Plaza de la Paz #48, Centro Historico, Guanajuato, GTO
Reviews
9.2
Wonderful
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Great place to stay,, i stay here with my family and it was very safe and clean great stuff with a better attitude I would definitely come back here!!!😊👍
Mauricio
Stayed 2 nights in Apr 2024
Response from La Casona de Don Lucas on Apr 14, 2024
Muchas gracias por su comentario, agradecemos su preferencia. Esperamos nos pueda visitar pronto. Saludos!
Great very clea property very easy to walk everywhere to the main square and all the main attractions. Great view and service. Breakfast included was buffet and it was very good!
Just a heads up- it is a bit noisy at night as it is a Main Street and there are bars and rooftop bar next door we slept right through it.
ROCIO
Stayed 3 nights in Mar 2024
Response from La Casona de Don Lucas on Mar 5, 2024
Muchas gracias por su comentario, agradecemos su preferencia. Esperamos nos pueda visitar pronto. Saludos!
Great location, beautiful building, good restaurant,great staff. Maria, at the entrance desk, was so helpful and gracious. All the staff is great. And wonderful shower, and large room!
linda
Stayed 3 nights in Feb 2024
Response from La Casona de Don Lucas on Feb 29, 2024
Muchas gracias por su comentario, agradecemos su preferencia. Saludos!
2/10 Terrible
Mia
Feb 26, 2024
Mia
Stayed 2 nights in Feb 2024
Response from La Casona de Don Lucas on Mar 20, 2024
Muchas gracias por su comentario. Seguimos trabajando en ciertos detalles para mejorar su estancia.
10/10 Excellent
Karen Sue, El Cajon
Feb 4, 2024
Karen Sue
Stayed 5 nights in Jan 2024
Response from La Casona de Don Lucas on Mar 20, 2024
Muchas gracias por su comentario, agradecemos su preferencia. Esperamos nos pueda visitar pronto. Saludos!
We liked the friendliness of the breakfast buffet staff. The breakfast food selection was good and there was something for everyone. The hotel was very clean.
Maria
Stayed 6 nights in Jan 2024
Response from La Casona de Don Lucas on Feb 7, 2024
Muchas gracias por su comentario, agradecemos su preferencia. Saludos!
The property had a great location and great views from the balcony. The complimentary buffet breakfast was great. This hotel was family friendly. Close to the Mercado. No parking on site. I would stay here again.
Rebecca
Stayed 3 nights in Nov 2023
Response from La Casona de Don Lucas on Nov 29, 2023
Muchas gracias por su comentario, agradecemos su preferencia. Saludos!
Nice room, comfortable bed, clean, great staff, good breakfast. The hotel is very nice, but, its in a noisy area.Thats not the hotels fault, but, if you prefer quiet this is not the place for you.
anthony
Stayed 2 nights in Nov 2023
Response from La Casona de Don Lucas on Nov 27, 2023
Muchas gracias por su comentario, agradecemos su preferencia. Saludos!
Excellent location, breakfast was very good and a little different each day, ambience was great with a balcony and the vintage decor. Totally recommend. Our favorite was Sr. Raul for our morning breakfast he was kind and sweet.
Jalyn
Stayed 4 nights in Oct 2023
Response from La Casona de Don Lucas on Oct 22, 2023
Muchas gracias por su comentario, agradecemos su preferencia. Saludos!
el precio es alto para mi gusto dado que no tiene estacionamiento es céntrico pero nada que no puedas encontrar en otro hotel creo que no lo vale en mi opinión
Hector
Stayed 1 night in Sep 2023
Response from La Casona de Don Lucas on Sep 21, 2023
Muchas gracias por su comentario. Seguimos trabajando en ciertos detalles para mejorar su estancia.
10/10 Excellent
Diane
Sep 11, 2023
Diane
Stayed 1 night in Sep 2023
Response from La Casona de Don Lucas on Sep 12, 2023
Muchas gracias por su comentario, agradecemos su preferencia. Saludos!
4/10 Poor
Verified traveler
Sep 7, 2023
Liked: Cleanliness
Disliked: Staff & service
Economical, good location but noisy and sketchy AC
As others have noted it is a great location and the rooms are very large and clean. When we checked in we noted the AC wasn't working but they said they'd take of it while we were out. When we returned we were told they would refund our money but there were no other rooms available. Saturday night! They knew the AC wasn't working. They did move us two days later for our last two days. The hotel is very noisy. Stayed 9/2-6/23.
Verified traveler
Stayed 4 nights in Sep 2023
Response from La Casona de Don Lucas on Sep 7, 2023
Muchas gracias por su comentario. Seguimos trabajando en ciertos detalles para mejorar su estancia.
Pros: The hotel is very convenient to walk to the major attractions. All members of the staff were very friendly, from Angel and Judith at the front desk to the personnel at breakfast. The hotel offers complimentary use of umbrellas if it's raining - a nice amenity that isn't advertised. Hot water available in the shower and strong water pressure, too. The breakfast was tasty and offered various options.
Cons: The only three real cons for me: 1. the wifi signal wasn't that strong in the room. I understand the hotel is in an old property and modifications are limited. However, wifi repeaters might help. 2. without a strong wifi signal, I decided to watch tv. However, the two signal was not working the first night. the second night it was only partially available. I reported the issue to the desk and never really received resolution. 3. The door handle on the door to the small balcony needs to be adjusted (I was in room 14).
John
Stayed 3 nights in Jul 2023
Response from La Casona de Don Lucas on Aug 22, 2023
Gracias por su comentario, nos ayuda en saber en que necesitamos mejorar. Lamentamos el problema del wifi. Agradecemos su preferencia.
La locación del hotel está bien. La habitación no tenía aire acondicionado, y el cuarto olía a Tiner, no deben pintar cuando esperan clientes, la luz se iba y la tele no se veía bien ni servia el control
Maria
Stayed 3 nights in Jul 2023
Response from La Casona de Don Lucas on Jul 18, 2023
Gracias por su comentario. Seguimos trabajando en cierto detalles para brindarle un mejor servicio.