로비

퀄리티 인 여행 후기

2.5 out of 5
퀄리티 인
611 W Wade Hampton Blvd, Greer, SC

이용 후기

6.8
평점 10 - 훌륭해요. 274개 이용 후기 중 68개" "
평점 8 - 좋아요. 274개 이용 후기 중 69개" "
평점 6 - 괜찮아요. 274개 이용 후기 중 57개" "
평점 4 - 별로예요. 274개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 274개 이용 후기 중 38개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

4/10 - 별로예요

Jeffrey

가족 여행
별로예요: 청결 상태
Close to our activity
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 10일
Dear Jeffrey,Thank you for the review. It's nice to see that you found a close location. We regret if we let you down in any way. We have taken note of these comments and will work to do better than ever for future guests. Our goal is to provide a consistently superior guest experience. I hope that you will consider staying.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

nick

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very nice upon check-in and check-out. The room was dirty, bed had crumbs all over it. The shower was old and grimey. Then there was the mini-fridge. I got there to check in, change, and had to run back out for my event. I put beverages and my packed dinner in the fridge quick and left. When I came back for the night, everything I took out of the fridge had the pungent smell of mildew/mold. The odor was so strong on the now un-consumable items that I had to throw them out outside because the smell in the room gave me a headache. Room 126 fridge needs to be replaced.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 29일
Dear Guest,Thank you for your feedback. We appreciate your kind words about our staff. We apologize for the inconvenience with your room, especially the cleanliness issues and the unpleasant experience with the fridge. We have taken note of your concerns and will address them promptly to enhance our guests' experience. We value your input and hope to welcome you back for an improved stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

Patricia

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 30일
Dear Patricia,Thank you for your fantastic 5-star review on Expedia! We're thrilled to hear that you had a positive experience during your stay. If there are specific aspects that stood out to you, we would love to know more. Your feedback is invaluable to us.Sincerely,Hotel Manager

10/10 - 훌륭해요

Patricia

2023년 12월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 30일
Dear Patricia,Thank you for your fantastic 5-star review on Expedia! We're thrilled to hear that you had a positive experience during your stay. If there are specific aspects that stood out to you, we would love to know more. Your feedback is invaluable to us.Sincerely,Hotel Manager

6/10 - 괜찮아요

Justin

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
I mean, you get what you pay for. The room was newly redone, so it was updated. Beds and pillows are comfortable, but service is almost non existent. Breakfast is toast, cereal and apples so no hot food. But for the price, it’s decent for a quick sleep and go.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 17일
Dear Guest,Thank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you found the newly redone room comfortable and updated, and that the beds and pillows met your expectations. We appreciate your feedback on the breakfast options and will consider ways to enhance the offerings. Our aim is to continually improve, and your input is valuable. If there are specific areas where you believe our service can be enhanced, please let us know. We hope to have the opportunity to welcome you back for another visit.Sincerely,Hotel Manager

10/10 - 훌륭해요

Nancy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 16일
Dear Nancy,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and hope to welcome you back for another excellent stay.Sincerely,Hotel Manager

2/10 - 너무 별로예요

David

2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 12일
Dear Guest,We apologize for falling short of your expectations during your stay. Your feedback is crucial to us, and we take it seriously. Please share more details about your experience, including any specific issues you encountered, so we can address them promptly and improve our services. Your satisfaction is our priority, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

amir

출장 여행
좋아요: 청결 상태, 직원 및 서비스
답변 제공: Hotel Manager 님, 2024년 2월 7일
Dear Amir,Thank you for the excellent 5 out of 5 rating on Expedia! We're thrilled to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. Your feedback is much appreciated, and we hope to have the pleasure of serving you again in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Amy

답변 제공: Hotel Manager 님, 2024년 1월 12일
Dear Amy,Thank you for your 5 out of 5 rating on Expedia! We're thrilled to receive such positive feedback. If there are specific aspects of your stay that you enjoyed or if there's anything we can do to make your next stay even better, please let us know. We appreciate your support and look forward to hosting you again.Sincerely,Hotel Manager

4/10 - 별로예요

Jennifer

2023년 11월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 24일
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable, and we will use it to address the areas that need improvement.We appreciate your honesty and hope you will consider giving us another chance to provide you with a better experience in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Meghann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great deal and great rooms
Wonderful staff and very comfortable beds. The Continental breakfast is good. They have healthy alternatives, also. Convenient location and good prices.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 5일
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be quiet and that you enjoyed comfortable beds with pleasant staff. However, we apologize for any inconvenience you experienced with the basic breakfast bar and the shortage of fruit on Sunday. Your comments are valuable to us, and we'll use them to improve our services. If you have any additional suggestions or if there's anything else we can do to enhance your experience, please let us know. We appreciate your stay and hope to welcome you back in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome for the price
Always wonderful to stay at this location. Nice rooms, free breakfast, and wonderful customer service.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 1일
Dear Guest,Thank you for taking the time to share your positive experience! We're thrilled to hear that you find our location wonderful, appreciate the rooms, enjoy the complimentary breakfast, and experience excellent customer service. Your feedback is truly appreciated, and we look forward to providing you with another fantastic stay during your future visits. If there's anything specific you enjoy or if there are ways we can further enhance your experience, please feel free to let us know.Sincerely,Hotel Manager

10/10 - 훌륭해요

Meghann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 21일
Dear Meghann,Thank you for your perfect rating! We're thrilled to hear that you had a 10/10 experience. If there's anything specific you enjoyed about your stay or if you have any suggestions for improvement, please feel free to share. Your satisfaction is our priority, and we look forward to providing you with another excellent stay in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

GERALDINE

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 7일
Dear Guest,Thank you for sharing your feedback with us. We appreciate you taking the time to provide your rating. If there are specific areas where we can improve and enhance your experience, please feel free to let us know. Your input is valuable as we strive to make each guest's stay better. We hope to have the opportunity to welcome you again and exceed your expectations in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Meghann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again
Wonderful staff, wonderful service. Rooms are so comfortable
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 14일
Dear Guest,We appreciate your positive feedback and are thrilled to hear that you had a wonderful experience during your stay. Our team takes great pride in providing excellent service and comfortable accommodations. We look forward to welcoming you again on your next visit. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to let us know.Sincerely,Hotel Manager

6/10 - 괜찮아요

Christopher

2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 7일
Dear Guest,Thank you for your rating and feedback on Hotels.com. We appreciate your comments and are always looking for ways to improve our guest experience. If you have any specific suggestions or concerns you'd like to share, please feel free to do so. Your input is important to us, and we hope to have the opportunity to provide a better stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Meghann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The employees are amazing and the rooms are perfect, if not better, for the price. Perfect location, so comfortable that i didn't wanna get out of bed.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 6일
Dear Meghann,Thank you for your perfect rating and your glowing feedback. We're thrilled to hear that you had an amazing experience with the employees and found the rooms to be perfect and comfortable. It's wonderful to know that the location was ideal for you. We look forward to providing you with another exceptional stay in the future, and your kind words are much appreciated!Sincerely, Hotel Manager

10/10 - 훌륭해요

Meghann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again
All of the lamps and lights in the room didn't work, but it was quiet and affordable and convenient with a wonderful staff.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 31일
Dear Meghann,Thank you for your positive feedback and for choosing to stay with us. We're sorry to hear about the issue with the lights in your room, and we'll make sure our maintenance team addresses this promptly. We're glad you found our hotel quiet, affordable, and convenient, and it's wonderful to hear that our staff made your stay enjoyable. We look forward to welcoming you back for another stay.Sincerely,Hotel Manager

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Itinerary Issue
The Hotel Stay was great. My itinerary was not sent to the hotel, so Quality Inn had no record of my arrival. Fortunately they still had available rooms and were able to swiftly accommodate. Going forward I'm not sure how I can confirm in advance this communication has been made.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 25일
Dear Andrew,We appreciate your positive feedback about your stay at the Quality Inn, and we're delighted to hear that you had a great experience once you arrived. We apologize for the hiccup with your itinerary not being sent to the hotel in advance. To ensure a smoother check-in process in the future, we recommend contacting the hotel directly after making your reservation to confirm that all necessary information has been received. Our team is always ready to assist you, and we're glad they were able to accommodate you promptly. If you have any further questions or concerns, please feel free to get in touch. We look forward to serving you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

John C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 25일
Dear John C,Thank you for taking the time to share your positive feedback about your stay with us. We are thrilled to hear that you had a perfect experience at our hotel. Your satisfaction is our top priority, and we are delighted that we could meet your expectations. If you have any additional comments or specific highlights from your stay that you'd like to share, please feel free to let us know. We appreciate your support and look forward to welcoming you back for another excellent stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Meghann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place, great price
Always wonderful staff and clean rooms. The location is very convenient and close to many stores and restaurants.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 20일
Dear Meghann,Thank you for your positive review! We're delighted to hear that you had a great experience during your stay at our hotel. It's wonderful to know that you found our staff to be accommodating and our rooms clean. We appreciate your kind words and hope to welcome you back for another enjoyable visit in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Randy

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
The sheets had brown stains and smelled of urine. Went to office and we were changed to another room. Same as first. Went back to office and it was locked. We ended up sleeping in chairs. Was given 50% refund.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 13일
Dear Guest,I apologize for the unpleasant experience you had during your stay at our hotel. It's unacceptable that you encountered issues with the cleanliness of your room. We are working to address this and ensure it doesn't happen again in the future. Your feedback is essential in helping us make improvements. We hope you will consider giving us another chance to provide you with a better experience.Sincerely,Hotel Manager

8/10 - 좋아요

Alex

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business Trip
Great place to stay for my business trip.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 11일
Dear Guest,Thank you for taking the time to leave your feedback. We are delighted to hear that you had a great stay during your business trip. We appreciate your business and look forward to welcoming you back in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 13일
Dear Guest,Thank you for sharing your rating. If you have any additional feedback or comments about your stay, please don't hesitate to let us know. Your input can provide valuable insights for both future guests and the hotel.Sincerely,Hotel Manager

8/10 - 좋아요

Tinashae

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property did not receive my booking info from Expedia upon check-in . It was rather disappointing but easily solved. The room was clean and comfortable.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 12일
Dear Guest,We apologize for the inconvenience you experienced with your booking information not being received from Expedia upon check-in. We're glad to hear that the room was clean and comfortable, but we understand that this initial issue was disappointing. Your feedback is appreciated, and we will work with our team to ensure a smoother check-in process in the future. Thank you for your understanding, and we hope to have the opportunity to welcome you back for a more seamless experience.Sincerely,Hotel Manager

8/10 - 좋아요

Kelly

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young lady at the front desk was very nice. The only thing I didn't like was having a outside room with people being very noisy and rude by smoking at our door. I did cal and asked for a quite room.
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 4일
Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We're delighted to hear that you had a positive interaction with our front desk staff. Providing excellent customer service is a top priority for us, and it's wonderful to know that our team member made a positive impression on you.We apologize for the inconvenience you experienced with the noisy and inconsiderate guests near your outside room. We understand the importance of a peaceful environment, and we appreciate your patience. In the future, we will make every effort to accommodate your request for a quieter room more effectively.We value your business and hope to have the opportunity to provide you with a more pleasant stay during your next visit.Sincerely,Hotel Manager

10/10 - 훌륭해요

Allison

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 19일
Dear Allison,Thanks for the stay and the great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings, which motivate us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

6/10 - 괜찮아요

Katawana

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
rooms need to be upgraded
2023년 6월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 5일
Dear Guest, Thank you for your feedback. We appreciate your input regarding the need for room upgrades. We are constantly striving to improve our accommodations to provide a better experience for our guests. Your comments will be shared with the management team for further consideration. We hope to have the opportunity to welcome you back in the future and provide you with an upgraded room that meets your expectations.Sincerely, Hotel Manager

10/10 - 훌륭해요

Bernard

좋아요: 직원 및 서비스
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 19일
Dear Bernard,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

8/10 - 좋아요

Valerie M

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Nice Staff
Front desk was exemplary in their desire to assist. It was easy to change my original reservation. They responded quickly to my room change request. Lavonda was sweet and welcoming. Sabrina was mannerly and hands on with fulfilling needs. Only drawback was smoke scent in room that was supposed to be non-smoking.
2023년 5월에 5박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 6일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check Inn was pleasant
2023년 5월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 5월 31일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Herbert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 19박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 29일
Dear Herbert,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

Stacey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 29일
Dear Stacey,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager

2/10 - 너무 별로예요

Valreco

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom was dirty,long strings of hair EVERYWHERE all in the sheets and covers,all on the sink and in tub,on the floors.No where to put soap after opening.Burns in sheets.TERRIBLE
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 18일
Dear Valreco,Thanks for the feedback. We are sorry that we failed to meet your expectations in some ways. Your comments are very important in helping us improve our services and facilities. We apologize and shall work further to improve the amenities based on your observations. Hope you will visit again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for my needs for the weekend. All the essentials.
2023년 5월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 16일
Dear Pamela,Thank you for your positive feedback! We're thrilled to hear that our hotel was perfect for your weekend needs and provided you with all the essentials. It's wonderful to know that we met your expectations and provided you with a comfortable stay. We look forward to your next visit.Sincerely,Hotel Manager

10/10 - 훌륭해요

Francis

2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 16일
Dear Francis,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager

8/10 - 좋아요

Nancy

2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 5일
Dear Nancy,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. Hope you will visit again soon. Sincerely, Hotel Manager

4/10 - 별로예요

Olga

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 24일
Dear Olga,Thank you for visiting our property. We're sorry to hear that your experience at our hotel was terrible. We take all guest concerns seriously and would appreciate more specific feedback on what went wrong during your stay. This will help us address any issues and make improvements to our services. We hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Robert

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not crowded
2023년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 1월 7일
Dear Robert,Thanks for the stay. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. Hope you will visit again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Michael

2022년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 1월 6일
Dear Michael,Thanks for staying with us and for appreciating your stay with us by giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

Kayla

2022년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 9월 2일
Dear Kayla,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

4/10 - 별로예요

Woori

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 12월 3일
Dear Woori,Thanks for your stay. We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you. We will take the necessary steps to improve staying experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Tiffany

2022년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 11월 30일
Dear Tiffany,Thanks for the stay but sad to see the 2 out of 10 ratings. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Visit again soon.Sincerely,Hotel Manager

6/10 - 괜찮아요

Kevin

2022년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 9월 2일
Dear Kevin,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!Sincerely,Hotel Manager

6/10 - 괜찮아요

LINDA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I missed having a coffee pot in the room. Also i am gluten free and other hotels they provide scrambled eggs for a warm breakfast food and i missed thst as well. Bed was comfortable and the sheets were good.
2022년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 9월 17일
Hello Linda,Thanks for staying and giving us feedback.We appreciate your feedback and telling us what you liked and disliked during your stay. We shall work further to improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.

8/10 - 좋아요

Madeline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Zzzzz
Comfortable and quiet place. Perfect location. Staff was friendly and helpful. Definitely my place to stay for next trip.
2022년 9월에 4박 숙박함
답변 제공: Hotel Manager 님, 2022년 9월 17일
Dear Madeline.We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Thomas-Joseph

가족 여행
좋아요: 직원 및 서비스
The room was smelly like smoke
2022년 9월에 4박 숙박함
답변 제공: Hotel manager 님, 2022년 9월 9일
Dear Guest,Thanks for the comment. We shared your report of the smell issue to the housekeeping in the hope that they can see that this does not happen to any more of our valued guests. I hope you will reconsider and stay with us again in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Rosalita M

2022년 8월에 1박 숙박함
답변 제공: Hotel manager 님, 2022년 8월 22일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Kay

2022년 8월에 1박 숙박함
답변 제공: Dee 님, 2022년 8월 17일
Thank you for sharing your feedback. Hope to see you soon at our hotel.

2/10 - 너무 별로예요

Gladys

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The good people that lives here!
2022년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2022년 8월 9일
Dear Guest, Thank you so much for taking the time to give us your candid feedback on our property. We are extremely sorry for the bad experience you had at this hotel. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager