2/10 - 너무 별로예요
Jane
가족 여행
2024년 4월 16일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We travel a lot this is probably one of the worst that we stayed at. Check in the person was cordial. We got to the room only to find many issues: the toilet was not cleaned hair on the back of the seat area, sink had no drain stopper (look in the drain only to find someone's hair yuck), lights were out above the sink, no toilet paper in the unit only the half roll on the roller, no toilet strip either, the light on one side of the bed didn't work we tried moving the bed only to find the wall outlet was loose & would not work & dead bugs, there was no coffee maker, we opened the frig only to find someone else's food in there, the sheets on the bed were put on inside out & didn't fit every time we got in bed they came off the corner, pulled back the comforter found what looked to be dried blood on the there, & to make matters worse the blanket smelled like feces. I called the office to report all of this the employee told us that linens are sent out to a company for cleaning, there are no drain stoppers at all any more, didn't offer to move us, didn't offer additional linens etc. guess there were none. We had to make it work as we had a seminar the following day. The exterior was not taken care of at all. Mattresses, trash, debris, beat up furniture stacked in & around the stair case which is what we had to walk up & view, the smokers were on the main floor (smoke raises non-smoking rooms should be located in one separate area or on the main level. Ran out of room more...
Jane
2024년 4월에 2박 숙박함