Hello Edgar,Lamentamos cualquier inconveniente que pueda haber experimentado. Apreciamos sus comentarios y los transmitiremos al equipo pertinente para futuras mejoras en nuestro servicio. ¡Esperamos darle la bienvenida de nuevo y brindarle una experiencia mejorada en su próxima visita!

Dear Ricky,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GRAND RAPIDS AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be clean, price to be reasonable and all the other positive features you highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Mohamed,We appreciate your kind feedback and are delighted to hear that you found our hotel to your liking. Your satisfaction is our priority, and we look forward to welcoming you back in the future.

Hello Patience,We are thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back again soon.

Hello Lucie,Thank you for highlighting our pleasant staff and convenient location. We appreciate your feedback on cleanliness and are always working to ensure a comfortable stay for all guests. We hope to welcome you back for another restful stay soon.

Hello Calbert, We appreciate your feedback regarding your room temperature concerns. Our team will investigate this matter promptly to ensure all systems are functioning properly. Thank you for bringing this to our attention.

Hello Patience,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and safe. We hope to have the pleasure of hosting you again soon.

Dear Guest, We apologize if you found any cleanliness issues during your stay. We strive to maintain high standards and appreciate your feedback. Please feel free to reach out to our management team with specific details regarding your experience.

Hello mark,Thank you for choosing our hotel for your stay. We appreciate your patronage and value your opinion. If there is any specific feedback or concerns you would like to share, please feel free to contact us directly so that we may address them accordingly.

Hello Celeste, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you encountered during your stay. We appreciate your feedback regarding the staffing issue, and we will address it internally. We strive to provide clean and well-maintained rooms for our guests, and we apologize that we fell short of your expectations. Your concerns will be shared with our housekeeping and maintenance teams for immediate improvement. We value your loyalty to our brand and hope to have the opportunity to serve you better in the future.

Hello Leslie ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Dear Kimberly,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Grand Rapids Airport. I am glad to read that you were pleased with the friendliness of the staff and that our property is very close to the airport, prompting your 4/5 score. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Dawn,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Grand Rapids Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. You mentioned that you were refunded the incidentals fee but it was taken back out of your account at a later date. Please accept our sincerest apologies for the inconvenience this caused. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Helen, Thank you for taking a moment to complete our survey. Red Roof Inn Grand Rapids Airport we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Valued Guest, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Grand Rapids Airport. I am sorry you had less that a satisfactory experience prompting your 2/10 score. It seemed your stay felt short of your expectation due to the situation you described regarding the property was not was not to your liking and the possible lack of cleanliness. Comments like your aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Tabitha, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

Dear David,Thank you for taking the time to tell us about your experience at the Red Roof Inn Grand Rapids Airport. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello C ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Peter, Thank you for taking the time to tell us about your experience at the RED ROOF INN GRAND RAPIDS AIRPORT. The issues you’ve brought to our attention regarding the cleanliness of our hotel, the foul odor, and the other highlighted concerns are truly regrettable. This is not an experience our guests have with us, as we hold our housekeeping staff to the highest standard. We have brought your feedback to the higher level of management to have your claims investigated. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Hello Kimberly,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

Hello Peggy,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our room and property. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

Hello Tori,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

Hello Douglas, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GRAND RAPIDS AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Hello Erica,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

Hello Aimee, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

Hello Daglyn,Thank you for being a valued guest and for providing us the feedback regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

Hi Christopher,Thank you for taking the time to write a review of your stay at the Red Roof Inn Grand Rapids Airport. You indicated that you didn't feel safe during your stay with us, our apologies for any inconvenience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

Hi Michael,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GRAND RAPIDS AIRPORT and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hi Christine,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

Hello Donald,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

Hello Stefan,Thank you for sharing this rating, and we welcome you to visit us again anytime.

Hello Lynne, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello lynda, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

Hello Samantha,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hello Amani,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

Hi Cindy,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. I am delighted to learn that we met your expectations with our clean accommodations, hospitality, and the cleanliness of our hotel. It means so much to us to see your positive ratings. We hope to impress you again during your next visit to the area and we thank you for sharing your experience.

Hello NAHIDA,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

Hello Musa,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our area. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

Hello Kelly, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

Hello Lauren, It was our privilege to earn your business and we hope to host you again on your next trip.

Hello Heriberto,It was our privilege to earn your business and we hope to host you again on your next trip.

Hello Lucas, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Hello Ryan,Thank you for taking the time to share your feedback regarding your recent visit at the Red Roof Inn Grand Rapids Airport. It's good to read that you were pleased with the hospitality of our staff. However, you indicated that you were unsatisfied with the uncleanliness and odor of the room. Please accept my sincerest apologies for any inconvenience caused due to the broken air conditioning. I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated. We hope to continue to provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna RediResponse Specialist

Dear Valued Guest,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GRAND RAPIDS AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Sundus,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN GRAND RAPIDS AIRPORT and I is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Jeff,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

Hi Sarah,Thank you for taking the time to tell us about your stay at the Red Roof Inn Grand Rapids Airport. I am happy that our front office staff was friendly. However, I am disappointed that your experience did not meet your expectations as you indicated the first assigned room was not cleaned and the bed wasn't made. Please accept our sincerest apologies, but I'm elated that our front office staff was able to change your room which was a little cleaner than the first. It is important to know that we thoroughly clean and inspect all rooms in between guest, so I am disappointed that we fell short on your visit. In an effort to have your concerns addressed, we will be taking your comments in to consideration and address the matters with the appropriate department.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Devorine RediResponse Specialist

Hi Eric,Thank you for sharing as to how we have met your expectations and to know our location worked well for your plans. Thoug sorry to know that you have experienced neighbor noises, we will look into this. We hope to see you again.

Hello Courtney, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.