거리 뷰

컴포트 인 니어 그랜드 캐니언 여행 후기

2.5 out of 5
컴포트 인 니어 그랜드 캐니언
911 W Route 66, Williams, AZ

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 501개" "
평점 8 - 좋아요. 1002개 이용 후기 중 321개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 98개" "
평점 4 - 별로예요. 1002개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 33개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Comfort Inn 님, 2020년 1월 7일
Thank you for your valued response

10/10 - 훌륭해요

Amarinder 님, Surrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for money especially the included breakfast. Clean spacious rooms. Plenty of parking. Walking distance from the various plazas and restaurants..
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Nathalia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, walking distance to all the restaurants and city center. Staff kind and attentive
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 23일
Dear Nathalia, We appreciate your feedback on the location. Your comfort is important to us, and we will take your comments into consideration for future improvements.

6/10 - 괜찮아요

Judy

가족 여행
별로예요: 청결 상태
There were children running and yelling in the hallways, disturbing other guests. The waffle iron in the breakfast room was broken. The elevator was so dirty, our shoes stuck to the floor, and the landing on the east end of the second floor was the same. The property just didn't feel clean.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Judy,We are sorry to hear about your experience and appreciate your feedback. Our team strives to provide a peaceful environment for all guests. We will address the cleanliness issues mentioned to ensure a more pleasant stay for future visitors. Thank you for bringing these concerns to our attention.

8/10 - 좋아요

Deanna

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Deanna,We appreciate you taking the time to review your stay with us. We hope you had a wonderful experience and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Jacques

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bathroom needed some repair
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Jacques,We appreciate your feedback regarding the bathroom. We recommend guests to inform us during their stay for immediate action. We hope you had an otherwise pleasant stay with us.

10/10 - 훌륭해요

Teri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very nice stay.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Teri,We are delighted to hear that you had a pleasant experience during your recent stay with us. Thank you for choosing our hotel - we hope to welcome you back soon!

10/10 - 훌륭해요

Carina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was such a pleasant relief after being in Vegas. The rooms have a microwave, fridge, and small dining table. It was peaceful, and there’s a heated pool and hot tub. The kids loved the breakfast and so did I! We would stay here again.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Carina,We're delighted to hear you had a relaxing stay with us and enjoyed our amenities, including our heated pool, hot tub, and breakfast offerings. Our team is thrilled to know your family had a great time, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Rene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Iliked everything!
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Rene,We are delighted to hear that you had an enjoyable stay with us! Your positive feedback motivates us to continue providing excellent service to all our guests. Thank you for taking the time to share your experience with us. We hope to welcome you back in the future for another fantastic stay.

10/10 - 훌륭해요

Kevin 님, Irvine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very good choice for an overnight in Williams. There is a Safeway store just two blocks away and many dining options in old town Williams, just a short walk away. The property is in good condition and very comfortable. The breakfast was standard fare but just fine. Price was good too.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Kevin,We are delighted to hear that you enjoyed your stay with us and found our location convenient for exploring Williams. Your kind words about our comfortable property and satisfactory breakfast are greatly appreciated. We hope to welcome you back for another pleasant stay in the future.

4/10 - 별로예요

Michael

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Michael,We regret to hear that your experience did not meet your expectations. Please feel free to contact us with any feedback you may have so we can address any issues. We hope to welcome you back in the future for an improved stay.

8/10 - 좋아요

Michelle 님, Brigham City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Michelle,We're ampled to hear you enjoyed your stay with us! We strive to provide exceptional experiences, and we hope to welcome you back soon for another memorable stay.

10/10 - 훌륭해요

roberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had everything we needed.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello roberto,We're delighted to hear that you found everything you needed during your stay with us. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to welcoming you back in the future.

8/10 - 좋아요

Nikunj

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay anout an hour from grand canyon village. Older property that has been well kept. Bathrooms are on the smaller side but sufficient for our needs. Would definitely recommend.
2024년 3월에 2박 숙박함
답변 제공: Scott 님, 2024년 4월 1일
Good Evening Nikunj,Thank you so much for taking the time to rate and review your most recent stay with us. We truly appreciate your feedback regarding the size of our bathrooms. The team and I look forward to welcoming you back to the hotel very soon!Sincerely,Scott BurrellRegional Hotel ManagerComfort Inn Near Grand Canyon

8/10 - 좋아요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good Hotel with large rooms and comfortable chairs in Williams a great nod to route 66
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Christine, We are delighted to hear that you enjoyed the spacious rooms and comfortable seating during your stay in Williams. We appreciate your recognition of the nod to Route 66 in our hotel. Should you require any further assistance or have feedback to share, please reach out to our management team. Thank you for choosing our hotel, we hope to welcome you back in the future.

4/10 - 별로예요

Oliver

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unfortunately room is not like on the photos, pretty old, carpets dirty
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 28일
Dear Oliver, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience caused during your stay. Our Management team has been notified to ensure the high standards we strive for are upheld. We hope you will consider giving us another opportunity to provide you with a more enjoyable experience.

10/10 - 훌륭해요

실제 이용하신 고객

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Lawrence,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Has a great stay, staff was friendly, room clean.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 26일
Dear Samantha, It is wonderful to learn that you enjoyed your stay and that you have rated us so highly. Your positive ratings regarding staff and room cleaniness. We hope to impress you again during another visit to the area and we thank you for sharing.

10/10 - 훌륭해요

Cheni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good experiance.
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 24일
Dear Cheni, We are delighted that you enjoyed your stay with us! We look forward to welcoming you back in the future for another exceptional experience

6/10 - 괜찮아요

Nicole

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Nicole, We appreciate you choosing to stay with us. Should you have any concerns about your recent experience, please don't hesitate to contact us directly. We hope to welcome you back soon for an even greater stay!

10/10 - 훌륭해요

Vickie

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Vickie,We are delighted that you enjoyed your stay with us! We look forward to welcoming you back in the future for another exceptional experience.

10/10 - 훌륭해요

ERIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you're looking for a safe place to lay your head in Williams, the Comfort Inn and Suites is the place to stay. It is easily accessed, and minutes from local attractions. ALL of the staff was remarkable. I would definitely stay there again.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 15일
Dear Erin, We appreciate you taking the time to share your experience at our hotel near the Grand Canyon. It's great to hear that you got our best service and peaceful stay. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests.

10/10 - 훌륭해요

David 님, Wylie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel just up the street from all the shops and restaurants on Route 66. Staff is always friendly and helpful, and the rooms are always clean. We try to stay at this hotel every time we pass by the town, but sometimes they are sold out! Also helps that it’s quiet and peaceful; it’s right next to a church, and far enough away from the train tracks to not get much of the train noises.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello David,We are delighted to hear you enjoyed your stay with us and found our location convenient. Our team takes pride in providing excellent service to all our guests. It's wonderful to know you appreciate the cleanliness of our rooms. We are happy to be a peaceful retreat, offering a relaxing atmosphere away from the hustle and bustle. Thank you for making us your go-to hotel in town; we look forward to welcoming you back on your next visit.

4/10 - 별로예요

Denise

가족 여행
별로예요: 청결 상태
We just needed a place to rest our heads for one night. It appeared to be clean, but the long black hairs that we found in the bed just about threw me over the edge.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Denise, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience caused during your stay. Our housekeeping team has been notified to ensure the high standards we strive for are upheld. We hope you will consider giving us another opportunity to provide you with a more enjoyable experience.

10/10 - 훌륭해요

Todd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This motel is convenient to the Grand Canyon as a side trip from Las Vegas or Sedona and not to close for highway or street noise
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Todd,We appreciate you taking the time to share your experience at our hotel near the Grand Canyon. It's great to hear that you found our location convenient and peaceful. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests.

2/10 - 너무 별로예요

Chevyn

별로예요: 직원 및 서비스
There was a very nasty unprofessional wo Hokan working the front desk. The pool was NOT heated. I checked out after two nights. WHERE is my refund!?
2024년 2월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Chevyn,We're sorry to hear about your experience and appreciate you sharing your concerns with us. Please reach out to our management team for further assistance regarding your refund request. Thank you for your feedback, and we hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and the hotel was clean and quiet
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello paul,We are delighted to hear that you found our staff friendly and enjoyed a peaceful, clean stay with us. Your kind words are truly appreciated, and we hope to welcome you back again in the future.

10/10 - 훌륭해요

ricky

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello ricky,We're thrilled you enjoyed your stay with us! We look forward to welcoming you back soon for another excellent experience!

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Steve,We are delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our priority and we appreciate your feedback. We hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Yogesh

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Dear Yogesh, We are delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our priority and we appreciate your feedback. We hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Claudia

단체 여행
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Claudia,We appreciate you choosing to stay with us! Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.

8/10 - 좋아요

Paige

2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Dear Paige, We are delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our priority and we appreciate your feedback. We hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Jesus

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello Jesus,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - 훌륭해요

Tyler

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Tyler,It is wonderful to learn that you enjoyed your stay and that you have rated us so highly. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

6/10 - 괜찮아요

Angela

가족 여행
좋아요: 청결 상태
I’d give more but kids were calling my room from other rooms and the phantom per person charge upon check in for using their water.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Angela, Thank you for sharing your concerns regarding the disturbances in your room and the unexpected charge. We apologize for any inconvenience caused during your stay. We encourage guests to report any such disturbances to our front desk, so we can promptly address them. As for the water charge, it is a standard hotel policy which is communicated to all guests upon check-in. We appreciate your feedback and we'll share it with our team for improvement.

8/10 - 좋아요

Heather

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Good for purpose of my stay
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Heather,Thank you for choosing our hotel for your recent stay. We're glad to hear that our hotel served its purpose well. If there is anything else we can do to enhance your future visits, please don't hesitate to let us know.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Didnt change bed sheet and smelled.
When we arrived I feel like some smells inside of bed sheet, we thought that it was just laundry smells. Because of the during the night we couldn't even sleep and it bothered alot and found out they didnt change bed sheet and blanket sheet. It was terrible experience. Don't go again.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Dear Guest, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback and will use it to address and improve our services. Should you have any further concerns, please reach out to our management team directly.

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Kathy,We are thrilled to hear that you had a wonderful stay with us! We are delighted that you enjoyed your time at our hotel and that everything met your expectations. If you have any further feedback or if there is anything else we can do for you, please do not hesitate to reach out. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Brian 님, El Mirage

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Brian,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we are thrilled to know that you enjoyed your time at our hotel. Please feel free to reach out to us if you have any further feedback or if there is anything else we can assist you with.

10/10 - 훌륭해요

Britanya

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing has a great stay
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Britanya,Thank you for your review! We're delighted to hear that you had an amazing stay with us. We strive to provide exceptional experiences for all of our guests and it's wonderful to know we succeeded in your case. We appreciate your feedback and hope to welcome you back in the future for another great stay.

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was super friendly and made sure we had a great stay. Best place and a great price. We have stayed at other properties in the area that are more Expensive but definitely were not worth the extra money. The breakfast was good and a lot better than others we have had. One review complained about them running out of food early, but that was not the case. They had someone there all morning replenishing stuff and they never ran out. We will definitely stay here again.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Jamie,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our friendly staff contributed to making your stay memorable. It's great to know that you found our property to be a fantastic value compared to other, more expensive options in the area. We're glad you enjoyed our breakfast, and we appreciate your reassurance that we actively replenish our food throughout the morning. We look forward to welcoming you back again in the future.

8/10 - 좋아요

Alejandra 님, Bronx

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Alejandra, We appreciate you choosing to stay with us. We would like to hear about your experience in detail, so please don't hesitate to reach out to us directly. Thank you for your stay and we hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Juan José

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Juan José,Thank you for choosing to stay at our hotel! We truly appreciate your positive rating and are thrilled to hear that you had a great experience. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Imad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was convenient for me
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Imad,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are delighted to hear that our convenient location met your needs. We strive to provide a positive experience for all of our guests and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Kent

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Good stay, ok value.
Good location with easy walking distance to train station, restaurants, shopping, and curios. Hotel experience was good overall, staff was notably pleasant and helpful going out of their way to provide a good experience. Cleanliness and maintenance were mediocre, the overall feel being that the staff are all trying but are under-resourced and understaffed. Rooms were comfortable and functional. Indoor pool was a nice amenity for our little.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Kent,Thank you for choosing our hotel and taking the time to share your feedback. We're glad to hear that you enjoyed our convenient location and found our staff to be pleasant and helpful. We appreciate your comments regarding cleanliness and maintenance, and we will ensure that they are addressed appropriately. We're pleased to know that you found the rooms comfortable and functional, and that your little one enjoyed the indoor pool. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Paola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Paola,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We appreciate your support and look forward to welcoming you back again in the future.

8/10 - 좋아요

Leidy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Leidy,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We look forward to hosting you again.

6/10 - 괜찮아요

choong youn

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello choong youn,We appreciate you taking the time to share your experience with us. We encourage you to reach out to our hotel directly to provide any feedback you may have, as we are always looking for ways to improve our guests' satisfaction.

8/10 - 좋아요

Jess B

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Jess B,Thank you for choosing our hotel for your stay. We appreciate your rating and hope you had a pleasant experience. If you have any specific feedback or suggestions, please feel free to contact us directly so we can address any issues you may have encountered. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Maria Paola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable, and cozy hotel.
The stay was excellent overall! I like the attention to detail and the good quality foods and drinks offered. So nice that you offer lemon water to drink and decaf coffee, it’s rare to see in a hotel. Also your coffee tastes good. Only thing I wish you could work on is having enough food for breakfast. We weren’t able to get eggs at all the first day and no waffles today. Food runs out by like 8 or 8:30 am. Lastly, if the do not disturb sign is on the door the cleaning ladies should not knock on the door early in the morning. They also started cleaning right across the hall at 8:45 am, I was not able to sleep. Overall, good stay though.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Maria Paola,Thank you for sharing your feedback with us! We’re glad to hear that you enjoyed the attention to detail and the quality of food and drinks offered at the hotel. We appreciate your suggestions regarding breakfast and apologize for any inconvenience caused. We will take note of this and try to ensure that we have enough food available for all our guests. Regarding the housekeeping issue, we apologize for the disturbance caused and will remind our team to be mindful of the do not disturb signs. We hope to have the opportunity to welcome you back in the future for an even better experience.