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햄프턴 인 그린우드 여행 후기

2.5 out of 5
햄프턴 인 그린우드
1815 Highway 82 W, Greenwood, MS

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 424개 이용 후기 중 205개" "
평점 8 - 좋아요. 424개 이용 후기 중 127개" "
평점 6 - 괜찮아요. 424개 이용 후기 중 39개" "
평점 4 - 별로예요. 424개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 424개 이용 후기 중 33개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Mikia

연인과의 여행
좋아요: 청결 상태
Overall good stay but there was no one at the desk when getting in and when she finally came , she attempted to charge full price for a room we’d already paid for. They need a bell or something near the desk if they’re short staffed so we aren’t just standing there waiting for service. The bathroom was not spotless which is what I expect from a hotel.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Mary

연인과의 여행
좋아요: 직원 및 서비스
The entire staff was exceptional!
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Donald J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff were very helpful.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Quinton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Charles 님, Huntersville

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we walked into the lobby, there was no one at the front desk to greet us, and it said go to first door on the left. No one answered at the door was walking back to the front desk, and someone came out from the back asking if they could help us. When we booked the room There was nothing mentioned about the hotel being under renovation. But later we found out the prices were jacked up due to a Christmas parade being in town. I think we were overcharged due to renovations and inconvenience. Light switches in the room did not work. Had loose wires under the AC unit. Not sure if they were live or not. On the website it says they had a pool which they did but it was not to be used Due to renovations. The bathroom did not even have a toilet paper holder due to renovations, toilet paper was on the back of the toilet.

8/10 - 좋아요

Shalanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice workers
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy
2023년 11월에 1박 숙박함

8/10 - 좋아요

Henry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The incidental charge at front desk after checking in. No final changes if all checks out. Why not inform the customer while making the reservation.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Charles

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Staff
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

William

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great staff. would stay there again.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Nicholas 님, Jackson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

Jaleesa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not the best experience
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Clean and comfortable.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Zackery

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is very courteous and nice and the swimming pool was working nice area staff was very helpful. Breakfast was an outstanding five star.
2023년 9월에 4박 숙박함

8/10 - 좋아요

Helen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and cool
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Julius

가족 여행
좋아요: 편의 시설/서비스
Nothing more
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
No room at check-in
We booked our room 3 months in advance for our stay in Greenwood.  When trying to check in we were unsuccessful due to a system error. The manager on shift Sheila McCool was not very empathetic. My bank showed the hotel amount was deducted but the hotel's system showed differently. Mind you they had a few other guest that had problems checking in due to a system error. Instead of ensuring that we had a room, Ms. McCool left her shift before the problem was resolved. We traveled over 275 miles and she was not concerned that her guest was standing in the lobby with NO room.  Since there was no longer a manager on site we were advised there was nothing they could do. After speaking with my bank and still standing in the lobby for almost an hour, miraculously the hotel staff saw where the room was paid. Turns out the hotel implemented a new system and it was slow with updating the information. The lack of empathy and poor customer service made our experience at this hotel very depressing and unsatisfactory.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Dre

가족 여행
I had very low water pressure and discoloration in my toilet bowl
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Charlie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We felt comfortable and safe.
2023년 7월에 3박 숙박함

8/10 - 좋아요

Latrice

가족 여행
The staff was very friendly, spoke and interacted with all the guests. They all had a great attitude
2023년 7월에 3박 숙박함

8/10 - 좋아요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Latoya

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was nice and clean. Staff was informative and friendly
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

DOUGLAS

I never got to stay at the hampton’s. I made reservations through Expedia. When I got to Hampton inn they told me they didn’t have any rooms. They said Expedia had been sending people to them even though they were full and told them so. Hampton inn said they would contact Expedia for me a refund , they never did, least I didn’t receive one. I have contacted Expedia several times and have had no response or received my refund, I will never use Expedia again, they are sorry. And I will never stay in a Hampton inn again, although it has always been my first choice. Never again
2023년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
its ok
The website tells you the hotel is pet friendly. It DOES NOT mention you have to pay a $75.00 pet fee. There was what looked like pubic hairs on the shampoo bottle and in the shower. The drink machines stay sold out of most drinks and there is no change at the front desk for vending machines.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Markesse

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was double charged, once from you guys and once from the hotel company itself for this stay.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Van

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place. The staff is very friendly.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Kimberley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was very nice. Marcus at the front desk was extremely helpful, energetic and polite.
2023년 5월에 1박 숙박함

8/10 - 좋아요

William

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Kalvin

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
I payed for my room threw Expedia, and got to the property and had to pay again in order to get the room i have may statements on my credit card to prove it i would like a fill refunf for my stay with interest because i know capital 1 will still charge the interest on both card Thank you in advance
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Stefanie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
First the reservations were canceled by the hotel! Because they tried to debit money from the card early even tho we were told we would not be charged to the day of our stay! Then we had to end up paying more than what we were told we would be charged for the room! The bathroom was dirty, the carpet was not clean chicken crumbs were everywhere! Even at check in they kelpt declining my card even after transferring the money to another card in front of them and they declined that one as well only to show later the card was charged. And only after using my HUSBAND DEBIT CARD!! THE HOT WATER WAS BARLEY LUKE WARM! THE AIR CONDITIONING SUCKED! FRONT DESK BKAMED THE WHOLE reservation drama on HOTELS.COM! Glad we were checking out early for a graduation!!
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was GREAT!!!
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Linda

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Delita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Another great stay
Upon arrival into the Hotel i was greeted by the friendly voice of CAM at the front desk. Check-in was quick and my husband and i were on our way to visit family. The cleaning staff was awesome along with the ladies in the food area. While eating breakfast on Saturday George and I were approached by the Manager Sheila who was a very cheerful and welcoming person. This was not our first stay at the Hampton Inn in Greenwood, MS so we knew what we were getting. My words to everyone I spoke with was "We'll be back" Last but not least, Marcus the young man on the evening shift is a all around gem! Kudos to the entire staff.
2023년 4월에 4박 숙박함

8/10 - 좋아요

Salvatore

좋아요: 직원 및 서비스, 객실의 편안함
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Scott

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely dirty,, there was so much cigarette and weed smoking on my floor, I couldn’t sleep.. The sheets were filthy.. I couldn’t find front desk help..
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Elracio 님, Cincinnati

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Trenny

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One complaint I had was that I was not advised of the $40 incidental fee until I got there to check in. Thankfully, I had the $40 on my card. What if I didn’t have it??? The other complaint I have is there was some mold in the crevice of the bathroom tile, in the shower. Other than that, everything was nice, and the front desk clerks were too.
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

JaMarkus

출장 여행, 가족 여행
Well when i came to my hotel The lady at the front dest said she gave my room away. I had a purchase a ONE bed room and it was three people in one bed! highly dissatisfied
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Kristie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Lydia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay at the Hampton Inn.
I enjoyed my stay at the Hampton Inn in Greenwood, MS. The room was clean and comfortable. The hotel staff was professional and friendly. Checking in and checking out convenient and in a timely manner. The Continental breakfast was great.
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Landon

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not as advertised.
Accommodations were not as advertised. The rooms were very worn, the shower head was duck taped in place and the mattress was uncomfortable.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Ann

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Place
I’ve stayed at the Hampton in Greenwood many times and I’ve never had a bad experience. Everyone is always friendly and kind. I always feel welcomed there. The front desk staff is the absolute best of any place I’ve ever stayed.
2023년 3월에 1박 숙박함