숙박 시설의 전망

세르바투르 와이키키 여행 후기

4 out of 5
세르바투르 와이키키
Avenida de Gran Canaria, 20, Playa del Ingles, San Bartolome de Tirajana, Gran Canaria

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 874개 이용 후기 중 310개" "
평점 8 - 좋아요. 874개 이용 후기 중 400개" "
평점 6 - 괜찮아요. 874개 이용 후기 중 109개" "
평점 4 - 별로예요. 874개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 874개 이용 후기 중 17개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Lianne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for price iv stayed in worse clean ,foods ok a little for everyone altho it's a bit of a free for all great location central to loads of shopping and the beach got checked in early that was a bonus as we arrived after an early morning flight entertainment not up to much but was ok we went out most nights
2024년 4월에 3박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 4월 5일
Hello Mrs. Lianne, Thank you for sharing your review with us.It makes us very proud to know that the services offered have lived up to your expectations and, therefore, your experience in our hotel has been completely satisfactory.For your next stay, if you have any wishes or preferences, please do not hesitate to contact us.We look forward to welcoming you again.Kind regards.

8/10 - 좋아요

David Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 3월 31일
Hello Mr. Anthony, Thank you for sharing your review and for choosing us for your holiday. We hope that the services offered were up to your expectations and that your experience was a pleasant one.Kind regards.

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super hotel very helpful staff and nice rooms
2024년 3월에 1박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 3월 25일
Hello Mr. Brian, Thank you very much for sharing your review with us and sharing your experience at our hotel. It makes us very proud to know that both the facilities and the treatment received from our staff have met your expectations. For your next stay, if you have any preference, please do not hesitate to contact us. We look forward to welcoming you again. Kind regards.

8/10 - 좋아요

Birgit

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir waren sehr zufrieden. Auswahl der Speisen gut. Zimmer gut. Verkehrsanbindung mit dem Linienbus gut.
2024년 3월에 7박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 3월 17일
Hallo Frau Birgit, Vielen Dank, dass Sie uns Ihre Erfahrungen und Ihren Aufenthalt in unserem Hotel mitgeteilt haben. Es freut uns sehr zu wissen, dass die angebotenen Dienstleistungen Ihren Erwartungen entsprochen haben. Wenn Sie für Ihren nächsten Aufenthalt irgendwelche Wünsche oder Vorlieben haben, zögern Sie bitte nicht, uns zu kontaktieren.Wir freuen uns darauf, Sie wieder begrüßen zu dürfen.Viele Grüße.

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My only comment is about the cleaning fluid used by the bar staff - it smells horrible. I would recommend a solution called Alcosan. Hopefully it is available in Spain
2024년 3월에 7박 숙박함
답변 제공: Rayco 님, 2024년 3월 17일
Hello Mr. GaryThank you very much for your stay with us, we are glad to know that you enjoyed your stay at our hotel. Of course we will take note of the incidents in order to always improve,Best regards, Rayco Ortiz

10/10 - 훌륭해요

Stefan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gute Unterkunft, gute Auswahl beim Essen, Mitarbeiter sehr zuvorkommend, guter Service allgemein.
2024년 3월에 7박 숙박함
답변 제공: Rayco 님, 2024년 3월 14일
Hallo Herr Stefan.Vielen Dank, dass Sie unser Hotel für Ihren Urlaub ausgewählt haben. Wir freuen uns über Ihre Kommentare und sind stolz zu wissen, dass Sie Ihren Aufenthalt bei uns genossen haben.Viele Grüsse, Rayco Ortiz.

6/10 - 괜찮아요

Allan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too commercialised for my taste, but suited our needs for the pupose of this trip.
2024년 3월에 4박 숙박함
답변 제공: Rayco 님, 2024년 3월 14일
Hello Mr. AllanThank you very much for your stay with us.We are happy to know that you have been able to enjoy your stay with us. We hope to see you again soon.Best regards, Rayco Ortiz.

10/10 - 훌륭해요

Michaela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gute Lage, windgeschützt, großer sauberer Pool, essen und getränke einwandfrei. Kinderpool von Erwachsenen getrennt.
2024년 3월에 6박 숙박함
답변 제공: Rayco 님, 2024년 3월 12일
Hallo Frau Michaela.Vielen Dank für Ihren Aufenthalt bei uns und wir freuen uns sehr, dass Sie Ihren Urlaub bei uns genossen haben.Wir hoffen, Sie bald wieder zu sehen und einen wunderschönen Urlaub zu genießen.VIele Grüsse, Rayco Ortiz.

6/10 - 괜찮아요

Rajiv

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property was nice and clean and the staff was very friendly. The property was dated and it showed. The breakfast selection was really good, but the lunch and dinner options could be better. The location was good as it was close to amenities, but a bit far away from the beach. I had to pay a deposit at the front reception to secure an electric oven for the room as it didn't come with one.
2024년 3월에 4박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 3월 9일
Hello Mr. Rajiv, Thank you for sharing your review with us. It makes us feel very fortunate to know that both the accommodation and the restaurant service was satisfactory. However, we will take your comments into account in order to continue to improve and offer the best service. We hope you come back again and show you the improvements we have made.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The all-inclusive service, room and location made this a very enjoyable and relaxing stay. There was a wide selection of food options for breakfast, lunch and dinner, bus stops for the beach and airport are almost right outside. Staff were helpful, double room was spacious and balcony caught the sun in the afternoon and was a comfortable spot to relax in. Highly recommended.
2024년 2월에 3박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 3월 4일
Hello Mr. David, Thank you for taking the time to tell us about your experience in our hotel. It makes us very proud to know that both the services offered and the treatment received from our staff have met your expectations. For your next stay, if you have any wishes or preferences please do not hesitate to send us an email to: waikiki@servatur.comWe look forward to welcoming you again. Kind regards.

10/10 - 훌륭해요

Jan

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff accepted that guests placed towels on the sunbeds several hours in advance.
2024년 2월에 11박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 3월 4일
Hello Mr. Jan, Thank you for sharing your review with us. We hope you had a great stay and a positive experience at our hotel. We are sorry for the inconvenience caused by the reservation of sunbeds in the pool area. Therefore, we will take this into account in order to continue avoiding this type of behaviour and, consequently, these inconveniences to our guests. We hope you come back again and provide you with an even better experience. Kind regards.

6/10 - 괜찮아요

Vasile Mihai

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Too much people and too loud
2024년 2월에 3박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 21일
Hello Mr. Mihai, Thank you for sharing your review with us. We are sorry if the high occupancy and noise was a problem for you. However, we hope that regardless of the above, you had a good stay and your experience at our hotel was a pleasant one. Kind regards.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스
Keine gute Schallisolierung zum Flur; zur Straße okay
2024년 2월에 4박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 22일
Hallo Herr Daniel, Vielen Dank, dass Sie Ihre Bewertung mit uns geteilt haben. Uns Es macht uns sehr stolz zu wissen, dass sowohl die angebotenen Dienstleistungen als auch die Behandlung durch unsere Mitarbeiter den Erwartungen entsprochen haben. Wir hoffen Sie wieder zu sehen. Viele grüße.

8/10 - 좋아요

Ramon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 21일
Estimado Ramón, Gracias por habernos valorado y haber compartido su reseña. Esperamos que haya disfrutado de una estupenda estancia y su experiencia haya sido satisfactoria. Esperamos verle de nuevo. Reciba un cordial saludo.

8/10 - 좋아요

Becci

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking for hire cars was very convenient, right outside the hotel and free. The food was nice for a buffet and soft drinks and wine/beer is included during evening meals for half board. Enough sun loungers for everyone but the pool wasn’t heated so too cold in February. Downside was the road was quite noisy on the balcony and the hotels are very close together.
2024년 2월에 4박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 16일
Dear guest, Thank you very much for sharing your review with us. It makes us feel very proud to know that his stay has been great and, consequently, his experience has been unforgettable. We hope to see you again in Waikiki.Kind regards.

8/10 - 좋아요

Ana

2024년 1월에 3박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 22일
Estimada Ana, Gracias por habernos valorado y haber compartido su reseña. Esperamos que haya disfrutado de una estupenda estancia y su experiencia haya sido satisfactoria. Estaremos encantados de recibirle de nuevo. Reciba un cordial saludo.

6/10 - 괜찮아요

Martinus

2024년 1월에 1박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Hello Mr. Martinus, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

8/10 - 좋아요

Marius Møller

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 10박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Hello Mr. Moller, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

8/10 - 좋아요

Hafdis Elin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 20박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Dear guest, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

10/10 - 훌륭해요

Thomas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel sympathique, nourriture pour un sol inclusive bonne, chambre un peu petite mais propre. Je reviendrais volontiers. Point négatif : les gens réservent les chaises longues au bord de la piscine bien que cela soit interdit à changer.
2024년 1월에 6박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 1월 17일
Hello Mr. Thomas, Thank you for sharing your review with us. It makes us feel very proud to know that both the services offered and the treatment received from our staff have lived up to your expectations and, therefore, you have been able to enjoy a great stay at our hotel. Likewise, we are sorry for the inconvenience caused by reserving hammocks. We will keep a note of this to avoid future inconveniences.Kind regards.

10/10 - 훌륭해요

Niko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sijainti hyvä
2024년 1월에 7박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 1월 17일
Hello Mr. Niko, Thank you for sharing your review with us. We hope you enjoyed a great stay and your experience with us was pleasant. Likewise, we appreciate that you found the location good. We hope you come back soon. Kind regards.

10/10 - 훌륭해요

Christoffer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 9박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Hello Mr. Christoffer, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

10/10 - 훌륭해요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 8박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Dear guest, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

4/10 - 별로예요

Rasool

별로예요: 객실의 편안함
Hello, we stayed in this hotel for few nights; I think this hotel has five different buildings with a cylindrical architecture that has a swimming pool; Jacuzzi; Bar ; Big restaurants and etc. It was very crowded and we did not feel well. The rooms were small and there was no ventilation system in the bathroom and toilet. The bed in the room was loose and there was no refrigerator in the room. We had some food that was all ruined. The bathroom light on the ground floor or at the bottom of the entrance building wasn off .and did not work, so I used the light of my mobile phone; The building is old and has been renovated, and the colors of the roof and walls are rotten in many places; This hotel did not meet our expectations, but maybe for people who want everything in one place, including a place to sleep, not luxury; The bar should be good for drinks, breakfast, dinner and lunch, and a swimming pool and jacuzzi. I got this hotel for its spa, but I couldn't use it because it was too busy
2024년 1월에 2박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 1월 12일
Dear guest, Thank you for taking a little of your time to share your review and explain what your experience was like at our hotel. We are sorry if the services offered have not met your expectations. However, we will take your observations to continue improving and continue offering the best service to our next clients.Kind regards,

10/10 - 훌륭해요

Morten

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Hello Mr. Morten, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

10/10 - 훌륭해요

Stefan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Prisvärt men dåliga drinkar
Prisvärt hotell. Bra kvalitet på rummet och helt ok säng. Maten på all-inclusive var riktigt bra, bra variation och kvalitet. Dock väldigt hög ljudvolym i matsalen. Drinkarna som ingick var tämligen värdelösa. Smakade bara saft och innehöll inget starkt. Utbudet av drinkar att välja på var dåligt och de flesta fick man köpa. Dåligt!
2023년 12월에 7박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2023년 12월 22일
Hello Mr. Stefan, Thank you for sharing your review with us. We are very proud to know that both your experience and your stay at the hotel have been satisfactory. However, we will take into account your comments about the sound and drinks to continue improving and offering the best service.Kind regards.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 8박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Dear guest, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is amazing
Staff super helpful
2023년 12월에 4박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2023년 12월 24일
Hello Mr. Andrew, Thank you for sharing your review with us and explaining how your experience was at our hotel. It makes us feel very proud that you have valued the treatment received from our staff so positively. We hope to see you again and provide you with an even better experience than the last.Kind regards.

8/10 - 좋아요

Michael

2023년 12월에 7박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Hello Mr. Michael, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

10/10 - 훌륭해요

Ranbir

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Food choice need more work
2023년 11월에 7박 숙박함
답변 제공: Marta Guerra - Recepción Servatur Waikiki 님, 2023년 12월 8일
Hello Mr. Ranbir, Thank you for sharing your review with us and for your feedback on the food. We will take note of it in order to continue to improve and offer a better service. We hope you come back again. Kind regards.

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really nice hotel
Great hotel, rooms very clean and comfortable beds. Staff were excellent, breakfast was very tasty and loads of choice. Plenty of sun beds and facilities in the hotel are very good. Really enjoyed our stay. We were in block E and the only negatives were that the air conditioning wasn’t great so we had to leave the balcony door open but there was a lot of road noise from a busy road at the back of the hotel. Overall we had a lovely holiday and would have no problem booking again.
2023년 11월에 7박 숙박함
답변 제공: Marta Guerra - Recepción Servatur Waikiki 님, 2023년 11월 18일
Hello Mr. Martin, Thank you for sharing your review with us. We are very happy to know that the services offered have lived up to your expectations and, therefore, you have been able to enjoy a great vacation. However, we will take note of the above to continue improving. We hope you return soon and, if you have any preferences or wishes, do not hesitate to contact us at waikiki@servatur.comKind regards.

6/10 - 괜찮아요

Tomasz

2023년 11월에 5박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Hello Mr. Tomasz, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

8/10 - 좋아요

Morten

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 9박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Hello Mr. Morten, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

4/10 - 별로예요

Mohammed

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Hello Mr. Mohammed, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Waikiki Gran Canaria
Das Hotel ist schön und gut geeignet für Kinder etc. Im Frühstücksbereich war auch alles sauber und gepflegt, aber die Nutella das heraus Löffeln war nicht so gut. Zimmer alles in Ordnung. Schöne Sicht vom Balkon. Rezeption Personal auch Deutsch sprechend. Sehr freundlich. Gerne wieder.
2023년 10월에 8박 숙박함
답변 제공: Marta Guerra - Recepción Servatur Waikiki 님, 2023년 11월 18일
Lieber kunde, Vielen Dank, dass Sie Ihre Bewertung mit uns geteilt haben. Es macht uns sehr stolz zu wissen, dass die angebotenen Dienstleistungen Ihren Erwartungen entsprochen haben und Sie somit einen großartigen Aufenthalt in unserem Hotel genossen haben. Denken Sie daran, dass Sie bei Ihrem nächsten Aufenthalt, wenn Sie Wünsche oder Vorlieben haben, nicht vergessen, uns eine E-Mail an waikiki@servatur.com zu senden. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen. Viele Grüße

10/10 - 훌륭해요

Dylan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our family thoroughly enjoyed this hotel. The pools were great, our grandchildren loved them. The food selection was varied and good.
2023년 10월에 7박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2023년 11월 9일
Hello Mr. Dylan, Thank you very much for sharing your review with us. It makes us feel very proud to know that his stay has been great and, consequently, his experience has been unforgettable. We hope to see you again in Waikiki.Kind regards.

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Hello Mrs. Sharon, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Hello Mrs. Claire, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Für eine Woche Urlaub ganz ok.
2023년 9월에 7박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2023년 10월 12일
Hallo Herr Frank, Vielen Dank, dass Sie Ihre Bewertung mit uns geteilt haben. Wir sind sehr stolz, dass Sie einen schönen Aufenthalt in unserem Hotel hatten. Wir hoffen Sie wieder zu sehen.Viele Grüße,

2/10 - 너무 별로예요

Andrew

2023년 10월에 1박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Hello Mr. Andrew, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again. Kind regards.

10/10 - 훌륭해요

Patricia rebeca

2023년 9월에 1박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 22일
Estimada Patricia, Gracias por habernos valorado y haber compartido su reseña. Esperamos que haya disfrutado de una estupenda estancia y su experiencia haya sido satisfactoria. Estaremos encantados de recibirle de nuevo. Reciba un cordial saludo.

8/10 - 좋아요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2023년 9월 28일
Estimada Olivia, Muchas gracias por haber compartido su reseña con nosotros y habernos valorado de forma positiva. Esperamos verle de nuevo. Reciba un cordial saludo.

10/10 - 훌륭해요

Elaine

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff very helpful room was nice but could do with getting a touch up here and there
2023년 9월에 1박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2023년 9월 26일
Hello Mrs. Elaine, Thank you very much for sharing how was your experience in our hotel. We are very proud to know that both the treatment of the staff and the services offered have met your expectations. However, we will take your comments into account to continue improving. We look forward to seeing you again and providing you with an even better experience. Kind regards,

8/10 - 좋아요

Cristo Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Estimado Cristo Jose, Muchas gracias por haber compartido su reseña con nosotros y habernos valorado de forma positiva. Esperamos verle de nuevo. Reciba un cordial saludo.

8/10 - 좋아요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Su personal es muy amable y cercano.
2023년 8월에 2박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2023년 9월 1일
Estimado Antonio, Muchas gracias por haber compartido con nosotros cómo ha sido su estancia en nuestro hotel. Nos alegra enormemente saber que el trato de personal ha sido de su agrado así como nos enorgullece que le haya parecido atento y amable ya que, ellos trabajan muy duro para ofrecer el mejor servicio de atención al cliente. Esperamos verle muy pronto de nuevo. Saludos cordiales.

8/10 - 좋아요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Due settimane piacevoli! La struttura è a soli 5 minuti dal mare. Il personale è gentile ma il punto forte sono i ragazzi dell’animazione.ideale per famiglie. Il cibo buono. Punti negativi sono la difficoltà di trovare una sdraio vicino alla piscina e la difficoltà di trovare posto auto( pochi posti auto rispetto alle reali necessità).
2023년 8월에 12박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2023년 8월 29일
Hello Mrs. Andrea, Thank you very much for sharing your review with us. We are very happy to know that his stay at Servatur Waikiki has been quite good and, therefore, that he has enjoyed his vacation. We are sorry for the inconvenience caused by the hammock reservation. However, we will take your observation into account to avoid future discomfort and continue to improve.King regards.

8/10 - 좋아요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Hello Mr. Roger, Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again.Kind regards.

10/10 - 훌륭해요

Yenire

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lugar excelente para unas vacaciones en familia
2023년 8월에 4박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2023년 8월 14일
Estimada Yanire, Muchas gracias por haber compartido su reseña con nosotros. Nos alegra saber que ha tenido una buena estancia con nosotros así como nos enorgullece saber que le parece un lugar excelente para unas vacaciones en familia. Esperamos verla de nuevo en Servatur Waikiki. Reciba un cordial saludo.

10/10 - 훌륭해요

Stacey

2023년 7월에 3박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Hello Mrs. Stacey,Thank you for rating us and sharing your review. We hope you had a great stay and a satisfactory experience. We look forward to seeing you again.Kind regards.

6/10 - 괜찮아요

sandra

2023년 7월에 1박 숙박함
답변 제공: Marta Guerra - Servatur Waikiki 님, 2024년 2월 23일
Estimada Sandra, Gracias por habernos valorado y haber compartido su reseña. Esperamos que haya disfrutado de una estupenda estancia y su experiencia haya sido satisfactoria. Esperamos verle de nuevo.Reciba un cordial saludo.