The hotel advertises shuttle service between the hotel and the airport. When I arrived at the airport at 7 pm (dark, damp, cold) I contacted the hotel to be picked up. I was told by the reception clerk that there was no shuttle service from the airport to the hotel. The only service available was in the morning and FROM the hotel to the airport. As a result, I had to walk 1/2 mile dragging two heavy pieces of luggage through a dark area and go up a little hill to the hotel.
The hotel also advertises restaurant service: on Saturday evening, the only food available was either buffet-style or a hamburger.
Overall, a very disappointing experience.