. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Reinaldo 님, Elizabeth

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
N good
2023년 12월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 31일
Dear Guest,Thank you for the review. Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

4/10 - 별로예요

Herman

가족 여행
Front desk person on arrival was not friendly. We went to our room(s) and one smelled weird, not sure what the smell was. The toilet had a loud whistling Lise after flushing. We discovered we no hair dryer, called front desk asked for a dryer. The staff member came into our room with the attitude that he did not believe us , left and said he would get one later. Next morning we asked again and were told “later” - never heard from them again. The website said breakfast to go available, the desk clerk never mentioned anything about coffee or breakfast. Overall, it was it was not a good experience - the area did not feel safe.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 29일
Dear Guest,Thank you for the time you have invested in writing this review. I’m sorry that we couldn’t provide the quality of experience that you desired. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Marcela

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Truly awful experience with the person at the counter at the moment I checked in. Had the noisiest room assigned which was impossible to rest in. Not the most well kept place either. Paint and new carpet can’t hide years of neglect.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 28일
Dear Marcela,Thank you for writing the review. I’m very sorry that you were not completely satisfied with your stay here. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and room was nice and clean.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 26일
Dear Guest,Thank you for the great comments. I'm glad to hear that you found our staff to be very friendly and that the room was nice and clean. We strive to provide excellent service and a comfortable environment for our guests. Your repeat stay would be a pleasure and an honor.Sincerely, Hotel Manager.

4/10 - 별로예요

Serenity

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 23일
Dear Guest,Thank you for the review. Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Lorena

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The bathroom shower was filthy. Saw and had to kill a small roach The receptionist was very friendly
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 23일
Dear Lorena,Thank you for the comments. It's great to see that you found friendly staff service. But we apologize that we let you down due to cleanliness concerns. You can be sure that we're always working to be the highest-rated hotel in the area. We guarantee that you'll like your next experience. We request that you give us one more opportunity to be of service to you.Sincerely,Hotel Manager.

8/10 - 좋아요

Nicole

2023년 12월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 26일
Dear Nicole,Thank you for the review. I’m glad you had such a nice experience with us. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon. Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Andrea

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room stunk like cigarettes & my husband spotted a roach in the first 2 minutes we were there. The front desk guy didn’t even look surprised. Just issued us a credit & we left. Found a room at Best Western and it was great! Highly recommend. Do not stay at this place!
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 23일
Dear Andrea,Thank you for writing the review. We apologize for the unpleasant experience you had during your stay. We're always working to ensure that our hotel meets the highest standards and is the nicest hotel in the area. We will take your feedback into consideration to improve our services. Please give us an opportunity to serve you.Sincerely,Hotel Manager.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay. Suggest better towels.
2023년 12월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 11일
Dear Guest,Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
By the state of this when people are nice and it's a good motel
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear Guest,Thank you for the review. We're delighted to hear that you found our staff service to be nice and that you had a good stay with us. We strive to provide excellent service and ensure our guests have a pleasant experience. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Stay was good,cwe just need a place for one night and they are reasonable priced
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear Guest,Thank you for commenting. We're glad to hear that you had a good experience and found the place to be reasonably priced for a one-night stay. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope we will have the pleasure of serving you again very soon.Sincerely, Hotel Manager.

4/10 - 별로예요

Rebecca

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No hot water, spider webs, mouse droppings…impossible to get linens…staff not helpful
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 1일
Dear Guest,Thanks for your comments. I’m sorry that we couldn’t provide the quality of experience that you desired. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely, Hotel Manager.

10/10 - 훌륭해요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tv didnt work asked to fix it said he would call service man but never seen no one
2023년 11월에 5박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 29일
Dear Guest,Thank you for the review. We apologize for any inconvenience you had. But, we are pleased that you had an overall good experience. Every day we take committed actions to ensure that we are the best hotel in the area. Our assurance to you is this: Staying with us again will give you a great experience. Please give us the opportunity to serve you again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Dorothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 17일
Dear Guest,Thank you for the review. We are happy to hear that you enjoyed your stay. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to seeing you again soon.Sincerely,Hotel Manager.

4/10 - 별로예요

Latasha

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 14일
Dear Guest,Thank you for the review. Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Shellianna

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I saw Wyndham and trusted. Bad move on my part. Good move on my part- we checked out within 5 minutes of check in! The property was not well lit. Several people hanging out in the parking lot. Several appeared to be high.... the clerk had me sign paperwork that had a 10 minute full refund clause, one I had never seen. I kinda chuckled and questioned it. I was advised that it was added after people only rented used the room for 1-2 hours, then wanted a full refund. Ummmm, okay. Went to the room. Instant smell of musty mold and stale cigarette smoke. I have asthma. Looked around, there were stains on the bed spread in a variety of colors, floor was dirty (small pieces of trash.) No thanks. I am out. The receptionist seemed suprised we requested a refund... which I have yet to recieve (4 days later) smoke. I have asthma.
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 13일
Dear Shellianna,We are sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.Sincerely, Hotel Manager

6/10 - 괜찮아요

John

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not what I expected out of a Days Inn
The stay was uneventful but the room smelled wet and musty, toilet seat was loose and water pressure was non-existent in the shower. Exterior of building smelled of marijuana and could use a thorough cleaning. Otherwise, was quiet and ok to sleep but would not recommend.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 1일
Dear John,Thank you for providing the review. I am pleased that you found a generally nice experience. We do greatly apologize for your stay not being up to your satisfaction. We’re involved in a continuous improvement process aimed at making this hotel better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I hope you will try us again in the future.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Roberto

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very dirty
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 1일
Dear Roberto,Thank you for the review. I am sorry for the negative experience you had due to the cleanliness issue. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I really hope that you will give us another try.Sincerely,Hotel Manager.

4/10 - 별로예요

Reiner

단체 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Days inn
Electrical outlets and lights did not work. Hole in the bathroom door. No remote. Not very clean either.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 25일
Dear Guest,Thank you for your stay. I apologize for the inconvenience you experienced due to a maintenance issue. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Nicole

2023년 10월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 23일
Dear Nicole,Thank you for the review. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

6/10 - 괜찮아요

Jodie

별로예요: 숙박 시설 상태 및 시설
not happy
The man that checked us in had been smoking weed. Not a very good experience at check in. Then we got to our room and they didn't have a door on the bathroom. The remote for the tv didn't work. I went down to the front desk 3 times just to get a remote that worked. Very frustrating.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Guest,We are truly sorry to hear about the inconvenience you experienced during your recent visit. This is certainly not the level of service we strive to provide to our valued guests. You can be sure that we’re changing and improving the hotel all the time to better satisfy guests. Nothing is more important than a great guest experience. I hope you’ll give us another try in the future. Sincerely, Hotel Manager.

8/10 - 좋아요

Ripley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 14일
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope you have the opportunity to do just that very soon.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Sean

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Made a reservation and drove 8 hours after work to arrive at 1am to no room, reservation was cancelled without any notice, and the hotel was completely booked so I spent the next hour and 45 minutes driving around town for a room, which ended up being in a bad part of town. Very unprofessional
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 9일
Dear Sean,Thank you for posting your comments about your stay. I have personally taken action based on your comments to investigate these claims, as we have never come across such incidence in past. This is something we take very seriously and if necessary we will take immediate action. Sincerely,Hotel Manager

8/10 - 좋아요

Shamona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price great pkace
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 24일
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Robin V

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was fine, but shows its age .. The rooms were clean and everything worked .. The breakfast was basic .. nothing fancy The property is located on a busy thoroughfare .. Local construction make entrances and exits a challenge
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 20일
Dear Robin,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely,Hotel Manager

8/10 - 좋아요

Gail 님, Algodones

2023년 9월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 8일
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 - 훌륭해요

jose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean
2023년 9월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 11일
Dear Jose,Thank you for your feedback. We greatly appreciate your comments regarding our service. We aim to give every customer a positive experience, and we're glad that you enjoyed your stay. We hope you'll visit us again soon.Sincerely,Hotel Manager

6/10 - 괜찮아요

DIANAND

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was friendly
2023년 9월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 9일
Dear DIANAND, Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide. Please visit us again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room is very large and comfortable. Plenty of room for our pets.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 31일
Dear Susan,Thank you for sharing your feedback! We're pleased to hear that you found the room spacious and comfortable. Providing a comfortable and relaxing environment is important to us, and we're glad you enjoyed your stay. We look forward to the opportunity to welcome you back for another comfortable stay in the future!Sincerely,Hotel Manager

4/10 - 별로예요

Charles

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The smell of the room was very musty. It could be the high humidity during this time of year.
2023년 8월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 31일
Dear Charles,Thanks for letting us know about the housekeeping concerns with your room. Please accept our apology, and we will be checking with our staff to see where we went wrong as we want our guests to have an excellent experience. Hope to welcome you again soon.Sincerely,Hotel Manager

6/10 - 괜찮아요

Terrie

반려동물 동반 여행
Cable Tv channel in and out
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 29일
Dear Terrie,We apologize for any inconvenience you experienced with the cable TV channels during your stay. Your feedback is valuable, and we will address this issue promptly to ensure a seamless and enjoyable entertainment experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to make your next stay much more enjoyable.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Henry

2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 16일
Dear Henry,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

6/10 - 괜찮아요

Roberto

연인과의 여행
별로예요: 편의 시설/서비스
Fron desck good people
2023년 8월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 8월 27일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 - 별로예요

Donald 님, Waxhaw

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This hotel needs alot of work there is a 50 cash deposit and a card on file nothing in the room i saw was worth 50 dollars huge space 2 hang cloth no hangers checked in we had 2 towels and one wash cloth a phone that looked like it had been beaten all 2 hell that did not work had 2 call the front desk via my cellphone shower rod was hanging from the wall on both ends a lamp that didn't work on the desk and someone had left there underwear between the fridge and the tv stand I'm sure they can do better no excuses if your paying some one 2 do mantiance amd clean the property your being shafted and really needs better supervision and quite abit of work
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 24일
Dear Donald,We are sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.Sincerely,Hotel Manager

6/10 - 괜찮아요

Susan

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was nice but minus the odor in room
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 23일
Dear Susan,Thank you for sharing your feedback about your recent stay. We're glad to hear that you found the room to be nice. However, we apologize for the odor issue you encountered. Your feedback helps us identify areas where we can enhance our services and facilities. We hope you'll consider staying with us again in the future, and we'll strive to provide you with a much improved and more enjoyable experience.Sincerely,Hotel Manager

6/10 - 괜찮아요

Kayla

별로예요: 청결 상태
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 23일
Dear Kayla,Thank you for the stay and your rating of 6 out of 10. Please let us know your opinion, which can help us improve our hotel service from 6 to 10. We appreciate your feedback. Hope you will visit us again soon. Sincerely,Hotel Manager

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was okay just needs water pressure in the showers
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 14일
Dear Lisa,Thank you for your great review! We are so glad you had a great time at our hotel. We try our best to offer the best and most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests We look forward to hosting you again very soon!Sincerely,Hotel Manager

2/10 - 너무 별로예요

nancy 님, Cumming

연인과의 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The condition of the property was atrocious. The bathtub was peeling huge deep chunks, door to outside doesn't seal, and there were bugs! Crickets, large and small....dead and alive! Poor example of a Wyndham property.
2023년 7월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 8일
Dear nancy,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager