Terry, the manager, is a very friendly person, but needs some help to run the place. Spiders are slowly taking over the property with cobwebs lining the walls in the pool room and the ceiling of the reception train carriage. I had to duck a few times. The room in the cottage was very cozy and pleasant. The old style furniture some have complained about didn't bother us. The oven of the stove was dirty and the tray in it had leftovers of some roast from years past. Tried to clean a couple of glasses and stained mugs but the tea towel smelled terrible. Some dust webs in the ceiling and behind the bed should be cleaned away, as should the dirt around the shower head. The mattress was way past its use-by-date which made for an uncomfortable night's sleep. The walls and ceiling could do with some more insulation since you could hear everything going on next door/upstairs. No chance of going to sleep until the people next door turned their TV off. Woke up several times from the thumping and loud creaking of people simply walking around upstairs. Incidentally the clock radio was turned off and after turning it on it couldn't be set since the display was broken.