로비

로드웨이 인 & 스위트 그린스보로 사우스이스트 여행 후기

2 out of 5

이용 후기

5.0
평점 10 - 훌륭해요. 549개 이용 후기 중 59개" "
평점 8 - 좋아요. 549개 이용 후기 중 88개" "
평점 6 - 괜찮아요. 549개 이용 후기 중 103개" "
평점 4 - 별로예요. 549개 이용 후기 중 93개" "
평점 2 - 너무 별로예요. 549개 이용 후기 중 206개" "

5.2/10

청결 상태

6.0/10

직원 및 서비스

4.2/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

6/10 - 괜찮아요

Jennifer

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 24일
Thanks for your feedback. We appreciate your business.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 22일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Latoria

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs a MAJOR renovation,mold is everywhere,smells really old and outdated,don’t recommend to stay for anyone
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 21일
Thank you for sharing your experience. We apologize for these issues and are working to improve.

2/10 - 너무 별로예요

Ami

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst experience staying at a hotel in my life. Never, ever stay here if you value cleanliness at all. When we checked in I was informed that they did not provide linens for the pull-out couch. That was the primary reason we made this reservation because we are a family of 5 and needed the extra sleeping space. Thought surely there would at least be an extra pillow when we got to the room- nope! Went back to the desk to ask for one, was told no they couldn't provide one. Informed the desk clerk that the pull-out was filthy and she didn't care. Just informed me that all the rooms were full so she couldn't switch me to another room. That was the only truthful thing she had to say. It was a busy weekend in the area because I tried to find another hotel. The room was in terrible condition. -Spots on the wall had been fixed, but they didn't bother to paint it the same paint color -Tub finish was peeling -Sink nearly impossible to turn on -Dirt on the floors -Hair in the shower -No phone -Coffee maker broken -Insufficient towels -toilet ran on and off all night Morning desk clerk was complete opposite. Very helpful and knew that the staff was horrible. I hope that she is able to find another job where they can appreciate her capable service because I don't see how this place will stay open much longer due to the lousy service. Felt like we should have been paid to stay there not the other way around!
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 18일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is super nice 😊 very clean rooms. Quite great place to recharge. Very happy with my stay❤️ definitely will be returning l.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 15일
On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.

2/10 - 너무 별로예요

Theo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place needs a complete remodel. I was greatful that I had clean sheets and bath towels but my covers to my bed had cigarette burn holes. Breakfast was only limited to toast and waffles. I know it takes money to remodel but if it were winter I would have left because I could see daylight from the exterior door. I definitely won’t be staying there again.
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

4/10 - 별로예요

Holly

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 15일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

2/10 - 너무 별로예요

Caleb

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 10일
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

2/10 - 너무 별로예요

p

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Management 님, 2024년 4월 10일
Thanks for your feedback. We appreciate your business.

8/10 - 좋아요

PAMELA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Comfy bed. Rooms need to updated. Maybe painted inside. Lobby was pretty. Rooms a little run down but for average was clean
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 22일
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

2/10 - 너무 별로예요

Randy

별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 12일
Thanks for your feedback. We appreciate your business.

2/10 - 너무 별로예요

Vincent

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time I've checked in to a hotel and there was still a previous guest's stuff in the room when I went to open the door. Had to get switched to another room without the bed I had booked. It was the same price but could have been avoided if the room was actually checked after the previous guest's "early checkout." Place could use some deep cleaning. Walked past a room that has broken glass that was just taped. The whole place is not inviting. If you want cheap you got it, but it isn't worth it. Should have stayed at a Super 8.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 5일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

2/10 - 너무 별로예요

Lizbeth

단체 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I didn’t like that it had bugs they need to inspect every room other than everything was fine
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 19일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

6/10 - 괜찮아요

Valarie or Lathan

가족 여행
좋아요: 직원 및 서비스
Sheets had burn holes in them and consistent noise during the night
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 6일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

8/10 - 좋아요

Karin lara

별로예요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 6일
Thank you for your feedback. We are glad you enjoyed your stay.

2/10 - 너무 별로예요

steadman

2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 26일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

10/10 - 훌륭해요

Romeo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and peaceful
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 12일
Thank you for your feedback. We are glad you enjoyed your stay.

2/10 - 너무 별로예요

Yolanda 님, Greensboro

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 8일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

2/10 - 너무 별로예요

adrian

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do not Stay here. Thieves
I show up for my reservation. I was told the card reader didn't work and i had to use cash. I went to the ATM to get cash and the ATM did not work. The staff said i would have to find a ATM to pay cash. Why would i go hurting for a atm just to pay you. I went to the holiday inn express next door and got a room now rodeway charged my card and wont give me a refund. I will take it up with my bank.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 8일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

2/10 - 너무 별로예요

Ashley

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The smell of tobacco was overwhelming gross and horrible! The room was disgusting from the table to the linens to the floors to the sink to the dresser to the shower and lining in the shower. The chair look like it came from the dumpsters. The he price difference between walking up and online is scam suspicious. The microwave was straight RUST under the plate. It was so bad that I left early. Wayyy early. Really feel like you all OWE ME A REFUND OF SOME KIND!!!!
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 8일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

6/10 - 괜찮아요

Antonio

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 27일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 11일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty
The room had too many roaches in it to be comfortable. The bed sheets are almost dry rotted, they have holes in them. NONE of the towels in the room looked clean and the sofa had stains.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 5일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

2/10 - 너무 별로예요

Cynthia

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cockroaches and nasty
2023년 11월에 5박 숙박함
답변 제공: Management 님, 2023년 12월 5일
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

8/10 - 좋아요

Shirley

2023년 11월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 20일
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and quiet. Clean area with friendly workers.
2023년 11월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 21일
Thank you for your feedback. We are glad you enjoyed your stay.

2/10 - 너무 별로예요

Pamela

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty!!
I have worked in the prison most of my adult life,It’s sad to see these conditions of this place where people pay to stay. I promptly got a refund and left.
2023년 11월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 11일
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

2/10 - 너무 별로예요

Charles 님, Charlotte

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Roaches, holes in the sheets, some of the light fixtures didn't work, very bad experience!!!
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 6일
Thank you for your feedback. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

2/10 - 너무 별로예요

Eric

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had to forfeit reservations after seing property condition
2023년 10월에 5박 숙박함
답변 제공: Management 님, 2023년 11월 5일
Thanks for your feedback. We apologize for missing the opportunity to serve you.

10/10 - 훌륭해요

Jamal

Great service
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 5일
Thanks for letting us know how things went. We are glad you enjoyed your stay.

4/10 - 별로예요

Sharice

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 31일
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 31일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

S

연인과의 여행
좋아요: 직원 및 서비스
Police frequently came to property. There was a firearm discharged in the early morning hours.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 30일
Thank you for your feedback. We apologize for any inconvenience. We hope to earn your business in the future by improving the guest experience.

8/10 - 좋아요

Luis

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Everything almost good need some remodeling
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 25일
Thanks for your feedback. We appreciate having the opportunity to serve you.

2/10 - 너무 별로예요

Mike

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was awful. Could not get extra pillows or anything. Dirty. Beds were not comfortable.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 22일
Thank you for taking the time to let us know how things went. We apologize for missing some items to make your stay better. Your review will help us improve.

2/10 - 너무 별로예요

Kristal

2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 10일
Thanks for your feedback. We appreciate your business.

4/10 - 별로예요

Danille

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Fortunately the room was ready. We were coming from out-of-town for a wedding and we’re able to get ready, but I did not feel comfortable spending the night. It smelled like smoke in our nonsmoking room. The lights were out in the lobby. There seemed to be a footprint on the wall and I did not trust the overall cleanliness of the room.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 22일
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

2/10 - 너무 별로예요

Harvey

출장 여행
별로예요: 편의 시설/서비스
All I have to say is cockroach’s crawling on me while I slept. This place is disgusting,
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 17일
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

6/10 - 괜찮아요

carolina

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
honestly you get what you pay for from this hotel. very outdated, the sheets had holes and there was a lot of patched up holes in the walls/doors. the main door felt like it wouldn’t close all the way. we only stayed one night so we kind of just pushed through it. I wouldn’t stay more than one night here
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 15일
Thank you for your feedback. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

4/10 - 별로예요

Victoria

2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 17일
Thanks for your feedback. We appreciate your business.

2/10 - 너무 별로예요

Terrance

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walls, Bathtub and door Stains. Insects in room and Holes in bedding and mattress. And an unknown odor
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 15일
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

8/10 - 좋아요

Kitty

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Ok for the money
Staff was nice at check in. Property is pretty run down. Grout in bathroom is aweful and walls need paint and new fixtures. No toilet tissue holder. I paid for a deluxe room and from what I can tell from the photos I got a standard room. Over all ok for the money.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 8일
Thank you for bringing this to our attention. We apologize for these issues. We hope to earn your business in the future by improving the guest experience.

2/10 - 너무 별로예요

Jamal

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My bathroom leaking water and they couldn’t move me
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 2일
Thank you for taking the time to let us know how things went. We apologize for any inconvenience.

2/10 - 너무 별로예요

Jamal

별로예요: 청결 상태, 숙박 시설 상태 및 시설
They don’t do nothing and don’t like yo nothing my bathroom was licking water and I couldn’t change rooms
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 2일
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

10/10 - 훌륭해요

Jamal

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 29일
Thank you for taking the time to leave your comments. We are glad you enjoyed your stay.

10/10 - 훌륭해요

Timothy

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 26일
Thank you for your feedback. We are happy that your stay was enjoyable.

10/10 - 훌륭해요

James

2023년 9월에 6박 숙박함
답변 제공: Management 님, 2023년 9월 14일
Thanks for letting us know how things went. We are glad you enjoyed your stay.

10/10 - 훌륭해요

Nicholas

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 13일
Thanks for your feedback. We appreciate your business.

2/10 - 너무 별로예요

Madison

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very poor room conditions, we were woken up twice by people pounding on our door looking for someone who gave our room number for "booty-calls" (their words exactly to quote). There was a huge pile of Smucker's jelly packets behind one of the dressers (it wasnt in hiding, you could see it without moving the dresser). The light fixtures eere sketchy, the outlets were sketchy, one of them was removable not on purpose. The bathroom door did not like to latch. One of their "ice machines" was just an Igloos Cooler with a scoop in the lobby. The breakfast was harldy a breakfast. The bread looked and smelled like it was molding, the waffle mahine had no mix, the fruit was not that fresh, the cereal looked like it had been in the dispensers for a long while. The tables were sticky with god knows what. The chairs in the room were stained with some sort of black substance. We had a non-smoking room and it smelled strongly of smoke upon entering and the blankets on the bed were covered in cigarette burns. Trash was not taken often enough, we had a bag sitting outside for two days (we left before it was picked up, so we dont even know if it was taken any time soon after). We did not get any room sevice, we had the same two towels for 5 days. The mirror looked like it was molding between the glass layers, it was gross. The fridge smelled a little wierd, so did the microwave. The microwave was probably the cleanest part of the room. I could go on and on.
2023년 9월에 4박 숙박함
답변 제공: Management 님, 2023년 9월 11일
Thank you for bringing this to our attention. We apologize for these issues. We hope to earn your business in the future by improving the guest experience.

2/10 - 너무 별로예요

estefania

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was in poor conditions. Seems like shower had not been ran for a while because it came out red in the beginning. Bathroom was in poor conditions. A lot of the rooms were used as storage. Dead bugs on floor. Do not recommend
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 7일
Thank you for bringing this to our attention. We apologize for these issues. We hope to earn your business in the future by improving the guest experience.