Thank you for taking the time to review our property. we apologize for the litter but hard to control the ravens that take it out of the trash bins or the people who rummage through the trash looking for cans and goodies and the guests who don't dispose of their garbage and put it in the receptacles.

Thank you for taking the time to review our property.

Thank you for taking the time to review our property.

Thank you for taking the time to review our property.

Thank you for taking the time to review our property. You had stayed in an economy room, which are our most inexpensive rooms cause they are in our older buildings which means older rooms and older beds. As for the tv, we have had the cable company come multiple times to try and fix and keep getting told there is nothing they can do. We are sorry your economy room was not satisfactory for you. Our Main deluxe building is always available with deluxe standard and king rooms

Thank you for taking the time to review our property.

Thank you for taking the time to review our property.

Thank you for taking the time to review our property. If front desk was informed of the status of your room when you found all these things wrong, we would have tried to place you into another room that was better and cleaner. If we are not informed immediately we can not fix it.

Dear Gary, We are sorry to hear about your experience with the Horizon, however, the moment that you realized that your room was too hot, you could have notified the staff and you would have been given a different room immediately, and the air conditioner would have been investigated by our maintenance staff. In the future no matter where you stay, please inform the staff of any issue and I am sure it will be rectified by the motel/hotel's staff. Take care.

This is our slow time of the year so yes, the motel is quiet. At checkin, when you complained about the Hot tub and sauna being closed, the front desk told you that you could cancel the room and stay at one of the other motels in town if you wished with no cancellation fee, but you stayed. Our to go continental breakfast has much more to offer than just a "juice box and granola bar" that you incorrectly stated. Our bagged breakfasts are convenient for our crews as they leave before most restaurants are open in the morning. The cable TV in this part of the town went out and we have repeatedly called the cable company. I'm afraid we can not control their repair service to get it fixed as quickly as we would like. Our head housekeeper discussed your room not getting cleaned with the staff member who did that floor that day. When they knocked on your door and you were still sleeping at about 10:00 am, they heard you say something but couldn't make it out. They thought you meant no service. We are sorry for the misunderstanding in regards to your room not being done.

The "charge" was just a pre-authorization and it was cancelled when you chose to not stay. You were not charged anything.

Thank you for taking the time to review our property.

Thank you for taking the time to review our property.

Thank you for taking the time to review our property. We are glad that you enjoyed your stay and hope to see you again.

Thank you for reviewing our property. We appreciate the feedback and are glad that you were happy with our reception staff.

Thank you for taking the time to review our property and we are glad that you enjoyed your stay with us.

Thank you for reviewing our property.

We are glad that you were happy with our new breakfast option. We are trying to have a good variety for our guests to choose from and have it ready for our guests in the morning so they can just pick it up and start their day. thankyou for taking the time to review our property.

Thank you for the review. We are glad that you enjoyed your stay with us. Hope to see you again.

Thank you for taking the time to review our property. We would also like to thank you for letting us now about the issues that you found. This gives us a chance to address the concerns that you had.

We are glad that you enjoyed your stay and thank you for letting us know. Our staff try to help our guests as much as possible with any requests that they may have. Thank you for reviewing our property.