아침 식사, 점심 식사, 저녁 식사 제공, 미국 요리
예약 가능 여부 확인

홀부르크 호텔 여행 후기

3.5 out of 5
홀부르크 호텔
212 W Main St, Grass Valley, CA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 260개 이용 후기 중 165개" "
평점 8 - 좋아요. 260개 이용 후기 중 54개" "
평점 6 - 괜찮아요. 260개 이용 후기 중 25개" "
평점 4 - 별로예요. 260개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 260개 이용 후기 중 5개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Lee Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay in Grass Valley.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautifully restored. Amazing food in the restaurant.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely property. Great restaurant!
2024년 4월에 1박 숙박함

8/10 - 좋아요

mathieu 님, san francisco

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice stay. We felt the breakfast offering was poor given that breakfast was included. Each day there was a small as one and a potato and egg frittata. Self serve. Coffee was good but would have been nice to have fruit, granola and other offerings.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Kathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in downtown Grass Valley. The rooms are nice and clean. Service was great. Breakfast was just OK. Scones are so so and the egg dish was the same four mornings in a row. However, there’s a great little coffee shop/bakery across the street. Great bar. Nice restaurant. Lots of restaurants in downtown and great shopping. We will visit again.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Catherine

아이를 동반한 가족 여행
Excellent customer service very clean
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room door kept making noises when another door was opening. Air gap that needs adjusting, had to use a towel to jam the door closed. Apart from this it was a great stay
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Natalie

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was the perfect place to stay for the concert we attended at the center for the arts. Walkable. Lots of dining and shoping.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

christopher

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Wosen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely historic building in the center of town. Tastefully renovated and well maintained.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Evan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service. Very clean historic rooms that take you back in time to the days of the California gold rush. Grass Valley is a gem.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Roy 님, Palo Alto

가족 여행
좋아요: 편의 시설/서비스
Very nice historic hotel with up to date amenities. Staff at hotel, restaurant and bar are all very professional and friendly. I would highly recommend.
2024년 2월에 1박 숙박함
답변 제공: Holbrooke Hotel 님, 2024년 2월 4일
Thank you, Roy! We're so happy you enjoyed your stay and your experience at Golden Gate. Come back soon!

10/10 - 훌륭해요

Char

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We did a photo shoot in your location in the King suite and it was amazing!!! The staff especially Amanda were out of this world helpful. Of course after I spent the night in this beautiful room and enjoyed the bath, bottle of wine and the quietness of this luxury, beautiful room. The little touches like water next to the bed and crisp clean sheets made all the difference. Very clean and very unique experience in this historical hotel. Will come back again with my hubby. The restaurant was amazing! The staff very kind and helpful. Loved the bartender... makes a mean Manhattan!!
2024년 1월에 1박 숙박함
답변 제공: Lunden 님, 2024년 2월 4일
Thank you Char! We're thrilled about this feedback and genuinely happy you enjoyed your stay. Thank you for choosing the beautiful Holbrooke for your photoshoot. See you next time!

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a cute boutique hotel. The staff members were amazing and helpful, accommodations were comfortable and very nice. The location is great and right in the middle of the downtown area.
2024년 1월에 2박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
No warning signs or attempt to rectify frozen wooden steps. I took a serious header, luckily nothing too major…
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Holbrooke was clean and neat.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Elaine

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, but maybe not my first choice
Staff was friendly, but despite requesting a touch up of the room two days in a row it never happened. I was in the back detached house, which was adorably decorated, and I made good use of the claw foot tub. The downside, being basically surrounded by parking lot.
2024년 1월에 3박 숙박함
답변 제공: Lunden 님, 2024년 1월 17일
Thank you for your review! We're glad you enjoyed your time with us. Your comments are valuable, and we're committed to addressing areas where we can improve, daily stayover service is important to us and we're so sorry we fell short. We hope to have the pleasure of hosting you again soon and exceeding your expectations.

10/10 - 훌륭해요

Beatrice

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Holbrooke Hotel is beautiful. The rooms were very clean and the staff were so nice and welcoming. The food and drinks at the restaurant were delicious and the ambiance was amazing. The customers varied in ages and aesthetic making the space very welcoming and comfortable. All the staff we encountered were pleasant and extremely helpful! We stayed in the Purcell King and it was peaceful. We didn’t have issues with noise (but I also sleep with ear plugs). I knew there wasn’t a tv when I booked, and my boyfriend and I enjoyed not having it. I didn’t have to deal with neighbors blasting their tvs! It was truly a wonderful and perfect stay, we will be coming back for sure!
2024년 1월에 2박 숙박함
답변 제공: Lunden 님, 2024년 1월 17일
Thank you so much for choosing our hotel for your recent stay! We're delighted to hear that you had a wonderful experience with us. It warms our hearts to know that our efforts to provide exceptional service have made your stay memorable. We can't wait to welcome you back for another outstanding experience!

10/10 - 훌륭해요

Mark

2024년 1월에 7박 숙박함
답변 제공: Holbrooke Hotel 님, 2024년 1월 17일
Thank you Mark! See you next time!

8/10 - 좋아요

Jason or Kristin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Spencer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice stay in downtown Grass Valley - the property has lots of character
2024년 1월에 1박 숙박함
답변 제공: Lunden 님, 2024년 1월 17일
We're thrilled you enjoyed the hotel! Thank you for staying with us!

6/10 - 괜찮아요

Rebecca

별로예요: 청결 상태
2023년 12월에 3박 숙박함

8/10 - 좋아요

Korinn

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The offer I booked did not match the stay. We were not in the main hotel but in a building across the parking lot. There was construction noise that started at 7:30 in the morning. Room was nice but no tv or control for the heat in the room.
2023년 12월에 1박 숙박함
답변 제공: Holbrooke Hotel 님, 2023년 12월 30일
Holly, Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay. We appreciate your input and will address the issues raised to enhance the overall guest experience. We hope to host you again in the future for a better stay.

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here were great. Really good vibe about the place. Way cool bar!
2023년 12월에 1박 숙박함
답변 제공: Holbrooke Hotel 님, 2023년 12월 30일
Thank you so much, James! See you next time!

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Vicki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay! Be aware of booking through 3rd party
This was our first time to Grass Valley and the Holbrooke Hotel. It came highly recommended by a friend. The property, amenities and restaurants/bars were great! Onsite staff were also wonderful! From the check-in to room requests and the interactions with servers/bartenders - all were wonderful! The only complaint we have is regarding the room temperatures/thermostat. You can't adjust the temperature in your room as there was no thermostat. Nor were we able to open our windows as they were painted shut. It was very hot in our room and due to this we didn't get much sleep. In addition, all should be aware about booking through a 3rd party. In booking our reservations through a third party, we were placed in the Pursell House and not the main Holbrooke building. This is not something that is correctly described when booking on 3rd party sites. It is correctly described on the Holbrooke's website. In addition, you are charged a $15 amenity fee onsite if booking through a 3rd party which adds to the cost. Best to book directly with the Hotel!
2023년 12월에 1박 숙박함
답변 제공: Holbrooke Hotel 님, 2023년 12월 30일
Bonnie, thank you for your kind review. Your feedback is very important to us and we can't tell you enough how much we appreciate the emphasis on direct bookings. When we book our guests directly we can better ensure that guests have all the information they may want leading up to their stay! We hope to have the opportunity to host you again for an even more wonderful stay.

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel
This was my first time staying at this hotel. It was amazing! I highly recommend staying here. The staff are very friendly and willing to go above and beyond to make sure your stay is enjoyable. I will definitely be staying here again.
2023년 12월에 1박 숙박함
답변 제공: Lunden 님, 2023년 12월 30일
Thank you Dawn, your review means a lot to us!

10/10 - 훌륭해요

Melanie

연인과의 여행
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

KEVIN

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I was expecting a walk in shower while walking in the room but to my surprise there was a bathtub with shower that was very small. The tub was also very slippery and im worried someone my get injured. A pillowcase had mold on it. I tried sleeping in until 10 am but it was so loud in the hall and you can hear everything going on. I would recommend the National Exchange hotel over this hotel.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We have stay here before always staying in Main building, this time we stayed in the cottage in the back. Very comfortable and clean. They seemed to bend over backwards for us. Grassvalley was busy with the holiday festivities but they were able to get us in for dinner with out having reservations. Super professional and hospitable. We will definitely be back.
2023년 12월에 2박 숙박함
답변 제공: Lunden 님, 2023년 12월 12일
Thank you for taking the time to share your wonderful review! We're overjoyed to hear that you had an amazing stay with us. Your satisfaction is our top priority, and we can't wait to have the pleasure of welcoming you back for another fantastic visit. Safe travels until then!

10/10 - 훌륭해요

Lydia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holbrooke Hotel
We have had a great stay! The staff was super friendly. The room was very clean and bed was very comfortable. The shower and bathroom were very clean. It is nice to have a bar and restaurant located within the hotel. The hotel is very conveniently located by lots of shops and places to eat. It is all within walking distance. Even the movie theater is just a brisk walk away. Would highly recommend this hotel and highly likely that we will be returning as guests!!
2023년 12월에 1박 숙박함
답변 제공: Lunden 님, 2023년 12월 12일
Lydia, Thank you for the glowing five-star review! We're thrilled to hear that our hotel met and exceeded your expectations. Your satisfaction is our greatest reward, and we appreciate you choosing us for your stay. We look forward to providing you with another exceptional experience in the future.

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing, loved staying here.
2023년 12월에 1박 숙박함
답변 제공: Fiona Front Desk 님, 2023년 12월 6일
Thank you for taking the time to write a review about our hotel! We are so happy to hear you enjoyed your stay here with us. We'd love to have you back anytime for more great experiences.

6/10 - 괜찮아요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay there again. Staff very engaging and friendly. Room very clean, neat, tidy. Recommend getting there early as parking can be tight or full.
2023년 12월에 1박 숙박함
답변 제공: Fiona Front Desk 님, 2023년 12월 6일
Thank you for taking the time to write a review about our hotel! Parking in such a small town can definitely be a challenge at times, so I am sorry if it caused any inconvenience for you. We would love to host you anytime here at our hotel.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 12월에 1박 숙박함
답변 제공: Fiona Front Desk 님, 2023년 12월 6일
Thank you for taking the time to write a review about our hotel! We are so happy to hear you enjoyed your stay here with us. We'd love to have you back anytime for more great experiences.

10/10 - 훌륭해요

Greg

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and great local shopping
2023년 12월에 1박 숙박함
답변 제공: Fiona Front Desk 님, 2023년 12월 6일
Thank you for taking the time to write a review about our hotel! We are so happy to hear you enjoyed your stay here with us. We'd love to have you back anytime for more great experiences.

4/10 - 별로예요

Patricia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Disappointed with the room and bar closed at 9
2023년 11월에 1박 숙박함
답변 제공: Lunden 님, 2023년 11월 30일
Dear Patricia,I am sorry to read your disappointment and feedback about the bar closing. Please let me first thank you for the opportunity to improve in our service delivery. We take comments very seriously and rest assured that our team will immediately work on correcting our missteps so we can constantly improve our standards.Please come again and let me know how we could even better accommodate your stay and experience.My best, Lunden

8/10 - 좋아요

Amy

2023년 11월에 1박 숙박함
답변 제공: Fiona Front Desk 님, 2023년 12월 6일
Thank you for taking the time to write a review about our hotel! We are so happy to hear you enjoyed your stay here with us. We'd love to have you back anytime for more great experiences.

10/10 - 훌륭해요

Mary

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Woman at front desk was fabulous.
2023년 11월에 1박 숙박함
답변 제공: Fiona Front Desk 님, 2023년 11월 16일
Good Afternoon!Thank you so much for taking the time to write such a lovely review of our hotel. We are thrilled to hear you enjoyed your stay and look forward to having you back sometime in the future!

10/10 - 훌륭해요

Joie

2023년 11월에 1박 숙박함
답변 제공: Fiona Front Desk 님, 2023년 12월 6일
Thank you for taking the time to write a review about our hotel! We are so happy to hear you enjoyed your stay here with us. We'd love to have you back anytime for more great experiences.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place, warm, friendly, and helpful personnel, great food - can't say enough about this place!!
2023년 11월에 1박 숙박함
답변 제공: Fiona Front Desk 님, 2023년 11월 8일
Good Morning!Thank you so much for taking the time to write such a lovely review about our hotel. We are thrilled you enjoyed your stay and look forward to hosting you in the future!

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Fiona Front Desk 님, 2023년 11월 8일
Good Morning!Thank you so much for taking the time to review our hotel! We are thrilled you enjoyed your stay and would love to have you back anytime.

8/10 - 좋아요

Jodi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. The room was clean and staff was friendly. We would stay here again.
2023년 10월에 1박 숙박함
답변 제공: Fiona Front Desk 님, 2023년 11월 7일
Good Morning!Thank you so much for taking the time to write such a lovely review about our hotel. We would love to have you back anytime to create more wonderful memories!

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was so friendly, environment and decor was beautiful
2023년 11월에 1박 숙박함
답변 제공: Fiona Front Desk 님, 2023년 11월 7일
Good Morning!Thank you so much for taking the time to write such a lovely review about our hotel. We would love to have you back anytime to create more wonderful memories!

10/10 - 훌륭해요

Eve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very charming hotel with comfortable beds. The only downside is the thin walls but that is expected with an older hotel.
2023년 11월에 2박 숙박함
답변 제공: Fiona Front Desk 님, 2023년 11월 7일
Good Morning!Thank you so much for taking the time to write such a lovely review about our hotel. We would love to have you back anytime to create more wonderful memories!