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프리미어 스위트 플러스 글래스고 조지 스퀘어 여행 후기

4 out of 5
프리미어 스위트 플러스 글래스고 조지 스퀘어
136-148 Queen Street, Glasgow, Scotland

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 425개 이용 후기 중 269개" "
평점 8 - 좋아요. 425개 이용 후기 중 119개" "
평점 6 - 괜찮아요. 425개 이용 후기 중 22개" "
평점 4 - 별로예요. 425개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 425개 이용 후기 중 6개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

chulhee

좋아요: 청결 상태, 객실의 편안함
Wonderful place
Wonderful location and kind service! Highly recommended.
2022년 8월에 6박 숙박함
답변 제공: Eileen Newman 님, 2022년 8월 28일
Hi ChulheeThank you so much for your high score and kind comments. We do hope to see you again soon.RegardsEileen

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Apartment was very clean and close to the city center. evertything was perfect for my family and definitely will visit again.
2020년 7월에 1박 숙박함
답변 제공: Laura 님, 2020년 7월 31일
Dear guest, Thank you so much for giving us 10/10! We look forward to seeing you again. Regards, Laura

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다!
시내에서 가깝고 방도 크고 정말 좋은건 방 온도조절 할 수 있어서 따뜻하게 잠 잘수있어서 좋았어요!
2019년 4월에 3박 숙박함
답변 제공: Laura 님, 2019년 5월 18일
Thanks for your positive review. We really appreciate it!

10/10 - 훌륭해요

Aree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Marta 님, 2018년 9월 10일
Thank you for taking the time to review your stay. We are delighted that you enjoyed staying with us and we look forward to welcoming you to our apartments again soon. Kind Regards, Marta

10/10 - 훌륭해요

Ronson

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable accommodation and so convenient to Queen St station. Highly recommend
2024년 4월에 2박 숙박함
답변 제공: Talyn N., Reception Team 님, 2024년 4월 14일
Thank you indeed for taking your valuable time to provide our property with such an excellence review. We are beyond delighted to know that you enjoyed overall stay with us and satisfied with the services. Truly hope we will have a chance to welcome and accommodate you again soon.

8/10 - 좋아요

Craig

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to all attractions
2023년 12월에 4박 숙박함
답변 제공: Talyn N., Reception Team 님, 2024년 2월 18일
Thank you indeed for taking your valuable time to provide our property with an excellence review. We are extremely delighted to know that you enjoyed overall stay with us and satisfied with the services. Sincerely hope we will have a chance to welcome and accommodate you again soon.

8/10 - 좋아요

Guðlaug

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Talyn N., Reception Team. 님, 2024년 1월 1일
Thank you for taking your time to provide nice review for us. It's our pleasure to know that you enjoyed overall stay with us and satisfied with the services. If you have a chance to stay with us again, please feel free to report any facility or mainatainace issue to the staffs during your stay. Our teams are more than willing to sort them out for you in timely manner. Thank you for your kind understanding and hope we will have a chance to welcome you again soon.

10/10 - 훌륭해요

ann

단체 여행
좋아요: 청결 상태, 객실의 편안함
brilliant accomodation in a perfect location
shopping trip with friends.Fab location,friendly helpful staff left luggage as too early for check in no problem.apartment spacious clean & extras like tea coffee milk butter nice toiletries lovely fluffy white towels,comfy beds good shower although very high ! only - would be a security light at bedroom windows went on & off all night so take an eye mask! nothing can be done about that.Brilliant very resonably priced def recommend
2023년 12월에 1박 숙박함
답변 제공: Talyn N., Reception Team. 님, 2024년 1월 1일
Thank you so much for taking your time to provide an excellence review for our property. We are extremely delighted to know that you enjoyed overall stay with us and satisfied with the services. If you have a chance to stay with us again, please feel free to report any facility or mainatainace issue to the staffs during your stay. Our teams are more than willing to sort them out for you in timely manner. Thank you for your kind understanding and truly hope we will have a chance to welcome you again soon.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 객실의 편안함
December trip
Very nice apartment, very well kept and clean and a great location to the centre of Glasgow
2023년 12월에 3박 숙박함
답변 제공: Talyn N., Reception Team. 님, 2024년 1월 1일
Thank you indeed for taking your time to provide a wonderful review for our property. We are beyond delighted to know that you enjoyed overall stay with us and satisfied with the services. Sincerely hope we will have a chance to welcome you again soon.

8/10 - 좋아요

darren

단체 여행
좋아요: 청결 상태, 객실의 편안함
Location is great.
Nice place. I had to wait over 2 hours for my room to be ready so was given the penthouse instead. i stayed during a heat wave and the Aircon didn't work. We were given fans but all they did was blow warm air around with the force of butterfly wings. The rooms were very comfortable. Location is perfectly placed in Glasgow. 2 mins away from Queen street station and airport bus stop. despite its central location its not to affected by noise to much. i would stay here again but i do think the prices is around £50-70 too expensive.
2023년 9월에 2박 숙박함
답변 제공: Talyn N, Reception Team 님, 2023년 11월 11일
Thank you so much for providing us with a splendid review. We are beyond delighted to know that you enjoyed overall stay with us and satisfied with the services. Our apologies regarding the room delay. Unfortunately, none of our apartment had air condition with cool air provided. However, there is an electronic fan prepared for guests in each bedroom to help cooling down the room temperature. Thank you for your kind understanding and sincerely hope we will have a chance to accommodate and welcome you again soon. Talyn N., Reception Team.

10/10 - 훌륭해요

Nona

좋아요: 청결 상태, 객실의 편안함
Perfect comfort
Wonderful large unit with everything you could need. Beautiful location and easy access to the city.
2023년 10월에 1박 숙박함
답변 제공: Talyn N., Reception Team. 님, 2023년 11월 11일
Thank you so much for giving us a fabulous review. We are extremely delighted to know that you enjoyed overall stay with us and satisfied with the services. Sincerely hope we will have a chance to accommodate and welcome you again soon.

2/10 - 너무 별로예요

Brian 님, Louisville

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel really fell short of our expectations, based on the pictures and other online reviews. It doesn't have a lobby or front desk staffed round the clock. When we arrived in our room, there was strong, lingering smell of some kind of cleaner like bleach that gave us a headache and we couldn't get rid of by opening the window. The bathroom didn't come close to matching the photos online. The couch was so worn you could see the wood frame coming through the torn upholstery. After 20 minutes, we decided the room wasn't going to work for us and left to find another hotel. The staff was understanding and did give us a partial refund according to the Orbitz. Policy.
2023년 10월에 3박 숙박함
답변 제공: Talyn N., Reception Team 님, 2023년 10월 23일
Thank you for taking the time to bring this to our attention. We are truly sorry to hear that your experience did not match the expectations. We are taking the issues seriously and hope to resolve them promptly and accurately. Our apologies once again and thank you for your kind understanding.

10/10 - 훌륭해요

Beatriz

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location right on George Square, across the train station. Spacious, nice view. Very well equipped.
2023년 10월에 2박 숙박함
답변 제공: Kirsty 님, 2023년 10월 21일
Hi Beatriz,Thank you for the lovely feedback! We are so glad you enjoyed your stay and we hope to welcome you back again soon.Thanks

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Kirsty 님, 2023년 10월 2일
Hi Laura,Thank you for taking the time to leave such a lovely review for us. We are so glad you had a pleasant stay and we hope to welcome you again soon.Thanks

10/10 - 훌륭해요

Laurel

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice surroundings. Very walkable area. Rooms spacious and well equipped very clean
2023년 9월에 2박 숙박함
답변 제공: Kirsty 님, 2023년 10월 2일
Hi Laurel,Thank you so much for taking the time to leave a lovely review for us. We are so glad you enjoyed your stay and we hope to welcome you back again.Thank you

10/10 - 훌륭해요

Jeanette

좋아요: 청결 상태, 객실의 편안함
Another Fabulous Stay in my Favourite Place!
I’ve been sad to read some negativity from others booking here, having now had over 8 years of consistently fabulous stays. Just spent a week based here with my partner on holiday in Scotland. Couldn’t wish for more. The apartments are spacious and well appointed, and the staff are so helpful and accommodating. It is in the epicentre of Glasgow city so some night noise is to be expected! It’s a bustling, lively city that enjoys a fabulous nightlife. However, there are some suites that have back facing bedrooms that are much quieter. I’ve already booked another stay in December. You’d pay as much for a budget hotel, but if you want space, privacy, separate bedroom and kitchen facilities and a lovely bathroom then this is the place for you.
2023년 9월에 7박 숙박함
답변 제공: Kirsty 님, 2023년 10월 2일
Hi Jeanette,Thank you so much for taking the time to leave such a lovely review. We are so glad you enjoy your time with us when you stay and we cannot wait to welcome you back in December.Thank you

4/10 - 별로예요

Craig

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Good central location for rail or bus - however, little to no noise cancellation from street. Bars, karioki, loud drunk patrons to the early morning, garbage collection trucks - all sound as if in the room until 2 or 3 AM.
2023년 9월에 2박 숙박함
답변 제공: Kirsty 님, 2023년 10월 21일
Hi Craig,Thank you for taking the time to let us know about your stay. We are disappointed you did not enjoy your stay. As we are in the most central part of the city, noise is something to do unfortunately deal with. We have a limited amount of rooms with a back facing bedroom. If you wish to stay again, please let us know and we will do what we can to have one of these rooms for you.ThanksKirsty

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Kirsty 님, 2023년 10월 2일
Hi Jeffrey,Thank you so much for taking the time to leave us such a lovely score. We are glad you enjoyed your stay with us and we hope to see you again soon.Thanks

8/10 - 좋아요

Ian

단체 여행
좋아요: 청결 상태, 객실의 편안함
Very clean and convenient for city visits
2023년 9월에 1박 숙박함
답변 제공: Kirsty 님, 2023년 10월 2일
Hi Ian,Thank you for taking the time to give us a lovely score. We are so glad you enjoyed your stay and we hope to see you again.Thanks

8/10 - 좋아요

Harry V

2023년 8월에 5박 숙박함
답변 제공: Talyn N, Reception Team 님, 2023년 9월 8일
Thank you so much for taking your time to provide wonderful review. Truly hope we will have a chance to welcome and accommodate you again in the future.

8/10 - 좋아요

Scott

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was easy. Once we got to our floor / room, an overpowering smell of bleach was in the air. Room was large and bright. Walking distance for great shopping etc.
2023년 8월에 1박 숙박함
답변 제공: Talyn N, Reception Team 님, 2023년 9월 4일
Thank you for taking your valuable time to provide an excellence review. It's our greatest pleasure to know that you enjoyed overall stay with us and also satisfied with the services. Truly hope we will have a chance to welcome and accommodate you again in the future.

10/10 - 훌륭해요

Suzan

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Talyn N., Reception Team 님, 2023년 9월 4일
Thank you for staying with us and for taking your time to provide such an excellence review. It's our great pleasure to know that you enjoyed your overall stay and satisfied with the services. Truly wish we will have the opportunity to welcome and accommodate you soon in the future.

6/10 - 괜찮아요

Lisa

2023년 8월에 2박 숙박함
답변 제공: Kirsty 님, 2023년 10월 2일
Hi Lisa,Thank you for taking the time to leave a score for us. We are glad you enjoyed your stay and if there is anything we can do to improve, please let us know.

10/10 - 훌륭해요

Stanford

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Kirsty 님, 2023년 8월 29일
Hi Stanford,Thank you so much for your review. We hope to see you again soon.Thanks

8/10 - 좋아요

R. Bruce

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Kirsty 님, 2023년 8월 10일
Thank you for your lovely review. We hope to welcome you back again soon.

10/10 - 훌륭해요

Bernhard

좋아요: 청결 상태, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Kirsty 님, 2023년 8월 10일
Thank you for your lovely review. We hope to welcome you back again soon.

6/10 - 괜찮아요

Sue

단체 여행
좋아요: 객실의 편안함
Great location and very spacious and well equipped apartment. Beds were very comfortable. However our apartment was inward facing and we could hardly open any windows which didn’t help as room was quite hot even though it was around 15 degs outside. Also could do with redecorating. But that said it suited my brother and myself instead of a hotel.
2023년 7월에 2박 숙박함
답변 제공: Kirsty 님, 2023년 8월 10일
Hi Sue,Thank you for choosing Premier Suites. All of our 2 bedroom apartments face inwards. Apologies if this was not clear by the description. I am glad you thought the beds were comfortable and hope to see you again.Thanks

4/10 - 별로예요

Jill

가족 여행
별로예요: 청결 상태, 객실의 편안함
Great location, terrible property.
This place is terrible. I do not recommend it. First, it was impossible to find, and even businesses across the street had no idea where/what it was. Second, the apartment and the building were kept unbearably hot with no way to adjust it. The windows only opened a few inches at most, and all the interior doors closed automatically, so getting air flow throughout the apartment was impossible. We had windows and doors propped open the entire stay, with pillows and whatever else we could find. There was a broken glass in the dish washer, a broken fan in the closet, and a shower drain that was extremely clogged, which shows a general lack of care and poor attention to detail. The noise was constant, day and night, from both inside and out. The only positive thing about this property is the location. It's right in the heart of downtown, near shopping and restaurants, and the train station is a block away. Do not stay here.
2023년 7월에 3박 숙박함
답변 제공: Kirsty 님, 2023년 8월 10일
Hi Jill,I am sorry to hear you did not enjoy your stay with us. We want all of our guests to have a comfortable stay with us and it is unfortunate that you did not. As our reception is not on the ground floor and we have secure door entry for the security of all of our guests, I can understand we can be harder to find than a regular hotel. Our receptionists or on call manager are available at all times to help with any directions needed.We do not have air conditioning and all apartments have self closing fire doors for health and safety. It had been a very humid summer for us so I am very sorry that you were not comfortable. We hope you enjoyed your time in Glasgow and if we can do anything to assist, please let us know.Thanks

8/10 - 좋아요

Bernadette

좋아요: 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Kirsty 님, 2023년 8월 10일
Thank you for your lovely review. We hope to welcome you back again soon.

4/10 - 별로예요

Paul

연인과의 여행
Overall disappointed without our stay here. After booking we were hit by an absolute barrage of paperwork with a long list rules and requirements and we were forced to pay a large deposit in case of any damage. We arrived and the first thing that hit us was the heat in the hallway outside the apartment. It was literally like a sauna and when we went into the apartment we found it was uncontrollably hot too despite it being colder outside. The facilities were basic. The shower was over the bath and controlled by the 2 taps - shower was poor. Suffice to say one stay was enough for us. The
2023년 7월에 2박 숙박함
답변 제공: Kirsty 님, 2023년 8월 10일
Hi Paul,I am sorry to hear you were disappointed with your stay. We want all of our guests to feel as safe as possible in our apartments which is why we ensure every guest is aware of all rules and all guests pay a security deposit so there is no excessive noise etc and all guests are comfortable.As we are an older building, it keeps the heat in very well. The hallways have the main pipes through them which causes them to be warmer than the rest of the building. We are working on this insulation.We hope to welcome you back again.Thanks

8/10 - 좋아요

Mary

2023년 6월에 2박 숙박함
답변 제공: Kirsty 님, 2023년 8월 10일
Thank you for your lovely review. We hope to welcome you back again soon.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Kirsty 님, 2023년 8월 10일
Thank you for your lovely review. We hope to welcome you back again soon.

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and easy check in process, excellent communication. The apartment was clean and comfortable with all the expected amenities. There is no air conditioning, but it was more than comfortable with the provided fan. There were times when it got a little noisy outside with the windows open, but nothing that would keep you up unless you are a very light sleeper. The location is excellent, with pubs and restaurants nearby, and so much to see and do within a short walk. Glasgow is lovely and friendly city and I would love to visit again and will probably stay at Premier Suites Plus again. Gregg's and Pret Manger are just outside the doors and perfect for a morning bite. I highly recommend Chaakoo Bombay Cafe a short walk down St Vincent Place for some excellent Indian & Persian food.
2023년 6월에 4박 숙박함
답변 제공: Kirsty 님, 2023년 7월 12일
Hi James,Thank you so much for your lovely feedback. We are so glad you enjoyed your stay and we hope to welcome you back again soon.

8/10 - 좋아요

Russell

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pro's, spacious, secure, central to transport, shopping and sites (basically everything). Separate bedroom with very comfortable bed. Cons, can be a bit noisy at nights due to pub and street noise, especially weekends. No blackout curtains in bedroom (sunrise at 4.30). In general a really good place to stay, we totally enjoyed our stay here.
2023년 6월에 6박 숙박함
답변 제공: Kirsty 님, 2023년 6월 27일
Hi Russell,Thank you so much for letting us know you had a good stay. We hope to welcome you again soon!

10/10 - 훌륭해요

Barbara

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely space and the staff was very attentive. Would definitely recommend staying at the awesome hotel.
2023년 6월에 3박 숙박함
답변 제공: Kirsty 님, 2023년 6월 23일
Hi Barbara,Thank you so much for your lovely feedback!We look forward to welcoming you again soon!

8/10 - 좋아요

Charles

좋아요: 청결 상태
2023년 6월에 2박 숙박함
답변 제공: Talyn N. 님, 2023년 6월 19일
Thank you so much for taking your time to provide us with a wonderful review. It is our great pleasure to know that your enjoy your overall stay with us. We truly hope that we will have a chance to welcome you again in the future.Kind regards,Reception Team

8/10 - 좋아요

Debra

2023년 6월에 2박 숙박함
답변 제공: Talyn N. 님, 2023년 6월 17일
Thank you so much for taking your time to provide us with an excellent review. We are more than delighted to know that you enjoyed your over all stay with us.We truly hope that we will have a chance to welcome you again soon.

10/10 - 훌륭해요

Archibald

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was excellent. The suites are spacious with a very comfortable king size bed. Items such as bedding and towels are of excellent quality and feel good. Emma was very helpful with our requests and questions and always had a smile for us. We would definitely return 👍
2023년 5월에 20박 숙박함
답변 제공: Talyn N. 님, 2023년 6월 17일
Thank you so much for taking your valuable time to provide us with a wonderful review. It is our greatest pleasure to know that you enjoyed your stay with us, as well as satisfied with both the services and facilities.We sincerely wish that we will have an opportunity to welcome you again in the near future.

10/10 - 훌륭해요

will 님, calgary

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely 2 bedroom unit, with lots of room. Excellent features. Only concern we had was that the office had promised to put our stored luggage (from previous week trip) into our room so it would be there when we arrived late. Unfortunately we had to wait until next morning to get it.
2023년 6월에 2박 숙박함
답변 제공: Talyn N. 님, 2023년 6월 10일
Thank you so much for taking the time to provide us the meaningful feedbacks. We are more than delighted to know that you enjoyed the overall stay with us. Our apology regarding the stored luggage issue. We can reassure that the matters will be taken care of and shall be improve for better level of service onwards.

10/10 - 훌륭해요

will 님, calgary

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent room with view over George Square. Large rooms, with everything we needed. Fabulous place to stay. My only issue was with office hours, as everything seems to be done at last minute, and since we were arriving late, and had tours booked early some days, there was too little chance to get contact with office people.
2023년 5월에 3박 숙박함
답변 제공: Talyn N. 님, 2023년 6월 10일
Thank you once again for giving us an excellence review. It is our great pleasure to know that you are satisfied our accommodation facilities. Regarding the help for late arrival procedures and emergency issues, please feel free to contact our duty manager through the phone number given in the welcome letter and in front of the building. The number is available for guests to reach 24/7.

8/10 - 좋아요

Leanne 님, Liverpool

2023년 6월에 3박 숙박함
답변 제공: Kirsty 님, 2023년 6월 27일
Thank you for letting us know you enjoyed your stay and hope to see you again!

10/10 - 훌륭해요

Roslyn 님, Mansfield Center

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean and well appointed, lovely reception staff, overall an exceptional stay. Surprisingly quiet for the prime location.
2023년 5월에 2박 숙박함
답변 제공: Talyn N. 님, 2023년 6월 4일
Thank you so much for taking your time to provide us with wonderful feedback and review. It's our great honor to know that you had a pleasure stay with us.We truly hope that we will have a chance to welcome and accommodate you again in the near future.Best wishes,Reception Team

6/10 - 괜찮아요

Gregory

2023년 5월에 4박 숙박함
답변 제공: Talyn N. 님, 2023년 6월 4일
Thank you so much for taking your time to give us with the essential feedbacks. Please kindly provide us more details regarding the issues that you may encounter during the stay for us to improve further.Warm regards,Reception Team

8/10 - 좋아요

Véronique

좋아요: 청결 상태, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Talyn N. 님, 2023년 6월 4일
Thank you so much for taking your time to provide us with meaningful feedback. It's our pleasure to know that you enjoyed the overall stay with us.We sincerely wish that we will have an opportunity to welcome and accommodate you again soon.Best wishes,Reception Team

8/10 - 좋아요

David

좋아요: 청결 상태, 객실의 편안함
Great room but no close parking
We loved Premier Suites Glasgow George Square; however we were very disappointed that parking for our vehicle was so far away and inconvenient. Hotels.com indicated that parking was available, but in fact there really wasn't anywhere to drop off luggage with a vehicle. The Q-Park Jamaica lot is fine, but quite a walk from Premier Suites with two heavy pieces of luggage. How are customers reasonably expected to navagate that distance with baggage and no real unloading zone and time to do so? Aside from that, Premier Suites was a fantastic hotel in the very heart of Glasgow. We loved the room and cleanliness.
2023년 5월에 2박 숙박함
답변 제공: Kirsty 님, 2023년 5월 31일
Thank you for your feedback. We recommend guests to drop off their luggage at the hotel first before parking in the Q park but we can appreciate that it is not next to the hotel.We are glad you enjoyed your stay despite the parking and hope to welcome you back again soon!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 객실의 편안함
I recommend this hotel
Very good location great Staff nice and attentive
2023년 4월에 5박 숙박함
답변 제공: Kirsty 님, 2023년 5월 31일
Thank you for your feedback. We are glad you enjoyed your stay and hope to welcome you back again soon!

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The two bedroom apartment was nicely remodel, in great condition, clean and a great location, right on George Square The staff were extremely friendly and helpful. My only complaint is the apartment we stayed in had no views as advertised. The bedroom's and living room windows both opened to air circulation shafts with no view whatsoever.
2023년 5월에 2박 숙박함
답변 제공: Kirsty 님, 2023년 5월 31일
Thank you for your feedback. We are so happy you enjoyed the location and the staff.All of our 2 bedroom apartments are advertised without a view as unfortunately they are all internal.We are glad you enjoyed your stay and hope to welcome you back again soon!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Don't
Dreadful. No reception, a lock box for a room key that the code for comes way after time. Finally get reception to respond. Unclean and thrown together by cowboys
2023년 5월에 1박 숙박함
답변 제공: Kirsty 님, 2023년 5월 12일
Good Morning,We are sorry you had an unenjoyable stay with us.Our office hours are limited as we do not offer 24 hour reception but we send all check in details to guests before we close so all guests have their check in information. If you can provide more information to us to investigate that would be great.Thanks

4/10 - 별로예요

Nicole

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking for this property was a real issue. Unable to unload luggage at the door, having instead to park and haul it the quarter mile from the designated spot; being given erroneous information from the start about rates and how to claim the discount, we were £22 out of pocket the first day with no way to reclaim it, due to a policy change that the hotel neglected to advise us about. Not an auspicious start. The rooms were spacious and light, the number of posted rules about electrical usage daunting and confusing. We are an educated family but still required assistance to work the coffee pot and hob due to all the restrictions, instructions and switches. The washer/dryer unit was disgustingly filthy, mold grew freely and was resistant even to disinfectant wipes. The dryer never worked at all, as we discovered after resetting it for a straight 12 hours overnight, effectively countering all the electricity we had saved the company otherwise. The clothes were not affected in the least, so were hung throughout the apartment to dry. The heated towel rack, which could not be turned off as the valves were so corroded, served as a decent drying place for our smalls. Other than being the absolutely perfect location, there is nothing I can say to recommend Premier Suites Plus.
답변 제공: Kirsty 님, 2023년 5월 9일
Thank you for taking the time to let us know how your stay was with us. Regarding the parking at Q-park, we have filed a complaint as they did not let us know about the change of policy regarding the discount tickets no longer working at the machine. We found out once we received complaints about the discount not working and only then were we made aware of the change to prebooking to receive the discount. Please accept my sincere apologies about this inconvenience.Thank you for letting us know about the issues with the appliances, I have passed this on to the relevant departments to rectify. Please let us know if you are looking so stay again and we will ensure everything is 100%Thank you

10/10 - 훌륭해요

Claudette

2023년 5월에 2박 숙박함
답변 제공: Kirsty 님, 2023년 5월 31일
Thank you for your feedback. We are glad you enjoyed your stay and hope to welcome you back again soon!