숙박 시설 정면

컨트리 인 & 스위트 바이 래디슨, 그랜드 래피즈 에어포트, 미시간 여행 후기

3 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 366개" "
평점 8 - 좋아요. 1000개 이용 후기 중 302개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 160개" "
평점 4 - 별로예요. 1000개 이용 후기 중 105개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 67개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

shelby

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Thank you for your feedback.

4/10 - 별로예요

Marcy

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
No pool. Shut down for maintenance. Charged me an extra ten dollars a day for parking. Which i assumed that was included in the price of the one night stay. Very disappointed. Should of called beforehand. Would of chosen elsewhere. Very overpriced for our 7 hour stay.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 17일
Our property charges for parking when your vehicle is parked here per day when you fly out at the airport and at a cheaper fee than the airport for your convenience. Thank you for your feedback as we always are looking to improve for your next stay.

8/10 - 좋아요

Lew

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The desk clerk Mark was totally fabulous! However, it seems there's not enough cleaning staff. The room was cleaned only once during a six night stay, even after repeated requests
2024년 3월에 6박 숙박함
답변 제공: GM 님, 2024년 4월 2일
Thank you for your feedback. We are always looking to improve our property service for your next stay.

6/10 - 괜찮아요

Erin

좋아요: 직원 및 서비스
Room haf trash on floor
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 1일
Thank you for your feedback and staying with us! I will look into this issue and get it resolved.

10/10 - 훌륭해요

Kara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly staff. Only draw back is weed smell in hallways at all times.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 28일
Thank you for your response and feedback. Look forward to seeing you next time!

6/10 - 괜찮아요

Ron

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
we had night shades that were in poor conditions, our safe did not work as it had lo battery. We had to have our room rekeyed 3 times. One time another guest opened and entered our room with their room key. One of our days the trash was not taken out and no clean towels were provided, so that day there was no room service. Kind of Poor service I would say.
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Thank you for your feedback. We are always looking to improve our property for your next stay.

10/10 - 훌륭해요

Connie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was perfect for the night, clean and all staff was nice.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Thank you and we are happy you enjoyed your stay. See you again next time!

10/10 - 훌륭해요

Dawn

가족 여행
They were extremely helpful, especially with setting up our shuttle for really early the next morning to make sure we got to the airport on time.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Thank you for your review Dawn! I am so happy we were able to accommodate your stay with us. See you again soon!

6/10 - 괜찮아요

Jennifer 님, Edmonton

좋아요: 청결 상태, 직원 및 서비스
Right next door to Meijer. Might have to wait a while for a shuttle at night - like an hour. Unclear why, I had to call back several times. Staff was otherwise very nice. Smoking in or around the building was apparent in the am. Torn curtains in room. Very clean and tidy room. Overall not bad at all for the price. Breakfast and morning shuttle were good.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Thank you for your feedback. We are always looking to improve guest experience for your next stay.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 6일
Thank you Melissa. Hope to see you again soon!

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean and friendly
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 29일
Thank you so much for your kind words. Looking forward to seeing you back!

4/10 - 별로예요

scott

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Smoke detector chirping in middle of night.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 29일
We are looking into this issue. Our apologies for the inconvenience.

10/10 - 훌륭해요

Daren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great price and nice space!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Thanks!

10/10 - 훌륭해요

Karin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt very safe staying here as single traveler
2024년 2월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 2월 6일
Dear Karin,Thank you for staying with us at Country Inn & Suites, We are so happy you enjoyed your visit and felt safe during your stay. We hope to see you again in the future.

10/10 - 훌륭해요

Cathy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was very helpful. Nice updated and clean room.
2024년 2월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 2월 5일
We appreciate you taking the time to provide positive feedback. We are so pleased to hear that front desk was nice and accommodating. We hope to see you again soon!!

6/10 - 괜찮아요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Breakfast was below average. Compared to other hotel in same area
2024년 1월에 3박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 2월 5일
Thank you so much for your feedback. We sincerely apologize for our breakfast not meeting your expectations. We will use your feedback to make improvements. We hope to see you again in the future.

10/10 - 훌륭해요

KENICHI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seems like room was renovated. Very clean and walk-in shower was good. Breakfast was good. Good for price
2024년 1월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 2월 2일
We appreciate your taking to time to provide positive feedback about your stay. We are pleased to hear you found our hotel to be very clean, that you liked the walk-in shower and breakfast. We did remodel last year. Again, we appreciate your feedback and we hope to see you again soon!!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All was good
2024년 1월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 2월 2일
Thank you so much for your positive feedback!! We hope to see you again soon!!

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice but stay away from main entrance.
It was nice . Only issue it was a little to close to the main entrance so a little noisy.
2024년 1월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 16일
We appreciate you taking the time to provide feedback about your stay with us. We are so sorry for the inconvenience of the noise due to the location of your room. We are pleased to hear that you found our hotel to be nice. We hope to see you again in the future!!

8/10 - 좋아요

Samantha

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay. My kids loved the pool
2024년 1월에 2박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 15일
We appreciate your feedback!! We are glad that your kids love the pool and you found our hotel to be a nice place to stay. We hope to see you again in the future.

10/10 - 훌륭해요

Ardith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and service were great. The person at the desk gave us an upgrade because they weren’t very busy, our grandkids were allowed to come to the pool, nice room. Would recommend it to others!
2023년 12월에 2박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 15일
Thank you so much for taking the time to leave us a 5 out of 5 review!! We are so pleased to hear that you were happy with your upgrade. We appreciate the feedback and hope to see you again soon!!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 3일
Thank you so much for taking the time to leave us a positive review!! We are so happy you enjoyed your stay with us. We hope to see you again soon!!

6/10 - 괜찮아요

Jalin

2023년 12월에 2박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 3일
We do appreciate you taking the tell to provide feedback about your stay. We do apologize if things did not quite meet your expectations. We hope you give us another chance in the future to serve you better.

10/10 - 훌륭해요

Kathleen

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2024년 1월 3일
We appreciate your positive feedback about your stay with us. We hope to see you again soon!!

2/10 - 너무 별로예요

Jenni

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty and gross
Room was disgusting and nasty dirty everything was covered in a bunch of dust coffee pot still had coffee in it and all over it along with dirt an hair food an coffee on tables floor was gross an dirty the bed was hard as a rock with crappy pillows very unsanitary especially for people with health conditions my sons lungs couldn’t handle the dust and had to use you more oxygen to be able to breathe was just uncalled for
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 26일
We would like to sincerely apologize for your room not being properly prepared for your stay. We have discussed these issues with the entire housekeeping staff to prevent this from happening again. We do appreciate your feedback and we hope you give us another chance in the future to serve you better.

10/10 - 훌륭해요

wendell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walk in shower No carpet smell
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 23일
Thank you so much for taking the time provide feedback. We hope you enjoyed your stay and we hope to see you again in the future.

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When a problem arose they took care of it right away and I appreciated that
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 23일
We appreciate you taking the time to provide us with your feedback. We are happy to hear that our staff was able to fix your issue right away. We hope to see you again in the future!!

10/10 - 훌륭해요

Raynette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant
The check in went smoothly. The hotel was very clean. The room that we were in was very clean, comfortable and accommodating. The floor that we stayed on was very quiet.
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 23일
Thank you so much for leaving us a 10 out of 10 review!! We appreciate your feedback and hope to see you again soon!!

10/10 - 훌륭해요

Gregory

2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 12일
Thank you so much for taking the time to leave us a 10 out of 10 review. We appreciate the feedback and hope to see you again in the future!!

8/10 - 좋아요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff. The room was clean and fresh, with comfortable beds and a nice shower. The carpet was being replaced in the hallway outside our room so there was a little noise and you had to be mindful of where you stepped getting on the elevator etc but overall it was a pleasant stay. Would definitely stay again.
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 12일
Thank you so much for taking the time to tell us about your stay. We are pleased to hear that your room was clean and fresh. We do apologize for the inconvenience of the carpet renovations in the hallway. We are happy that you enjoyed your stay with us and we hope to see you again in the future.

8/10 - 좋아요

Elizabeth

가족 여행
Excellent stay. Good service, friendly staff. Renovations were going on which was the reason for any 4s. But it was not noisy or disturbing. Beautiful Christmas display. Price very good.
2023년 12월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 12일
Thank you for taking the time to tell us about your stay. We do apologize for the noise from the renovations. We are pleased to hear that you enjoyed the Christmas display and that the staff had good service.

2/10 - 너무 별로예요

Victoria

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Property was under construction. Did not inform me of this as I was down there on business which involved me working night shifts and I got no sleep due to this. They were award of this as I did put this down on my accommodation part of the booking. They also didn’t try to make this right nor give me my money back to go to a different hotel.
2023년 12월에 2박 숙박함
답변 제공: Kali 님, 2023년 12월 5일
Hello Victoria, We are deeply saddened to hear this was your experience with us. Unfortunately, there is not much we can do to remedy this after the fact. We do apologize for the problem our updates caused you. We are updating the hotel to make it better for our guests like yourself. We do know this causes disturbances at times but would have been more than happy to accommodate you on a floor with no updates occurring during your time with us. Or gladly would have cancelled your reservation with us. The most important thing is that our guests are happy with their time at our hotel.

4/10 - 별로예요

Monica

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty and in disrepair. The curtains didn't cover the windows and the parking lot lights were glaring in the window.
2023년 12월에 1박 숙박함
답변 제공: Kali 님, 2023년 12월 5일
Hello Monica, First, please accept our apologies that your guest room was not up to our normal standards. We have spoken with the housekeeping department to remedy this so no other guest will have this poor experience. We do greatly appreciate you letting us know. We hope you will give us another chance next time you are in the area.

4/10 - 별로예요

Karrie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kali 님, 2023년 12월 5일
Hello Karrie, We are sorry to that you didn't enjoy your time with us. We wish we knew what went wrong. Please feel free to reach out to us anytime to try to make things right.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Kali 님, 2023년 12월 5일
Thank you for taking the time to leave us this rating. We are sorry to see you time with us wasn't more enjoyable. We do hope you will com estay with us again sometime.

8/10 - 좋아요

Steven

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 12일
Thank you for taking the time to provide feedback about your stay. We hope you enjoyed your stay with us and we hope to see you again in the future.

10/10 - 훌륭해요

Sabina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 12월 23일
We appreciate your feedback!! We hope to see you again soon!!

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
price was great
2023년 11월에 2박 숙박함
답변 제공: Kimber 님, 2023년 11월 28일
Thank you so much for your feedback, we appreciate knowing that we are keeping up our standards!

8/10 - 좋아요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Thank you for taking the time to give us your feedback! We hope to host you again soon!

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 11월 16일
We appreciate you taking the time to provide feedback about your stay with us. We hope you enjoyed your stay and we hope to see you again in the future.

10/10 - 훌륭해요

Melissa

2023년 11월에 1박 숙박함
답변 제공: Kimber 님, 2023년 11월 28일
Thank you so much for your feedback, we appreciate knowing that we are keeping up our standards!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Front desk clerk was very kind and friendly at check in. Room was clean and ready. But there were groups staying there that were so loud for hours late into the night…the whole place shook with them walking loudly in the halls, up and down the stairs, and the cheap thin walls made it impossible to sleep. Staff weren’t able to control it. Won’t stay here again.
2023년 11월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 11월 6일
Hello, On behalf of our entire staff at Country Inn & Suites by Choice, Grand Rapids Airport, MI - MI611 we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues of placing groups on lower floor instead of higher floors and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 10월 20일
We really appreciate you taking the time to provide positive feedback about your stay with us. We can't wait to see you again in the future!!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent quality for the price
Excellent quality for the price. From the airport shuttle to the cleanliness and comfort of the rooms I have no complaints. Breakfast was even good and pillows were very comfortable
2023년 10월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 10월 18일
Dear Mark, On behalf of the County Inn & Suites STAFF, we thank you for staying with us and appreciate your kinds words and hope to see you again!

8/10 - 좋아요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 10월 18일
Hello Erin, we are glad that the hotel met your standards and hope to see you again soon!

8/10 - 좋아요

Holly

좋아요: 객실의 편안함
It was okay
2023년 10월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 10월 7일
Thank you for taking the time to provide feedback about your stay. We hope that you enjoyed your stay with us and we hope to see you again in the future.

8/10 - 좋아요

Lori

단체 여행, 가족 여행
Hotel is very date. Room across from ours has construction going on and it was loud until 630 pm. Staff was slow at front desk as they were learning a new computer system. Shuttle to airport is great and the man working early morning was super friendly. Coffee in morning was really good.
2023년 9월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 10월 7일
We appreciate your feedback about your stay with us. We do apologize for any inconvenience at your check in due to the new system. We are pleased to hear that our shuttle driver was super friendly and that you enjoyed the coffee. We hope to see you again in the future.

8/10 - 좋아요

Marie

2023년 9월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 10월 2일
We appreciate you taking the time to provide feedback. We really hope you enjoyed your stay with us and we hope to see you again in the future.

8/10 - 좋아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ciuldn't wifi on my phone! Went down the street to a restraunt & didn't have a problem there!
2023년 9월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 9월 27일
Thank you so much for taking the time to tell us about your stay. We are so sorry for the issues you had with the internet. We do appreciate your feedback and we hope to see you again in the future.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a very reasonable place to stay to be close to the airport for an early flight. The shuttle was the determining factor as well as a reasonable price.
2023년 9월에 1박 숙박함
답변 제공: Country Inn & Suites 님, 2023년 9월 27일
Thank you so much for taking the time to tell us about your stay. We really appreciate your feedback and we hope to see you again in the future!!