숙박 시설 정면

스웜프 래빗 인 여행 후기

3 out of 5
스웜프 래빗 인
1 Logan Street, Greenville, SC

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 256개 이용 후기 중 194개" "
평점 8 - 좋아요. 256개 이용 후기 중 36개" "
평점 6 - 괜찮아요. 256개 이용 후기 중 11개" "
평점 4 - 별로예요. 256개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 256개 이용 후기 중 9개" "

9.6/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Felicia

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked it was within walking distance of things to do. There was no plug near the bed. (Goat room) The pillowcases looked stained. Floorboards could be wiped down in the bathroom. The rug could have been vacuumed better as well. Just minor details that can make it spot on. Overall it is a great concept. The house was cozy.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Bob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well stocked breakfast items, especially for self serve. Keurig in kitchen and in each room. Bathrobes in each room with plenty of towels and blankets. Very clean and newly renovated. Great to have a front porch and two back decks to enjoy. Would be great to have owner answer the phone rather than just text and email. The double owl room has a very squeaky bed. Need to repair or replace.
2024년 3월에 2박 숙박함

4/10 - 별로예요

Jennifer

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Clean, cute, and well-maintained. But very difficult I couldn’t even get in the building. and yes I did receive an email but who reads emails? You have to put your palm print on the door and put in a code that is not too easily found on the email. Very unsanitary as they don’t even provide hand sanitizer. I finally got in the building. I have bad knee and carried my luggage up the stairs only to find I couldn’t get in my room, there is no one there to answer the call they did answer texts but kept saying check out isn’t until four check your email. I left my luggage sitting outside the room because my knee is too bad to carry it up and down again so I had to come back after 4 PM. The email states that there’s a thermostat for the upstairs by the door. I didn’t see one and it was like a meat locker in here when I woke up way too cold to take a shower after about 40 minutes I got a text that they raised the heat. Another guest that I talked to said that he even complained to hotels.com. And he saw a review that was similar to this. I do not understand why this place gets such high ratings.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 22일
Dear Jennifer, As is evident from simply viewing our photos, we are not a typical hotel. Our rates are exceptionally affordable which is, in part, thanks to our simple self check in process. This does require guests to read the information they're provided with and I understand that throughout your stay was a challenge for you. Prior to booking, again upon confirmation and then again in your welcome/keycode email, guests are informed of the check in time of 4pm. You arrived at 3:30pm is instant and angry that you didn't have a keycode so couldn't get into your room. In actuality, you HAD received your key code, you just hadn't read your welcome email AND it was 3:30 and your code was not active yet. Also prior to booking and again upon confirmation you were informed that there is no front desk at this property and your keycode would be sent via email on your day of arrival. You know all of this because I sent you screenshots directly from the booking page you used where this information is clearly stated. Your keycode was clearly stated in your Welcome email sent at 5am, right after the words "Your keycode is" . You had been informed at booking that we do not have a front desk AND that you would receive the info needed to gain access on the morning of arrival. Again, I sent you screenshots of this directly from your booking website so you already know this. Each one of our rooms is unique. You were assigned the specific room that YOU chose and reserved. Prior to booking , your booking agency site states that we do not have an elevator and that guests can contact us if they have accessibility needs. You did not contact us requesting we change the room you reserved. You are already aware of this because I also sent you screenshots of this directly from your agency website. We are disappointed that reading our clearly stated self check in process and policies was a challenge for you. It is important to read information prior to and after booking at any property, but especially at a unique location like ours. Hopefully you'll remember that on future trips.

10/10 - 훌륭해요

Shelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Ralph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay for a few reasons. Place was clean and comfortable. Shared kitchen was nicely stocked with coffee, bagels, muffins, eggs and bacon, milks, etc. So nice to fix a decent breakfast and not have to pay extra or eat a lousy "continental" breakfast. Loved all the local cycling info. It was also super convenient to the downtown main street drag so we didn't have to use the car. A nice alternative to a B&B outside of town or a chain hotel. Recommended.

8/10 - 좋아요

Lynne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Centrally located to West end. Not enough outside lighting on parking Ants all over counter in kitchen No to go coffee cups No kleenx in room No washcloths
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Diane

2023년 12월에 1박 숙박함

8/10 - 좋아요

Vincent

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good locations
Very disappointed in the breakfast. Bananas were older, limited choices for a b &b.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Amanda

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Gregg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Selena

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice & quaint
2023년 10월에 1박 숙박함

8/10 - 좋아요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend getaway
First time staying in a B & B room was great, location was awesome.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Zoe

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Charles

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An Extremely Disappointing Experience
I was very excited to stay at this property. It looked charming and fun in an excellent location. What occurred was so out of the ordinary for the hospitality industry that I still can't entirely believe it. This "hotel" is either some kind of fraudulent scheme, or the people running it have no idea how to treat other human beings. You need an access code to enter your room, sent via email. We never received a code. When someone claiming to work at the inn finally texted us hours after check-in, they refused to provide the code and taunted us about our predicament. I can't stress enough that staying here is a horrible idea. Don't do it. Don't give them one dime. You're better off throwing your money in the trash. I'm convinced this is a scam and have reported them to the BBB and others. Just an awful experience for no reason at all. These people are running a con, or they learned customer service from the American psycho. *Hotels.com finally provided us with other accommodations 6 hours later. I would avoid them at all costs too, which I know is very difficult these days. Horrible service and several disconnected phone calls.
2023년 8월에 2박 숙박함
답변 제공: SRI Management 님, 2023년 9월 1일
Dear Charles,We take the safety and respect of our staff and guests very seriously.Your account of this situation is not accurate. an email was sent to you via your booking agency at 4:01am on the day of your arrival. On your day of check-in, you texted our staff at 4:35pm, 35 minutes after check in began and our staff replied in less than one minute at 4:36. The language you used in your communication with the staff member trying to assist you was obscene and violated our code of conduct. You were denied entrance, asked to contact your booking agency and also asked to refrain from further contact with us of any kind. due to your repeated attempts to contact us after this, your phone number was eventually blocked. Upon further review, it was also deemed to be unacceptable by our manager on duty and that you posed a possible threat to others.

6/10 - 괜찮아요

Carole

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice facility, nothing fancy or outstanding except location, no on site staff, self-service breakfast food provided had no protein and was minimalist! Was advertised differently!
2023년 8월에 3박 숙박함
답변 제공: SRI Management 님, 2023년 9월 1일
Being a unique, modern B&B, we are careful to accurately list the details of our property. We do include the facts that our breakfast is "help yourself" and that we do not have a front desk. we are so glad you enjoyed our location and on your next visit we hope you'll try our protein choices include Special K with berries, milk, various yogurt choices and a variety of Natures Bakery Bars. Thank you for staying with us and for your feedback,

10/10 - 훌륭해요

Estefania

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay at the swamp rabbit in was amazing! Super cute and unique room, the entire house was very unique as well. Great location!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely, clean and quiet, great location and great value! Have already recommended to several people!
2023년 8월에 1박 숙박함

4/10 - 별로예요

John

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No AC, hot. Cramped shower. Hear doors slamming, footsteps all night. “Breakfast” is hit or miss DIY.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Marleen

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Lovely safe and close to everything fun!
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Joseph

We had a great stay and will return.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Stacey

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Such a nice place!!!
2023년 7월에 1박 숙박함

8/10 - 좋아요

Julie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Not a huge fan
It was meh. Room big but shower and bathroom vanity tiny. Super loud - can hear people walk up the stairs. Breakfast was bagels and yogurt (cream cheese please). About a 10-15 min walk to DT. I guess for the $ we should have stayed at one of the hotels right in DT...
2023년 7월에 1박 숙박함
답변 제공: SRI Management 님, 2023년 7월 18일
Dear Julie, Thanks so much for your honest review. As described prior to booking , we provide a help yourself breakfast and during your stay our offerings included multiple flavors of yogurt, chocolate chip, banana nut and blueberry mini muffins, Special K with berries, organic vanilla almond granola, honey nut cherrios and Frosted Flakes. Also multiple oatmeal flavors as well as Blueberry, Fig and raspberry Natures Bakery bars. All of those are displayed and easily accessible. I'm so sorry you missed those items! Our Inn location is located IN downtown Greenville and 2 blocks/ less than a 3 minute walk to Main Street and the thriving West End. Most of our guests utilize a map app to navigate their way around. Downtown Greeenville encompasses a 10 block area, which includes the West End, and we are definitely located within downtown. Again, we're sorry you missed the easy walk to Main Street and will consider the possibility of providing maps to our future guests

10/10 - 훌륭해요

Tanya

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Jeffrey K

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I was the only guest the first night (only about 5 rooms). I got in easily per the door lock code, but I set off the burglar alarm and had no code to turn it off. I texted the emergency number posted in the kitchen, no answer. I called the emergency number posted in the kitchen, no answer. The alarm finally stopped. It went off again when I opened the front door in the morning. Same routine again when I tried all the contact numbers. Then, I accidentally left my new phone charger after checking out. With little faith of recovery, I called and texted all the same numbers, and also inquired on the form on their website - no response. Then very noisy truck traffic in the mornings. Dont plan on sleeping in. Other than that, I found the place clean, trendy, and well located. Just hope that you don't need to talk to anyone at the property, and you will be fine.

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Third Time
This was my third time staying at the Swamp Rabbit Inn. There was a problem on my second visit with getting the key code, but this third time there was no such issue. Room was quiet, clean, and comfortable, and the inn is an easy 10-15 minute walk to downtown. Met a guy in the kitchen area who said he thought this was a B&B. It is not. It is a place with no staff on hand that has a large shared kitchen to go along with a handful of rooms. Great for solo or couple travelers, and I suspect it would be great for a large group or family who wanted to rent multiple rooms and cook in the kitchen.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Billy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very great place to stay if you would like to hang out around the swamp rabbit trail or downtown.

10/10 - 훌륭해요

Steven 님, Sylva

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect little spot in Greenville
It is a great little spot in Greenville. Close to the downtown area. Quiet. Great serve yourself breakfast options in the shared kitchen.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Pierre 님, MIAMI

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great price , cute, had a better breakfast than most hotels. Rooms very clean
2023년 4월에 1박 숙박함

8/10 - 좋아요

Evelyn

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Swamp rabbit inn has all hardwood floors which is a must for people with sever allergies. It's in a wonderful location. The shared kitchen space is nice. The inn was very clean. My only two criticisms: one is the unpainted patches in my room and bathroom. The second is if you stay on the first floor prepare to hear every movement you upstairs neighbors make. Next time I stay here it will be in the top floor.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Karla

2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Tammie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Run
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Inn was cute and located near the Swamp Rabbit Trail, Fluor Field and restaurants in West End. Also easy 5 minute drive to many other restaurants. Room was comfortable although toilet/shower room was very cold so we left the door open for heat. Instructions for self check-in were clear. We would stay again.
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Britani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a cute B&B. They had the fridge and pantry stocked with all of the breakfast essentials. They text you a private access code to enter the house and enter your room so we felt very safe while staying there. Quick 10 minute walk to downtown/Main Street.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I arrived later in the evening, it was dark, and there was not lighting and the area was dark. This made me feel a little uncomfortable. I had to use the flashlight on my phone to enter the numbers for access
2023년 2월에 1박 숙박함

8/10 - 좋아요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Second Time Here
This was my second stay at the Swamp Rabbit Inn (I had no issues on my first visit) and I still love it for its comfort, simplicity, and convenient access to downtown Greenville. That said, the Inn and Hotels.com need to work better together to avoid confusing guests. When I arrived, I had not yet received the access code for the Inn or my room and met another guest who was experiencing the same issue; later that evening I met a young couple who also were experiencing the same thing. When I called the owner to ask for my codes, she put the blame on the "third party" (i.e., Hotels.com). I told her I wasn't interested in assigning blame and simply wanted to get in my room. So, be forewarned: You may have issues getting the codes to get into the place!! Figure this out, people. It ain't that hard!!!
2023년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Something's changed.
It gives me no pleasure to write this, but traveler beware, especially if you've stayed here before. This is a "rooming house" with no on-site help. You're supposed to get an entry code on the day of check-in. Sometimes third-party sites muck up the email, but I'd had this problem before at this place and had sorted it out with the property manager, who emailed me directly. This time, I messaged her a couple weeks out to please email me directly - no reply. I did receive an email that said "Door Code: [BLANK]" Messaged her day before - no reply. Texted and called DAY OF, several times - no response until *after* check-in time when I threatened to contact hotels.com to cancel my booking. A similar thing happened to a guy staying that same night, and I saw a couple recent Yelp reviews with similar stories. I don't know what's changed - it's the same property manager. I will not be staying there again and will probably have to Airbnb.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Evelyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This cute inn was so brightly colored. The common areas are adequately spacious and the room is nice and cozy.
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cute place. Great location.
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Alicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Hans

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Micki Beth

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Greg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent accommodations. Rooms are spacious and well maintained. The kitchen and common areas are colorful and breakfast is well stocked. Highly recommend this place.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Nathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, great room and amenities. Would definitely stay here again!
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Swamp rabbit
Everything was great! Excellent location. Comfy room. Clean. Great breakfast.
2022년 11월에 1박 숙박함

8/10 - 좋아요

JORDAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cute B and B
Overall I was happy with my stay. Some of the towel holders were loose, but not a big deal. I liked the location, room, etc. Nice that there was some free food. Cute place!
2022년 11월에 2박 숙박함