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데이즈 인 바이 윈덤 그린우드 사우스캐롤라이나 여행 후기

2 out of 5
데이즈 인 바이 윈덤 그린우드 사우스캐롤라이나
230 Birchtree Dr, Greenwood, SC

이용 후기

5.6
평점 10 - 훌륭해요. 162개 이용 후기 중 21개" "
평점 8 - 좋아요. 162개 이용 후기 중 29개" "
평점 6 - 괜찮아요. 162개 이용 후기 중 39개" "
평점 4 - 별로예요. 162개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 162개 이용 후기 중 35개" "

6.0/10

청결 상태

6.4/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jacques

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 1박 숙박함
답변 제공: BOBBY 님, 2024년 4월 9일
AS A Valued returned guest we appreciate your business and would like to continue serve best service you deserve and make your stay more pleasant every stay with us. thanks !!!

6/10 - 괜찮아요

Donald L

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was not good, water in the sink did not get warm.
2024년 3월에 1박 숙박함
답변 제공: BOBBY 님, 2024년 3월 30일
WE SORRY TO HEAR THAT AND WE APPECIATE FOR YOUR FEEDBACK.

4/10 - 별로예요

Duane

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: BOBBY 님, 2024년 3월 30일
AS OUR VALUED GUEST WE ASKED YOU WHEN EXTENT YOUR STAY FOR NEXT 5 DAYS AND YOU SAID EVERYTHING GREAT AND I LIKE IT BECAUSE IT'S VERY QUITE HERE. BUT IF YOU HAVE ANY ISSUE PLEASE, YOU SHOULD LET US KNOW. THANKS !!!

10/10 - 훌륭해요

Jacques

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was magnificent, from being questioned about my previous experience and review, to having the entire check in experience flow through with ease!😉
2024년 3월에 1박 숙박함
답변 제공: BOBBY 님, 2024년 3월 19일
DEAR GUEST, THANK YOU FOR TAKING THE TIME TO REVIEW YOUR STAY WITH US.I AM VERY PLEASED TO HEAR THAT OUR STAFF MADE YOUR STAY PLEASANT. THANKS !!!

4/10 - 별로예요

Philip

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing special Older dingy hotel. Needs updating , bathroom dingy baseboards Overall not pleasant . No breakfast altho it was advertised as having it. Need to renovate this whole property or tear it down and start over.
2024년 3월에 1박 숙박함
답변 제공: BOBBY 님, 2024년 3월 16일
WE SORRY TO HEAR THAT AND WE TRY EVERY POSSIBLE WAY TO KEEP UP OUR GUESTROOM AND PROPERTYTO BE APPEAR BETTER AND BETTER. WE UPDATING OUR PROPERTY STEP BY STEP PROCEDURE. WE REALLY APPRECIATE YOUR FEEDBACK. THANKS !!!

6/10 - 괜찮아요

Jacques

2024년 3월에 2박 숙박함
답변 제공: BOBBY 님, 2024년 3월 28일
WE APPRECIATE YOU TAKING THE TIME TO PROVIDE US WITH SUCH CANDID FEEDBACK OF YOUR STAY. WE VERY SORRY TO HEAR THAT YOUR STAY DIDI NOT MEET EXPECTATIONS. WE WILL TRY OUR BEST POSSIBLE WAY TO KEEP YOU HAPPY. THANKS !!!

6/10 - 괜찮아요

David

가족 여행
Advertised as accessible, but was regular size bathtub and handicap parking was around on other side from room. A room(s) should of been set up closer to parking.
2024년 2월에 1박 숙박함
답변 제공: BOBBY 님, 2024년 2월 12일
SORRY TO HEAR THAT BUT WE HAVE ONLY 1 SIDE PARKING AND THERE'S A HANDICAP PARKING WITH RAMP WHICH IS VERY EASY TO ACCESS TO ROOM BUT YOU MAY PARK WRONG SPOT. WE STILL APPRECIATE YOUR COMMENT AND SORRY FOR ANY INCONVENIENT. THANKS !!!

2/10 - 너무 별로예요

Deborah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unhappy with the room
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Johnny

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price for room
2023년 12월에 1박 숙박함

8/10 - 좋아요

Alex

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owner was nice and available and called when my son arrived to meet me. That was a nice security move on his part and appreciated!
2023년 9월에 1박 숙박함
답변 제공: BOBBY 님, 2023년 9월 26일
THANK YOU FOR YOUR FEEDBACK AND WE GLAD YOU ENJOYED YOUR STAY. WE LOVE TO HEAR ALWAYS FROM VALUED GUEST. WE HOPE TO SEE YOU SOON IN FUTURE. THANKS !!!

4/10 - 별로예요

Erica

가족 여행
It’s a good as it could be due to the building being old you can tell that management has tried but it’s just a really old building and it makes it look unclean.
2023년 9월에 1박 숙박함
답변 제공: BOBBY 님, 2023년 9월 26일
WE SORRY HEAR THAT YOU NOT MUCH HAPPY WITH YOUR STAY. BUT THE BUILDING IS OLD BUT OUR GUESTROOM IS BETTER FOR GUEST TO SLEEP OVERNIGHT AND GET BEST POSSIBLE REST. WE APPRECIATE YOUR FEEDBACK AND WE WORK HARD TO KEEP HAPPY OUR GUEST. THANKS !!!

2/10 - 너무 별로예요

Amanda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Advertises breakfast included but no, room was not the price expedia gave me, no elevators, you have to go done to the first floor for ice.
2023년 9월에 1박 숙박함
답변 제공: BOBBY 님, 2023년 9월 24일
WE SORRY TO HEAR THAT AND PRICE WAS CHANGE YOUR RESERVATION BECAUSE FROM NO SMOKING TO SMOKING ROOM. AND OUR VENDING AREA ONLY ON 1ST FLOOR. WE APPRECIATE YOUR FEEDBACK. THANKS

2/10 - 너무 별로예요

Pamela

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible hotel...Bed bugs or flea bites on my legs
This hotel was horrible. They would not allow my daughter to have her cats in the room without paying a fee, even though the website says "pets allowed". Does not say specifically just dogs. They would not allow me to pay over the phone. The hotel was horrible, dirty, unclean, beds filled w/bedbugs or fleas. I had lots of bites all over my legs within days of leaving the hotel. Very poor conditions and needs a total renovation.
2023년 8월에 1박 숙박함
답변 제공: BOBBY 님, 2023년 9월 26일
WE SORRY TO HEAR THAT AND WE WILL TOOK CARE OF IT. DEAR PAMELA YOU COMPLAINED WITH CONUSMER AFFAIRS AND THEY CHECKED OUR PET POLICY AND THERE IS NO SIGN OF ANY BUGS IN ROOM. WE RECEIVED THE LETTER FORM STATE. BUT WE APPRCIATE YOUR BUSINESS AND FEEDBACK. THANKS !!!

6/10 - 괜찮아요

Kyle

2023년 7월에 1박 숙박함
답변 제공: BOBBY 님, 2023년 7월 19일
WE APPRECIATE YOUR FEEDBACK AND ALSO SORRY THAT WE COULDN'T MAKE YOU MUCH HAPPY THAN YOU EXPECTING. BUT WE TRY OUR BEST TO KEEP OUR GUEST BETTER THAN EXPECT. THANKS !!!

2/10 - 너무 별로예요

Mary

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The health department should come and access this property. It is not fit for humans or animals to stay in. First of all no one was at the front desk. All lights were off. I had to call the reservations number to see if the place was closed and then someone from the back yells, "I'm coming just wait a minute"??? There were no other cars in the parking lot----not one. The small area for breakfast was dark with a sign on the wall stating Not serving Breakfast Now. Everything was dirty. Our room was gross. Paint was bubbling up off the wall and there was mold everywhere. The only reason we stayed was because we only needed a couple of hours sleep before returning home. We were too tired to rebook and already knew some hotels were sold out. The black mold was even on the outside of the building and on the roof. We are talking horror story. Not to mention, we did hear someone yelling in the hallway but were not going to open our door. I am not a spring chicken and this by far was the worst experience I have ever had with stayinig at a hotel.
2023년 7월에 1박 숙박함
답변 제공: BOBBY 님, 2023년 7월 13일
WE SORRY TO HEAR THAT BUT ROOM IS NOT THAT BAD AS YOU PUT IT ON REVIEW. BEACUSE WE JUST CHECKED GUEST NAME JUDD WALTER AND HE SAID IT CLEAN ROOM AND BETTER DECORATED. ONLY ISSUE IS HARD TO OPEN ROOM DOOR WITH KEYS BUT FRONT DESK SHOW HIM HOW TO SLIDE THE KEY AND IT'S WORK AFTER THAT. PLEASE, WE APPRECIATE YOUR FEEDBACK AND FRONT DESK PERSON HAVE TO TAKE CARE OF OTHER GUEST TOO AND NO CARS IN PARKING BECAUSE YOU CHECK IN BEFORE 2 PM AND OUR BUSINESS WITH WORKERS WHO APPEAR AFTER 5 OR 6 PM. THANKS !!!!

2/10 - 너무 별로예요

David

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The lady at the front desk who checked us I was just short of threatening about damaging or smoking in the room. My wife and I are in our mid-sixties, not party looking college students. The bathroom shows obvious signs of water damage and is in need of painting. The ice machine has a sign on it that threatens 25 to 35 dollar fines for filling a cooler. It would be interesting to know how such fines are enforced.
2023년 5월에 1박 숙박함
답변 제공: BOBBY 님, 2023년 5월 26일
SORRY TO HEAR THAT AND IT WAS NOT THREATENING BUT EXPLAINING THE POLICY FOR ASKING DEPOSIT FOR ANY INCIDENTAL. AND IF EVERYONE FILL ICE COOLER THAN OTHER CUSTOMER WILL NOT GET ICE. THIS JUST SIMPLE POLICY TO EVERY GUEST.

2/10 - 너무 별로예요

Jennifer

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
At arrival to check-in there was a group of threatening drunk men at the entrance that made me feel extremely unsafe especially being this reservation was for my Mom and I. I asked management if this was normal, he said they had been there for a while and wasn't planning to address it. Fearing for our safety we did not stay. I would like to get a refund considering we were planning to fulfill our reservation, but were unable to due to extremely unsafe conditions!!! We have now had to pay for another hotel room to ensure we would be safe for the night. I am extreme disgusted with the situation!!!
2023년 5월에 1박 숙박함
답변 제공: BOBBY 님, 2023년 5월 12일
SORRY TO HEAR THAT BUT THEY WERE ENJOYING THEIR LAST DAY OF JOB AND CORNER OF THE PARKING LOT. THEY WEREN'T BOTHER ANYONE AND NO ONE ELSE COMPLAINT ABOUT THEM.

10/10 - 훌륭해요

Garry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: BOBBY 님, 2023년 5월 4일
THANK YOU FOR YOUR FEEDBACK AND WE GLAD THAT YOU ENJOYED YOUR STAY. WE APPERECIATE YOUR BUSINESS AND I HOPE WE SEE YOU SOON.

2/10 - 너무 별로예요

Carlton

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Crappy place Crappy attitude
It was extremely disappointing. The first room I was assigned had a problem with the toilet seat not being attached to the toilet. The second room had cracked and broken tile in the bathroom graffiti on the wall, (somebody drew the middle finger on the wall. The entry door to the building did not lock so anyone could have come in to the facility. Did not feel safe. The outside of the building was in disrepair. Went to visit family in the area and came back around midnight and couldn’t get in my room. Went downstairs and rang the doorbell no answer. So I had to bang on the door to get the manager/attendant to come out, then he complained because I banged on the door. I said what am I supposed to do get another hotel because you don’t want to help me? He showed me a sign saying they close at 11pm???
2023년 4월에 2박 숙박함
답변 제공: BOBBY 님, 2023년 4월 13일
SORRY TO HEAR THAT AND WE WORKING ON YOUR ISSUE BUT WE URGE YOU TO BE PATIENT TILL WE WORK OUT SOMTHING AND LET YOU VERY SOON. THANKS !!!

6/10 - 괜찮아요

ted

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its dated but its a cheaper property so it was fine. Bedding was clean bathrooms were older and starting to show it
2023년 4월에 1박 숙박함
답변 제공: BOBBY 님, 2023년 4월 13일
WE SORRY TO HEAR THAT AND WE PROMISE THAT IT WILL BE TAKE CARE OF IT. WE WOULD LIKE TO SHARE YOUR EXPERIENCE WITH OUR LITTLE STAFF AND TAKE CARE OF THE ISSUE. THANKS !!!

4/10 - 별로예요

Denise

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No breakfast like the web said. Door to lobby lock most of day, hard time finding staff
2023년 4월에 5박 숙박함
답변 제공: Bobby pat 님, 2023년 4월 9일
Sorry to hear that but our never said we have breakfast and it’s been 4 months and sorry for not finding staff because of short hand. Thanks for your feedback to work little more on customer service.

2/10 - 너무 별로예요

Mary

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property does not keep the front doors locked at night. Dirty and very dated. We had no towels in our room. No one in the lobby to help. It was locked. No one answered the phone, the after hours bell or knocking on the doors/windows. We got zero sleep thanks to the room above ours. It sounded like they moved furniture literally all night. Worst experience we have had in a very long time. The lack of safety was a huge concern. The doors should be locked at night. Any one can roam the halls at night.
답변 제공: BOBBY 님, 2023년 3월 14일
WE UNDERSTAND YOUR CONCERN BUT WHEN WE GO TO ANY BIG BRAND LIKE MARRIOTT, HOLIDAY INN OR OTHER MAJOR BRAND THEY HAVE BIG AND WIDE OPEN LOBBY AND NO ONE KNOW WHO IS THE GUEST AND WHO DOES NOT. THEY HAVE NOT SAFTY TOO AND I JUST STAY IN THAT WEEKEND IN DALLAS DOWNTOWN AND EVEN I NEVER SEE SAFTY IN THAT HOTEL. BUT WE CONCERN YOUR INPUT AND WE WILL TAKE CARE OF IT. THANKS !!!

4/10 - 별로예요

Robert

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bed skirt was nasty and should of been trashed long before we got there, the air conditioner worked some of the time, there's patch work instead of just repairing or replacing things like the shower surround, and the food placed all around the outside of the property for the stray cats was interesting
2023년 2월에 2박 숙박함
답변 제공: BOBBY 님, 2023년 2월 25일
WE SORRY TO HEAR THAT AND WE APOLOGIZE FOR ANY INCONVENIENCE. IF SOMEONE FEED ANIMAL LIKE CAT THAT'S A SIGN OF WELL HUMAN BEING. AND INSIDE OF BATHTUB IS ANTI-SLIP MAT WHICH IS PRECATION OF OUR GUEST SAFTY AND IT'S NOT CALLED PATCH. THANKS !!!

4/10 - 별로예요

Marcia 님, Queensville

2023년 2월에 3박 숙박함
답변 제공: BOBBY 님, 2023년 3월 14일
WE DID NOT SEE ANY ISSUE YOU PROVIDED. WE WANT TO KNOW THE ISSUE YOU HAVE DURING YOUR STAY AND WE WILL TRY TO RESOLVE IT. THANKS !!!

4/10 - 별로예요

KAREN

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will not stay again
I’m being nice when I say it may be a 1 1/2 star. Bathroom needs remodeled all together. Bed was ok.
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Christian

2022년 10월에 1박 숙박함

4/10 - 별로예요

Thomas

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They seem to be trying to make the best of a bad situation. We checked in and within five minutes we walked out and found another hotel. Just older and not well maintained. And no breakfast.
2022년 10월에 1박 숙박함
답변 제공: BOBBY 님, 2022년 10월 11일
SORRY TO HEAR THAT BUT IF YOU GIVE US CHANCE TO RESOLVE THE ISSUE BEFORE LET US ANYTHING. WE VALUED YOUR FEEDBACK AND WE TRY TO DO OUR BEST. THANKS !!!

6/10 - 괜찮아요

Benny

출장 여행, 가족 여행
별로예요: 직원 및 서비스
Owner operator was not nice. Was hvin a small check in problem with staff on duty. Owner came to help and made that whole experience unbearable.
2022년 9월에 2박 숙박함
답변 제공: BOBBY 님, 2022년 10월 3일
WE SORRY TO HEAR THAT AND WE APPRECIATE THAT YOU LET US KNOW THE ISSUE AND WE WILL TAKE CARE OF IT.

6/10 - 괜찮아요

kari

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
They do not serve breakfast but they advertise continental breakfast. Disappointed. Room was clean. Air condition didn’t get real cold. Staff was friendly
2022년 8월에 2박 숙박함
답변 제공: BOBBY PAT 님, 2022년 9월 7일
SORRY FOR ANY INCONVENIENT DURING YOUR STAY BUT WE CAN'T HELP YOU WHEN MACHINE BREAK DOWN OR NOT SUPPLY BREAKFAST SUPPLY ON TIME BY VENDORS. BUT WE REALLY CONCERN YOUR ISSUE AND WE APPRECIATE YOUR FEEDBACK. THANKS !!

8/10 - 좋아요

Latisha

2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
First time also last time here.
I’m not coming back to this place because of several reasons experienced here. I also don’t recommend it.
2022년 8월에 2박 숙박함
답변 제공: BOBBY 님, 2022년 8월 29일
WE SORRY TO HEAR THAT BUT IF YOU TELL US THE ISSUE AND WE WILL TRY TO RESOLVE IT. THANKS !!!

10/10 - 훌륭해요

Katherina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room #205 was very clean. Nothing occurred that I could have not liked.
2022년 7월에 1박 숙박함
답변 제공: BOBBY 님, 2022년 7월 18일
WE GLAD THAT YOU ENJOYED YOUR STAY VERY MUCH AND WE APPRECIATE YOUR FEEDBACK AND BUSINESS. THANKS !!!

2/10 - 너무 별로예요

Ashten

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Took an hour to check in because the lady had her music up and couldn’t hear me. Then my card demagnetized and their front desk was closed so I couldn’t get into my room. You could not pay me to stay there again. Still waiting on a refund for the night I couldn’t stay in my room.
2022년 7월에 2박 숙박함
답변 제공: BOBBY 님, 2022년 8월 2일
WE SORRY TH HEAR THAT AND APOLOGIZY FOR ANY INCONVENIENCE DURING YOUR STAY. WE ARE WORKING ON THIS ISSUE AND LET YOU KNOW ASAP. THANKS !!!

6/10 - 괜찮아요

toi

별로예요: 직원 및 서비스, 편의 시설/서비스
2022년 6월에 2박 숙박함

2/10 - 너무 별로예요

David

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함
답변 제공: BOBBY 님, 2022년 5월 25일
WE SORRY TO HEAR THAT AND WE WOULD LIKE KNOW THE ISSUE AND COMMENT ON YOUR STAY. WE TRY TO RESOLVE THE ISSUE ASAP. THANKS !!!

8/10 - 좋아요

Loretta

2022년 5월에 1박 숙박함

8/10 - 좋아요

Preston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: BOBBY 님, 2022년 5월 9일
WE GLAD YOU ENJOYED YOUR STAY AND WE APPRECIATE YOUR BUSINESS AS WELL. WE LOOK FORWARD TO SEE YOU AGAIN IN NEAR FUTURE.

6/10 - 괜찮아요

Kenny

단체 여행
별로예요: 직원 및 서비스
False advertising
Will you get what you pay for. So can’t complain about the hotel that much the main issue I have is that the hotel has on there websites and hotels.com does to. They advertised a full breakfast and when I asked at check in they said they don’t have breakfast. I’m fine if you don’t have it but don’t advertise it. That’s one of the decisions I used to pick the hotel so if you don’t have breakfast or anything else don’t advertise it. Thank you
2022년 4월에 1박 숙박함
답변 제공: BOBBY 님, 2022년 4월 29일
SORRY, TO HEAR THAT AS WE MENTIONED THAT WE HAVE ONLY GRAB N GO BREAKFAST DUE TO SHORTAGE OF STAFF AND DUE TO COVID RELATED ISSUE OF EMPLOYEE. THANKS TO UNDERSTAND THE SITUATION.

10/10 - 훌륭해요

Centry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: BOBBY PAT 님, 2022년 4월 12일
THANK YOU FOR YOUR FEEDBACK AND WE GLAD TO HEAR THAT YOU ENJOY YOUR STAY WITH US. WE LOOK FORWARD TO SEE YOU AGAIN AND THANKS !!!

6/10 - 괜찮아요

Tina

2021년 12월에 1박 숙박함
답변 제공: BOBBY PAT 님, 2022년 4월 10일
THANK YOU FOR YOUR FEEDBACK AND WE APPRECIATE YOUR BUSINESS.

4/10 - 별로예요

Karmen

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place has mold and no breakfast and no front desk clerk after 10 til 9am the next morning
2022년 3월에 1박 숙박함
답변 제공: BOBBY PAT 님, 2022년 3월 26일
WE SORRY TO HEAR THAT AND WE APOLOGIZE FOR ANY INCONVENIENCE. SHORTAGE OF STAFF WE CAN'T LEAVE FRONT DESK OPEN 24 HRS. AND WE HAVE ORIGINAL BREAKFAST LIKE COFFEE AND JUICE WITH PASTRY ONLY. THANKS !!!!

4/10 - 별로예요

Stephanie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible! Chose a different place!
Business trip. Definitely will not stay here again. From check in to the time we left it was horrible! Check in is done through an exterior window. Upon entering the property it smelled terrible. Once getting to the room it didn’t seam bad until we went to use the bathroom. There was no toilet paper & the water barely came out of the shower head. They are not offering breakfast. The list could continue.
2022년 1월에 2박 숙박함
답변 제공: BOBBY PAT 님, 2022년 1월 31일
we sorry to hear it and we will take care of it. We apologize for any inconvenient during your stay.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Needs Improvement
This hotel was very disappointing. The rooms were tidy, but the hotel desperately needs to be renovated. There is no breakfast offered, very limited housekeeping services, the fitness room is closed, no business center, and the lobby is completely closed. There are much better options in the vicinity.
2022년 1월에 2박 숙박함
답변 제공: BOBBY PAT 님, 2022년 1월 26일
SORRY TO HEAR THAT BUT THE REASON WAS ONE OF OUR EMPLOYEE FOUND COVID POSITIVE ON 01/19/2022 AND WE HAVE TO COVID TEST FOR ALL OTHER EMPLOYEE WHO HARDLY SHOW UP ON WORK AND THEY DENIED FOR VACCINE AND TEST BOTH. SORRY, BUT WE CAN'T FORCE ANYONE TO DO MANDATE. THANKS FOR UNDERSTANING THE SITUATION.

4/10 - 별로예요

luvar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Need to upgrade.
Hotel doesn't look like the pictures. It needs a major upgrades. Carpet not vaccumed, no batteries in tv remote, shower wasn't clean it had hair all in it.
2022년 1월에 2박 숙박함
답변 제공: BOBBY PAT 님, 2022년 1월 15일
WE SORRY TO HEAR THAT AND WE WANT TO KNOW WHEN HOUSEKEEPER ASK YOU NEXT DAY FOR SERVICE WHY YOU DIDN'T GET ANY ROOM SERVICE AND MENTION TO HOUSEKEEPER FOR ANY ISSUE. AND WE SORRY AGAIN FOR ANY INCONVENIENCE.

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: BOBBY PAT 님, 2022년 1월 9일
WE GLAD THAT YOU ENJOYED YOUR STAY AND WE THANK YOU FOR YOUR FEEDBACK AND OPINION. WE APPRECIATE YOUR BUSINESS.

10/10 - 훌륭해요

Linda

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함
답변 제공: bobby 님, 2021년 12월 11일
We really appreciate for your business and feedback. We glad that you enjoy your stay very much and I hope we see you soon in future.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
2021년 11월에 2박 숙박함
답변 제공: BOBBY PAT 님, 2021년 12월 7일
THANK YOU FOR FEEDBACK AND WE APPRECIATE YOUR BUSINESS. WE WOULD LIKE TO MORE ABOUT YOUR STAY AND EXPERIENCE.

2/10 - 너무 별로예요

Ivonne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Roaches and bed bugs!
Room was TERRIBLE! there was literally a roach walking on the bed and one of my sons found bedbugs. The refrigerator smelled like someone died and we were unable to use it to store our food. We threw everything out! I tried calling to get a different room, but the attendant disappeared and no one answered the phone! I literally sleep on a chair, took a shower the next morning and left. I again called the front desk at 9:30, no answer. I went to the front desk to speak to someone about the room and again, there was no one there! I left a note in the key folder, which I am sure went in the garbage. I paid $87.00 in cash for roach, bed bugs and to sleep on a chair!! Terrible, terrible, TERRIBLE! It’s embarrassing to think this is a Wyndham brand!
2021년 11월에 1박 숙박함
답변 제공: Bobby 님, 2021년 11월 30일
Sorry to hear that and apologize for any convenience. That night our night auditor were feeling sick and can't stay longer for all night. And we don't have immediate back up person can come to work. We really apologize again and we will work on it and let you know ASAP.

4/10 - 별로예요

Kat

2021년 11월에 1박 숙박함
답변 제공: Bobby 님, 2021년 11월 30일
Thank you for your feedback and We hope you enjoy your stay and if you can share your opinion with us.