I am particularly pleased that you found your stay to be enjoyable. We hope to see you again in the future!

We will be calling about your review as we already told Expedia that your reservation was declined due to multiple issues we had when you came to check in. One is that all guests have to have a valid ID and you said you did not have one, then you tried to give us one that has been expired for 8 years and was from Grand Island. We have stated several times and have told our third parties that we, along with all hotels in town, do not rent to Grand Island residents. We have several events in town and sell out along with the whole town and surrounding towns so we do not rent to residents. I assume we tried to help and offer the room with a deposit but it says you also did not have a way to keep a hold until checkout. There was nothing we could do after that, so we will be contacting Expedia to inform them of this.

Your feedback is very important to us, and I am saddened to hear that you did not enjoy your room. Our entire facility inside is non-smoking but customers are allowed to smoke outside and customers may smell like smoke as well. If you told the front desk during the night you stayed we would have changed your room if available. Since we did not receive complaints during your stay we did not know there were any issues to resolve. We have had a few guests in there after you and they did not complain about the issues you put here. We did not know about any issues while you stayed or before you stayed. If we did we would have resolved any issues we could have. You have to let us know if there are any issues or if you would like a room change so we can help better your stay with us. Please let us know how we could have made your stay more enjoyable and if you have any problems please contact the front desk so we can resolve any issues during your stay before checkout. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

I am particularly pleased that you found your stay to be pleasant. Please let us know how we could have made your stay more enjoyable. We hope to see you again in the future!

I am particularly pleased that you found your stay to be enjoyable. We hope to see you again in the future!

I am particularly pleased that you found your stay to be pleasant. Please let us know how we could have made your stay more enjoyable. We hope to see you again in the future!

It shows in our system that you never showed up. Unfortunately, Expedia's cancellation policy is 24 hours before check-in time. Since it was a prepaid reservation they are the ones who charged your card, and it is a fully non-cancellable reservation. Please read this when booking and let the hotel know, as we never got a call about why you would not be staying. Thank you.

I am particularly pleased that you found your stay to be enjoyable. We hope to see you again in the future!

The outside doors are unlocked for guests to go in and out easily when needed. We have parking all the way around the building so guests can park around the hotel and still walk in if they haven't checked in yet. We have no problems at this hotel, multiple cameras all around outside and inside the property, and front desk on staff 24/7. Grand Island is a great town and we are near a busy exit so the town stays busy with multiple events and people traveling. The doors are unlocked for convenience and easy accessibility indoors!The trains run through the town now and then but only once during the night. We haven't had any problems with the distance and sound before but we understand your complaint. We are very sorry that you experienced any issues. Thank you for letting us know but please come to the front desk right away before checking out so we can try to resolve any issues that may occur. We hope to see you again in the future!

I am particularly pleased that you found your stay to be pleasant. Please let us know how we could have made your stay more enjoyable. We hope to see you again in the future!

I am particularly pleased that you found your stay to be pleasant. Please let us know how we could have made your stay more enjoyable. We hope to see you again in the future!

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

Your feedback is very important to us, and I am saddened to hear that you had a bad experience. If you told the front desk during the two nights you stayed we would have changed your room if available. Since we did not receive any complaints during your stay we did not know there were any issues to resolve. We have had a few guests in there after you and they have not complained. We did not know about any issues before you stayed, if we did we would have resolved any issues we could have. You have to let us know if there are any issues or if you would like a room change so we can help better your stay with us.

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

During your stay, we did not receive any complaints or we could have addressed all of this. The ADA does not require two-story buildings to have an elevator, but if you cannot use stairs we recommend calling us to try and reserve a ground floor or a handicap room. If this is not available then there are a few hotels in town with elevators!

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

We keep our breakfast stocked with as much as we can to Wyndham standards and our price range to let guests have a full experience with their stay. Hotels in Grand Island usually have hot waffles, pastries, oatmeal, cereal, juice, coffee, fruit, and yogurt. We have all that as well as biscuits and gravy, scrambled eggs, and all day hot coffee. The biscuits are available to use how you would like; microwave, toast, add butter, jelly, and even hot gravy! We also put up our bread, biscuits, and muffins in an air tight container to keep them fresh! The scrambled eggs and gravy are kept in a warmer set to a temperature to keep hot and there are signs warning it is hot as well! We appreciate your feedback and will take this into consideration. We have tried to add more and more to the breakfast but keep getting these suggestions. We like to keep the breakfast the same so that every customer has the same great experience and the rates do not change for the breakfast as it is complementary so we keep our breakfast stocked with as much as we can to Wyndham standards and our price range to let guests have a full experience with their stay.

I am particularly pleased that you found your stay to be enjoyable. Please let us know how we could have made your stay more enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Your feedback is very important to us, and I am saddened to hear that you did not enjoy your room. Unfortunately, you arrived very late at night and we only had one room available, so we would not have been able to move you, and all other hotels were sold out in town due to the high demand during the annual State Fair and a famous comedian performing. Since we did not receive any complaints during your stay we did not know there were any issues to resolve. We have had a few guests in there after you and they did not complain about any issues. We did not know about any issues while you stayed, if we did we would have resolved any issues we could have. You have to let us know if there are any issues so we can help better your stay with us.

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

Your feedback is very important to us, and I am saddened to hear that you did not enjoy your room. We see you changed rooms from one room upstairs as you requested to be upstairs for the two nights you stayed. We were completely sold out during both nights you stayed and are pleased we were able to change your rooms but did not have any complaints from the other customers. We have had a few guests in there after you and they did not complain about the problems you put here. If we knew before we would have resolved any problems we could have. You have to let us know if there are any issues or if you would like a room change so we can help better your stay with us. The trains run through the town every now and then but only once during the night. We haven't had any problems with the distance and sound before but we understand your complaint. We keep our hotel up to Wyndham standards and are remodeling many things at this moment as well as in the winter. It is very hard to renovate in the summer as our rooms stay busy. If there is anything we can fix right away we will do our best as we are constantly improving to achieve the best for our customers. Please let us know how we could have made your stay more enjoyable and if you have any problems please contact the front desk so we can resolve any issues during your stay before checkout. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

I am particularly pleased that you found your stay to be enjoyable. Please let us know how we could have made your stay more enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

I am particularly pleased that you found your stay to be enjoyable. Please let us know how we could have made your stay more enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Your feedback is very important to us, and I am saddened to hear that you did not enjoy your room. If you told the front desk during the night you stayed we would have changed your room if available. Since we did not receive complaints during your stay we did not know there were any issues to resolve. We were sold out the last few days and had no complaints about the issues you put here. We did not know about any issues before you stayed, if we did we would have resolved them. You have to let us know if there are any issues or if you would like a room change so we can help better your stay with us. We keep our hotel up to Wyndham standards and are remodeling many things at this moment as well as in the winter. It is very hard to renovate in the summer as our rooms stay busy. If there is anything we can fix right away we will do our best as we are constantly improving to achieve the best for our customers. Please let us know how we could have made your stay more enjoyable and if you have any problems don't hesitate to get in touch with the front desk so we can resolve any issues during your stay before checkout. Please rest assured that we are taking the appropriate measures to address the updates. Here at Days Inn, we continuously strive to meet your needs and expectations.

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

I am particularly pleased that you found your stay to be enjoyable. Please let us know how we could have made your stay more enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

I am particularly pleased that you found your stay to be enjoyable. Please let us know how we could have made your stay more enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

I am particularly pleased that you found your stay to be enjoyable. Please let us know how we could have made your stay more enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

We keep our breakfast stocked with as much as we can to Wyndham standards and our price range to let guests have a full experience with their stay. Hotels in Grand Island usually have hot waffles, pastries, oatmeal, cereal, juice coffee, fruit, and yogurt. We have all that as well as biscuits and gravy and all-day hot coffee. The biscuits are available to use how you would like; microwave, toast, add butter, jelly, and even hot gravy! We also put up our bread, biscuits, and muffins in an airtight container to keep them fresh! The scrambled eggs and gravy are kept in a warmer set to a temperature to keep hot and there are signs warning it is hot as well! Most hotels in our price range or slightly higher do not provide more than this, if you have any recommendations we are happy to hear this so we can see if it is up to Wyndham standards to add!The front desk staff does the breakfast as well and since we have been sold out for a while now the breakfast is very busy and has to be refilled many times. We have a sign telling all customers to dial 114 on the phone provided at the desk if our front desk is busy or doing other jobs that are needed to be done around the hotel. If you call the number our front desk is there shortly to help with anything that may be needed. Wyndham controls our prices, and we have them base it lower than the hotels in the surrounding area. Here at Days Inn, we continuously strive to meet your needs and expectations.

I am particularly pleased that you found your stay to be enjoyable. Wyndham controls our prices, and we have them base it lower than the hotels in the surrounding area. We keep our hotel up to Wyndham standards and have remodeled many things and will remodel more in the winter. It is very hard to renovate in the summer as our rooms stay busy. If there is anything we can fix right away we will do our best as we are constantly improving to achieve the best for our customers. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

We are very sorry that this happened and completely understand. This is the Days Inn replying directly. We did call them when we saw this message and just got off the phone. They informed us that neither we nor you would be charged anything as it was never sent to our system at the hotel. They said the authorization should fall off of your account. If you have any more questions please contact us at the hotel so we can try to help. Thank you and we hope this helped!

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

Your feedback is very important to us, and I am saddened to hear that you did not enjoy your room. If you told the front desk during the night you stayed we would have changed your room if available, before we sold out. Since we did not receive any complaints during your stay we did not know there were any issues to resolve. We have had a few guests in there after you and they did not complain about the issues you put here. We did not know about any issues while you stayed or before you stayed. If we did we would have resolved any issues we could have. You have to let us know if there are any issues or if you would like a room change so we can help better your stay with us. During your stay, we were sold out and very busy. We apologize if it took a little longer to check you in but did not have any more problems with Wyndhams new system. Several guests asked for extra amenities, towels, and pillows and we may not have had extra pillows if you asked. We tried to help every guest who checked in with their requests. Our entire facility inside is non-smoking but customers are allowed to smoke outside and customers may smell like smoke as well. We do keep air conditioners at each end of the halls and fresheners. Please rest assured that we are taking the appropriate measures to address any other problems and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

I am particularly pleased that you found your stay to be enjoyable. Please let us know how we could have made your stay more enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future!

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future.

We understand your concerns with the door as when you told the front desk during check-out. We have never received a complaint about them before as it must have been one customer going in and out. The doors are required by the fire department to be closed and can not be kept open. They do not slam so it may have been a customer that was closing it too hard. Thank you for choosing to stay with us.

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future.

Your feedback is very important to us, and I am saddened to hear that you did not enjoy your room. If you told the front desk during the night you stayed we would have changed your room if available. Since we did not receive any complaints during your stay we did not know there were any issues to resolve. We have had a few guests in there after you and they did not complain about the issues you put here. We did not know about any issues while you stayed or before you stayed. If we did we would have resolved any issues we could have. You have to let us know if there are any issues or if you would like a room change so we can help better your stay with us. The coffee at the front is the all-day coffee for arrivals and gets replaced if empty and after breakfast closes. The breakfast opens at 6am for the new coffee, there are many things for the night shift to do and we tell all guests the breakfast times. If you let the front desk know ahead of time we are more than happy to prepare and accomodate any requests we can.

I am particularly pleased that you found your stay to be enjoyable. Here at Days Inn, we continuously strive to exceed your expectations. We look forward to serving you in the future.