실내 수영장, 2 개의 야외 수영장, 일광욕 의자
예약 가능 여부 확인

윈드엄 리조트 토르콰이 여행 후기

4 out of 5
윈드엄 리조트 토르콰이
100 The Esplanade, Torquay, VIC

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 376개" "
평점 8 - 좋아요. 1000개 이용 후기 중 347개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 169개" "
평점 4 - 별로예요. 1000개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 41개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Fleur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will be returning again, amazing for families and beach lovers
2024년 4월에 1박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 4월 15일
Hi Fleur,Thank you so much for your kind words. We hope to see you back one day soon!

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Staff and room were great!!
2024년 2월에 2박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 4월 15일
Hey Scott, Thank you so much for your 5 star review! We're thrilled you enjoyed your stay with us.

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a lovely weekend.
2024년 4월에 3박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 4월 15일
Hi Anna, Thank you for taking the time to leave us a review. We really appreciate that you chose to holiday with us!

2/10 - 너무 별로예요

loc

아이를 동반한 가족 여행
Walls were so thin, could hear all the neighbors until 2am. Sofa bed in lounge room was horrible to sleep on incredibly uncomfortable. For the price that i paid for two nights, I'd have a better experience elsewhere.
2024년 4월에 2박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 4월 15일
Hi IocThank you for sharing your feedback with us. Sorry to read that you were disappointed. We will ensure to improve in the future

10/10 - 훌륭해요

Harn

2024년 1월에 3박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 4월 15일
Thank you for spending your holiday with us and sharing your feedback.

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved our 2 night stay at Wyndham. This is a great property, well kept and has wonderful amenities particularly the massive pool and spa. If it its cool and windy the spa was still amazing due to how its located within the centre of the complex. Its a bit of a walk to the shopping centre but has great footpaths and the street is well-lit along the beach. Wouldn’t hesitate to stay again.
2024년 3월에 2박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 19일
Good evening Kathryn, Thank you so much for your positive review, we are very happy that you enjoyed your stay. We hope to welcome you back to Torquay in the near future! Kind regards

10/10 - 훌륭해요

Dao

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. The beach is across the road and the pool facilities are excellent.
2024년 3월에 1박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 19일
Hello Dao, Thank you for your positive review. We are very pleased that you enjoyed our pool facilities. We hope to welcome you back to Torquay shortly!Kind regards,

6/10 - 괜찮아요

Suzannah 님, ANNA BAY

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 4월 15일
Thank you for spending your holiday with us and sharing your feedback.

10/10 - 훌륭해요

Chuck

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our apartment was more than we expected...it was fantastic!!! The views from our room.... absolutely awesome!!! The staff.... professional, polite and always smiling!!! The 24hr cafe service... fabulous!!! The pools and spa... beautiful!!! And three of the best beaches all within a coowee!!! And the kids loved the games room!!! Thanking you kindly Wyndham...will definitely be staying again!!! The Smith Family.
2024년 2월에 2박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Hi ChuckWe are thrilled to read that you enjoyed your stay with us! hope to have you back again!

6/10 - 괜찮아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall my stay was pretty good. I booked an apartment which was clean but my big issue was with the bed size which was listed in the booking as a king but was actually smaller. Felt like a double but likely a queen size bed which was quite uncomfortable on top of being small. The property overall wasn’t bad but definitely could use some work. When in the pool if you look around long enough you’ll see signs of wear and tear to the overall facilities you might not notice otherwise. As far as location goes, it is in a great spot, right on the beaches and within walking distance to the town center. The staff were friendly and accommodating so no issues there.
2024년 2월에 2박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Hi MichaelThank you for your feedback. I'm sorry that you weren't 100% happy with your room, and we aim to improve moving forward.

10/10 - 훌륭해요

Rosetta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Thank you for the 5 star review Rosetta!We are thrilled you enjoyed your stay with us.

8/10 - 좋아요

Michaela

연인과의 여행
좋아요: 청결 상태
An der Strandpromenade gelegene Unterkunft mit Meerblick, aber ohne Lift
2024년 2월에 1박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Thank you for your Feedback Michaela

10/10 - 훌륭해요

Pujan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a great place to stay
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Thank you for your 5-star review Pujan. We are thrilled you enjoyed your stay with us.

10/10 - 훌륭해요

Guille

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great family getaway
2024년 2월에 2박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Hi GuilleWe are thrilled to read your review, thank you for the 5 stars. Hope to see you and your family again soon!

6/10 - 괜찮아요

Gwen

가족 여행
좋아요: 직원 및 서비스
Cleanliness wasn't great for windows etc. Pool had green slime around tiles. Property looked very tired
2024년 2월에 2박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Hi GlenThank you for highlighting some areas where we can improve our maintenance. We hope you enjoyed your holiday.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleased with the spacious apartment room. Very good condition, and cleanliness. Well equipped.
2024년 2월에 1박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Hi James We are thrilled to read your review, thank you for the 5 stars.

8/10 - 좋아요

Susie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Thank you for your review Susie.

6/10 - 괜찮아요

Edare

가족 여행
Very expensive
2024년 1월에 2박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Thank you for your feedback Edare.

6/10 - 괜찮아요

Garry

연인과의 여행
별로예요: 직원 및 서비스
Staff unfamiliar with Policies eg policing of Disabled parking facilities, available discounts, if any. No daily cleaning of rooms. Websites for Expedia and Wyndham do not correlate in Terms of Dining facilities available, Discounts for Veterans, Car Club members. Club Members inconsiderate of other patrons.,eg noise levels, equipment hire.
2024년 1월에 2박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 2월 5일
Hi GarryThank you for taking the time to provide us with your feedback, as this will ensure that we can improve our services moving forward.

10/10 - 훌륭해요

Glenn

2024년 1월에 1박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Thank you for your review Glenn

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 1월에 1박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Hi Anthony, Thank you for your review! we trust you had an amazing holiday with us.

10/10 - 훌륭해요

Maxine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family friendly
Great resort and so close to the beach. Pool was amazing! Apartment was good however no microwave so couldn’t heat up anything…but that’s only a minor thumbs down. Staff are friendly and helpful. Loved it and will be back.
2024년 1월에 2박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 2월 5일
Hi MaxineThank you for taking the time to leave us a positive review, we are thrilled that you enjoyed your stay with us!

8/10 - 좋아요

Shannon

좋아요: 숙박 시설 상태 및 시설
Only downfall was the room cleaning. Room not vacuumed or restocked once throughout our 5 night stay. Towels were replaced and beds made thats all.
2024년 1월에 5박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Hi Shannon, Thank you for your review, we will ensure to address your feedback with our housekeeping team. We hope that you otherwise had a fantastic holiday.

8/10 - 좋아요

Anna

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay for the whole family.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Robyn

2023년 12월에 3박 숙박함
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Thank you for the 5 star review Robyn

8/10 - 좋아요

Emma

2023년 12월에 2박 숙박함

4/10 - 별로예요

lena

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

bongrae

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I came here after my diving trip in the north was cancelled due to a cyclone. Emily at the front desk had asked about my plans and when she learned about my interest in diving called some people and found 4 awesome local options for me. I did not ask her, she just did this. Then she recommended dining options to match my tastes.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Ben

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Haley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay with kids. Room was spacious and very clean
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tash

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were wonderful and extremely accommodating. We'll be back.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

donna

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Roselynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Wyndham Torquay 님, 2024년 3월 4일
Thank you for the 5 Star review! We are thrilled to hear you enjoyed your stay!

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Carole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff comfy beds clean rooms
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Peter

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is looking tired and our room was in need of fresh paint and renovation. The hallway in our section smelt of smoke but in the room it didn't have an odur. Staff were very good, the pooln area was nice. But it is defintely looking a little run down.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Ruchindra 님, Dandenong North

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
We spent 3-nights here for my wife's birthday. Staff and Service The reception staff were helpful, but the cafe service was absolutely horrendous. I went in to purchase 2 iced lattes for myself and my wife. The lady making the coffee (who does not deserve the title "barista") was extremely rude. She served the lattes in takeaway cups that are used for hot beverages. When I said to her "I ordered ice lattes", her response was "these are ice Lattes, I know how to make an ice coffee" with a ignorant look on her face. I found this extremely unprofessional and disappointing. She should not be in the front-line serving customers. The 2 young co-workers themselves seemed quite intimidated by her. Cleanliness The room was clean, no issues there. However, on our 2nd night, we ran the dryer and it attracted a swarm of dust mites out of nowhere. It was all over the dryer and washing machine, to a point my kids refused to go to the bathroom. The staff came down to our room and did a thorough clean in the area, but the mites returned the next day. Location and Surroundings This deserves the most stars as the resort was conveniently located close to multiple dining options, a short walk to the beach. The only negative here was that the resort car park was almost always full. The staff helped us locate a parking spot though. Final Thoughts Overall, for a 4 Star hotel that cost us approximately $360 p/night, I expected a bit in terms of service and simply, just, courtesy.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel, in a great location and easy walk to the beach/ town.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wyndham Resort were able to accommodate us for a very last minute booking. Staff were very helpful and friendly. Breakfast in the cafe was mediocre, but everything else was excellent.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Linda

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Genevieve

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Clifford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were amazing as the booking with Wotif was bad as the Room that we booked with Wotif actually didn't exist and when we got to our room we were like What Tha this is not what we booked and so we went to reception and they could not do enough to help us. Very Bad Wotif never will I ever book with that again. But I will be back to the resort as it is amazing. But will book directly with the resort.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Shoneel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked everything about the property
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Lesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
A terrible hotel
A terrible stay and poor service. Worst service ever! Checked in with no help from the staff!! No body helped us with baggages, no instruction for using Internet, carpark and room location. The worst accomodation ever.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mum plus 1
First time away with my baby son. Just the 2 of us so it was a nice adventure. Marcia straight away at the front desk helped us from organising a different room to even helping us take all of our luggage to our room. She was warm welcoming and my son loved her even remembering her upon check out. The pool was amazing. Perfect temp for a 8 month old first time in the pool. Room was spacious right next to the bbq which was perfect
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family getaway
We will definitely come back, our 3 bedroom appartment was beautiful, decor was lovely, very clean and perfect for the 6 of us. The resort had everything you would Want on a family holiday. My only complaint would be is when we checked in we were past onto a welcoming person who tried to have us attend a 90 minute seminar.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함