호수

NRMA 워남불 리버사이드 휴가 파크 여행 후기

3 out of 5
NRMA 워남불 리버사이드 휴가 파크
125 Jubilee Park Road, Allansford, VIC

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 114개 이용 후기 중 56개" "
평점 8 - 좋아요. 114개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 114개 이용 후기 중 11개" "
평점 4 - 별로예요. 114개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 114개 이용 후기 중 5개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Kylie

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic spot, especially for families. So much to keep kids entertained. The fact it's pet friendly is an added bonus. Cabins are well equipped. We will definitely be back
2024년 4월에 2박 숙박함

4/10 - 별로예요

Sandra

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The amenities at rhe park were amazing. Plenty of fun activities for the kids to do and see. Indoor and out door pools along with a games room and plenty of grassed areas to play. The down side was the quality of the cabins. They are very put of date and some of the finishes were sub par. The kitchen facilities could be improved. Lack of fly screen's and dmaged fly acreens disnt allow you to open the windows to allow airflow. The shower and toilet area was run down and the shower leaked. The cabins need money spent on them to bring them up to standard.
2024년 3월에 3박 숙박함
답변 제공: NRMA Warrnambool 님, 2024년 3월 30일
Hi Sandra, Thanks for your review. We are so glad you enjoyed all the offerings our park has to offer, but were disappointed with your cabin. We are currently working through upgrading and updating our cabins, so we thankyou for bringing these items to our attention so we are able to make the appropriate fixes to ensure great guest satisfaction. We hope you stay again soon.

8/10 - 좋아요

Chris

연인과의 여행
좋아요: 직원 및 서비스
Number three cabin has structural problems as the sliding screen and main door show a gap at the top 10 mm wide in the closed position, the fridge rocked on its feet when opening and closing. The service was excellent and the room great except for above mentioned, oh the tap washers need a service. Chris
2024년 3월에 1박 숙박함
답변 제공: NRMA Warrnambool 님, 2024년 3월 26일
Hi Chris, Thanks so much for your review! We are so pleased to hear you enjoyed our park, but that you were disappointed with your cabin. Thanks for bringing these issues to our attention, we will investigate and rectify this as soon as possible.Please visit again soon! Thanks, NRMA Warrnambool

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you, I will definitely return when in the area again, and also seek out other NRMA caravan parks! Superb.
2024년 3월에 5박 숙박함
답변 제공: NRMA Warrnambool 님, 2024년 3월 25일
Hi Michael, Thankyou so much for your review! We are so pleased to hear you enjoyed your stay with us, and we look to your return visit!

10/10 - 훌륭해요

Kamaldeep

가족 여행
Memorable holiday & a wonderful place to stay. Away from hustle-bustle of the town, beautiful river to walk along, easy commute into the town & immaculately maintained facilities.
2024년 3월에 1박 숙박함
답변 제공: NRMA Warrnambool 님, 2024년 3월 12일
Thanks so much for your review Kamaldeep! We hope you visit again soon!

10/10 - 훌륭해요

Harald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All worked as I expected. Very good stay.
2024년 3월에 1박 숙박함
답변 제공: NRMA Warrnambool 님, 2024년 3월 12일
Thanks Harold!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellen caravan park, will stay longer next time. Clean tidy and pleasant place to stay. Special thanks to Doug and Kate for trying so hard to be as great as the rest of the team. :) Well done guys. Highly recommended. Cheers
2024년 2월에 1박 숙박함
답변 제공: NRMA Warrnambool 님, 2024년 3월 3일
Hi John, Thankyou so much for your review! We ae so pleased to hear you enjoyed your stay with us, and our friendly team were able to look after you! We cant wait for your next stay!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No support from staff no WiFi. Very dirty Second bedroom is literally is in bathroom which
2024년 1월에 5박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hi, Our park is situated in a limited mobile phone and WI-FI signal area, which we do provide this information prior to arrival.The bunk beds in our budget cabins are across from the bathroom and not in a separate bedroom, if you are requiring more space we would suggest booking a larger family cabin. We apologise your Cabin was not cleaned to our usual standards, and we would have been more than happy to address this issue if alerted to this when you were onsite. We pride ourselves on the level of support offered to our guests, and would love if you contacted us for more information regarding our staff not offering support so we can investigate this further. Safe Travels!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will be recommending to all my friends to stay at the Park .
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 8일
Thanks so much Robert! We cant wait for your next stay!

10/10 - 훌륭해요

NILESH

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Feel like I was close to the Nature
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 3일
Thanks so much Nilesh, we are so glad to see you had a great time and we look forward to your next stay.Thanks

4/10 - 별로예요

Yan

별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 3일
Hi Yan, We are so sorry your stay did not meet your expectations. We would love to hear further about how we can better improve, so please feel free to reach out to us at warrnambool@nrmaparks.com.au if you would like to provide some more information. Thanks

4/10 - 별로예요

Sander

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very old cabins. Even though it says budget that does not meen a mattress can be ripped apart. Or other things that were broken.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hi Sander, We apologise your stay was not up to the standards you were expecting. Our new management team are working hard on rectifying these issues and we hope you give us another try soon to see the changes. Thanks!

8/10 - 좋아요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn’t like how small bedroom was ! Very quishy
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hi Catherine, We apologise you has issues with the size of the bathroom but we hope you enjoyed the rest of your stay! Thanks

10/10 - 훌륭해요

Kylie

가족 여행
좋아요: 편의 시설/서비스
Very happy with my stay and will be back to stay again
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
We cant wait to have you stay again soon! Cheers

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely location, quiet and enjoyable stay. The pool was amazing! Games room was good too.
2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Thanks so much Maria!

10/10 - 훌륭해요

Neil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic holiday spot to stay and the customer service from Michelle especially was exceptional. Has lots of fun things to do and amenities such as pool mini golf and bouncy castle all included! Only downside is that the wifi was poor and didn’t work in our cabin the whole time but everything else was top notch.
2023년 9월에 1박 숙박함
답변 제공: NRMA Warrnambool 님, 2023년 9월 28일
Hi Neil, thank you for your wonderful review. We're so glad you and your family enjoyed everything we have to offer. We look forward to welcoming you back soon. Happy travels, NRMA Warrnambool.

8/10 - 좋아요

Gayle

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Its location away from suburbia.
2023년 9월에 2박 숙박함
답변 제공: NRMA Warrnambool 님, 2023년 9월 28일
Hi Gayle, thank you for your wonderful review. We're so glad you and your family enjoyed the location of our park. We look forward to welcoming you back soon. Happy travels, NRMA Warrnambool.

10/10 - 훌륭해요

Damian

연인과의 여행
좋아요: 편의 시설/서비스
Vg facilities and charming, efficient staff
2023년 8월에 1박 숙박함
답변 제공: NRMA Warrnambool 님, 2023년 9월 28일
Hi Damian, thank you for your great review. We're so glad you and your family enjoyed the facilities and our staff. We look forward to welcoming you back soon. Happy travels, NRMA Warrnambool.

8/10 - 좋아요

Mrs janine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean cabin
2023년 8월에 1박 숙박함
답변 제공: NRMA Warrnambool 님, 2023년 9월 28일
Hi Janine, thank you for your wonderful review. We're so glad you and your family enjoyed the cleanliness of your cabin. We look forward to welcoming you back soon. Happy travels, NRMA Warrnambool.

8/10 - 좋아요

Muditha

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed at a deluxe cabin. Nicely presented, but signs of black moulds is everywhere in the cabin. Bathroom need bit more cleaning. But overall it was a nice stay.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hi Muditha,Thanks for your Review. We are so pleased you enjoyed your stay, but disappointed to read there were a few issues in your cabin. Our new management team are working hard on rectifying these issues and we hope you give us another try soon to see the changes. Thanks!

10/10 - 훌륭해요

Annie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: NRMA Warrnambool 님, 2023년 9월 28일
Hi Annie, thank you for your fantastic review. We're so glad you and your family enjoyed everything we have to offer. We look forward to welcoming you back soon. Happy travels, NRMA Warrnambool.

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top hosts, ( including park service personnel, super helpful,
2023년 7월에 2박 숙박함

8/10 - 좋아요

Chloe

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Such a beautiful park to stay at and is dog friendly!
2023년 6월에 2박 숙박함

8/10 - 좋아요

Jonelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved our stay here with our 4 children!
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
close to our destination
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Lauren

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location right alongside the river. Kids loved the indoor pool.
2023년 4월에 1박 숙박함

4/10 - 별로예요

Dani

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend for the family cabin
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Brooke

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the park facilities lots to do and our 3 bedroom cabin was spacious and really nice set up in front of the pool. The guy that works around the yard was friendly and helpful too
2023년 3월에 3박 숙박함
답변 제공: NRMA Warrnambool. 님, 2023년 4월 1일
Hi Brooke, thank you for your fantastic review. We will pass on the good feedback to Paul! We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels, NRMA Warrnambool.

10/10 - 훌륭해요

Terina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the facilities geared towards kids. Terrific fun had by all
2023년 3월에 3박 숙박함
답변 제공: NRMA Warrnambool 님, 2023년 3월 30일
Hi Terina, thank you for taking the time to write a wonderful review for us. We're thrilled you had a great time. We hope to welcome you here again in the near future. Happy travels, NRMA Warrnambool.

10/10 - 훌륭해요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
staff was happy and helpful and personalble
2023년 3월에 1박 숙박함
답변 제공: NRMA Warrnambool 님, 2023년 3월 30일
Hi Gerald, thank you for taking the time to write a wonderful review for us. We're thrilled you had a great time. We hope to welcome you here again in the near future. Happy travels, NRMA Warrnambool.

10/10 - 훌륭해요

Carl

2023년 3월에 3박 숙박함
답변 제공: NRMA Warrnambool. 님, 2023년 3월 30일
Hi Carl, thank you for taking the time to give us a great review. We're thrilled you had a great time. We hope to welcome you here again in the near future. Happy travels, NRMA Warrnambool.

6/10 - 괜찮아요

Anne

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely little park. Wifi not fantastic property in a hollow not reaching towers. Did have most things you would require for a stay. Loved the BBQ on the deck
2023년 2월에 2박 숙박함
답변 제공: NRMA Warrnambool. 님, 2023년 3월 30일
Hi Anne, thank you for taking the time to write a great review for us. We are currently investigating our options regarding the WIFI, hopefully we will have this rectified for your next stay with us! We hope to welcome you here again in the near future. Happy travels, NRMA Warrnambool.

10/10 - 훌륭해요

Mathew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked everything I'll be back next year
2023년 2월에 4박 숙박함
답변 제공: NRMA Warrnambool 님, 2023년 2월 19일
Hi Mathew, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels, NRMA Warrnambool.

10/10 - 훌륭해요

Craig

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2023년 2월에 1박 숙박함
답변 제공: NRMA Warrnambool 님, 2023년 2월 19일
Hi Craig, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels, NRMA Warrnambool.

8/10 - 좋아요

Sebastian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place
2023년 2월에 4박 숙박함
답변 제공: NRMA Warrnambool 님, 2023년 2월 19일
Hi Sebastian, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels, NRMA Warrnambool.

8/10 - 좋아요

Geoffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
convenient location, close to shopping Centre, pool was nice, small family cabin was cozy and had everything required to cook , sleep and make a home base before going exploring the Town around the place, Warnambool, and port ferry

10/10 - 훌륭해요

Erin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the outdoor pool, kids really enjoyed the jumping pillow and playground. Plenty to do for families

10/10 - 훌륭해요

Chloe

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great big grounds and fantastic facilities for kids!
2022년 11월에 2박 숙박함

6/10 - 괜찮아요

Leandar

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was ok
2022년 9월에 3박 숙박함

4/10 - 별로예요

Krupa

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overcrowded and dirty. Indoor pool water is very dirty. Areas around property playground etc are rusty and need replacing. Cabin had broken dirty curtains. Mattresses were broken and not comfy. Cabin had cob webs and dirt all around. Packed to the rafters as no privacy or quiet around the park. Heating was terrible. Friendly staff kept trying their best to support us. Parking was good at the cabin. Close to freeway and supermarket.
2022년 9월에 5박 숙박함
답변 제공: Ellie 님, 2022년 9월 27일
Hi Krupa, thank you for taking the time to leave us a review. We're disappointed to hear that your stay with us didn't meet your expectations, as our ultimate goal is to ensure all our guests enjoy their stay. We apologise that you weren't satisfied with your cabin and we hope we can welcome you back to a cabin that is much more accommodating to your family. Thank you for highlighting these areas for us to improve. If you'd like to talk about this more, please feel free to contact us. Safe Travels!

8/10 - 좋아요

Nardenne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the river location Gardens were beautiful Only downside was our cabin was next door to jumping pillow. Perfect for young families. Could watch the kids easily.
2022년 9월에 3박 숙박함
답변 제공: Ellie 님, 2022년 9월 27일
Hi Nardenne, thank you for your wonderful review. We're so glad you enjoyed your stay with us and we hope to welcome you back soon. Happy travels!

8/10 - 좋아요

Craig

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Budget cabins mean exactly that! No real cooking facilities and only 4 dining chairs to sit on . We only did the cabin because we didn't plan on being inside very often. Enjoyed our stay.
2022년 9월에 2박 숙박함
답변 제공: Safe Travels, Ellie 님, 2022년 9월 20일
Hi Craig thank you for taking the time to leave us a review. We hope you enjoyed your stay and we can welcome you back again to a cabin more accommodating for you!

6/10 - 괜찮아요

Cameron

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Manager was friendly, great park. Cabin wasn’t cleaned very well, there were lolly wrappers and a used toilet roll left on the floor and a pair of smelly socks left in the microwave
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Karen E

2022년 5월에 1박 숙박함
답변 제공: Ellie 님, 2022년 5월 18일
Thankyou Karen for your wonderful review! We are so glad you enjoyed your stay with us

8/10 - 좋아요

Lisa

단체 여행, 연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very clean and comfortable
2022년 3월에 2박 숙박함
답변 제공: Ellie 님, 2022년 5월 18일
Thankyou Lisa for your wonderful review! We are so glad you enjoyed your stay with us

6/10 - 괜찮아요

Leigh

2022년 3월에 2박 숙박함

6/10 - 괜찮아요

Matthew 님, Cranbourne

아이를 동반한 가족 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Kids liked the pool and slide. The cabin we stayed in was really old and wasn't as clean as we had hoped they need to be emptied out and thoroughly cleaned. To be fair the property wasn't expensive for 6 people but on our return through Warrnambool we stayed at another Big 4 in town which was priced the same but was magnificent. In summary the cabin we stayed in needs to be revamped.
2022년 2월에 2박 숙박함
답변 제공: Sarah 님, 2022년 3월 1일
Hi Matthew, thank you for sending us you feedback. We're disappointed to hear that you had an issue with your cabin and will take your feedback on board. We are excited to say that our cabins will be receiving a facelift this year and hope to welcome you back in the future! It's great to hear that you enjoyed the pools and kids facilities. Safe travels

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to town. Nic view
2022년 1월에 5박 숙박함
답변 제공: Sarah 님, 2022년 2월 6일
Hi Steven, Thanks for taking the time to leave a review. We are glad you enjoyed your stay and hope to welcome you back to the Park soon.

4/10 - 별로예요

Inbal

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The cabins are old, water taps had problems. Pool was open for 3 hours a day in midday, and game room was closed.
2021년 11월에 2박 숙박함
답변 제공: Sarah 님, 2021년 12월 7일
Hi Inbal, thank you for taking the time to leave us a review. We're disappointed to hear that your stay with us didn't meet your expectations, as our ultimate goal is to ensure all our guests have a memorable stay. We apologise that due to Covid manadates the pool and games room were open for limited hours. I am pleased that we are now able to re-open these facilities within guidelines and we hope to be able to welcome you back to the Park soon to enjoy them! Kind Regards, Sarah

2/10 - 너무 별로예요

Candice 님, Sunbury

2021년 11월에 2박 숙박함