외관

햄프턴 인 & 스위트 노스 헌팅던-어윈 여행 후기

2.5 out of 5
햄프턴 인 & 스위트 노스 헌팅던-어윈
8441 Country Club Drive, Irwin, PA

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 597개 이용 후기 중 447개" "
평점 8 - 좋아요. 597개 이용 후기 중 119개" "
평점 6 - 괜찮아요. 597개 이용 후기 중 17개" "
평점 4 - 별로예요. 597개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 597개 이용 후기 중 3개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jahyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 친절한 호텔
무척 깨끗하고 모든 시설이 청결하게 관리되고 있습니다. 또한 직원분들도 친절하며 편한하게 하루를 쉬고 갈 수 있는 곳 입니다.
답변 제공: General Manager 님, 2017년 2월 13일
Thank you for submitting a review of our hotel! We are glad that you enjoyed your stay with us, and appreciate the compliments towards our hotel and staff. It was a pleasure having you, and we hope to see you again in the future! -Hampton Inn & Suites Management Team

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Appeared to be under construction hallway off of dining room. Carpet ripped out, seems like last update in our room left unfinished.
2024년 4월에 2박 숙박함
답변 제공: The staff at Hampton Inn N Huntingdon PA 님, 2024년 4월 19일
Hello John- Thank you for your feedback! We apologize for the side hallway appearance in the lobby, we are in the midst of a reconstruction due to a waterline issue in that area, we hope to have the carpet delivery soon and hope to see you back-- Thank you for staying!

10/10 - 훌륭해요

Conroy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: The staff at Hampton Inn N Huntingdon PA 님, 2024년 4월 18일
Thank you for staying with us! We appreciate it!

10/10 - 훌륭해요

Mala 님, Woodbridge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would highly recommend this property. Room and bathroom was very clean and spacious. Water pressure in the shower was Great. Housekeeping was quick in fulfilling requests. Breakfast okay ! Front desk staffs are very friendly and helpful. Overall Great stay
2024년 4월에 1박 숙박함
답변 제공: The Staff at Hampton Inn N Huntingdon PA 님, 2024년 4월 15일
We really appreciate your review and so happy that you enjoyed your stay!

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 편의 시설/서비스
Great place to stay!
2024년 4월에 2박 숙박함
답변 제공: The Staff at Hampton Inn N Huntingdon PA 님, 2024년 4월 15일
Thank you for staying!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would stay here again. Parts of the property appear to be under construction but that did not interfere with my stay.
2024년 4월에 1박 숙박함
답변 제공: The Staff at Hampton Inn N Huntingdon PA 님, 2024년 4월 15일
Thank you for your review - we hope to see you again soon!

6/10 - 괜찮아요

John D

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We have stayed here before, and have enjoyed staying here. This experience in 4/24 found dog hair remaining on the carpet everywhere, and they do not maintain/ replace amenities in the room.
2024년 4월에 5박 숙박함
답변 제공: The staff at Hampton Inn N Huntingdon PA 님, 2024년 4월 15일
We are so sorry that this was your experience- we will look into this and review , thank you for letting us know and we hope that you try our hotel again.

8/10 - 좋아요

Doris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking lot to small with parking spot
2024년 4월에 1박 숙박함
답변 제공: The staff at Hampton Inn N Huntingdon PA 님, 2024년 4월 6일
Hi Doris! Thank you for your feedback and for staying with us!

4/10 - 별로예요

Jennifer

2024년 4월에 1박 숙박함
답변 제공: Hampton Inn & Suites North Huntingdon-Irwin Team 님, 2024년 4월 24일
Hi Jennifer,We're sorry to hear about your experience. Your feedback is valuable, and we will address the issues you've raised to improve our service. We hope for the chance to welcome you back and provide a better stay.

6/10 - 괜찮아요

Jay

가족 여행
좋아요: 청결 상태
Breakfast is absolutely appalling. Please charge for breakfast and make it better or allow for a-la-carte
2024년 3월에 1박 숙박함
답변 제공: The staff at Hampton Inn N Huntingdon PA 님, 2024년 3월 29일
Thank you for your feedback! Our breakfast is the standard Hampton Inn hot continental breakfast that is required by the brand, we will pass on your concerns. Thank you for staying!

10/10 - 훌륭해요

Alexis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room great staff
2024년 3월에 1박 숙박함
답변 제공: The staff at Hampton Inn North Huntingdon PA 님, 2024년 3월 25일
Thank you so much for staying with us! Hope to see you again soon!

8/10 - 좋아요

Nanda

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The staff at Hampton Inn N Huntingdon Pa 님, 2024년 3월 24일
Thank you for staying!

10/10 - 훌륭해요

Ernest 님, New Providence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The staff at Hampton Inn N Huntingdon PA 님, 2024년 3월 24일
Thank you for staying with us!

10/10 - 훌륭해요

Jennifer

가족 여행
We always enjoy our stay at this location. Clean, updated and always pleasant staff.
2024년 3월에 1박 숙박함
답변 제공: The Staff at Hampton Inn Irwin PA 님, 2024년 3월 17일
Thank you for your kind words and for staying with us! We hope to see you again soon!

10/10 - 훌륭해요

Corey J

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second stay here in the past few weeks. Both stays were great. Check in and check out were seamless. Great breakfast, clean rooms, and attentive staff. Ill be back.
2024년 3월에 1박 숙박함
답변 제공: Hampton Inn & Suites North Huntingdon-Irwin Team 님, 2024년 3월 18일
Hey Corey J!Thank you for choosing to stay with us again! We're thrilled to hear that both of your stays were excellent and that you enjoyed our seamless check-in and check-out process, delicious breakfast, clean rooms, and attentive staff. Your loyalty and positive feedback mean the world to us. We can't wait to welcome you back for another wonderful stay!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: The Staff at the Hampton Inn Irwin PA 님, 2024년 3월 8일
Thank you for staying Jennifer! We hope to see you again soon!

10/10 - 훌륭해요

Susan

2023년 12월에 1박 숙박함
답변 제공: Hampton Inn & Suites North Huntingdon-Irwin Team 님, 2024년 2월 21일
Hi Susan!Thank you for taking a moment to share your experience with us. We're delighted that you found our hotel to your liking. Your satisfaction is our top priority. Looking forward to welcoming you back soon!

6/10 - 괜찮아요

Alexis

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Spacious. Friendly staff. There was no soap in the shampoo, body wash bottles. Nothing to wash up with. Luckily I brought my own stuff.
2024년 2월에 1박 숙박함
답변 제공: The staff and management of the Hampton Inn Irwin 님, 2024년 2월 19일
Hello! We are so very sorry for this inconvenience-- please accept our apologies. We will be sure to pass this information along to our team so that we do not make this mistake in the future, we strive to make everyone's stay as comfortable as possible. We hope to see you again in your future travels.

8/10 - 좋아요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not like facing the turnpike.
2024년 2월에 3박 숙박함
답변 제공: Hampton Inn & Suites North Huntingdon-Irwin Team 님, 2024년 2월 6일
Hi Kelly!Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your stay overall. We apologize for any inconvenience caused by facing the turnpike. Please know that we strive to accommodate our guests' preferences whenever possible and will note your feedback for future visits. We hope to welcome you back again soon for another enjoyable stay.

4/10 - 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Alexia E. (Guest Response Services) 님, 2024년 1월 30일
Hi Joseph,Thank you for taking the time to share your recent experience with us. We appreciate your honest feedback and apologize that your stay did not meet your expectations. Our commitment is to continually enhance our guest experience, and we take your feedback seriously. If you would be willing to share more details about your specific concerns, we would be grateful for the opportunity to address them directly.Once again, thank you for your feedback, and we hope to have the chance to welcome you back for a more positive experience in the future.

10/10 - 훌륭해요

Katherine 님, TAKOMA PARK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: The Staff at Hampton Inn Irwin PA 님, 2024년 1월 26일
Thank you for your great review! Hope to host you again soon!

10/10 - 훌륭해요

Mindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was not crowded. Room was clean. Breakfast was very good.
2024년 1월에 1박 숙박함
답변 제공: The staff at Hampton Inn North Huntingdon 님, 2024년 1월 24일
We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 - 훌륭해요

Andy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This my 2nd or 3rd time staying here. I had an issue with Expedia, the staff was so awesome getting it resolved. They really went above and beyond. The room are always very clean.
2024년 1월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2024년 1월 23일
Hey Andy!Your kind words are greatly appreciated. We're thrilled to have left a positive impression on you. We look forward to welcoming you back for perhaps a 3rd or 4th time :) Until then!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family weekend getaway
Room is clean and met our need. Staff were very friendly, helpful and accommodating. Definitely will be back.
2024년 1월에 2박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2024년 1월 15일
Hello!Hearing that you had a fantastic stay brings a smile to our faces. Thank you!

10/10 - 훌륭해요

Kurt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is the best!
2024년 1월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2024년 1월 9일
Hey Kurt!Your positive review has made our day! We're delighted that you enjoyed your stay and service. We can't wait to have the pleasure of welcoming you back again in the future.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Weird Noises in Rooms
AC won’t stop getting on. Weird noise coming from one of the machine. Woke me up three times. Too tired to ask so ended up using an airpod.
2023년 12월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2024년 1월 9일
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced with the AC unit in your room, and we truly regret that it impacted your sleep.Our team is committed to providing a comfortable and peaceful environment for our guests, and it's disheartening to learn that we fell short during your visit. We appreciate you bringing this to our attention, as it allows us to address the issue promptly.Please be assured that we are investigating the matter with our maintenance team to identify and resolve the problem with the AC unit to prevent any future disruptions for our guests. We take your concerns seriously and want to assure you that your feedback is instrumental in our ongoing efforts to improve our services.We understand the importance of a good night's sleep, and we apologize for any inconvenience you may have faced. If you choose to stay with us again in the future, we will make every effort to ensure that your experience is flawless.Thank you for choosing our hotel, and we appreciate your understanding.Warm regards,

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2024년 1월 2일
Hi William!It warms our hearts to read your wonderful review. We're thrilled that you found our accommodations and service to your liking. Come back anytime!

10/10 - 훌륭해요

MICHELE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trip was for a work party.
2023년 12월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2024년 1월 2일
Hi Michele!We're delighted to know that you had a positive experience at our hotel. Your feedback is much appreciated, and we hope to welcome you back soon.

10/10 - 훌륭해요

william

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean and quiet.more modern than other Hampton I have stayed in. Friendly staff. Will be back. Nice job!!
2023년 12월에 2박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2024년 1월 2일
Hi William!!We're grateful for your fantastic review. It's great to know that you had a comfortable and enjoyable stay. We can't wait to host you again in the future.

8/10 - 좋아요

H Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cutting Back
Always have liked Hampton Inn and stayed at 3 different ones in the past two weeks. Breakfasts are getting skimpier, towels are getting smaller. Miss the pictures in the elevators--those are gone too. Service is always excellent.
2023년 12월에 2박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2024년 1월 2일
Hello!We completely understand where you're coming from! It's fantastic to hear that you had a positive experience at our hotel. Your feedback encourages us to continue delivering excellent service. We hope to welcome you back soon!

4/10 - 별로예요

heidi

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Surprise $80 dog charge. Good bye
Hampton inn has lost me as a customer. For life. Choose it regularly as we have a dog. But got charged a surprise $80 for the dog at the hotel. You’ve lost me and my family. FOREVER
2023년 12월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 12월 27일
Hey Heidi!We appreciate you taking the time to share your feedback with us, and we regret to learn of your dissatisfaction with the recent experience at our hotel.We understand that unexpected charges can be frustrating, and we apologize for any inconvenience caused by the pet fee. While we strive to communicate all fees transparently, we recognize that there may be instances where guests are caught off guard.It's important to note that pet fees are standard across Hilton properties, including Hampton Inn. The fees contribute to maintaining a clean and comfortable environment for all guests, including those with allergies or sensitivities. We apologize if this information was not adequately conveyed during your reservation process.We value your loyalty and understand the disappointment you feel. We want to assure you that your concerns are taken seriously, and we will use your feedback to improve our communication regarding fees and charges.If you have any further questions or would like to discuss your experience in more detail, please feel free to contact our management directly. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was amazing
2023년 12월에 2박 숙박함
답변 제공: The staff at the Hampton Inn and Suites 님, 2023년 12월 25일
Hello! We are so happy that you had a great stay! Enjoy the rest of the holiday season!

10/10 - 훌륭해요

Joseph

2023년 12월에 2박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2024년 1월 2일
Hi Joseph!Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. It was our pleasure to make your visit memorable.

10/10 - 훌륭해요

Pamela

2023년 12월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2024년 1월 2일
Hey Pamela!Your positive review made our day! We strive to provide exceptional service, and we're so pleased to hear that we met your expectations. Until next time!

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 12월 5일
Hey Donald! Thanks for sharing your experience. Looking forward to welcoming you back next time!

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No bacon for breakfast.
2023년 11월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 12월 5일
Hi James! Thanks for taking a moment to share your experience with us. However, your comments in regard to our breakfast options are noted and will be further evaluated. With this being said, we look forward to welcoming you back for another 5-star experience here soon!

10/10 - 훌륭해요

amy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We just needed a quiet room for the night. Check in was efficient, the staff was pleasant , the facility and room were clean and most of all, the bed was comfortable and provided a much needed good night's sleep.
2023년 11월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 11월 30일
Hey Amy! Thank you for choosing to stay with us. Furthermore, we thank you from the bottom of our hearts for leaving such an awesome review. We're elated we could make your stay more enjoyable. Until next time!!

10/10 - 훌륭해요

Robert

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
..
2023년 11월에 1박 숙박함
답변 제공: Katie B, General Manager 님, 2023년 11월 22일
Thank you so very much for your positive feedback regarding your stay! We look forward to your next visit!Sincerely,The Staff at the Hampton Inn and Suites North Huntingdon

4/10 - 별로예요

ANDREW

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
The computers were not working correctly so it took about 30 min to check in, they had to make several calls and then just checked me in on paper. Then our room keys would not work the second evening so we had to get them reprogramed. Not impressed with issue considering the price of the rooms.
2023년 11월에 2박 숙박함
답변 제공: Alexia E. (Digital Marketing Coordinator) 님, 2023년 11월 20일
Hey Andrew!Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for the inconveniences you encountered during the check-in process and with the room keys. We understand the frustration these issues may have caused and appreciate your patience.The issues you described with the computers and the subsequent delay in the check-in process are certainly not indicative of the seamless experience we strive to provide. We are actively investigating and addressing the technical glitches to prevent such occurrences in the future.Additionally, we are sorry for the inconvenience caused by the malfunctioning room keys. Your feedback has been shared with our maintenance team, and we are taking steps to ensure that our key systems are operating reliably.We genuinely value your feedback as it helps us identify areas for improvement. We understand the importance of a smooth check-in experience, especially considering the price of our rooms, and we are committed to rectifying these issues.If there's anything more you would like to share or if there are specific details you believe we should be aware of, please feel free to reach out directly. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience.Thank you for bringing these matters to our attention.

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room and excellent shower pressure!
2023년 11월에 3박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 11월 14일
Hi Ron! Thanks for your awesome review!! Looking forward to welcoming you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 11월 14일
Thank you! We look forward to welcoming you back to our establishment soon!

6/10 - 괜찮아요

John

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
stayed here for 2 nights. My first night I found the shower body wash bottle to be empty ( would think these are refilled after every room cleaning). the next morning I told the lady at the front desk if this could be filled by housekeeping and she assured me they'd take care of it. Upon returning to my room a few hours later, bottle was still empty. House keeping never showed up. Kind of an inconvenience but when you (the hotel) pride yourself on the "little things that matter", I would want to make sure even the smallest of things, like body wash, is filled for your customers so they can at least enjoy a shower.
2023년 11월에 2박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 11월 7일
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honest input, as it helps us identify areas where we can improve our services to better meet our guests' expectations.We sincerely apologize for the inconvenience you experienced with the empty body wash bottle in your room during your stay. It is our standard practice to ensure that all guest amenities, including shower products, are refilled after every room cleaning. The situation you described does not meet the high standards we strive to maintain, and for that, we are truly sorry.We take your comments seriously, and we have already addressed this issue with our housekeeping team to ensure that such oversights do not occur in the future. We understand the importance of the "little things that matter," and we are committed to making improvements in this area to ensure a seamless and enjoyable experience for all our guests.Your feedback is invaluable to us, and it allows us to continually enhance our services and uphold our commitment to providing exceptional hospitality. We hope that you will consider giving us another opportunity to host you in the future so that we can demonstrate the improvements we have made based on your suggestions.Thank you for choosing to stay with us, and we look forward to the chance to welcome you back and provide you with a more satisfying experience.

10/10 - 훌륭해요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 11월 7일
Thanks Michelle! My team and I cannot thank you enough for sharing and rating your experience. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Sallieen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really great property & friendly staff.
2023년 10월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 11월 2일
Hi Sallieen!Thanks for taking a moment to share your experience with us!! We're rather elated to hear it was a positive one. Until next time :)

10/10 - 훌륭해요

Ingrid

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was awesome, although I’d like to see some salsa on the breakfast bar 😀
2023년 10월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 10월 30일
Hey Ingrid! Amazing review. My team and I are beyond elated to hear we could make your experience with us a great one! We look forward to welcoming you back soon!!

10/10 - 훌륭해요

Kurt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is wonderful from the front desk with Marlisa to clean rooms and breakfast is delicious!
2023년 10월에 2박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 10월 23일
Thanks Kurt!! My team and I are elated to hear you had a 5-star experience with us!! We can't wait to welcome you back soon for another 5-star experience!

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was difficult to find the property. There aren't any signs on route 30 directing you to it.
2023년 10월에 2박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 10월 16일
Hey William!Thank you for choosing to stay at our hotel and for sharing your feedback. We're delighted to hear that you had a positive experience overall. Your comment about the difficulty in finding our property is valuable, and we apologize for any inconvenience this may have caused. We will review our signage and directions to ensure a smoother arrival experience for our guests. Your feedback helps us improve, and we look forward to welcoming you back for an even more enjoyable stay in the future.

8/10 - 좋아요

Nicole

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No microwave in room.
2023년 10월에 3박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 10월 5일
Hi Nicole! Thank you for taking the time to share your feedback and for choosing to stay at our hotel. We genuinely appreciate your input, and we're delighted to know that your overall experience was positive.We understand that the absence of a microwave in your room may have been a point of concern for you during your stay. We apologize for any inconvenience this may have caused. While we do not provide microwaves in all of our rooms as a standard amenity, we do offer them upon request, and our front desk team is always available to assist with any specific needs or requests to enhance your stay.Your feedback is essential to us, and it helps us identify areas where we can improve our services. We will certainly take your suggestion into consideration as we continue to enhance our guest experience.We hope this minor inconvenience did not overshadow the rest of your stay, and we look forward to having the opportunity to welcome you back in the future. If you have any additional feedback or specific requests for your next visit, please do not hesitate to let us know. We are here to ensure that your stay with us is as comfortable and enjoyable as possible.Thank you once again for choosing our hotel, and we look forward to serving you again soon.

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The facility was very clean, and room was very nice. The shower was very spacious and the soap, shampoo, conditioner pump bottle setup was a very nice touch. As with most hotels the bed was not the very comfortable. But all in all, a much better than average facility.
2023년 9월에 2박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 10월 5일
Hey Kenneth!Thank you for taking the time to share your fantastic feedback and for choosing to stay at our hotel. We are absolutely delighted to hear that you had such a positive experience during your recent visit.It's wonderful to know that you found our facility exceptionally clean, and that you appreciated the design and comfort of your room. We're especially pleased to hear that you liked our spacious showers and the convenience of our soap, shampoo, and conditioner pump bottle setup. We strive to provide our guests with a comfortable and convenient stay, and your kind words are a testament to our efforts.We appreciate your feedback regarding the bed's comfort. We understand that personal preferences can vary, but we will certainly take your comments into consideration as we continuously aim to enhance our guests' comfort.We are grateful for your recognition of our efforts to provide a better-than-average facility, and we hope to have the pleasure of welcoming you back in the future. If you ever have any specific requests or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out. Your satisfaction is our top priority.Once again, thank you for choosing our hotel and for taking the time to share your positive experience. We look forward to serving you again soon.

10/10 - 훌륭해요

Sherri

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean and front desk was extremely professional. We’d definitely stay here again!
2023년 9월에 1박 숙박함
답변 제공: Alexia E. (Guest Response Services) 님, 2023년 9월 19일
Hey Sherri! Thanks for taking a moment to share your wonderful experience with us! We're elated to hear it was a rather positive one :) Until next time!