외관

라 퀸타 인 & 스위트 바이 윈덤 그린빌 헤이우드 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1014개 이용 후기 중 459개" "
평점 8 - 좋아요. 1014개 이용 후기 중 248개" "
평점 6 - 괜찮아요. 1014개 이용 후기 중 131개" "
평점 4 - 별로예요. 1014개 이용 후기 중 92개" "
평점 2 - 너무 별로예요. 1014개 이용 후기 중 84개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

david

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Had to keep calling main desk during the night with resident's so loud
2024년 3월에 1박 숙박함

8/10 - 좋아요

Zachary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mini fridge was left ajar by previous guests and wasnt attended to when cleaned, therefore wasnt functional for a while. Attempted to call front desk, but phone in the room didnt work. Called front desk from mobile phone who were apologetic and offered another room to which we politely declined, as we only really needed a place to sleep for the night. Breakfast was pretty good and had plenty to choose from in the morning. Great value for a quick stay! Staff were friendly and accommodating. Doors/walls arent very soundproof, as we could hear conversations in the hallway as other guests walked by. Air conditioner gets COLD, overall fantasic location to stay on a budget.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

James

출장 여행, 가족 여행
좋아요: 청결 상태
The staff was not very well prepared, and the outside area was very dirty.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

sherol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay when attending an event at Bon Secours Wellness Arena
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Debbie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was weathered although relatively clean. The wi-fi connectivity was very poor. The TV didn't work and something was wrong with the coffee maker. I had to change rooms 3 times to find a room to my liking.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Julie 님, Lake City

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed the Breakfast too
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Pat

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So very quiet ! Everyone so helpful!
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Thomas

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

8/10 - 좋아요

Bernita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
everything good
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The access doors other than the front door were not working during the entire stay which was a little inconvenience. The equipment in the exercise room were not working.
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Christopher

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Marion

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The guy at the front desk was super nice and friendly
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Denise

연인과의 여행
No heat first night n cleaning
2024년 3월에 2박 숙박함

8/10 - 좋아요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was only one night. the only complaint was breakfast was below normal standards for a hotel.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mark 님, Anderson

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is very quiet! Inside noise none. The TV was very small and I’ll placed in the King suite. The furniture drapes very dated along with Panasonic dial microwave
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rebeca 님, Magna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es excelente
2024년 2월에 5박 숙박함

4/10 - 별로예요

Christine

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room had not been cleaned - dried blood (?) on bathroom wall, window curtain was ripped to shreds, refrigerator had partially consumed beverage inside, dirty floor in bathroom and bedroom, body wash sample was not full
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 3일
Hi Christine, I am sorry to have read about your experience. It is disheartening to say the least. I have recently taken over the property and currently working with the staff regarding improvements. Your feedback is critical to me and I will be sharing this with the entire staff. Once again, thank you for your review, and my apologies for the condition you found the room be in.

8/10 - 좋아요

Carolina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great stay for a one night trip to Greenville.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Peter

연인과의 여행
좋아요: 편의 시설/서비스
Absolutely no major complaints. If I said anything it would just be picking nits. Happy to stay again.
2024년 2월에 1박 숙박함

8/10 - 좋아요

elizabeth

좋아요: 청결 상태, 직원 및 서비스
The property seems old and in need of some repair. Our door handle was broken, but it still locked and we could still get in with a little effort. The smoke detector in our room was hanging off the wall, but was operational, as it showed a green light. The hallway smelled like smoke, but our room was ok. For the price, it was fine, but you wouldn’t want to pay any more.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
This property was clean and quiet. We were disappointed with the in room TV. The Google remote did not allow us to adjust the brightness of the Samsung TV nor could we log on to any of own own streaming services. We were also disappointed that the breakfast buffet closed a half hour earlier than we were told.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Cortney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and the staff was amazing
2024년 2월에 3박 숙박함

8/10 - 좋아요

Demetrius 님, Bamberg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My first stay in Greenville and a La Quinta. Both were pleasant. The room was spacious and clean. The location was central to where i was going. There was one incident on the 2nd night of my stay involving another guest, but it was handled.
2024년 2월에 4박 숙박함

8/10 - 좋아요

Houston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Tobe

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

John

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Juyu

연인과의 여행, 출장 여행
We checked in late (after midnight cause flight schedule) so we went straight to bed. My husband woke up in morning said he felt something wired on bed but he didn't check cause we were so tired. I immediately removed the blanket and saw a huge yellow spot (size as a football) on the mattress. It's so disgusting so he quickly took a shower and got changed. We went down to front desk and requested early check out (it's was planned for 4 nights originally). Although hotel front deck offered room changed we just couldn't stand the low service quality standard of the hotel room and turned down the offer. Also when we checked in the front desk asked for ID and made a copy of it and kept it. Under what law hotels keep copy of your ID?? We checked in to a nearby courtyard they gave us a room right away at 8:30am and didn't make copy of my ID!!! I will never go back to any La Quinta for the rest of my life!!
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Billy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay very much. Hotel staff were very friendly. Service was great and the free breakfast was a bonus. This was a very convenient place to stay. Easy drive to downtown and surrounding shops and attractions.
2024년 1월에 2박 숙박함

4/10 - 별로예요

Erica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Sarah

2024년 1월에 2박 숙박함

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed stayed there many times and have found it very convenient and comfortable. We like that there is a table located in the room which worked well for us. The only thing we didn't like was the breakfast. There was not enough of a variety for us.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Renata

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Eden 님, 2024년 1월 24일
Thank you for your feedback. I hope to see you again in your next visit. Thank you for choosing LaQuinta

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we 1st arrived, there was no TV in the room. They were nice to move us to another room(quick & no hassles). The bathroom doors would not shut all the way due to the hardware being worn out or broke. We found toilet paper unflushed in the commode, which made us wonder how clean the room really was. The last issue we had was the biscuits & gravy were ice cold during breakfast. The rest of the stay was uneventful and we even met some unique characters next door!!
2024년 1월에 1박 숙박함
답변 제공: Eden 님, 2024년 1월 22일
Thank you for your feedback. My apologies for your experience In our hotel. I will address this as soon as possible and make sure that next time you will visit here, We will better serve you. Thank you for choosing LaQuinta

6/10 - 괜찮아요

Mary

좋아요: 청결 상태
별로예요: 직원 및 서비스
Good hotel, however not very accommodating. Checked in after well after midnight and asked for a noon check out. It was not an option and not negotiable. Stayed on the first floor and it was very noisy.
2024년 1월에 1박 숙박함
답변 제공: Eden 님, 2024년 1월 19일
Thank you for your feedback. My apologies for inconvenient in your stay. We do need to clean the room and make them comfortable for the next guest. you can stay late check out for a fee, as explained.

8/10 - 좋아요

Charles 님, Naples

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 4박 숙박함
답변 제공: Eden 님, 2024년 1월 16일
Thank you for your feedback. Hope to see you again in your next visit

6/10 - 괜찮아요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Room was basic, temperature control on heating unit didn’t work. It was either off or run you out of the room hot. Even though we had both the wall thermostat (?) and the control on the actual unit set to 68. TV reception was terrible. Since we were there only one night we didn’t mention it to the front desk. I went out the back door to load the car early and my room key wouldn’t open the door, even though it worked on the room door 15 minutes earlier. It was a place to sleep and actually met expectations.
2024년 1월에 1박 숙박함
답변 제공: Eden 님, 2024년 1월 16일
Thank you for your feedback. I want to express my apologies for your inconvenience in the hotel. Hope to serve you better in your next visit in Greenville

10/10 - 훌륭해요

Meridy 님, Hodges

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 1월에 1박 숙박함
답변 제공: Eden 님, 2024년 1월 11일
Thank you for your feedback, I appreciate your business with LaQuinta, happy to hear that you had a great stay and looking forward to have you here again.

6/10 - 괜찮아요

Shawn

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
You can literally hear through the walls. The person talking communicating even using the bowel movements. The Shard was not clean properly. Curtains were rippe. Good thing I finished my business in 1 day. Instead of 3 days like I originally planned. Would not recommend. The only positive note was the staff was very friendly and helpful. And understand me when I left. Prior to the. Contract the time.
2024년 1월에 2박 숙박함
답변 제공: Eden 님, 2024년 1월 11일
Thank you for your feedback. My apologies for your experience in the hotel. I am glad to hear that the staff was very friendly and helpful. Thank you for choosing LaQuinta and hope to better serve you in the future.

10/10 - 훌륭해요

Kwesi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2023년 12월에 3박 숙박함
답변 제공: Eden 님, 2024년 1월 11일
Thank you for your feedback, I appreciate your business with LaQuinta and looking forward to have you here again.

2/10 - 너무 별로예요

Jon

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unprofessional uncaring management bugs in bed-terrible service. Avoid staying here if possible
2023년 12월에 1박 숙박함
답변 제공: Eden 님, 2024년 1월 11일
Thank you for your feedback. Bugs is something the travelers are brining with them and we treat it immediately when we found out. My apologies for your inconvenience in the hotel.

4/10 - 별로예요

Francheska

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
NOT TRULY PET FRIENDLY. We chose LaQuinta primarily due to their reasonable pet fee. Check in was quickly and easy, the room was clean and the breakfast options were decent. Our issues took place during check out. The night and morning of our stay was pouring rain. Because of the rain, I stayed in the lobby by the exit waiting for my husband to bring the car around so we could load are belongings under the awning. I was told by one of the employees that I couldn’t stand there with my dog. I explained that I was waiting for my husband so we could get in without getting drenched. The employee then pointed to a sign on the lobby saying that pets were not allowed in the lobby. I said I was leaving shortly but she kept insisting that I use a different exit so that I wasn’t in the lobby. I asked if those exits were covered but she did not seem understand my question. Fortunately, my husband arrived shortly after so we loaded everything, including our small dog, without getting soaked. We drove around the hotel and none of the alternate exits were covered. Not allowing pets in the lobby of a pet friendly hotel is ridiculous. Regardless, you’d think they wouldn’t make a huge deal when it was raining so hard. So this is definitely not very pet “friendly “
2023년 12월에 1박 숙박함
답변 제공: Eden 님, 2024년 1월 6일
Thank you for your feedback. My apologies for your inconvenience in the hotel. We are pet friendly hotel, but we also have guests that dont have pets. All we ask from you not to wait with the dog in the breakfast area, guests were dislike there are pets while breakfast going on. There is at the main entrance cover, that would the place to wait for your car. we are looking for also other guests to be comfortable. Thank you so much for choosing LaQuinta.

6/10 - 괜찮아요

Michelle 님, Charleston

반려동물 동반 여행, 가족 여행
There was a vehicle with busted out windows in the parking lot which made us question the safety of our vehicle. We will not be staying here again.
2023년 12월에 1박 숙박함
답변 제공: Eden 님, 2023년 12월 31일
Thank you for your feedback. The vehicle is in our parking lot due to accident that happened on Christmas and the insurance company and police asked us to leave it as it is till the estimate is done. My apologies, there is not safety issues in our parking lot to the guests. Front desk knows the details and they easily would tell you what happen. Thank you for choosing LaQuinta

10/10 - 훌륭해요

Robert

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, easy on/off highway. Good breakfast.
2023년 12월에 1박 숙박함
답변 제공: Eden 님, 2023년 12월 29일
Thank you for your feedback. I am glad to hear that that hotel was in a good location for you and you enjoyed the breakfast. Loooking forward to have you again. Thank you for choosing LaQuinta

10/10 - 훌륭해요

Adaryl

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location!
Great customer service. The staff was very professional and friendly. The lodging was clean and spacious with a laptop desk and a comfortable computer chair. I would recommend this place.
2023년 12월에 4박 숙박함
답변 제공: Eden 님, 2023년 12월 29일
Thank you so much for your feedback. I am happy to hear that the staff was professional and friendly. That you found our hotel clean and comfortable. Thank you for choosing LaQuinta and looking forward to have you again.

10/10 - 훌륭해요

Zack

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean sheets, nice smell, roomy
2023년 12월에 1박 숙박함
답변 제공: Eden 님, 2023년 12월 29일
Thank you for your feedback. I am glad that you find our room clean and smell nice. Thank you for choosing LaQUINTA, Looking forward to have you here in your next visit.

10/10 - 훌륭해요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Eden 님, 2023년 12월 28일
Thank you for your feedback and high score. Looking forward to see you again. Thank you for choosing LaQuinta

4/10 - 별로예요

Barbara

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Do not stay here. It’s dirty and unkept with an indifferent lazy staff. When I checked in, they charged my card for the entire stay plus a $100 deposit. There are two very nice hotels in the same area. I left after one night and went to the Hilton. It’s cheap but it’s not worth it.
2023년 12월에 4박 숙박함