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Reviews of Merton Manor Exclusive Bed And Breakfast

4.5 out of 5
Merton Manor Exclusive Bed And Breakfast
62 Ardlie Street, Warrnambool, VIC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 196 out of 264 reviews" "
Rating 8 - Good. 56 out of 264 reviews" "
Rating 6 - Okay. 9 out of 264 reviews" "
Rating 4 - Poor. 3 out of 264 reviews" "
Rating 2 - Terrible. 0 out of 264 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm, beautiful dining room with superb breakfast. Quiet location. The owners Pamela and Ivan couldn’t do enough for us.
Stayed 2 nights in Mar 2021

10/10 Excellent

Amber, Box Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, comfortable rooms, good food, quiet
Stayed 3 nights in Jan 2021

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Merton Manor was a great location, nice a quiet but close to everything.
Stayed 2 nights in Jan 2021

10/10 Excellent

Travis, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was nice and quick. Super friendly host. Accommodation was clean, tidy and relaxing. Breakfast was tasty.
Stayed 1 night in Jan 2021

8/10 Good

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming old world feel . We had a large bedroom,bath room and a lounge/tv room . nice quiet location not far from the city centre. welcoming hosts made us feel at home. Lovely breakfast ,fresh fruit,cereal as well as a cooked breakfast.
Stayed 2 nights in Mar 2020

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accomodation and exceptional breakfast Pamela will make you feel so welcomed we had a fabulous stay
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing area. Friendly staff and nice breakfast
Stayed 1 night in Feb 2020
Response from pamela on Feb 17, 2020
Thank you for your positive comments, you are welcome back any time. Pamela.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
its a mom & pop shop, make sure you have your expectation set. the house is nice & comfy. near the shopping/restaurant area (5 min drive) we stayed during the weekend road trip and we've got access to a clean bathroom & comfy bed.
Stayed 2 nights in Jan 2020
Response from Pamela. on Jan 13, 2020
Thank you for your review.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I was a bit disappointed when i booked it i was expecting a 4 star . The room smelt old and musty cleaning could have been better -Things were a little gritty. Pamela was a Great host - i just thought she probably needed a young group to help her keep it a bit cleaner. over all it just needed maintenance everywhere.And a room plug in would have helped with the old smell.
Stayed 1 night in Jan 2020
Response from Pamela on Jan 12, 2020
Sorry you were disappointed, we will try better.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very upmarket B&B and without a doubt the best one we have stayed at in our time in Australia. The property represents an olde world charm withmodern facilities.The breakfast was supurb,and I shouldnt really say it but at $170 per night in January is actually underpriced!!
Stayed 2 nights in Jan 2020
Response from Pamela. on Jan 8, 2020
Thank you for your great review. You are both welcome back any time. We try to do our best. Pamela.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
Loved it.. we had a wonderful stay. This is how holidays should be. So relaxing.. very quiet. Accommodation is great.. great size.. spa bath was great.. made use of that. You get up every morning and breakfast is made to your request.. Its like staying with family without them annoying you and every morning mum and dad cook you breakfast. Would definitely stay here again. Met some lovely people at breakfast every morning..
Stayed 3 nights in Dec 2019
Response from pamela on Jan 6, 2020
Thank you for your very positive comments, they are appreciated. Pamela.

8/10 Good

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities
Country Guest house
Everything was great other than the bed, sorry but the mattress was too soft and we seemed to bounce around noisily. Asked for a king bed, husband 2mts, but only a queen. Only 1 night stay for us, so not too bad. Other than that it was a lovely stay with a good breakfast. The host was very helpful and nice.
Stayed 1 night in Dec 2019
Response from pamela on Dec 19, 2019
Sorry about the bed, I will make sure you have a king next time. Pamela.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room, the spa was very relaxing after a day of riding. Didn't like the instant coffee in the room, need to ditch the International Roast.
Stayed 1 night in Nov 2019
Response from pamela on Dec 16, 2019
We will take on board your suggestion.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accomodation
Quiet location but only a couple of minutes drive to town centre. Stylish accomodation with seperate sitting room and bathroom with spa bath. Lovely cooked breakfast in the main house period style house.
Stayed 1 night in Nov 2019
Response from pamela on Dec 3, 2019
Thank you for your great comments, you are welcome back any time. Pamela.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019
Response from pamaela on Dec 5, 2019
Thank you for your positive review. You are welcome back any time. Pamela.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Stylish Stay
Excellent property with period furnishings and decorations . Seperate sitting room and bedroom, spa bath and shower in spacious bathroom. Very quiet part of Warrnambool but only a couple of minutes drive to town centre. Very comfortable and cooked breakfast served in the main house dining room.
Stayed 1 night in Nov 2019
Response from pamela. on Dec 1, 2019
Thank you Phillip for your great review. It is good to know that we are doing things right, and that people appreciate it. You are both welcome back any time. Pamela.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The pictures do not represent the rooms. My room was tired, very old carpet. I groaned when I arrived.
Stayed 2 nights in Nov 2019
Response from Pamela on Nov 30, 2019
Sorry the suite was not up to your expectations. I hope you enjoyed your breakfast.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Could have a great romantic experience with your partner.
Stayed 2 nights in Nov 2019
Response from pamela. on Nov 24, 2019
Thank you for your very positive comments.

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUTSTANDING
Absolutely OUTSTANDING, Beautiful property, lovely decor, brilliant room, service was first class.
Stayed 1 night in Nov 2019
Response from pamela on Nov 18, 2019
Thank you Peter for your very positive and encouraging comments. You are welcome back any time. Pamela.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast. The room was spacious with a huge bathroom and was very comfortable. Style and decor are quaint in a chintzy English style, but I chose it because it was a bit different.
Stayed 1 night in Nov 2019
Response from pamela on Nov 9, 2019
Thank you for your great comments. You are welcome back any time. Pamela.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay, good breakfast. Friendly host.
Stayed 1 night in Sep 2019
Response from Pamela on Oct 4, 2019
Thank you for your very positive comments, you are welcome back any time. Pamela.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming hostess. Lovely heritage house. Accommadation was suburb. Great breakfast, cooked fresh to your liking. Cosy, well appointed unit. Strongly recommend
Stayed 1 night in Sep 2019
Response from pamela on Sep 21, 2019
Thank you for your very positive comments, we try our best, and it is appreciated. Pamela.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, the hospitality and breakfast amongst other guests.
Stayed 1 night in Sep 2019
Response from pamela on Sep 20, 2019
Thankyou for your positive comments. Pamela.

10/10 Excellent

Yong h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Pamela on Sep 15, 2019
Thank you for your very positive review. It is appreciated. Pamela

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter overnighter
Hostess warm and welcoming. Unit very warm, particularly important as the weather was bitter. Bath was good as water was hot, not always the case in many places. Spotlessly clean which is important to me. Did not get run of the property eg lounge etc but rather assigned a unit. Decor not my style but in good condition.
Stayed 1 night in Jul 2019
Response from pamela on Jul 22, 2019
Thank you for your positive comments. I also like a warm welcoming room. Pamela.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B & B
Very pleasant stay in a wonderful home with beautiful furniture, and a great breakfast.
Stayed 1 night in Jun 2019
Response from pamela on Jun 26, 2019
Happy you enjoyed your stay, please come again. Pamela.

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the older world style, comfortable room and want for nothing, even port and after dinner mints in the room.
Stayed 1 night in Jun 2019
Response from pamela on Jun 20, 2019
Glad you enjoyed the Port and Chocolates. Pamela.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of a kind -vintage yet stunning--very classy
Stayed 1 night in Jun 2019
Response from pamela on Jun 12, 2019
Thank you for your very positive comments. You are most welcome to come again. Pamela.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from pamela on May 7, 2019
Very glad you enjoyed your stay, you are welcome back any time. Pamela.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warrnanbool's finest B & B
Beautiful B& B retreat, spotless clean, friendly service, with wonderful home cooked breakfast. The perfect couples getaway
Stayed 1 night in Apr 2019
Response from pamela on May 1, 2019
GPamelaad you enjoyed your stay, please come back again.

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Pam was a fabulous host and her husband made such great breakfast for the 4 of us. Loved our stay!
Stayed 1 night in Apr 2019
Response from pamela. on May 1, 2019
It was a pleasure to host the 4 of you, thank you for your great comments. Pamela.

10/10 Excellent

Emer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet spot. Fabulous hosts and great WiFi and parking.
Stayed 2 nights in Apr 2019
Response from pamela. on May 1, 2019
Pleased you enjoyed your stay, you are welcome back any time. Pamela.

10/10 Excellent

jelveh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay. The Breakfast was fabulous
Stayed 2 nights in Apr 2019
Response from Pamela. on Apr 24, 2019
Thank you for your great comments, we try to do our best. You are welcome back any time. Pamela.

10/10 Excellent

Garry, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect getaway over weekend. Classy and well maintained interiors. Pam is a wonderful host.
Stayed 2 nights in Apr 2019
Response from Pamela. on Apr 24, 2019
Glad you enjoyed your stay, please come back again, you are always welcome. Pamela.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from pamela on Apr 2, 2019
Thank you for the great review, we appreciate your feed back.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
two nights at Merton Manor
Great host, very nice and peaceful environment. Room was beautiful and very comfortable. The bed was slightly to soft for our liking but otherwise excellent.
Stayed 2 nights in Feb 2019
Response from pamela on Feb 27, 2019
Thank you for your positive comments, we try to do our best. Pamela.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and spacious room. Excellent cooked breakfast. Our hostess was very nice and check in and out was a breeze.
Stayed 1 night in Feb 2019
Response from pamela on Feb 19, 2019
It was our pleasure, please come again.

10/10 Excellent

Yaro, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent our 30th anniversary here. It was absolutely lovely. Nice and quiet environment, Pamela and Ivan welcomes us made sure we had a special stay and breakfast was lovely. The grounds are beautiful and filled with the beautiful scent of roses and the accommodations were first rate! As was Pamela and Ivan’s home so beautiful. Thank you for helping make our 30th anniversary a special one to remember. Will definitely come again
Stayed 1 night in Jan 2019
Response from pamela on Feb 12, 2019
Very happy you enjoyed your anniversary. You are welcome back any time.

10/10 Excellent

Verified traveler

Traveled with family
Lovely large room with separate sitting area. Comfortable and clean bed. Lovely large bathroom with a jetted tub....most bathrooms on Australia have a shower only so this was a real treat. Excellent hot breakfast served in the main house. I would recommend.
Stayed 1 night in Jan 2019
Response from pamela on Feb 12, 2019
Thank you for your positive comments.

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manor away from home
Could not fault it. Highly recommended. Quiet, comfortable and classy.
Stayed 1 night in Jan 2019
Response from pamela on Feb 12, 2019
Glad you enjoyed yourselves.

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from pamela on Feb 12, 2019
We appreciate your comments

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed two nites. Very nice.
Stayed 1 night in Jan 2019
Response from pamela on Feb 12, 2019
Please come back any time.

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from pamela on Feb 12, 2019
Thank you for all your positive responses.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb bed and breakfast. Friendly people who make a great breakfast and can provide useful advice on the area. The rooms are amazing, decorated to a really high standard, the pics on here do not do them justice. Highly recommended for a stay in Warrnambool.
Stayed 1 night in Jan 2019
Response from pamela on Feb 12, 2019
We appreciate your great response to our property.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice building, shame about thin and dated mattress, otherwise great place.
Stayed 1 night in Jan 2019
Response from pamela on Feb 12, 2019
Sorry the mattress did not meet with your standards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Living area huge and extremely comfortable / clean. Very accessible, and was separate building to the main building so lots of privacy. Parking right outside the unit, so very accessible. This to me was far more than a B&B was more like a 1 bedroom apartment. Really special touch with the port and the chocolates in the room. Recommend.
Stayed 1 night in Dec 2018
Response from pamela on Feb 12, 2019
Glad you enjoyed the port.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A self contained unit seperate from the main house. Very accommodating and friendly host. Not fat from the heart of town. I’d definitely stay again
Stayed 1 night in Dec 2018
Response from pamela on Feb 12, 2019
You are welcome back any time.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍👍
Very enjoyable stay
Stayed 1 night in Dec 2018
Response from pamela on Feb 12, 2019
Thank you for choosing to stay with us.