2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

시사이드 그란드 호텔 레시덴시아 여행 후기

5 out of 5
시사이드 그란드 호텔 레시덴시아
Avenida del Oasis, 32, Maspalomas, San Bartolome de Tirajana, Gran Canaria

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 60개 이용 후기 중 51개" "
평점 8 - 좋아요. 60개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 60개 이용 후기 중 1개" "
평점 4 - 별로예요. 60개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 60개 이용 후기 중 0개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

RÜDIGER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Das Bad von uns war nicht sehr schön, keine Ablagemöglichkeiten und sehr altmodisch
2024년 2월에 7박 숙박함
답변 제공: Robert Heitzig 님, 2024년 3월 27일
Lieber Rüdiger, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Urlaub in unserem Seaside Grand Hotel Residencia*****GL auf Expedia zu bewerten.Es tut uns leid zu hören, dass das Badezimmer nicht Ihren Erwartungen entsprochen hat. Unser Hotel, das im stilvollen kolonialen Ambiente gestaltet ist, strebt stets danach, den Charme der Vergangenheit mit modernem Komfort zu vereinen. Wir nehmen Ihre Anmerkungen ernst und werden diese bei unserer kontinuierlichen Bestrebung, die Einrichtung und Ausstattung unserer Zimmer zu verbessern, berücksichtigen.Wir hoffen, dass Sie die Zeit bei uns dennoch genossen haben, insbesondere unsere renommierte Gastronomie, und dass wir die Gelegenheit haben werden, Sie wieder bei uns begrüßen zu dürfen, um Ihnen eine noch bessere Erfahrung zu bieten.Herzliche Grüße aus Maspalomas,Robert HeitzigDirektorGrand Hotel Residencia*****GL

10/10 - 훌륭해요

Shaun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel I’ve stayed in period. Strongly recommend to others - will be returning again soon hopefully
2023년 8월에 7박 숙박함
답변 제공: Robert Heitzig 님, 2023년 8월 17일
Dear Shaun,Thank you for choosing to stay at our hotel Seaside Grand Hotel Residencia*****GL and for your excellent review. I am delighted to read that you will be returning soon, and it makes us proud that our Grand Hotel Residencia is the best hotel you have ever stayed in. Once again, thank you for your motivating comments and we are looking forward to welcoming you back in the future.Best regards,Robert HeitzigGeneral ManagerGrand Hotel Residencia*****GL

10/10 - 훌륭해요

Nicole

2023년 7월에 11박 숙박함

10/10 - 훌륭해요

Jeroen

2023년 5월에 7박 숙박함

8/10 - 좋아요

J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 6박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 7박 숙박함

10/10 - 훌륭해요

Moyra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb hotel.
Absolutely perfect. I cannot recommend this hotel highly enough. The staff were attentive to every detail, friendly and professional. The food was superb. The beds were very comfortable. The spa was amazing. I cannot fault this hotel.
2022년 5월에 8박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 9박 숙박함

4/10 - 별로예요

Pertti

좋아요: 직원 및 서비스
Hinta-laatu -suhde
Hinta-laatu -suhde ei ollut kohdallaan eli hotelli oli selvästi ylihinnoiteltu
2022년 3월에 7박 숙박함

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 6박 숙박함

10/10 - 훌륭해요

anders

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastiskt hotell !
4:e gången vi är på detta trevliga hotell . Dyrt men mycket bra . Rymliga och fräscha rum . Personalen är trevliga och serviceinriktade . Nackdelen med halvpension är att åtminstonde vi gick upp ett par kilo . Mao maten är mycket bra .
2021년 12월에 7박 숙박함

10/10 - 훌륭해요

Jarkko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Place to be
All expectations were exceeded many times. Hotel were almost everything is possible, you just have to ask.The customer is really king in this place! If you hesitate the price, trust me hotel, service and the food is worth of it.
2021년 11월에 7박 숙박함

10/10 - 훌륭해요

hector

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutamente estupendo
Es difícil encontrar un nivel superior a este. Realmente incomparable.
2021년 10월에 3박 숙박함

10/10 - 훌륭해요

JOAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mini break
Fabulous
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love this place
Amazing hotel and staff were great ! Food was stunning
2021년 9월에 7박 숙박함

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the perfect resort to relax and rejuvenate! The staff takes excellent care of you and the property. The food is outstanding and we highly recommend selecting the half board option. It is WELL worth it. The pool is the best pool we have ever been in. Perfect distance to the beach as well … we did the pool after breakfast and the beach in the afternoon. The hotel provides beach bags with water and towels. I would stay at this property again and again!
2021년 8월에 7박 숙박함

8/10 - 좋아요

Pascal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr angenehm
Wellness sehr empfehlenswert, Essen am Pool top, Barmann Jacobo mehr als perfekt.
2021년 8월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was fantastic. Amazing service , gorgeous landscaping , delicious food , and a great location!!! The front desk ent out of their way to be helpful without being obsequious. I highly recommend choosing the half-board option since the dinner was delicious and well worth the minimum charge .
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A truly outstanding Hotel. Beautiful surroundings & excellent staff throughout. Breakfast & dinner on the terrace was a real pleasure. The Hotel is an oasis of calm & luxury. We very much hope to return.
2021년 7월에 7박 숙박함

10/10 - 훌륭해요

Eirik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 12월에 7박 숙박함

10/10 - 훌륭해요

jörgen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Topp hotell
Toppen i alla avseende, service av yttersta klass
2019년 10월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is well situated near the lagoon and promenade in Maspalomas which we felt was the best resort in Gran Canaria; it is also near the main shops. It is arranged in a number of small two storey buildings throughout gardens so there s never a feeling of many people being around except for the pool area. Service is excellent and there is a high staff to guest ratio so any requests tend to be dealt with promptly and well. The bedrooms are spacious and well equipped. The food is very 'Masterchef ' style. It is well prepared and presented, but sometimes we did yearn for a roast and two veg type meal. Having said that they do have a barbecue night twice a week. The only negative is that it can become very busy and a little frantic at dinner. Whilst it runs from 7.00 to 10.30 the vast majority of diners do sit down between 7.00 and 7.15 which does put the staff under pressure All in all a very good hotel which is well run
2019년 9월에 10박 숙박함

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous Hotel
La Recidencia hotel lives up to its 5 star rating in many ways. First of all the rooms are spotless and equipped with everything you could possibly need. The setting of the hotel is stunning with a fabulous pool and gardens that are almost tropical in nature. There is a poolside restaurant/bar where you can have lunch and drinks are available all day long around the poolside. The main restaurant is an open air terrace where dinner is served under the stars. There is an a la cart menu and a daily menu to choose from. Whilst the choice of dishes is not overwhelming the food is excellent and twice a week there is a BBQ style buffet which offers so much choice that the mind boggles! The same goes for breakfast, you name it and it is there. The best thing about the hotel is that it is small with just over 100 rooms so it is much more intimate unlike some of the neighbouring hotels that sport in excess of 1000 rooms! It’s difficult to find fault with the place our only comment would be that the after dinner evening entertainment could be better. This is a hotel for people who just want to chill beside the pool and be pampered. It is expensive in comparison to other hotels but it is rated as the best on the island and ultimately you get what you pay for.
2019년 9월에 7박 숙박함

10/10 - 훌륭해요

Arturo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Una experiencia muy agradable, con un servicio exquisito.
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent food. Great service from most staff. Perfect relaxation.
2019년 5월에 3박 숙박함

10/10 - 훌륭해요

André

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 7박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great week
A very enjoyable stay. The hotel is well run by friendly helpful staff throughout. Everything seems effortless for guests. We stayed in a standard room which was very comfortable. Restaurant and poolside bar/café great. Although you are just minutes from the beach/dunes/shopping/cafe's and restaurants, when you're in the hotel and grounds you feel you're in a very secluded part of the Island.
2019년 1월에 7박 숙박함
답변 제공: Seaside Grand Hotel Residencia 님, 2019년 2월 9일
Dear guest, Thank you very much for your recent visit to our Grand Hotel Residencia and for sharing your experience. I highly appreciate your amazing review and I am thrilled to read that you had an enjoyable stay with us. All our dedicated staff do the utmost to make our guests’ stay a memorable one and I am happy that we accomplished it. Again, thank you for having been with us and we look forward to welcoming you back. Warm regards, Robert Heitzig General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 3박 숙박함
답변 제공: Seaside Grand Hotel Residencia*****GL 님, 2019년 2월 9일
Dear Guest, Thank you very much for your recent stay at our Grand Hotel Residencia. It is a great pleasure that you enjoyed your stay. Warm regards, Robert Heitzig General Manager

10/10 - 훌륭해요

Sonia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding attentiveness of the hotel personnel; delicious , high quality breakfast and dinner ; nicely organized Xmas dinner; the spa with the salt thalasoterapy pool and saunas is definitely worth a visit; enough water and fruits in the room ; nespresso machine in the room; but we had ants in the room
2018년 12월에 6박 숙박함
답변 제공: Seaside Grand Hotel Residencia 님, 2019년 2월 9일
Dear guest, Thank you very much for having chosen our Grand Hotel Residencia during your visit to Gran Canaria! I appreciate your comments regarding our facilities, delicious food and Christmas dinner. Your kind words are a great encouragement for the whole team specially the culinary staff which are trying to surprise our guests continuously with new creations. Again, thank you very much and we look forward to your return. Warm regards from Gran Canaria, Robert Heitzig General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

Wunderschöne kleine Naturpflanzenwelt
War eine schöne Woche im Hotel - Wellnessbereich auf der ganzen Linie hervorragend, sehr zuvorkommend und professionelles Team - Ausgezeichnetes Essen und Service an der Pool - Bar - Sehr aufgestelltes und überaus freundliches Personal an der Hotelbar am Abend.
2018년 8월에 7박 숙박함

10/10 - 훌륭해요

jorge 님, Madrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel excepcional, cerca de la playa. Muy tranquilo para descansar. Comida excelente y servicio inmejorable.
2018년 8월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The location is perfect for a short walk to beach, then along the shoreline to the nude beach. The hotel itself is so beautiful, the gardens and birds being spectacular, and all the facilities were wonderful. The spa is amazing! But the best part is the staff, 100% of whom were just perfect, their attitude, friendly demeanour and apparent happiness was a joy to be within the care of, and they made sure every detail was covered. I can't remember staying in a better hotel, anywhere, really.
2018년 5월에 8박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top class hotel
Cannot praise this hotel enough they will go out of their way to make sure your holiday is enjoyable.
2018년 4월에 14박 숙박함

10/10 - 훌륭해요

Mmac 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First Class Experience
Booked this hotel based on the fantastic reviews and the experience was above and beyond what we were expecting. The first moment we walked into the hotel the staff were very friendly and welcoming, our room request was accomdated and throughout our entire stay the service was first class. All the staff could not have been more helpful. The rooms were exceptionally and beautifully decorated. The food was fantastic, very varied and the restaurant layout was so nice. Lovely views sitting outside every night. We would absolutely visit this hotel again.

10/10 - 훌륭해요

Woody 님, Madrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El mejor hotel de Maspalomas
Un pequeño gran hotel, el personal excelente, las instalaciones estupendas y la comida muy buena. Las habitaciones son cómodas y amplias. Todo impecable, cuidando los detalles. Por poner algo en negativo, quizás deberían tener carta de almohadas.

10/10 - 훌륭해요

June 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Secluded and picturesque.
Excellent hotel for complete relaxation. Facilities, food, comfort and attention to detail ideal, not to mention the very pleasant and attentive staff.

8/10 - 좋아요

tatiana 님, Paris France

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel Calme
Bon hôtel, calme, mais n'est pas exceptionnel pour sa catégorie et prix...Nous avons sejournés dans les autres hôtels de classe LUXE ,bien mieux. Chambres au RDC sont très sombres à cause des arbres, pas assez de lumière du jour. Literies pas assez comfortable . Petit dejeunes et barbecues( 2 fois/ semaine) sont très bons, mais menu de chaque jour n'est pas satisfaisant à notre gôut.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top notch.
Excellent, a class act.Great service,very good food,outstanding breakfast buffet.Good fitness centre,first class spa and thallasso pool as well as large main pool. Only disappointment was that we booked through hotel.com a first floor room with balcony but apparently this was not communicated to the hotel and was not available on arrival. The preferences we had given to hotel.com were also not given to the hotel.Disappointing and we told hotel.com but received no reply.Perhaps better to book direct.

10/10 - 훌륭해요

Andy 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
fantastic again
excellent quality achieved during our 3rd visit; Food- good choice & quality; very comfortable; very clean; Excellent staff across all the hotel

10/10 - 훌륭해요

Agata 님, Stockholm

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Par med vuxna barn
Tredje gången vi bor på detta hotell. Har man en gång åkt hit vill man inte bo någon annanstans på GC. Atmosfären är fantastisk, maten den bästa du kan hitta på ön.

10/10 - 훌륭해요

Julie 님, Northern Ireland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is an excellent hotel in every way.
This hotel is super. The staff are super efficient and friendly. The food is delicious. The hotel is spotlessly clean and gardens are beautiful. Everything about our stay was amazing.

8/10 - 좋아요

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좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr gutes Essen, Zimmer sind nett und sauber. Servicequalität stark schwankend, im Restaurant gut, am Pool schlecht.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional
We were extremely pleased with all aspects of this hotel from the pool to the marvellous gardens.The rooms are very discrete,the staff meticulous and half board represents Excellant value. Located within easy walk of the beach and quality shops this hotel is right up there with the best. A return visit for sure.

10/10 - 훌륭해요

Elizabeth 님, Galway

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Eliza&Jim
It was one of the best hotels we have ever stayed in. The staff were extremely friendly, efficient and helpful. The highlight for us was the food. A fantastic range of fruits for breakfast, and mouth-watering five-course meals in the evening with a great range of wines. We liked the peaceful and relaxing ambiance of the pool area. There are several walks in the vicinity of the hotel and several good eateries down by the sea also.

10/10 - 훌륭해요

Ann 님, Dublin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The perfect solution to wintry weather.
We really couldn't fault La Residencia. the staff were efficient and charming. The food was varied, light and delicious. The hotel is extremely well run and well kept and the spa and swimming facilities are good.

10/10 - 훌륭해요

Alan 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
A first class hotel, well managed by friendly staff. Food is excellent. Highly recommend

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Immaculately kept and run hotel - true 5 star
Relaxing with very attentive staff. Meticulous detail regarding food hygiene, with immaculate presentation of food, and the staff. Pool service excellent and maintenance of pool and its facilities second to none. If you work and want to 'get off the hamster wheel' for a week pick this hotel!