에코투어

바히아 에스메랄다 여행 후기

2 out of 5
바히아 에스메랄다
100 metros Este de la Plaza Deportiva, Tempate, Guanacaste

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 113개 이용 후기 중 57개" "
평점 8 - 좋아요. 113개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 113개 이용 후기 중 10개" "
평점 4 - 별로예요. 113개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 113개 이용 후기 중 4개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Nadine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful Breakfast was ok
2024년 4월에 1박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2024년 4월 6일
Dear NadineThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you again!Pura Vida!

10/10 - 훌륭해요

Federico

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Martine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nous avons fait un séjour merveilleux à la villa. La piscine, les arbres, les fleurs, tout était féerique! Nous recommandons à 💯.
2024년 2월에 3박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2024년 3월 8일
Dear Martine,Thank you so much! For use your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you and served you. We feel blessed to have guests as kind as you.Hope to see you again!Pura Vida!

8/10 - 좋아요

Naomi Siqiniq

좋아요: 직원 및 서비스
2024년 2월에 7박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2024년 2월 27일
Dear NaomiThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you again!Pura Vida!

10/10 - 훌륭해요

Mauricio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Encontré todo de acuerdo con las expectativas
2024년 2월에 2박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2024년 2월 27일
Estimado MauricioMuchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones.¡Pura Vida!Hotel Bahía Esmeralda

8/10 - 좋아요

Walter

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the landscaping and the very clean pool. Our room was made up each time we asked; very nice. We wish there were hammocks, pepper at breakfast, a bar. The cats are special
2024년 2월에 9박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2024년 2월 17일
Dear Walter.Thank you for taking part of your value time for writing this review, we are happy to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, and yes we had pepper in the kitchen, sadly you didn't ask us. Thank you for the advices, we will work on it!Hope to see you again!Pura Vida!

6/10 - 괜찮아요

Gerry

2024년 2월에 3박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2024년 2월 27일
Dear GerryThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you again!Pura Vida!

8/10 - 좋아요

Raquel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Bahia Esmeralda 님, 2024년 1월 30일
Estimada RaquelMuchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones.¡Pura Vida!Hotel Bahía Esmeralda

8/10 - 좋아요

David Gonzalez

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2024년 1월 25일
Estimado DavidMuchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones.¡Pura Vida!Hotel Bahía Esmeralda

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible Experience at Bahia “Hormigas”
I normally don’t write negative reviews but … you couldn’t pay me to stay at Bahia Esmeralda ever again. Should be called Bahia Pura Hormigas. Property looks nice in the pictures but unfortunately we couldn’t wait to leave this place. Terrible customer service. Terrible breakfast. Terrible insect problem. Terrible beds. Needs a lot of maintenance. Our room was full of bugs; particularly a ridiculous amount of large ants to the point where we didn’t feel comfortable sleeping under the covers or leaving our clothes out of our suitcases. And the beds were very uncomfortable and mattress was super thin. I could’ve dealt with the insects if the rest was good but it wasn’t. My family is from CR so I get that it’s a rainforest and can deal with some critters, but it was that bad. On top of it all the management was incredibly rude to my family, including my senior mom and gave us a hard time for the silliest things. We even got scolded for having my brother drop us off and assist my mom to the room while we carried stuff. And, after commenting on the treatment received, we were approached and confronted by staff. Super unprofessional and uncomfortable. The only positive was outside the rooms where the pool is is nice but we didn’t even use the pool during our 3 night stay because we avoided the hotel as much as possible. Do yourself a favor and pay a little extra to stay elsewhere.
2024년 1월에 3박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2024년 1월 11일
Dear AnonymousWe have reviewed the reports from the different areas and we were unable to find any reports that resemble the incidents you mention, so we believe you are talking about somewhere else. Apart from that we cannot even know your name to know who is talking.Good luck!

8/10 - 좋아요

Donald 님, Boulder

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff and service were excellent with everything. Very clean and well maintained. Quiet. Nice typical breakfast, if not much variety. Dining area has a nice new bar but it was never open. Would have been nice to have a place to sit and have a drink. Car is needed. Las Brisas was only walkable dining option, great local place. Good thing we liked it.
2024년 1월에 4박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2024년 1월 9일
Dear DonaldThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you again!Pura Vida!Hotel Bahía Esmeralda

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bahia Esmeralda 👍😃❤️
A gem in Potrero, pretty calm area, near lots of sodas to eat in, close walking distance to Potrero Beach. Service impeccable, great staff.
2023년 12월에 3박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 12월 25일
Dear Peter Thank you very much for taking part of your valuable time to write this review, and thank you very much also for giving us the maximum score, we are delighted to know that you enjoyed our facilities, for us it was a real pleasure to meet you, assist you and serve you We hope to return See you back at our facilities soon. Pura vida!

10/10 - 훌륭해요

Denice

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 11월 21일
Dear Denice Thanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you. Hope to see you again! Pura Vida!

8/10 - 좋아요

Roxana

2023년 10월에 1박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 10월 31일
Estimada Roxana,Muchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones.¡Pura Vida!Hotel Bahía Esmeralda

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 9월 27일
Dear Sharon. Thanks for taking part of your value time for writing this review, and give us a ten!. We are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you. Hope to see you again.

10/10 - 훌륭해요

Jgor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel molto pulito, personale molto competente e disponibile
2023년 9월에 3박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 9월 18일
Dear Jgor. Thanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you. Hope to see you again Pura Vida!

10/10 - 훌륭해요

Eduardo Rodriguez

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen anfitrión y explicación!! Y las habitaciones muy limpias y confortables.
2023년 8월에 1박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 9월 4일
Estimado Eduardo.Muchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirle.Esperamos volver a verlo pronto de regreso en nuestras instalaciones.¡Pura Vida!Hotel Bahía Esmeralda

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, great location for a chill vacation. Easy walk to sodas, beach, a small super. Room was in great shape, service was friendly. We wanted a relaxed vacation and it was perfect for that. There are a few things that were odd, all very minor but would be easy improvements 1. They had us wear wristbands the whole visit. This was odd - it wasnt a HS spring break trip. I don't like having to wear something making me obviously a tourist for security. We didnt see any other hotels doing this 2 - There were any washcloths. We bought one, but it was odd since towels were provided 3 - Our unit had a small kitchen (well appointed) but it would be nice if they provided some basics - salt, pepper, maybe sugar for coffee. The local supers don't sell super small quantities for travelers.
답변 제공: Hotel Bahia Esmeralda 님, 2023년 8월 15일
Dear RichardThanks for taking part of your value time to write this review, we understand what you are feeling, we believe that perhaps we did not know how to explain ourselves, the bracelets are a security measure for yourselves, since they help us to know who is a hotel guest and who is not, however, it is in no way an obligation to wear them during the stay, if it is recommended that you have them with you, such as in your pocket or wallet in case the guard approaches you. Thanks for your suggestions, we are taking notes about themPura Vida!Hotel Bahía Esmeralda

8/10 - 좋아요

Fr

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel, secure parking, location-- all positive Television...nothing in English...not even CNN--negative
2023년 8월에 3박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 8월 10일
Thanks for taking part of your value time for writing this review, and give us!. We are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you. Hope to see you again.

10/10 - 훌륭해요

Hugo

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean. Appropriate. Great price. Very short distance to Penca beach. Very close to good restaurants.
2023년 6월에 1박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 6월 21일
Estimado HugoMuchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones¡Pura Vida!Hotel Bahía Esmeralda

10/10 - 훌륭해요

Ricardo

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 4박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 5월 17일
Estimado don Ricardo,Muchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones¡Pura Vida!Hotel Bahía Esmeralda

10/10 - 훌륭해요

elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The courtyard gardens were maintained and fit the need for privacy and enhanced the living spaces. The apartments were clean and simple. Basic living with amenities if wanted. The area local not tourist but close to basic needs. Staff was amazing
2023년 5월에 9박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 5월 11일
Dear Elizabeth Thanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you. Hope to see you again Pura Vida!

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 12박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 5월 5일
Estimado CarlosMuchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones¡Pura Vida!Hotel Bahía Esmeralda

8/10 - 좋아요

Christina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay, staff was very helpful and accommodating!!
2023년 4월에 3박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 4월 16일
Dear ChristinaThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you. Hope to see you again Pura Vida!

8/10 - 좋아요

Ward

좋아요: 청결 상태, 숙박 시설 상태 및 시설
We liked the area, close to stores, restaurants and beaches. A bit noisy due to the road. Beds need to be updated, very firm and small. It’s a great little resort.
2023년 3월에 6박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 3월 28일
Dear WardThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We are going to take note about your reccomendations.Hope to see you againPura Vida!Hotel Bahía Esmeralda

4/10 - 별로예요

Alain-Robert

연인과의 여행
좋아요: 청결 상태
Disappointed for the cost per night: very small room with no fridge. No ice available, no restaurant, no safe, no towels for the pool. The breakfast very light, not generous (exemple: only one slice of bread, no jam, etc.) Extremely noisy caused by trucks during the night and morning.
2023년 3월에 3박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 3월 25일
Dear Alain-RobertWe are very sorry for all the inconveniences that you had in the hotel, however, in the description of the room that you reserved it does not mention that the room had a refrigerator since it does not, and we do not offer towels for the pool or beach, and this information also is available on your reservationPura Vida!

10/10 - 훌륭해요

Joselyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's close to Potrero and Penca beach. It is very clean and room distribution it's excellent to spend for long periods of time. I totally recommend staying at this place.
2023년 3월에 2박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 3월 21일
Dear Joselyn.On behalf of our entire work team, we would like to thank you for your top rating.Thank you for allowing us to host you in our facilities, receive you and your family, care for you and serve you.We hope to receive you again very soon.Warm regards.

8/10 - 좋아요

Anthony 님, Surrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Simple and quiet setting. A little bit too basic, but acceptable. The breakfast isn't great, better buy groceries in a local tienda and cook something simple yourself. The best beach in the area is in Flamingo by Margaritaville
2023년 3월에 6박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 3월 20일
Dear AnthonyThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you againPura Vida!Hotel Bahía Esmeralda

10/10 - 훌륭해요

Matthew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a great experience! Very relaxing, super friendly staff. Lots of filtered water and Wifi available. The pool was kinda small but still nice. And you can definitely have an adventure if you walk out into the streets. I would stay at Bahia Esmeralda again.
2023년 3월에 7박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 3월 19일
Dear Matthew. Thanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you. Hope to see you again. Pura Vida! Hotel Bahía Esmeralda

8/10 - 좋아요

MARY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rey nice accomodations and property. Pool area was nice too. Just a little to isolated for my liking. A golf cart or vehicle is recommended.
2023년 2월에 10박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 2월 26일
Dear Mary,Thanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you againPura Vida!Hotel Bahía Esmeralda

10/10 - 훌륭해요

Dustin 님, Sequim

2023년 2월에 2박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 3월 11일
Dear DustinThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you againPura Vida!Hotel Bahía Esmeralda

10/10 - 훌륭해요

Jessica

답변 제공: Hotel Bahia Esmeralda 님, 2023년 3월 6일
Muchas gracias por otorgarnos la máxima puntuaciónPura Vida!

8/10 - 좋아요

Marianne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ocupaba un lugar para pasar la noche y este lugar funciona bien para eso
2023년 1월에 1박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2023년 1월 15일
Estimada MarianneMuchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones¡Pura Vida!Hotel Bahía Esmeralda

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very small and difficult to manuver arounbd in.
답변 제공: Hotel Bahia Esmeralda 님, 2022년 12월 24일
Dear JohnThanks for taking part of your value time for writing this review, the room was booked by you, the size of the rooms can be seen on the page of this platform, we offer more spacious accommodations on this platformPura Vida!Hotel Bahía Esmeralda

10/10 - 훌륭해요

Jose manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2022년 12월 18일
Hola estimado José Manuel, Muchas gracias por calificarnos con la máxima puntuación y comentario. Fue un gusto para todos y cada uno de nosotros, recibirlos, atenderlos y servirles. Esperamos volverlos a ver muy pronto, nuevamente

8/10 - 좋아요

Yusmely

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lindo, fresco bien wn ubicado.
답변 제공: Hotel Bahia Esmeralda 님, 2022년 12월 16일
Estimada YuslemiMuchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones¡Pura Vida!Hotel Bahía Esmeralda

10/10 - 훌륭해요

Esteban

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything good. A place to stay twice.
답변 제공: Hotel Bahia Esmeralda 님, 2022년 11월 28일
Estimado EstebanMuchas gracias por tomar parte de su valioso tiempo para otorgarnos la máxima puntuación, y escribir esta reseña, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones¡Pura Vida!Hotel Bahía Esmeralda

10/10 - 훌륭해요

Andres 님, ELIZABETH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Google maps took us to where there was a road blockade due to an overflowed river . We didn’t know another way to get to the hotel . The manager Luis was kind enough to guide us in a different route, over the phone , until we arrived safely. Thank you !!!
2022년 11월에 4박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2022년 11월 16일
Good afternoon dear Andres.Thank you for rating us with the highest score, for choosing our facilities, to stay. For each and every one of us it was a pleasure to receive you, serve you and serve you.We hope to receive you again very soon.Pura vida!

10/10 - 훌륭해요

Olger

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Atención y limpieza. Hermosas zonas verdes y piscina
답변 제공: Hotel Bahia Esmeralda 님, 2022년 11월 8일
Estimado Olger,Muchas gracias por tomar parte de su valioso tiempo en escribir esta reseña, y otorgarnos el máximo puntaje, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones¡Pura Vida!Hotel Bahía Esmeralda

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is fine. They sent an email saying they had a way to get there using only paved roads. I wish I had followed up with them. I'd suggest instead of telling us there is a way, just go ahead and tell us in the email. If you follow GPS you'll probably end up on treacherous rocky roads and having to cross water ways. YIKES
답변 제공: Hotel Bahia Esmeralda 님, 2022년 11월 6일
Thank you Kevin, for your qualification, it was a pleasure for all our work team, to receive you, attend you and serve you.In the information we always indicate to our guests that if they need our location, they inform us, so that they arrive at our hotel by the correct way and safely and not using alternate routes, which in many cases cause setbacks.

10/10 - 훌륭해요

arturo

2022년 9월에 4박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2022년 9월 20일
Estimado Don ArturoMuchas gracias por tomar parte de su valioso tiempo para darnos la máxima calificación, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirleEsperamos volver a verlo pronto de regreso en nuestras instalaciones¡Pura Vida!Hotel Bahía Esmeralda

4/10 - 별로예요

Diego

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
No common sense and normal hospitality practices
Place was ok. Policies and the training to apply them are unique, no other hotel gives this much emphasis on policy enforcement, and is affecting the experience. Awful service due to the lack of criteria of when something is common sense and when is not.
2022년 9월에 3박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2022년 10월 23일
Estimado Diego,Esperamos que se encuentre bien, nuestras políticas están claramente descritas, nosotros cumplimos con informarle a nuestros huéspedes antes de la llegada, y al momento del ingreso, hasta ahí llega nuestra responsabilidad.Pura Vida!

10/10 - 훌륭해요

Michael 님, Anniston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought the hotel was nice and away from everything. It was minutes away from a grocery stop and a restaurant that I enjoyed a lot. If I was going back I would probably go back to the same place.
2022년 8월에 3박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2022년 9월 2일
Dear MichaelThanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area, for us it was a real pleasure to meet you, assist you and served you. We feel blessed to have guests as kind as you.Hope to see you againPura Vida!Hotel Bahía Esmeralda

10/10 - 훌륭해요

Alejandro

2022년 8월에 2박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2022년 8월 27일
Hola Alejandro.Agradecemos su máxima puntuación.De parte de todo nuestro equipo de trabajo, deseamos darle las gracias a usted, por permitirnos, recibirlo, atenderlo y servirles. Esperamos verlo muy pronto... Pura vida!

10/10 - 훌륭해요

Luca

2022년 8월에 1박 숙박함

8/10 - 좋아요

Daniel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice. Good price and amenities
2022년 6월에 1박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2022년 7월 5일
Dear Daniel Thanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel Hope to see you again Regards, Hotel Bahía Esmeralda

10/10 - 훌륭해요

Maria Alejandra

2022년 6월에 1박 숙박함
답변 제공: Hotel Bahía Esmeralda 님, 2022년 6월 21일
Estimada Maria Alejandra Muchas gracias por tomar parte de su valioso tiempo en calificarnos y otorgarnos la máxima puntuación, estamos encantados de saber que usted disfruto en nuestras instalaciones, para nosotros fue un verdadero gusto conocerle, atenderle y servirle Esperamos volver a verlo pronto de regreso en nuestras instalaciones ¡Pura Vida! Hotel Bahía Esmeralda

10/10 - 훌륭해요

Milagro

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Limpieza y la piscina excelente
2022년 5월에 1박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2022년 5월 5일
Estimada Milagro Muchas gracias por otorgarnos la máxima puntuación, nos sentimos muy halagados de recibir esta calificación de su parte, para nosotros fue un gusto atenderle y servirle, esperamos volver a verla nuevamente Pura Vida! Hotel Bahía Esmeralda

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I enjoyed my stay. Property was in a good location for my needs. Very clean room with AC. I would have preferred a room on the other side of the property as it could get noisey as one side borders a main street. I will ask for that next time.
2022년 4월에 2박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2022년 5월 1일
Dear Anonymous Thanks for giving us a 10 We would like to know who you are, anyway, we are happy to know you enjoyed your stay with us and happy to know you will be back Pura Vida! Hotel Bahía Esmeralda

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely garden and pool area, friendly staff, and a good location for walking to restaurants and to Penca Beach. The studio suites are perfect for 2 people, with kitchen appliances and dishes, good closet storage. We definitely recommend
2022년 3월에 10박 숙박함
답변 제공: Hotel Bahia Esmeralda 님, 2022년 4월 4일
Dear Deborah & Jerry, Thanks for taking part of your value time for writing this review, we are delighted to know you enjoy in our hotel and in the area For us was a honor to have such a wonderful people like you as our guests Hope to see you again Pura Vida! Hotel Bahía Esmeralda