숙박 시설의 전망

모텔 6 헤이스팅스, 네브래스카 여행 후기

2 out of 5
모텔 6 헤이스팅스, 네브래스카
2205 Osborne Drive East, Hastings, NE

이용 후기

6.6
평점 10 - 훌륭해요. 577개 이용 후기 중 127개" "
평점 8 - 좋아요. 577개 이용 후기 중 170개" "
평점 6 - 괜찮아요. 577개 이용 후기 중 114개" "
평점 4 - 별로예요. 577개 이용 후기 중 81개" "
평점 2 - 너무 별로예요. 577개 이용 후기 중 85개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Henry

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Christoph

When we arrived at the property nobody was there, so couldn’t use our reservation and had to go to a different hotel.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 2일
Hi Christoph, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 - 너무 별로예요

Claire

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was consistently told not to stay here by locals. No room was available on our arrival.
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Claire,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 - 별로예요

Tom

별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 28일
Hi Tom,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Shatice

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was here for basketball. The property manager Ronnie cancelled my reservation “through Expedia” without notice. I arrived to check in, but instead spoke to a hostile Ronnie because he could not provide proof of his correspondence with Expedia. He told me no one was staying at the hotel since the water did not work at all, within the entire facility. I watched several guests go to their rooms without delay. I also spoke to the guest about their water, that worked fine.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Shatice,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - 너무 별로예요

Niki

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hot water tanks didnt work had no hot water! No service for rooms, and they have bed bugs!!! Had to move motels n was oht of pocket 300$ then they charged my debit card again after i was already gone!!
2024년 2월에 8박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 11일
Hi Niki,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

Dustin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Illustrious
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 13일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 - 괜찮아요

Katherine 님, Aurora

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Amenities were in short supply. No alarm clock, no kleenex, no coffee in or outside of room. First time staying at this particular motel. Stayed one night.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 3일
Hi Katherine, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 - 별로예요

Benjamin

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bugs
Roaches on the walls and the counter when checking in
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Desirae

출장 여행
좋아요: 편의 시설/서비스
Good management
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 19일
Hi Desirae, Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Kaur J.#Team6

8/10 - 좋아요

Tim

좋아요: 직원 및 서비스
The price
2023년 11월에 10박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 19일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 - 훌륭해요

Terri

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

JOHN

2023년 11월에 3박 숙박함

2/10 - 너무 별로예요

Gabriele

가족 여행
별로예요: 편의 시설/서비스
I arrived 3 am with my son, the door was closed. It’s was freezing outside. I kept calling the number on the paper that they left in the front door for customer. They never picked up the phone call. Thank you GOD the amazing Dragon Fly Inn & Suites was open and had a room.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 9일
Hi Gabriele, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 - 너무 별로예요

Victoria

출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
AVOID AT ALL COSTS! This location is ran by live in drug addicts so watch your credit card and belongings. They have no hope and don't care about the customer's. I was in town on business after a long hard days work 16 hrs just wanted to wind down & relax which it never happened. Check in took almost 2 hrs because the front desk staff was so high on drugs & alcohol they couldn't work the computer so they called down the manager who also lives there he was in even worse shape obviously high on meth & not in condition to do his job either. Finally after some of it all wore off 2 hrs later I get in my room & the tv didn't work also the room was filthy. I asked for a refund did not get it because I booked it t non refundable. I didn't care and left anyway . The staff working wasn't even dressed appropriately literally wearing dirty pajamas & slippers. They're attitudes towards guests including myself was even worse then all that! None are professional & they are very inappropriate, disgusting people as well as the property. Just keep moving on to a better place I suspect this place will be shut down soon with all the drug use ,filth and bad customer service.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 28일
Hi Victoria, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 - 훌륭해요

Nathaniel

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Sage

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty Creepy and felt unsafe
2023년 11월에 1박 숙박함
답변 제공: Joe 님, 2023년 11월 10일
I apologize that you were not happy with your stay. My team here want nothing except guests to be happy with their stay. If there are any suggestions you have feel free to reach out

8/10 - 좋아요

Gerardo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good customer service.
2023년 10월에 3박 숙박함
답변 제공: Joe 님, 2023년 11월 10일
Thank you for your review. I am happy to hear the customer service was good for you. I hope the rest of your stay went good as well.

2/10 - 너무 별로예요

Samantha

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Joshua

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hot tub was not working, the room had not been cleaned, there were no towels in the room, no cups or coffee makers in room, found 3 roaches in the bathroom, and there is no breakfast
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 15일
Hi Joshua,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 - 너무 별로예요

Robert

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property should be an embarrassment to Expedia , and the city of Hastings! Expedia should drop this property from its listings; Motel 6 should be equally embarrassed to have their corporate name associated with this property and should also pull their name from the property! No right minded person should stay at this property! Where is the corporate oversight of simple customer service, quality, cleanliness with Expedia and Motel 6! You both should be highly embarrassed to have this property listed !
2023년 10월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 24일
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 - 훌륭해요

Tom

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Joe 님, 2023년 10월 24일
I am glad you were happy with your stay, we appreciate your business and hope you will come back again.

6/10 - 괜찮아요

Erin

2023년 10월에 1박 숙박함

8/10 - 좋아요

Amy

좋아요: 직원 및 서비스
2023년 10월에 6박 숙박함
답변 제공: Joe 님, 2023년 10월 24일
Amy,I want to thank you for your review and business. If there is anything we can do to make your stay better next time please let us know. Thank You

6/10 - 괜찮아요

Margaret

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
No coffee pot in room
2023년 10월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 14일
Hi Margaret, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 - 좋아요

Steven

2023년 9월에 1박 숙박함
답변 제공: Joe 님, 2023년 11월 10일
Thank you for the good review I am happy that we were able to give you a good experience. Hope to get your business again.

6/10 - 괜찮아요

Chuck

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Will not stay again.
Stay was ok, Bathroom faucet HARD to turn on and off, about needed a crowbar. chair in room COULD NOT be raised, about like sitting on the floor. NO wash cloths in bathroom, NO shampoo. Toilet seat slides sideways! In the hallway ceiling tiles had fallen and NO ONE picked up in the 2 days! Beds were quite comfortable.
2023년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 6일
Hi Chuck, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 - 좋아요

Margaret

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
No coffee pot in room
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 6일
Hi Margaret, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

10/10 - 훌륭해요

Belden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Joe 님, 2023년 10월 24일
Belden,Thank you for your review and your business. I hope you will stay with us again.

10/10 - 훌륭해요

Belden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Joe 님, 2023년 10월 24일
Belden,Once again thank you for your positive review. I am glad you enjoyed your stay and hope you will stay with us again.

10/10 - 훌륭해요

Lindsey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
The outside of the convention center made me wonder what I was getting into but after I was in the front desk was having problems with the computers took 45 min. The room was very nice.for comfort and cleanliness.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 28일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
Get what you pay for. Not the best. Nobody at front desk until you call
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 28일
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 - 괜찮아요

Nathan

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Not great
Light was very bright outside so wasn’t able to get much sleep. Bed was too firm and bouncy.
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 26일
Hi Nathan, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

8/10 - 좋아요

Margaret

출장 여행
별로예요: 편의 시설/서비스
Housekeeping could do a better job cleaning
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 20일
Hi Margaret,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beware... there's bed bugs
2023년 8월에 7박 숙박함
답변 제공: Joe 님, 2023년 10월 24일
I am sorry for your negative experience with us. We have worked on and corrected the issue, thanks for bringing it to our attention.

4/10 - 별로예요

waunita

별로예요: 숙박 시설 상태 및 시설
Okd and outdated
2023년 8월에 1박 숙박함
답변 제공: Joe 님, 2023년 10월 24일
Waunita,I apologize that our hotel was not up to your standards, we are working on repairing and updating the property.

4/10 - 별로예요

Karley

가족 여행
별로예요: 직원 및 서비스
The rooms were horribly hot when we first got there. They never came to clean our room while we were gone during the day. I had to ask for fresh towels everyday and got told they didnt have very many left everytime i did. Ended up jist going to walmart and buying my own towels and wash cloth the last night we were there so i knew that we had clean towels to use to shower with. I also had to ask the front desk for some trash bags so that we could clean up some of the trash we had in our room since they never came around to clean our room. They also told us that we couldn't have food or drink inside the pool area when there were other guests that had drinks in the pool area the night before and they didnt say anything to them. Overall very disappointed in our stay.
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 12일
Hi Karley, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

10/10 - 훌륭해요

Brian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service and friendly people
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 12일
Hi Brian, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Kaur J. #team6

2/10 - 너무 별로예요

Aubrey

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were three cockroaches in the bathroom. I didn’t even stay, instead I immediately checked out. The staff was polite and understanding.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 12일
Hi Aubrey, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 - 훌륭해요

Joann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Last minute booking and price was great for 2 queen beds. When we got our room we were told it was directly across from the pool and my fear was the noise level would be extremely loud as the pool is inside and the entire building echoes. That was not the case. We got in the room and the noise was almost non-existent. Bed was comfortable, bathroom was clean with all necessities. Our room also had a mini fridge and microwave. The hotel was easily accessable and no fees collected at check-in for incidentals. We will be staying here again if ever back in the area!
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 12일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 - 좋아요

Brandi

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Housekeeping did not come to empty trash during our stay and there was no breakfast offered but other than those 2 things it was a very peaceful stay.
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 12일
Hi Brandi, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 - 좋아요

Leandra

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
The facility itself is amazing! I had never been in a Motel 6 that was this large or had such an open interior for recreation, meetings, etc. However, the rooms were not adequately prepared for the number of patrons they were supposed to serve (only one towel & washcloth for a double queen room, no blankets or bed-spreads on the beds, only one working light in the room near the bathroom, etc)) and the night staff was nowhere to be found. There was a handwritten paper on the desk that said they had stepped out and to call this number 8:00PM, which we did and they said they were on the roof and would be right there, but it took upwards of 10 min. The desk was unoccupied for the 2 hours after we arrive as I tried to get towels, lightbulb, etc. There was also no one at the desk when I tried to turn in my key the next morning upon our departure at 7:00AM. The pool was also amazing, but had very few towels for swimmers to use and needed the surrounding area vacuumed, as there was lots of debrie on the carpeted areas.This motel has so much potential, but needs someone who cares about the rooms and the customers!
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 12일
Hi Leandra, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

10/10 - 훌륭해요

Nicholas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Saweet stay, great find, unexpected.
Great stay. Best motel 6 in the country! Large hotel with lots of space. Safe area with walking, biking paths. Great tv setup with lots of channels.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 7일
Hi Nicholas, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 - 좋아요

Erik

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
La tina de agua que no se iba el agua cuando uno se baña
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 30일
Hola Erik,Gracias por brindar comentarios. Su experiencia es importante para nosotros y esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

6/10 - 괜찮아요

Mike

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
The mattress was hard and stiff. And the lughts outside the room at night make it seem like its stil daylight out with the curtains closed.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 24일
Hi Mark,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 - 너무 별로예요

Paul

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor ely run
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 24일
Hi Paul,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 - 괜찮아요

TORAL

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Desiree 님, Kellogg

가족 여행
별로예요: 숙박 시설 상태 및 시설
I'm beyond exhausted from this experience...check in was lengthy, toilet was non working so had to move rooms, new room had zero garbage cans. Attempted to swim but zero pool towels and the pool was dirty. Hotel advertised hot breakfast but I discovered after asking only had coffee. The hotel room was like a sauna and took 4 hours to cool down enough to attempt sleep! The icing on the cake?? I so wonderfully discovered at a 2am bathroom trip, they had roaches! Never again. This hotel should be removed, I am beyond frustrated this was listed with Orbitz and had I known I would have never booked this.
2023년 7월에 1박 숙박함