외관

스프링힐 스위트 바이 메리어트 플래그스태프 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 542개" "
평점 8 - 좋아요. 1005개 이용 후기 중 277개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 110개" "
평점 4 - 별로예요. 1005개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 27개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Young in

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Alyssa 님, 2023년 9월 7일
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Hilliary 님, 2020년 2월 11일
Thank you for taking time to review your stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
comfortable place and well service
2019년 1월에 2박 숙박함
답변 제공: Hilliary 님, 2019년 1월 14일
Thank you for taking the time to review your stay.

8/10 - 좋아요

John.R 님, 서울, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
하루 간단히 묵고가기 좋은 곳
부모님 모시고 캐년 지역들 여행하면서 하루 묵었었습니다. 객실 편리했었구요, 다만 4인이상은 2방을 쓰셔야 할것 같습니다. 아침식사 좋았고 직원도 친절했습니다. 호텔 건너편에 해산물요리 식당이 있는데, 가격대는 좀 있으나 정말 맛있는 식당이었습니다. (내륙인걸 감안하여) 추천합니다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's very nice hotel
It was very nice hotel. Staffs are very nice and helpful. And room was very clean and comfortable. I'll be there again if I go that area.

6/10 - 괜찮아요

Brendon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The breakfast was lackluster. Eggs were watery, sausage did not taste like sausage. Juices were basically water with a touch of juice flavoring (apple/ orange). We stayed for 3 days and it was the same options all 3 days. Of the 2 waffle makers only 1 functioned well. When using the other the waffles stuck in it each time. I bought a bottle of Mountain Dew, 16 oz, from the front desk. They charged $4.00 for it. There are no other options and non onsite vending machines. So unless you go offsite to buy it, $4 it is. In the room we had no bottled water and 2 small glass cups. I resorted to buying bottled water, cutting the top off the bottle, and making myself a large cup to put ice in to enjoy an ice water or ice soda (I bought soda off site the next day and took it in the room). My thoughts: yes things are getting expensive, but offer the guests a few perks to make the stay memorable in the right way. 2 free bottles of water. $2 bottles of soda. Mix up the breakfast options, maybe add another couple hot trays with biscuits in one and fried potatoes in another. White gravy in a crock pot. All simple changes which would have made quite a difference.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Colleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a very nice property but we would have welcomed an extra blanket and it would be nice to have a door between the vanity area and the shower/toilet room in the bathroom. Staff was terrific!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Lluvia Esmeralda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. The room was very clean.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Patricia 님, San Diego

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well maintained hotel. Great rooms!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed the time at this resort.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Mireya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just the pool if you can have an open area it was too closed for me the bleach smell
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

suzanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am traveling with elderly family and I was able to get a ground floor room which makes things so much easier. Everyone has been very accommodating and kind at this property.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Rahim

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was not in good condition and looked pretty old.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kevin

가족 여행
좋아요: 편의 시설/서비스
Simple, clean, great location.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

David

2024년 3월에 3박 숙박함

6/10 - 괜찮아요

chris

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
great room size. however, we were assigned the wrong room type. it’s a little awkward to have 2 queen beds. I booked a king. Front desk employees could really boost rating by engaging.
2024년 3월에 1박 숙박함
답변 제공: Taylor 님, 2024년 3월 30일
Thank you for taking the time out of your day to provide our team with your feedback. Your feedback has been shared within the hotel to the appropriate departments. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Please come stay with us again when you are in the area and it would be our pleasure to accommodate you.

10/10 - 훌륭해요

Destiney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 2월에 1박 숙박함
답변 제공: Taylor 님, 2024년 3월 30일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was located in a very nice area with many dining options nearby
2024년 3월에 1박 숙박함
답변 제공: Taylor 님, 2024년 3월 30일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

10/10 - 훌륭해요

Tera

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable bed, clean hotel
2024년 3월에 1박 숙박함
답변 제공: Taylor 님, 2024년 3월 3일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

10/10 - 훌륭해요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Popular and almost full hotel but wasnt noisy - actually really quiet. Breakfast bar was well managed and always fully stocked each morning. The only negative surprise (not advertised) was the $10 per night car parking fee.
2024년 2월에 4박 숙박함
답변 제공: Taylor 님, 2024년 2월 24일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Why charge to park at hotel should be included
2024년 2월에 1박 숙박함
답변 제공: Taylor 님, 2024년 2월 24일
Thank you for taking the time out of your day to provide our team with your feedback. Your feedback has been shared within the hotel to the appropriate departments. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Please come stay with us again when you are in the area and it would be our pleasure to accommodate you.

10/10 - 훌륭해요

Lakia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had everything I needed. Thank you.
2024년 2월에 1박 숙박함
답변 제공: Taylor 님, 2024년 2월 18일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 직원 및 서비스
The bathrooms were small and needed a door to the toilet area. Lighting in the rooms was dark. The air conditioning unit was loud and out dated.
2024년 2월에 2박 숙박함
답변 제공: Taylor 님, 2024년 2월 18일
Thank you for taking the time out of your day to provide our team with your feedback. Your feedback has been shared within the hotel to the appropriate departments. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Please come stay with us again when you are in the area and it would be our pleasure to accommodate you.

6/10 - 괜찮아요

jeff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was nice property but the breakfast was not good. Eggs had a lot of water in them, and not a lot of options to choose from. The curtains in the room had a big hole in them. Framing around the bathroom door was broken and crooked.
2024년 2월에 2박 숙박함
답변 제공: Alyssa 님, 2024년 2월 12일
Hello,We are sorry for these mishaps, thank you for letting us know. We aim to better our services and your review is very helpful.Thank you for staying with us.

8/10 - 좋아요

Satish 님, Gilbert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is my 5th time stay in Flagstaff and each time I have tried different options and can say I need not look for different options for my next trip. Excellent location and hotel.
2024년 1월에 1박 숙박함
답변 제공: Alyssa 님, 2024년 1월 29일
Thank you for sharing your kind review.We appreciate your business and hope to see you again soon!

8/10 - 좋아요

Damara 님, Litchfield Park

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Alyssa 님, 2024년 1월 29일
Thank you for sharing your review.We appreciate your business.

6/10 - 괜찮아요

Gabriela

연인과의 여행
별로예요: 직원 및 서비스
Parents stayed here and they aren’t very tech savvy so they asked front desk staff to help them secure a cab to the airport. They were given and phone number to a service that didn’t answer. The staff wouldn’t help with anything else. I had to call them an Uber from many states away.
2024년 1월에 1박 숙박함
답변 제공: Alyssa 님, 2024년 1월 29일
Thank you for sharing your feedback. We apologize for any inconvenience your parents experienced during their stay. We'll address this issue with our front desk team to ensure better assistance in the future. We appreciate your understanding and hope to welcome you again for an improved experience.

10/10 - 훌륭해요

Chris 님, Munster

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Alyssa 님, 2024년 1월 29일
Thank you for sharing your review,We appreciate your business.

10/10 - 훌륭해요

Gardenia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Todo muy limpio el desayuno muy bien solo q cierran muy temprano el desayuno lo demás muy bien
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 25일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

10/10 - 훌륭해요

Penny

2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 25일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

10/10 - 훌륭해요

Ruby 님, Mesa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing I wasn’t expecting was the $10 parking charge. But other than that it was a great place to stay. I’d stay here again.
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 25일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

10/10 - 훌륭해요

Rebeca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will be back
Excellent location, clean and super friendly helpful staff. Size of the room is perfect 1 king size bed.
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 16일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

6/10 - 괜찮아요

Josue

2024년 1월에 3박 숙박함
답변 제공: Alyssa 님, 2024년 2월 12일
Thank you for sharing your review.We appreciate you staying with us.

10/10 - 훌륭해요

Zenel

2024년 1월에 2박 숙박함
답변 제공: Taylor 님, 2024년 1월 16일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

10/10 - 훌륭해요

Breanna

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Quick one night stay
Quick one night stay. Nice hotel. Comfortable bedding. Front desk staff is unpleasant, not very welcoming. Both the night and morning staff at the front desk were rude.
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 16일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

8/10 - 좋아요

Vern

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 16일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

8/10 - 좋아요

Dale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 16일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

6/10 - 괜찮아요

Stephanie

가족 여행
별로예요: 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 16일
Thank you for taking the time out of your day to provide our team with your feedback. Your feedback has been shared within the hotel to the appropriate departments. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Please come stay with us again when you are in the area and it would be our pleasure to accommodate you.

10/10 - 훌륭해요

Kameron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 16일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

2/10 - 너무 별로예요

Julie

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Rather terrible stay
I would have been willing to overlook any of these alone, but all together it made a really terrible stay. Especially since this room was twice the price of other similar rooms in different hotels that we stayed in, in the same trip. The desk clerk who checked me in, was really rather unfriendly. No greetings, no smile, and gave me a dirty look when I walked by later. In the room, there were tools all over the bathroom and the carpet was a bit wet outside the bathroom door. A different clerk was at the desk when I went back down to the lobby. She was very nice and apologetic and came up to get the tools. The clerk didn't offer to move us though. We were super tired and hungry so we were willing to deal with it. In the morning, something was leaking in the bathroom. I notified a different clerk that morning and she didn't apologize. She even knew that the reason the carpet was wet was because of the shower. On top of everything, I had to ask for more towels because the room didn't have enough and the breakfast was out of many items with 1 hour left before it ended.
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 16일
Thank you for taking the time out of your day to provide our team with your feedback. Your feedback has been shared within the hotel to the appropriate departments. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Please come stay with us again when you are in the area and it would be our pleasure to accommodate you.

10/10 - 훌륭해요

Barbara 님, Renton

가족 여행
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 16일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

4/10 - 별로예요

Millie

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 편의 시설/서비스
we were given a room that didn't have extra lines for the two twin beds plus no extra towels. i had to call front desk several times. the room was also for handicap and the shower was no functioning well.
2023년 12월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 16일
Thank you for taking the time out of your day to provide our team with your feedback. Your feedback has been shared within the hotel to the appropriate departments. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Please come stay with us again when you are in the area and it would be our pleasure to accommodate you.

10/10 - 훌륭해요

maria wilma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 16일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

8/10 - 좋아요

marco a

2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 16일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

10/10 - 훌륭해요

Daniel 님, Chandler

2024년 1월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 25일
Thank you for choosing our hotel! We are glad that you enjoyed your stay. We truly enjoyed having you stay with us during your recent visit to Northern Arizona. Come back and see us soon!

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 6일
Thank you for sharing your review. We appreciate your feedback, as we use it to better guest experiences. We appreciate your business, thank for you staying with us.

10/10 - 훌륭해요

Camille

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, great location, large rooms with lots of space. Great amenities as well
2023년 12월에 2박 숙박함
답변 제공: Taylor 님, 2024년 1월 6일
Thank you for sharing your review. We appreciate your feedback, as we use it to better guest experiences. We appreciate your business, thank for you staying with us.

10/10 - 훌륭해요

Norma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Taylor 님, 2024년 1월 6일
Thank you for sharing your review. We appreciate your feedback, as we use it to better guest experiences. We appreciate your business, thank for you staying with us.

6/10 - 괜찮아요

YOONSEOK 님, Jersey city

별로예요: 편의 시설/서비스
Price here upwards 270s . With separate 10 usd. parking per car, pet fee 75 with deposit just isnt worth the money. Most other hotels even better credentials offer free parking. Better full bk. No fruit salads, no sausages or potatoes. I would say no more then B-rating with mediocrity overall rating. Basic coffee by building door. No complimentary water bottles, way iver charge water to buy 1 liter almost 7 dollars . To charge this amount of money i think hotelneed far better bedding (old wornout sheets thin worn out sheets etc. ). Much to be desired . This hotel appear renovated sometime ago. Prob 12-15... Way over charge for whats its worth. Will not stay again. Sorry no. No more then 150 per night .
답변 제공: Taylor 님, 2024년 1월 6일
We have shared this feedback with our team. I apologize for any inconveniences during your stay. Please come back and see us again in the future so we can provide the guest experience we know we can deliver.

8/10 - 좋아요

Brynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Was not near oldtown Flagstaff, but is closer to university. Very standard next-to-freeway hotel. No nice views. Missed breakfast which ends at 9am. No pullout sofabed just a twin size couch with 2 queens. Beds weren't bad. No door in bathroom to divide toilet/shower from sinks and closet which was weird. Small indoor pool. Small little gym. Very average hotel. Glad it was only 1 night. Would give 2.5 stars.
2023년 12월에 1박 숙박함
답변 제공: Taylor 님, 2024년 1월 6일
We have shared this feedback with our team. I apologize for any inconveniences during your stay. Please come back and see us again in the future so we can provide the guest experience we know we can deliver.